Aqua Kyoto

4.3
評価・口コミ(570)
41 ポンド~
日本料理

人気のタグ:

特別なお食事に向いている
グルメ・美食家
デートにピッタリ

エクスペリエンス

  • Taste of Kyoto lunch menu

    お一人様£29.00

    May 17〜Jun 30, 2021

    Experience the innovative and contemporary Japanese cuisine of Aqua Kyoto with this carefully curated menu featuring highlights from our a la carte menu. Enjoy on our partially covered and heated outdoor terrace overlooking the West End or within our stylish restaurant.

安全対策

清掃と消毒
  • 座席間の表面を消毒します
  • 共有エリアは毎日徹底して清掃します
  • お客様に消毒剤またはウェットティッシュをご提供します
  • コンタクトレス決済をご利用になれます
対人距離の確保
  • 一度にご来店可能なお客様の人数を制限します
  • 共有エリアでの距離を確保します
  • テーブル間の距離を通常より広く取ります
スクリーニング
  • 病気のスタッフの職場への出入りを禁止します
  • スタッフの検温を義務付けます
  • 接触追跡情報を収集します
ダイナー570人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
4.3最近の評価をもとに集計
4.4
お料理
4.1
サービス
4.4
雰囲気
4.0
コストパフォーマンス
騒音レベル · 活気あふれる
89%の人 がオススメすると言っています
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並べ替え
絞込み
OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
2021年6月1日にご来店
総合5お料理5サービス5雰囲気5

Francesco our waiter was the nicest waiter we have ever had. He deserves a pay rise. He catered to everything we wanted and even was honest about recommendations upon request - everything turnt out AMAZING !!!! WELL BE BACK TO SEE YOU FRANCESCO AND THE AMAZING CHEFS WHO COOKED THE WAGU !

Aqua Kyoto
1日日前に返信

Thank you for five stars rating. Your feedback is very important to us, it is the way we can improve. We are delighted to hear that you enjoyed your time and great services provided by our team member Francesco! Your lovely message will be delivered to our senior management. We are looking forward to welcoming you soon!

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f
fabiolam
ロンドン
評価・口コミ(3)
2021年5月21日にご来店
総合2お料理3サービス3雰囲気2

Never again

Aqua Kyoto
返信日 2021年5月22日

Thank you for your rating. Your feedback is very important to us, it is the way we can improve. I am very sorry that you were disappointed and that we did not reach your expectations. I hope you can accept our apologies and that you will be kind enough to try us again another time.

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OT
OpenTable ダイナー
エジンバラ、ミッドロジアン
評価・口コミ(2)
2021年5月18日にご来店
総合3お料理4サービス1雰囲気5

Nice bar but staff were a bit rude to me & my boyfriend. On arrival began speaking to a man at the door then 2 men cane behind us and he ignored us and took them to their table and we were left ignored. When going to sit there was only 1 seat at our table we had booked in advance and the staff were busy with the 2 men who had just skipped us cleaning there table.

Aqua Kyoto
返信日 2021年5月25日

Thank you for your rating. Your feedback is very important to us, it is the way we can improve. I am very sorry that you were disappointed and that we did not reach your expectations. I hope you can accept our apologies and that you will be kind enough to try us again another time.

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OT
OpenTable ダイナー
ロンドン
評価・口コミ(2)
2021年5月13日にご来店
総合5お料理5サービス4雰囲気5

Lovely views and great food!

Aqua Kyoto
返信日 2021年5月18日

Thank you for your rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are looking forward to welcoming you soon!

通報する
OT
vipOpenTable ダイナー
ロンドン
評価・口コミ(1)
2021年5月3日にご来店
総合2お料理4サービス1雰囲気5

First we all had to wait in a queue in heels for about 25 mins even though we were on time for our reservation

The women was so rude she let some people go ahead in the other lift but not us (honestly I never complain but felt like she was particularly discriminative of us...)

When we finally got let up we had to wait another 15 mins for our table and were starving

They then told us that it was a separate brunch menu not the regular menu where none of our favourites were on this... fine but should have just warned us in advance.

I’ve been here many times but was honestly so so disappointed especially for a special occasion with 6 of us.

