Benihana - Dulles

3.7
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評価・口コミ(816)
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~30 USドル
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日本料理

人気のタグ:

グループ・宴会に向いている
誕生日のお祝いにピッタリ
デートにピッタリ
Benihanaでは唯一無二のダイニング体験を提供しています!専属シェフが相席テーブルで伝統的な鉄板焼きの技を披露しています。目の前でスライス&カットする様子を眺めながら、おいしいステーキ、柔らかいチキン、ジューシーなシーフードを楽しめます。腕の良い寿司職人による寿司、特製カクテルも用意しています。Benihana Dullesは、Haverty’s Furnitureの隣のDulles Town Center Mall内にあります。Benihanaでは、ショッピングの合間のちょっとした休憩や、ラウンジ&バーで映画鑑賞の前のハッピーアワーを楽しめます。ハッピーアワーは月曜〜金曜の16:00〜19:00で、特製ドリンクとアペタイザーをたった3ドル(USD)から提供しています。月曜〜金曜の11:30〜15:00のExpressランチでは、Benihana特製のできたての料理を通常の半分の時間で提供しています。
ダイナー816人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
3.7最近の評価をもとに集計
3.9
お料理
3.6
サービス
3.7
雰囲気
3.2
コストパフォーマンス
騒音レベル · 普通
48%の人 がオススメすると言っています
並べ替え
絞込み
OT
評価・口コミ(1)
3日前にご来店
総合5お料理5サービス5雰囲気5

We went for my husband's birthday. The food was delicious and everyone was very welcoming and friendly.

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GW
ワシントン DC エリア
評価・口コミ(1)
4日前にご来店
総合3お料理1サービス2雰囲気2

The food was very bland. No seasoning on it. I do not out salt on my food after it's cooked. Not big on a lot of salt but some seasoning I necessary to give it flavor.

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LG
ワシントン DC エリア
評価・口コミ(7)
6日前にご来店
総合3お料理3サービス3雰囲気3

Kinda has gone down hill. Even though we had reservations, still waited a half hour with no seating. It was very noisy too. The “chef” didn’t make the table feel special or fun either, like they used to. Just cooked our food and did a couple small things. Didn’t get that whole “Japanese” feel either. Prices have gone up too! Not sure we will come back.

Benihana - Dulles
3日日前に返信

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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MG
ワシントン DC エリア
評価・口コミ(2)
6日前にご来店
総合3お料理2サービス2雰囲気4

The food was mediocre for the price. We enjoyed the chef cooking at the table, but our server did a few things that made me dislike the overall service. First, he asked for everyone's order and then followed up asking if we would like the chicken fried rice. Everyone said of yes without realizing that there was an upcharge for that vs regular rice. Not a big deal, but I think it should have been mentioned. Then when we finished our meal we asked for a box to go and the server also asked if we would like our bill. We had to specifically ask the server for our dessert, which was included as part of the entrees we ordered. Other people at the table were never asked if they wanted the dessert which they had paid for. Again, not a big deal for a small bowl of ice cream, but the overall experience left me dissatisfied with the restaurant and it is unlikely we will be back anytime soon.

Benihana - Dulles
3日日前に返信

Matthew, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
ワシントン DC エリア
評価・口コミ(1)
2020年2月14日にご来店
総合3お料理2サービス1雰囲気2

They were severely understaffed. The hibachi chef had to keep leaving the table while cooking to get us water. Our cocktails never arrived and the sushi app we ordered came to the table after we had finished our meal. Also, the table next to us was told that they ran out of clean cups, even for soda and water.

Benihana - Dulles
3日日前に返信

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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VR
評価・口コミ(1)
2020年2月14日にご来店
総合1お料理1サービス1雰囲気2

very dissapointed with the food and service provided

Benihana - Dulles
3日日前に返信

Varsha, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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JG
評価・口コミ(1)
2020年2月14日にご来店
総合1お料理1サービス1雰囲気2

We understand that it was Valentine's Day and busy but: we waited 40 minutes to be seated after already having a reservation. Our drinks got ordered right away by our server (ordered water and alcoholic drinks) but we never received our drinks we ordered from the bar. Soup came out right away (it was not hot) but salad came out after all of our food was made.
The food that was prepared in front of us was under seasoned and any meat was over cooked. Fried rice that was still white, chewy, over cooked shrimp that didn't have any seasoning on it, and filet mignon that was extremely fatty.
All of our vegetables were only cooked to be partially done.
Our meals came with tea and ice cream at the end but we were never offered it. At that point in the meal we were ready to leave and didn't bother asking.
Not only that, but the typical Benihana experience with the egg flip never happened and the onion volcano was forgot until the very end.
This was so disappointing to us and will never visit this Benihana location again because of this experience.

