Benihana - Dulles, VA

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1. m

   momof3

   ワシントン DC エリア

   評価・口コミ (3)

   5.0

   評価・口コミ (3)

   4日前にご来店

   overall5food5service5ambience5

   We had a great time. We even had to add a member to our party and the staff took it on as no problem.

   Benihana - Dulles, VA3日前に返信済み

   Dear momof3 Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you!

   Report
2. MA

   MARILYNH

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   5日前にご来店

   overall5food5service5ambience5

   I love this place, visited for the first time 2 months ago and we have become regulars, especially my son. Food is delicious, service is great and always get extra to have for dinner the next night.

   Benihana - Dulles, VA3日前に返信済み

   Dear MARILYNH On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

   Report
3. OT

   OpenTable Diner

   ワシントン DC エリア

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2022年5月10日にご来店

   overall5food5service5ambience5

   Johana honored my 10:00 pm reservation even though my party arrived about 10 minutes late. We were the only patrons in the restaurant - which gave us an individualized, personalized experience. The chef Anthony was great and didn’t cut any corners on the hibachi experience. The food was tasty and overall it was a great birthday experience!

   Benihana - Dulles, VA3日前に返信済み

   Dear Guest Thank you for celebrating your special occasion with the Benihana team!

   Report
4. KA

   KA286

   ワシントン DC エリア

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2022年5月8日にご来店

   overall4food4service4ambience2

   The decor was lacking for a Benihana. Landscaping was a mess. Overall not what you'd expect or what we are used to from this chain.

   Benihana - Dulles, VA3日前に返信済み

   Dear KA286 Thank you for your review. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us.

   Report
5. BM

   BrenMills

   バージニア州

   評価・口コミ (44)

   VIP
   5.0

   評価・口コミ (44)

   2022年5月8日にご来店

   overall5food5service5ambience5

   EXCEPTIONAL SERVICE IS ALWAYS A PLUS AT THIS BENIHANA - DULLES LOCATION. THE FOOD IS EXTREMELY WELL PREPARED, APPEARANCE, AROMA, TASTE. THERE ARE SPECIAL OFFERS THAT MAKE IT PLEASING AS WELL. FAMILY BUNDLES TO MEET EVERY OCCASION, AND MOST IMPORTANTLY GIFT CARDS WITH ADDED BONUSES! EXCELLENT FOR ANY SPECIAL OCCASION ANYTIME OF THE YEAR. THE MANAGER, CIRO, AND ARI ARE TERRIFIC AT THE SERVICES THEY PROVIDE--THEY GO THE EXTRA MILE TO ACCOMMODATE AND MAKE SURE IT IS A GREAT EXPERIENCE FOR ALL!

   Benihana - Dulles, VA3日前に返信済み

   Dear BrenMills Thank you for allowing us to be a part of the special occasion!

   Report
6. OT

   OpenTable Diner

   サウスカロライナ州

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2022年5月8日にご来店

   overall4food4service5ambience4

   Mother’s Day

   Benihana - Dulles, VA3日前に返信済み

   Dear Guest Thank you for celebrating your special occasion with the Benihana team!

   Report
7. BD

   BartelD

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2022年5月8日にご来店

   overall4food4service2ambience4

   Everything was great until the end. We were waiting for our sherbet that never came so we left.

   Benihana - Dulles, VA3日前に返信済み

   Dear BartelD We apologize for the inconvenience. To better assist you, please contact our team via the Contact Us page on our website.