通報する
a
anonymous1
グラスゴー、ラナークシャイア
評価・口コミ(10)
2021年4月25日にご来店
総合5お料理5サービス5雰囲気5

Great food and service as always. Decent atmosphere even with limited capacity due to covid.

Aqua Kyoto
返信日 2021年4月28日

Thank you for your glowing review. Your feedback is very important to us, it is the way we can improve. We are looking forward to welcoming you soon!

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OT
OpenTable ダイナー
評価・口コミ(2)
2021年4月25日にご来店
総合5お料理5サービス5雰囲気5

Food was lovely as was the view

Aqua Kyoto
返信日 2021年4月29日

Thank you for your glowing review. Your feedback is very important to us, it is the way we can improve. We are looking forward to welcoming you soon!

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OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
2021年4月22日にご来店
総合5お料理5サービス4雰囲気3

My booking from open table wasn’t on the system at Kyoto, however they still managed to host us

Aqua Kyoto
返信日 2021年4月24日

Thank you for five stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are looking forward to welcoming you soon!

通報する
RR
RommelR
ロンドン
評価・口コミ(1)
2021年4月22日にご来店
総合4お料理4サービス4雰囲気5

We had great fun at the rooftop bar and restaurant. Great food and nice view from the top

Aqua Kyoto
返信日 2021年4月28日

Thank you for fantastic rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are looking forward to welcoming you soon!

通報する
OT
vipOpenTable ダイナー
ロンドン
評価・口コミ(3)
2021年4月22日にご来店
総合4お料理3サービス5雰囲気4

Great terrace. Sushi was good but not mind-blowing

Aqua Kyoto
返信日 2021年4月24日

Thank you for fourstars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences, so we can learn from them. We are looking forward to welcoming you soon, perhaps in our Spanish restaurant Aqua Nueva!

通報する
OT
OpenTable ダイナー
ロンドン
評価・口コミ(4)
2021年4月20日にご来店
総合5お料理5サービス4雰囲気4

Very great evening!

Aqua Kyoto
返信日 2021年4月24日

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences, so we can learn from them. We are looking forward to welcoming you soon, perhaps in our Spanish restaurant Aqua Nueva!

通報する
EO
EbunO
ロンドン
評価・口コミ(1)
2021年4月18日にご来店
総合5お料理5サービス5雰囲気5

Great food and ambience! Would definitely recommend and go again

Aqua Kyoto
返信日 2021年4月21日

Thank you for five stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are looking forward to welcoming you soon!

通報する
J
Jacs89
ロンドン
評価・口コミ(1)
2021年4月16日にご来店
総合5お料理4サービス5雰囲気5

The first hospitable place we’ve been with the new outdoor seating rule. Just great service and made for a lovely evening.

Aqua Kyoto
返信日 2021年4月19日

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the sevice and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

通報する
j
joannas
ロンドン
評価・口コミ(1)
2021年4月16日にご来店
総合5お料理4サービス5雰囲気5

We were party celebrating birthday. The seating on the terrace was lovely, nice atmosphere. Food was very tasty and arriving without delay, delicious sushi. It took a little longer to place our order but terrace was full. Service was attentive and staff was very friendly and professional. Would definitely recommend.

Aqua Kyoto
返信日 2021年4月19日

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the food and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

通報する
OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
2021年4月12日にご来店
総合1お料理2サービス1雰囲気1

It could be a perfect first post-lockdown dine-out at @ BUT

At first, part of the dishes was not available for some reason. And, of course, those we wanted to order.

Then the waiter forgot part of the dishes we order. After we were waiting for almost an hour, we asked where was that. The waiter left to check, then came back and asked what we have ordered. I wanted to ask for the bill that second and to leave. But my friends wanted that dishes, and we stayed.

In the end, they put two positions in the bill, which we haven’t ordered.

Last, but not least: it was announced that the place was fully ready for any weather. I want to remind, that even the weather was quite nice, it was still 9 degrees outside. So, there were neither heaters nor blankets and, obviously, around 7 pm it started to freeze.

We had to pay more than £40 each for that kind of experience which wasn’t the one I expected for that price. And don’t care it was the first day you operated after the lockdown. When you position yourself as a high-level, innovative & contemporary restaurant with a unique experience — you have to perform at your best wherever it’s snow, rain or the first day after the 4-month lockdown.

