Al Porto Ristorante
Any Pasta with Soup or Salad
prawns, mussels, clams, scallops, salmon, halibut
braised veal, mushroom, spinach, ricotta, marinara sauce
Al Porto reservation got confirmed but we could not dine. We got there at 7:55pm, 5 mins prior to our reservation time, and we saw a guest leaving the main lobby that connects to the restaurant. However, the door locked behind them as we reached the door. We could not open the door to access the elevator. We then went to the side door that was also put on a sign by Al Porto as available, however that door was also locked and security fenced behind. We called the restaurant repeatedly but it would go directly to voice mail, stating they were open Saturday, but to leave a message. They never called back, neither that evening nor after. We paid $12 for parking and did not get to enjoy a Mother’s Day dinner, my mother was very disappointed. Other restaurants were mostly booked by then, considering it was then past 8pm on Saturday.
Very unprofessional, and apparently they don’t even care to call back to at least apologize.
We reserved the table through open table and also got a confirmation through their automated sms system. When we showed up there, the restaurant was CLOSED! I tried calling them, but they only had a voicemail. This is terrible customer service on the restaurant and open tables part. If a Restaurant is not going to uphold open table reservations, they shouldn’t be on the app in the first place. The restaurant should have at least called and informed us that they were not open.
the restaurant is not open despite being able to reserve online and the general web presence.
Made the reservation through open table for a birthday dinner, went downtown with friends and to our surprise the restaurant was closed. My reservation was confirmed over email and there was no signs that this place wouldn't of been open. Poor management of reservation apps by this restaurant. Do better.
This restaurant has been closed for a long time but yet you let us book and then get a reminder and then have to confirm back Voicemail says it’s open as well as signage out front
It was closed even though open table and it’s website said it was open!
The restaurant isn’t open. Their phone number and answering machine works it says their hours of operation open everyday but the doors were all locked. Please do everyone else a favour and take them off your service. Thank you
OpenTable, can you tell me why I can book a restaurant when they are closed for business? Got there and the door gated.
Don't be in a rush when you go here.
Food is awesome and worth the wait.
Very good Italian food reasonable price..big restaurant ..
The early dinner special is a very good deal, even adding $10 for the osso buco entree
This is an average Italian dining experience, nothing memorable. The service is adequate, food is reasonable, ambience is quiet so if you are looking for a quiet night out and dont mind paying on the high side, then this is an ok option.
Super fresh ingredients perfectly cooked...👍
Will definitely come back
We had an amazing experience at Al Porto. The food was amazing and our Server John W was very knowledgeable and super helpful with assisting us with the menu as this was our very first time ! We will be back again!
Service was the only good thing about this dinner. Sad because it was my Sons Birthday. The food was off. Had Salmon and Prawns from the Dine Out Vancouver menu and was sooooo fishy and stinky that it may be a while that I will be able to stomach seafood again! We ended up getting a Pizza instead. They still charged us for the Ceaser Salad from the Dine out menu ...OMG Never would I go back!
Menu looks great. Unfortunately my halibut was over cooked and dry. Veggies tasted a bit fishy...My son says his salmon meal was good. Restaurant apologized and made dessert gratis. Great space.
Amazing service. Our server was awesome and very friendly
We were really disappointed in the set menu. We came to an Italian restaurant to order some Italian food and were given a set menu of only seafood. If you don’t like seafood or are allergic to it there was only one option without it (some sort of chicken pasta). My husband and I hardly ever go out to enjoy ourselves without our 4 year old and newborn and were very much looking forward to spending Valentine’s dinner together over good Italian food. Unfortunately instead we had this seafood set menu and ended up getting fast food on our way home. Definitely not coming here for any more special occasions and definitely disappointed in the experience.
There for Dine out Vancouver
A good dine out menu - tasty good value and good service. It’s worth trying if you have not been
Never disappoints....we are regulars to this place and the food is just so good. Linguine pescatore is to die for!!! And the pizzas out of this world....highly recommended and prized reasonably too for such fine dining experience....
Our family came here for Christmas Eve dinner - Great food, great service, great ambience!
Great place for business lunch. Food is first class, service was exceptional, I highly recommend them.
Great spot, service is always outstanding! They are following covid protocols as well! I’ll definitely be back!
Service was very good. Restaurant was not busy at all. Bit of an older interior decor. Great food. The pizza crust was amazing but needed more sauce to go with the abundance of meat.
The seafood linguine tasted amazing!!! But lacked the seafood that was listed on the menu (I.e. no salmon and only one scallop) Servers were a bit awkward, never checked in to ask us how the food was. Ambiance was lovely!
It has been a number of years since I visited Al Porto. I was not disappointed. Great food and service.
I booked a table for 7 and did not know the maximum allowed at one given table is 6. I specified this was for my birthday, I confirmed on Open Table and I still received a phone call from the restaurant to confirm my rezo.
At no point I was told we’d be sat at 2 tables, apart from each other. The only reason why I booked this restaurant was because they seemingly allowed 7 people reservations. It is absolutely not ok to sit people at two tables without giving a headsup by phone, ESPECIALLY for a birthday. I understand this is not the restaurant’s fault for the covid regulations but it’s absolutely not professional not to give a headsup.
Also food is grossly overpriced and underwhelming. Will never come back.
Excellent food. We will go back on our next visit to Vancouver
Server was older gentleman, seemed like he didn't want to be there. Food was cold and there was a flies in one dish. When telling the server it seemed it didn't bother him nor did he attempt to do anything other than ask if we wanted anything else. Tourist attraction so the service and food are not that great.
First time to this restaurant.
Was pleasantly surprised.
The menu was great and service was excellent.
You pay for what you get.
Will be back again
Very pleasant dining experience. Waiter was attentive and food was very good.
Will certainly visit again.
Always glad to be back at Al Porto Ristorante, great food, great place, amazing service!
Went here to try the Dine Out Vancouver lunch special. Staff were not aware of Dine Out special menu and suggested I try the regular lunch special which was more expensive than Dine Out online promotion and did not include dessert. The restaurant was dead, with no ambiance and was a disappointing experience. I would not go back.
Loved being back here. Service was also great!
The food was spectacularly good!!! Beautiful restaurant. Such friendly knowledgeable staff. Highly recommend this place to everyone
All around wonderful experience every time I go! Delicious food and ambience is lovely. I would recommend this restaurant to anyone! Must try.
Service, food quality and taste were amazing, everything was perfect, would 100% recommend and go back again.
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OpenTable ダイナー1367名によるAl Porto Ristoranteの評価は3.9☆です。