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8. TW

   TonyWASH

   ワシントン DC エリア

   評価・口コミ (1)

   2.0

   評価・口コミ (1)

   2022年5月8日にご来店

   overall2food2service4ambience4

   I ordered a lemonade. Glass was stained on the inside with food. I sent the lemonade back and got water. My water had something floating at the bottom. Looked like a small/tiny piece of mint leaf. Got new water it was fine. When we were seated I noticed that grill had food in the corners of it. Looked like the last cook did a bad job cleaning it. After our cook was done she cleaned the grill but it was still food in the corners, wasn’t cleaned well. Food was not good. My Hibachi chicken was dry no seasoning or flavor. I tried my sons steak same thing, under seasoned. I told them I wanted fried rice no egg. The cook wasn’t aware. She made fried rice with egg for our whole table. I also explained to the waiter that my son was allergic to seafood and you need to cook with separate utensils. Basically I had my fried rice prepared in the back and brought out, the same with my sons fried rice. I won’t go back to Benihana.

   Benihana - Dulles, VA4日前に返信済み

   Dear TonyWASH on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

   Report
9. OT

   OpenTable Diner

   ワシントン DC エリア

   評価・口コミ (19)

   VIP
   1.0

   評価・口コミ (19)

   2022年5月2日にご来店

   overall1food1service1ambience1

   Will never come back again The food was horrible the service was even worse it took them forever to acknowledge that I was there and to be seated as well as to even get a drink of water they had kids running around unsafely playing with equipment doing whatever they wanted without redirecting them I expected way more

   Benihana - Dulles, VA返信日 2022年5月4日

   Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

   Report
10. D

    Dreg614

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年5月1日にご来店

    overall5food5service5ambience5

    Food was amazing! Not just your ordinary hibachi!

    Benihana - Dulles, VA3日前に返信済み

    Dear Dreg614 On behalf of the Benihana team we look forward to serving you again!

    Report
11. OT

    OpenTable Diner

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年4月26日にご来店

    overall1food3service1ambience1

    It was my birthday but No one said happy birthday took a while to get a fork and another drink very bad service will not be coming here ever

    Benihana - Dulles, VA返信日 2022年4月29日

    Dear Guest On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report
12. CG

    ChicoGordoLeEncantaComer

    ワシントン DC エリア

    評価・口コミ (70)

    VIP
    4.0

    評価・口コミ (70)

    2022年4月26日にご来店

    overall4food5service4ambience5

    The waiter Jesus was courteous, professional, and knowledgeable. The food was pretty good and the chef, Rufino was fun and talented.

    Benihana - Dulles, VA返信日 2022年5月3日

    Dear ChicoGordoLeEncantaComer Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
13. OT

    OpenTable Diner

    ボルチモア・メリーランド州

    評価・口コミ (3)

    4.0

    評価・口コミ (3)

    2022年4月20日にご来店

    overall4food4service4ambience3

    Birthday dinner. We have been here many times. Their fried rice is a must try. I ordered the spicy chicken. Delicious! The hot sake is Good too. Always fun.

    Benihana - Dulles, VA返信日 2022年4月27日

    Dear Guest Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
14. I

    Izzy

    マイアミ

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年4月17日にご来店

    overall5food5service4ambience4

    This location is great, always quick service & good food!

    Benihana - Dulles, VA3日前に返信済み

    Dear Izzy We are happy to hear that you enjoyed the dining experience!

    Report
15. D

    Derek

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年4月10日にご来店

    overall4food4service4ambience4

    Both the chief and waitress were friendly. The food was good.

    Benihana - Dulles, VA返信日 2022年4月15日

    Dear Derek Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
16. BM

    BrenMills

    バージニア州

    評価・口コミ (44)

    VIP
    5.0

    評価・口コミ (44)

    2022年4月4日にご来店

    overall5food5service5ambience5

    Excellent choice for a Birthday celebration. The manager, Joanne, was instrumental in getting the order processed and accurately prepared. The food is always exceptional, and the presentation is to be admired. An enjoyable meal by all! Cannot wait for the next event to visit Benihana, Dulles, VA. Exceptional service is always provided at this location. Check out promotions (gift cards) and Chef's Table for additional incentives! Awesome!

    Benihana - Dulles, VA返信日 2022年4月12日

    Dear BrenMIL Thank you for celebrating your special occasion with the Benihana team!