Honestly, I don’t have to care about any of it. I don’t pay to be sorry or supportive for your new staff who can’t remember all the menu or any other issues you might have due to the current situation. I pay to be satisfied. And unfortunately, I completely was not.

Aqua Kyoto
返信日 2021年4月19日

Thank you for taking the time to write a review. Your feedback is very important to us, it is the way we can improve. We are deeply sorry to hear that you did not have a good experience with us, this are not our standards we usually deliver and many error occurred on the day. I've passed on your feedback to our senior management team on this so that we can continue to improve in the service and experiences we offer our guests. Please accept our apologies on behalf of all Aqua London Team

通報する
JJ
JimJones
ウェールズ
評価・口コミ(4)
2020年12月14日にご来店
総合5お料理5サービス5雰囲気5

We had the set menu and it was gorgeous 👍

Aqua Kyoto
返信日 2021年4月19日

Thank you for your five stars rating! We really appreciate the support! Looking forward to welcoming you again soon!

通報する
OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
2020年12月9日にご来店
総合5お料理5サービス5雰囲気2

5 stars for food and service but ambience need an improvement .

Aqua Kyoto
返信日 2020年12月13日

hank you for taking the time to rate our restaurant. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are looking forward to welcoming you back soon!

通報する
OT
vipOpenTable ダイナー
ロンドン
評価・口コミ(7)
2020年12月7日にご来店
総合3お料理5サービス2雰囲気2

Visited for my partners birthday, we had been before so knew we enjoyed the food. However they failed to do a birthday dessert after me requesting it so was disappointed in this.

Aqua Kyoto
返信日 2020年12月11日

Thank you for taking the time to write a review about our restaurant. Your feedback is very important to us, it is the way we can improve. We are happy to hear that you enjoyed the food and we are very sorry that we did not meet your expectations regarding the birthday plate. I've passed on your feedback to our senior management team on this so that we can continue to improve in the service and experiences we offer our guests. Once again, please accept our apologies.

通報する
Z
Zeeshan
ロンドン
評価・口コミ(21)
2020年12月3日にご来店
総合4お料理5サービス5雰囲気4

Amazing food, wonderful atmosphere and all-round wonderful service.

Aqua Kyoto
返信日 2020年12月9日

Thank you for taking the time to rate our restaurant. Your wonderful feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are looking forward to welcoming you back soon!

通報する
OT
OpenTable ダイナー
ロンドン
評価・口コミ(2)
2020年11月4日にご来店
総合5お料理5サービス5雰囲気5

My partner and I attended the restaurant as part of date night and had a lovely experience. We had the sunset menu which included a cocktail on arrival. All of the food was delicious and more importantly prompt. I have to say it was exceedingly good value for money considering we had a 5 course meal at £39 pp. highly recommend

Aqua Kyoto
返信日 2020年12月1日

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the food and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

通報する
OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
2020年11月3日にご来店
総合4お料理4サービス3雰囲気4

Everything was ok except for the waiting between one course and another. We end up waiting approx 45mins after the starters...ok it was a date and this helped us knowing each other better but we also came to enjoy food

Aqua Kyoto
返信日 2020年12月1日

Thank you for taking the time to rate our restaurant. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are looking forward to welcoming you back soon!

通報する
II
IlonaI
ロンドン
評価・口コミ(1)
2020年11月1日にご来店
総合5お料理5サービス5雰囲気5

We celebrated my daughter's birthday, delicious food, great service, we will definitely come back 💞💞💞

Aqua Kyoto
返信日 2020年12月1日

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the food and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

通報する
AB
AmirB
ロンドン
評価・口コミ(3)
2020年10月30日にご来店
総合5お料理5サービス5雰囲気5

I arrived early and was quickly taken to the bar when I was told I could wait while my table was being prepared. When the table was prepared I was then taken over however as I was a late booking the only table available was on bar stools. I asked the waitress if there was any possibility of us being moved to a normal table and she arranged it quickly. The food and service was great.

Aqua Kyoto
返信日 2020年12月1日

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the food and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

通報する
w
ww100
ロンドン
評価・口コミ(8)
2020年10月27日にご来店
総合3お料理2サービス5雰囲気4

Service is excellent. A bit disappointed with food quality. As part of a meal deal, I should not expect too much.