Benihana - Dulles
3日日前に返信

Jonathan, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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CC
評価・口コミ(1)
2020年2月14日にご来店
総合3お料理5サービス1雰囲気5

Food was great but the service is poor. Our waitress did not even check on us no refill water or asking our table if were ok or need something. However the cook shes little shy no interaction but she did good.

Benihana - Dulles
3日日前に返信

Carina, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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JF
ワシントン DC エリア
評価・口コミ(18)
2020年2月14日にご来店
総合1お料理1サービス1雰囲気1

Awful awful awful. We went for Valentines Day for a 7:15 reservation. We get seated at 7:40pm, right next to the door and 50 people waiting for a table. So romantic! LOL. Then the waiter comes immediately over and tells us we need to order quick or we are going to wait for a while for food. So we order. While we order he proceeds to burn the menu into the table, leaving a plastic smear that just burned while we waited for food. The smell was terrible. 45 mins later, we hadn’t even gotten a drink or the soup/salad. We just got up a left. We’ve had great experiences here before. Never. Again.

Benihana - Dulles
3日日前に返信

Jessa, On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
ワシントン DC エリア
評価・口コミ(3)
2020年2月14日にご来店
総合1お料理1サービス1雰囲気1

We made a reservation at 7:15pm and were seated at 8:00pm. The waiter took 15 minutes to bring everything and kept asking if we wanted items (e.g., refills, soup, salad, ice cream) that came with the meal. We ate the main course 45 minutes after ordering. The bottom line is management can’t handle a high volume dinner crowd. Additionally, management never came over to communicate potential delays when we were seated or apologize for the delays at the end of the meal. This restaurant can’t handle busy occasions. Positives: The chef was great and the main course he prepared was excellent.

Benihana - Dulles
3日日前に返信

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
ワシントン DC エリア
評価・口コミ(1)
2020年2月14日にご来店
総合1お料理5サービス1雰囲気3

We had a 7:15 reservation. Was seated promptly at 7:15 however, did not receive drinks until 8pm and wine was received without glasses...server stated there were no clean glasses at the time. And it was well over an hour before the chef came to start on our food. There was a table sat after us who checked out before we even got our food. At no point did the manager come over to apologize or check on us. So many things went wrong with this visit, I doubt I will ever go back.

Benihana - Dulles
3日日前に返信

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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DK
ワシントン DC エリア
評価・口コミ(1)
2020年2月14日にご来店
総合5お料理5サービス5雰囲気5

This is a neat way to meet other people and enjoy their company. Though the main contributor to this experience is how receptive others at the table are to open conversations with strangers.

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JC
ワシントン DC エリア
評価・口コミ(33)
2020年2月14日にご来店
総合2お料理2サービス2雰囲気3

Service was below average, food was disappointing, lacked flavor.

Benihana - Dulles
3日日前に返信

JC, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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LG
ワシントン DC エリア
評価・口コミ(4)
2020年2月14日にご来店
総合3お料理4サービス3雰囲気3

It’s ok. I just feel like there’s no other place for teppanyaki around here and this place is just so expensive and yet the service is always slow and they always miss something. This time they forgot the white rice for the people who didn’t want fried rice. Add to that that it’s always overpriced and I’m just not into it anymore.

Benihana - Dulles
3日日前に返信

Lynne, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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b
ワシントン DC エリア
評価・口コミ(21)
2020年2月13日にご来店
総合5お料理5サービス5雰囲気4

Great dinner for Valentine's Day! The chef was very talented (and funny!). The fried rice is truly the best as always. The only downside was our waitress was not very attentive to our table - rarely coming by for refills, etc. (Esp when it was not very busy - there were maybe 4 other tables). However, that being said - was a great dinner and we left stuffed. Wish there was a location closer to Tysons so we didn't have to drive all the way out to Dulles!

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MP
評価・口コミ(1)
2020年2月8日にご来店
総合3お料理2サービス2雰囲気3

We read the reviews and we were hoping that they were wrong so we figured we would give it a shot and see for ourselves. The “show” was very disappointing. Chef just started cooking without the entertainment that you normally get at a Japanese steak house. Food was very bland. Was expecting more for the price we paid. We’ve visited a lot of Japanese steakhouses and this was by far the most expensive and most disappointing of all.