    Report
17. L

    Luvgoodfood

    ワシントン DC エリア

    評価・口コミ (16)

    VIP
    1.0

    評価・口コミ (16)

    2022年4月3日にご来店

    overall1food4service1ambience3

    Unfortunately the staff shortage made this birthday dinner lacking. 30 minutes to get drinks, Over a hour to get food.

    Benihana - Dulles, VA返信日 2022年4月11日

    Dear Luvgoodfood On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report
18. OT

    OpenTable Diner

    ワシントン DC エリア

    評価・口コミ (4)

    VIP
    4.0

    評価・口コミ (4)

    2022年4月2日にご来店

    overall4food5service4ambience3

    Tasty food, good service (waiter). Less entertaining hibachi chef than usual/expected.

    Report
19. AO

    AmberO

    サンフランシスコ・ベイ周辺

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年4月1日にご来店

    overall4food4service5ambience3

    Food and service was great, portions have gotten way smaller over the years.

    Benihana - Dulles, VA返信日 2022年4月5日

    Dear AmberO We are happy you enjoyed the experience! Come back soon!

    Report
20. D

    Dineoutalot

    ワシントン DC エリア

    評価・口コミ (24)

    VIP
    4.0

    評価・口コミ (24)

    2022年4月1日にご来店

    overall4food4service5ambience4

    We've loved Benihana for years. The food is absolutely outstanding and while they give you so much the cuisine doesn't leave you feeling gorged! Great server and our teppanyaki chef was great!

    Benihana - Dulles, VA返信日 2022年4月12日

    Dear Dineoutalot Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
21. RB

    ReginaB

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年3月27日にご来店

    overall5food5service5ambience5

    Wonderful service, great food! GreT atmosphere!!! Will be back!

    Report
22. OT

    OpenTable Diner

    ワシントン DC エリア

    評価・口コミ (14)

    VIP
    1.0

    評価・口コミ (14)

    2022年3月27日にご来店

    overall1food2service1ambience4

    This was, and is, by far the worst experience I’ve ever had at Benihana or any hibachi restaurant for that matter. I made a reservation for my son’s 7th birthday and it was a disaster from the get go. We were seated with two other couples on the opposite ends of the table. My boyfriend, his son, myself and my son were seated in the middle. I let the server know, as well as having already mentioned this when I made the reservation, that it was my son’s birthday. That was when our very poor excuse for a server finally arrived at the table. He took our drink orders and left. The other two couples were waiting on their drinks and the server brought them sometime later. Then we ordered our meals. We received our soup and salads a while after the two couples. I had to ask our server about our drinks because he forgot. We were his only table. When our chef finally arrived, he performed the cooking of the meals, but only to have the rice orders mixed up because the server didn’t tell him what everyone had ordered. One of the couples had ordered chicken fried rice, so this led to my BF’s son not getting his fried rice. I had to ask for my son’s white rice also. I had to go get our server multiple times to correct these things because he never came back to check on us. I even had to remind him that I ordered the souvenir cup and had to go get it myself. When I saw him mentioning me to the other servers — while looking straight at me with an annoyed look on his face, I had had enough. I spoke to the bartenders first who were beyond sympathetic and called the manager over. I had tears running down my face. This has NEVER happened before in my life. I never have had to find the server and work to get our order right. Again, this was my son’s birthday, no special attention was ever given to him, no photo(s) taken, and no special dessert offered to him. ALL of those things have happened in the past. That’s why we go there. I’m sad to say that we won’t be coming back

    Benihana - Dulles, VA返信日 2022年4月29日

    Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
23. HR

    HonestReivew

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年3月27日にご来店

    overall1food3service1ambience1

    Really bad service. Had a reservation for 9:00 pm wasn't sat until 9:35 with no update. Then didn't receive full meal. still paid full bill. total rip off. All black table got the worse service but the white family on the far side was attended to nice and quickly. really hurts to see this in 2022.