Aqua Kyoto
返信日 2020年10月31日

Thank you for taking the time to rate our restaurant. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are looking forward to welcoming you back soon!

通報する
FG
FoodieGirl
ロンドン
評価・口コミ(6)
2020年10月24日にご来店
総合3お料理4サービス2雰囲気4

Went for the weekend brunch. Service started off attentive and well, but as a few more tables trickled in, the service went a little downhill. The table next to us kept having their glasses topped up regularly and often but couldn’t say the same for us. Food was delicious! The only let down was the yo-yo service for such a popular restaurant.

Aqua Kyoto
返信日 2020年10月28日

Thank you for taking the time to write a review about our restaurant. Your feedback is very important to us, it is the way we can improve. We are happy to hear that you enjoyed the food and we are very sorry if the service was not up to standards. I've passed on your feedback to our senior management team on this so that we can continue to improve in the service and experiences we offer our guests. Once again, thank you for taking the time to share your comments.

通報する
M
Mmmmm
シカゴ・イリノイ州
評価・口コミ(1)
2020年10月23日にご来店
総合5お料理5サービス5雰囲気5

Everything was wonderful! Will definitely be coming back!

Aqua Kyoto
返信日 2020年10月28日

Thank you for five stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are very happy to hear that you had a great time with us! We look forward to welcoming you, perhaps to our Spanish Restaurant, Aqua Nueva for some delicious Tapas!

通報する
AA
vipAAS2013
ロンドン
評価・口コミ(17)
2020年10月22日にご来店
総合5お料理5サービス5雰囲気4

We had the Sunset menu, which had really good choices for vegetarians and pescatarians. Along with the sushi at the beginning, there were about 4 courses in all. They did forget to serve me the rice with my main dish but as I was having an additional sides and I was quite full by that point, it was fine. Each course was amazing, absolutely loved the sushi. The vegetarian options, which my husband had were really good too, he was very pleased with the quality and quantity of food, and as we both love Japanense food, was a great choice!

Aqua Kyoto
返信日 2020年10月28日

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the food and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with him and the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

通報する
AQ
AdeelQ
ロンドン
評価・口コミ(1)
2020年10月17日にご来店
総合5お料理5サービス5雰囲気5

Lovey food lovely atmosphere and great staff :) most definitely will visit again to sample full menus as attended for a weekend brunch event

Aqua Kyoto
返信日 2020年10月28日

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the food and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with him and the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

通報する
OT
OpenTable ダイナー
ロンドン
評価・口コミ(3)
2020年10月16日にご来店
総合2お料理3サービス1雰囲気5

Service was shocking. If it were a cheap restaurant I would have been unhappy with the service but at that price point it was nearly criminal. Ingredients very good but never the hot food was cold.

Aqua Kyoto
返信日 2020年10月28日

Thank you for sharing details of your experience with us. We are sorry to hear that we did not meet your expectations and that the service was not up to standards. It's very important for us to hear from guests about their experiences whether it was good or needs improvement. I've passed on your feedback to our senior management team on this so that we can continue to improve in the service and experiences we offer our guests. Once again, thank you for taking the time to share your comments.

通報する
ZM
vipZaibaM
ロンドン
評価・口コミ(15)
2020年10月15日にご来店
総合4お料理4サービス5雰囲気4

Great night out, we had the sunset menu, good value for money. Wine list was great and ambience stunning! Excellent service from our waitress. Would definitely come back!

Aqua Kyoto
返信日 2020年10月28日

Thank you for your awesome rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are very happy to read that you enjoyed our food, service and atmosphere. We look forward to welcoming you, perhaps to our Spanish Restaurant, Aqua Nueva for some delicious Tapas!

通報する
OT
OpenTable ダイナー
ロンドン
評価・口コミ(5)
2020年10月14日にご来店
総合5お料理5サービス5雰囲気5

Fantastic place, highly recommended

Aqua Kyoto
返信日 2020年10月28日

Thank you for five stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you, perhaps to our Spanish Restaurant, Aqua Nueva for some delicious Tapas!