Benihana - Dulles
返信日 2020年2月15日

Maryke, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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KG
ワシントン DC エリア
評価・口コミ(7)
2020年2月8日にご来店
総合3お料理4サービス3雰囲気3

We had a 5:45 reservation but didn’t get to eat until after 7... not sure if it was just an off night, but everything was so slow. Food was yummy as always though!

Benihana - Dulles
返信日 2020年2月15日

Kate, we apologize for your experience. Your feedback helps us to make improvements. We sincerely hope you will return to visit us at any one of our restaurants. Thank you for taking the time to share your review.

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A
評価・口コミ(1)
2020年2月1日にご来店
総合1お料理3サービス3雰囲気2

We showed up for our reservation about 30 minutes early, as we told the hostess that we had reservations for 7:00 she then said ok! Then the manager saw us and said we have a spot right now for you guys so follow me! He sat us down at a table that the other 5 people had already ordered drinks and there dinner! So we felt very rushed we didn’t even order a drink we just ordered water! Looked at the menu for less than a minute before waitress asked us what we wanted for dinner!

Benihana - Dulles
返信日 2020年2月12日

Ap, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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MJ
評価・口コミ(1)
2020年2月1日にご来店
総合4お料理2サービス4雰囲気4

I have been to other habachi grills and the food was in abundance but our cook wasnt as ample with the food I had one zucchini strip cut up. Just wish it was a little more food but it tasted okay

Benihana - Dulles
返信日 2020年2月13日

Michelle, We are happy to hear that you enjoyed the dining experience!

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JS
ワシントン DC エリア
評価・口コミ(1)
2020年1月23日にご来店
総合3お料理2サービス4雰囲気3

We had previously been to Benihana at another location and it was wonderful. This experience was less than desirable. The prices were higher than we had expected and the food was not that good. Within 30 minutes of completing my meal, I was in the restroom with stomach problems.

Benihana - Dulles
返信日 2020年1月29日

Joyce, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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S
ワシントン DC エリア
評価・口コミ(5)
2020年1月22日にご来店
総合5お料理5サービス5雰囲気5

Everything was great!

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DD
ワシントン DC エリア
評価・口コミ(1)
2020年1月18日にご来店
総合3お料理3サービス2雰囲気3

Though our cook prepared the food ok, there was no show and no interaction with the guests. The person later noted she does not speak English which I feel hindered any real interaction and understanding of the guests or orders.

Benihana - Dulles
返信日 2020年1月23日

David, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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EQ
評価・口コミ(1)
2020年1月6日にご来店
総合1お料理1サービス1雰囲気1

Aside from the flaming onion, boring, don’t spend your money even with the -$30 off birthday discount.

Benihana - Dulles
返信日 2020年1月13日

Erin, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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JB
ワシントン DC エリア
評価・口コミ(5)
2020年1月4日にご来店
総合4お料理5サービス3雰囲気4

Even with reservations you have to wait.
We were celebrating birthday and they didn’t have camera to take picture. Our dinner comes with ice cream and they misses to ask so when we told them they brought us what appears to be half a spoon. Guy dropped my mustard sauce all over my clothing and purse.
Chef always on point, polite and yummy food.

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JJ
ワシントン DC エリア
評価・口コミ(19)
2020年1月2日にご来店
総合5お料理5サービス5雰囲気4

We’ve been going to Benihana’s for 20 years four or five times a year.
Until recently, the food was always predictable and we enjoyed it. The last couple of times the staff are turned over in the quality of the food seem to be suffering.

This time, we were wondering if we would find it worthwhile or if we should start to look out square. I’m delighted to say that the service was excellent and the chef was a younger woman who really knew her stuff and cooked the food to perfection, provided a pleasant little shell in the process and pay close attention to any special requests.

One minor point: The hibiscus iced tea Seemed a bit tart as if the person making the tea forgot to add a little bit of sweetener to it

This was probably the best combination of food and service
That we have experienced. We will certainly be returning based on this visit.

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OT
評価・口コミ(1)
2020年1月1日にご来店
総合4お料理4サービス5雰囲気5

As good as any Benihana. Just overpriced as a chain. Great food that can be matched in quality at a lower price elsewhere.

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SC
評価・口コミ(1)
2020年1月1日にご来店
総合5お料理5サービス5雰囲気5

Was seated promptly, staff was friendly and attentive, food portions were good, food quality was very good.