    Benihana - Dulles, VA返信日 2022年3月29日

    Dear HonestReivew Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
24. r

    rnomad

    ワシントン DC エリア

    評価・口コミ (13)

    VIP
    3.0

    評価・口コミ (13)

    2022年3月26日にご来店

    overall3food5service2ambience3

    Service was slow because they were short staff. The people we had did their best and were helpful and friendly. Just a long night with young children.

    Benihana - Dulles, VA返信日 2022年3月29日

    Dear rnomad Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
25. EJ

    EatatJoes

    ワシントン DC エリア

    評価・口コミ (13)

    4.0

    評価・口コミ (13)

    2022年3月25日にご来店

    overall4food5service5ambience4

    We had a thoroughly enjoyable evening! The only thing that we wished was that the waitress came back for drink refills at some point. We were given water and a drink order was taken initially. Then we were watching the chef, but I wanted another drink. I ended up having to wander the restaurant to track down a waitress.

    Report
26. OT

    OpenTable Diner

    ワシントン DC エリア

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年3月18日にご来店

    overall1food1service1ambience2

    Our server didn’t explain the options properly, charged for an upsell, the drinks were poorly made and didn’t understand when we requested Benihana’s staple mustard sauce. Our checks were incorrect at the end of the evening. It was a horrible experience for a corporate team dinner. Everyone needs better training in this location. Go to another location. Bethesda is good.

    Benihana - Dulles, VA返信日 2022年3月21日

    Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
27. OT

    OpenTable Diner

    ワシントン DC エリア

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年3月13日にご来店

    overall1food1service1ambience1

    Absolutely horrendous experience and I am a patient person. 35 minutes for water to be brought to the table. Gave us a $12 wine labeled as something else on the menu and would not make it right. Forgot rice and vegetables! Just every single thing went badly. Will not be returning.

    Report
28. HO

    HappyOne

    ワシントン DC エリア

    評価・口コミ (61)

    VIP
    5.0

    評価・口コミ (61)

    2022年3月13日にご来店

    overall5food5service5ambience5

    Enjoyable evening with the family. Really enjoyed the food and service. Highly recommended.

    Benihana - Dulles, VA返信日 2022年3月17日

    Dear HappyOne Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
29. N

    Nico

    バージニア州

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年3月6日にご来店

    overall5food5service5ambience5

    They were short staffed, but with that aside the experience was great. I could see our waiter going all around with multiple tables but always made the time for us and constantly apologized for the delays. He even spoke to my mom in Spanish making the experience much easier and showing that he cared. I don’t usually write reviews and I wish I could remember his name, but thanks to him and the staff that were working so hard. Made the experience such a great one.

    Report
30. H

    Hello123

    ワシントン DC エリア

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年3月5日にご来店

    overall5food5service5ambience5

    Kids love this place. Celebrating report cards. Thank you.

    Report
31. LP

    LizP

    ワシントン DC エリア

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年3月4日にご来店

    overall2food3service3ambience3

    We've been going to this Benihana for birthday celebrations for many years. Lately, our visits have been increasingly disappointing. We have watched prices go up. Then, most notably last night - saw much smaller portions being served than ever before. Less shrimp. Less onion. Less zucchini. Much less fried rice in the bowl - and now, on top of an upcharge to get something other than white rice, you have to pay even MORE for it to be chicken fried rice. ("Fried rice" used to automatically mean chicken fried rice.) So each upcharge was $5.70 per person - for what customarily used to be just a few dollars for a FULL bowl of the same fried rice. YES, customers notice when they are getting less and less for more money! We will be looking elsewhere for our future celebrations.

    Benihana - Dulles, VA返信日 2022年3月7日

    Dear LizP On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report
32. BS

    BrianS

    バージニア州

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年3月1日にご来店

    overall3food4service2ambience3

    Slow service and forgot we had a birthday in our party.