通報する
OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
2020年10月13日にご来店
総合5お料理5サービス5雰囲気5

great best food ever

Aqua Kyoto
返信日 2020年10月17日

Thank you for five stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you

通報する
OT
OpenTable ダイナー
レスターシャー
評価・口コミ(2)
2020年10月8日にご来店
総合5お料理5サービス5雰囲気5

My friend and I had the sunset menu for £29 which was great value. The food was delicious and service was excellent.

Aqua Kyoto
返信日 2020年10月13日

Thank you for your kind words. Taking the time to write such a positive review is very motivational for our team and is very much appreciated.

通報する
AB
AmeliaB
ロンドン
評価・口コミ(2)
2020年10月6日にご来店
総合5お料理5サービス5雰囲気5

Fave Japanese restaurant in central

Aqua Kyoto
返信日 2020年10月28日

Thank you very much for this amazing review. I am extremely delighted that you enjoyed the food and the venue, and that we made a memorable impression on your overall experience. I will definitely share your fantastic feedback with him and the team. On your next visit, we'd love to welcome you in Aqua Nueva to experience our Spanish Tapas cuisine.

通報する
LD
LondonDiner
評価・口コミ(7)
2020年10月2日にご来店
総合3お料理5サービス2雰囲気4

Great food and ambiance. Pity about the service.

We ordered the tasting menu with wine/sake pairing. Waiters don't watch (know?) what they are bringing you. One sake arrived full course before the right pairing, so when we progressed to that course we were empty. We were three people---but the waiter didn't realize when she brought a plate for the three off us with just two scallops that it's wrong. LOL. Wonder if other plates were off and delivered for two while paying for three, also?

Make sure to ask for water re-fills along the way because they don't notice without prompting once it's empty.

Too bad, but for £125/person you'd expect MUCH better service, wouldn't you?!

Aqua Kyoto
返信日 2020年10月7日

Thank you for rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry to read that the service was not up to standards therefore all your comments have been passed onto our General Manager, who is now looking into all your raised points. Thank you once again and please accept our apologies.

通報する
WW
vipWilliamW
評価・口コミ(5)
2020年9月30日にご来店
総合4お料理4サービス4雰囲気3

Good atmosphere, good service but smokers were going in and out of the door next to our table even though the balcony was cordoned off due to bad weather

Aqua Kyoto
返信日 2020年10月7日

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you again, perhaps in our Spanish restaurant, Aqua Nueva for some delicious tapas!

通報する
OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
2020年9月29日にご来店
総合5お料理5サービス5雰囲気5

Anniversary

Aqua Kyoto
返信日 2020年10月7日

Thank you so much for your support! Looking forward to welcoming you again in the future!

通報する
OT
OpenTable ダイナー
ロンドン
評価・口コミ(5)
2020年9月29日にご来店
総合4お料理3サービス4雰囲気4

I enjoyed the atmosphere in the restaurant. Persona was nice but busy as all spaces were occupied. Roof top bar was breathtaking. We ordered special menu and I really enjoyed only main dish from there. Starter:sushi with boiled beetroot and desert ice cream mochi were more than plain.

Aqua Kyoto
返信日 2020年10月7日

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We look forward to welcoming you again, perhaps in our Spanish restaurant, Aqua Nueva for some delicious tapas!

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SG
SharazG
ロンドン
評価・口コミ(9)
2020年9月26日にご来店
総合4お料理5サービス4雰囲気4

Cool surroundings, excellent food, but noisy. The staff are not as attentive as you might expect given the prices.

Aqua Kyoto
返信日 2020年10月7日

Thank you for four stars rating. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry to read that the service was not up to standards therefore all your comments have been passed onto our General Manager, who is now looking into all your raised points.

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X
vipXxxxx
ロンドン
評価・口コミ(7)
2020年9月26日にご来店
総合1お料理1サービス3雰囲気1

Good if you are looking for a bottomless Prosecco lunch (if that’s your kind of thing). Otherwise I can’t think of a single reason to return to this restaurant.

Aqua Kyoto
返信日 2020年10月7日

Thank you for your taking the time to rate us. Your feedback is very important to us, it is the way we can improve. It's important for us to hear from guests about their experiences. We are sorry we did not deliver the experience that was expected, all your comments has been passed to our General Manager who is looking into this in detail. Thank you and please accept our apologies

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よくある質問

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OpenTable ダイナー570名によるAqua Kyotoの評価は4.3☆です。

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