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C
ワシントン DC エリア
評価・口コミ(2)
2019年12月31日にご来店
総合2お料理1サービス2雰囲気3

I noticed that the restaurant was distributing a special menu as I was seated. These menus did not include all of the items on the full menu and the costs listed were more expensive than the prices on the full menu. My service was fairly poor. Drinks were made incorrectly twice. We had to hunt down our server as she was not consistently attentive. The hibachi chef underperformed. She (the chef) gave us no show and instead just cooked the food. The meal was very bland and unseasoned. I had to ask for other sauces to make my meat more edible.

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ML
ワシントン DC エリア
評価・口コミ(2)
2019年12月31日にご来店
総合2お料理5サービス1雰囲気3

We come here every New Year’s Eve! It was bad last year but thought to give it another try, since our kids love it. The service was the worst it ever been. No waitress came back for refills the whole time, cook didn’t understand anything what so ever. It was bad. Asked for a manger however to no surprise know one came.

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CM
ワシントン DC エリア
評価・口コミ(2)
2019年12月31日にご来店
総合1お料理3サービス2雰囲気1

Sat too many people at the table. Very uncomfortable dining experience on New Years Eve.

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OT
ボルチモア・メリーランド州
評価・口コミ(1)
2019年12月31日にご来店
総合1お料理2サービス3雰囲気5

They forgot to make my son’s chicken for dinner. He’s 5 and I no one came to apologize. They comped his nonexistent meal, but we didn’t want a free meal, we wanted a nice family dinner.

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OT
ワシントン DC エリア
評価・口コミ(4)
2019年12月28日にご来店
総合5お料理5サービス5雰囲気5

Great food and service!!!

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LH
ワシントン DC エリア
評価・口コミ(1)
2019年12月25日にご来店
総合3お料理3サービス5雰囲気5

Getting in was a bit straining because of the air pressure between the outside/inside doors. Yet, after getting in and since we made reservations, we were sat immediately. Service was great, the waitress catered to our needs and came back often to see if we needed anything else. The chef was good but the food was bland. There must be something wrong with the pipes because I smelled an odor on the way to and while in the restroom. The odor almost made me gag. They must know because I didn’t see anyone seated on that side. Anyway, sit on the left side if you want to eat and keep your food down.

Benihana - Dulles
返信日 2019年12月30日

Lisa, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
ワシントン DC エリア
評価・口コミ(7)
2019年12月25日にご来店
総合1お料理2サービス2雰囲気2

Christmas Eve

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F
ワシントン DC エリア
評価・口コミ(4)
2019年12月25日にご来店
総合4お料理4サービス5雰囲気3

No comments

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f
ダラス・フォートワース
評価・口コミ(8)
2019年12月22日にご来店
総合1お料理1サービス1雰囲気1

Very high price for very low value!!

Benihana - Dulles
返信日 2019年12月23日

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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DO
評価・口コミ(1)
2019年12月19日にご来店
総合4お料理5サービス3雰囲気4

Overall very good. Long wait to be seated when we were the only party there. After seating long wait before service began.

Chef was awesome, food was great!

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G
ワシントン DC エリア
評価・口コミ(1)
2019年12月18日にご来店
総合1お料理2サービス2雰囲気1

Birthday for family of 5.
Horrible experience. This Benihana is the worst. Freezing cold in restaurant. Smokey. Bathrooms smell like sulfur or methane or something. Can’t even breathe when in them.
Chef skipped all the tricks that are normal.
Barely sang happy bday. No picture offered.
Worst of all - 6:45 reservation not seated until 7:25. CRAZY! And nothing given for waiting and bad experience. Was truly horrible. Permanently Ruining my image of this place - particularly this location in Loudon/Dulles, VA - forever. Such a shame.

Benihana - Dulles
返信日 2019年12月23日

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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SH
ワシントン DC エリア
評価・口コミ(4)
2019年11月17日にご来店
総合3お料理4サービス4雰囲気3

I have not been to this restaurant in awhile, but it seems as if the quality is going down. I’m not going to give up just yet, but I hope the Resturant pays attention to the posted reviews.

Benihana - Dulles
返信日 2019年11月22日

Sheron, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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LZ
評価・口コミ(1)
2019年11月15日にご来店
総合1お料理1サービス2雰囲気4

It was very expensive-chicken was dry, tuna was dry- they forgot the shrimp on one plate- they forgot our icecream at the end and did not sing my daughter in law Happy Birthday 😒. Not worth the money we spent!!

Benihana - Dulles
返信日 2019年11月18日

Lee, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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