    Benihana - Dulles, VA返信日 2022年3月3日

    Dear BrianS On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report
33. OT

    OpenTable Diner

    カリフォルニア州セントラルコースト

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年2月27日にご来店

    overall1food4service1ambience1

    Very short on wait staff. 2 and half hours after getting seated we walked out before we even got our desserts (which we paid for). Food was fine as was the presentation, but it’s hard to overcome one waitress for the entire restaurant…

    Benihana - Dulles, VA返信日 2022年3月2日

    Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
34. AT

    AsiaT

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年2月27日にご来店

    overall5food5service4ambience4

    Nice aroma and family friendly. Good was delicious and very well worth the money.

    Benihana - Dulles, VA返信日 2022年3月4日

    Dear AsiaT We appreciate you dining with Benihana, thank you for the kind words!

    Report
35. BM

    BrenMills

    バージニア州

    評価・口コミ (44)

    VIP
    5.0

    評価・口コミ (44)

    2022年2月24日にご来店

    overall5food5service5ambience5

    The service by Manager Cero is always above and beyond. He provides excellent service and the food is exceptional. His staff, Shaun, new to the team provides a welcoming host station experience. Everything is done with perfection. The special offers and birthday certificates is an additional plus to an already flawless dining experience. Highly recommended and look forward to our next Benihana Dulles experience.

    Benihana - Dulles, VA返信日 2022年3月3日

    Dear BrenMIL Thank you for celebrating your special occasion with the Benihana team!

    Report
36. K

    Kesa

    バージニア州

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年2月20日にご来店

    overall4food3service4ambience4

    They didn’t have rice. An Asian food restaurant. Although the white noodles were good. Rice would of been even better

    Report
37. EC

    EunC

    ワシントン DC エリア

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年2月19日にご来店

    overall1food1service2ambience2

    First off, let me say that management was apologetic about it, but their rice cooker broke. So no fried rice. The cook for our table kept getting the order wrong and had to be reminded several times about what we wanted and also what was in our order. We did not actually begin the cooking process until almost 50 mins after our reservation time. The food is SO salty and basically all tastes the same since they drown the food all in the same butter/seasoned salt concoction. The one highlight was the guy who would bring us our drinks as he was very personable, fast, and engaging. The only good thing about our night was that I now know never to come back here again.

    Benihana - Dulles, VA返信日 2022年2月22日

    Dear EunC On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
38. JJ

    JayJ

    フィラデルフィア・ニュージャージー州郊外

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年2月19日にご来店

    overall1food2service2ambience1

    OMG - where to start? They were a disorganized mess. Don’t expect the Benihana’s like you’re use to. Their rice cooker was apparently broken, which no one told us about until the end of the meal. My entree was cooked first and given to me. No one else got anything until the vegetables were cooked and then severed one at the time - here’s you zucchini. Done with that? Here’s your onions. After everyone was pretty much done with the meal (and wondering about the rice), they came around and offered “noodles” which were cooked in the back and brought out in two big bowls for the table to share. They were horrible. At least our chef’s performance was pretty good. The chef at the table next to us was lame and didn’t do hardly anything besides unenthusiastically tap the table a couple of times every 30 seconds or so. But they did apologize (sort of) for the lack of rice and “compensated” each us with two whole tablespoons of free ice cream.

    Benihana - Dulles, VA返信日 2022年2月22日

    Dear JayJ on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

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39. l

    llewism

    ヒューストン

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年2月19日にご来店

    overall3food4service4ambience4

    The manager was not very helpful or friendly in seating our group. We could have done without him.

    Benihana - Dulles, VA返信日 2022年2月22日

    Dear llewism On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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40. NP

    NaveenP

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年2月18日にご来店

    overall4food4service4ambience4

    It was nice but little pricey though but overall it was good to see the chef is cooking in front of you

    Benihana - Dulles, VA返信日 2022年2月24日

    Dear NaveenP We are happy you enjoyed the experience! Come back soon!

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