Benihana - Mall of America, MN
My reservation of 4 people had to wait to be seated and then had to wait to get drinks. Our waitress struggled. She spilled all the drinks just before putting the tray on the table and so we had to wait even longer to get the drinks. She was friendly, but we knew she was having a difficult time. She was unsure of one of the items my friend order from the menu and had to ask her multiple times. I also had to ask multiple times for my non alcoholic drink. I had to ask multiple times for a straw. I had to ask multiple times for a to-go container.
The cook was great. He was entertaining and friendly.
Absolutely perfect.... as always.
Was great food staff well worth it going back I recommend this place
Fantastic food and venue! We love coming here! Entertaining as well!
Staff was very attentive to COVID-19 regulations. Very friendly and clean restaurant.
Very good food. Great customer service
18th Birthday for my daughter
Always love this place.
They only sang happy Birthday to some people. I went out of my way to come celebrate my birthday with Benihana and I didn’t even get a happy birthday
Why offer passion fruit green tea if you refuse to make it correctly, stating they only make it in the morning yet they do not serve it properly so by dinnertime it tastes like Mudd and has no fruityvflavor - they literally refused to make a proper batch. Server was slow and not helpful - chef was at table before salads, and that took about 45 minutes - we knew what we were ordering so we were not the cause for delay. Then they overcharged us. Finally, they did not sing Happy Birthday to the Chef Table birthday person - they sang to 3 other tables... Manager cared less than the staff - sad... if we didn't like the shiw and food, there would be no reason to return. This location has failed many times and I doubt they will ever really care - it is a tourist destination...
Great food and a show!! Always have amazing food and service!
Food was not seasoned at all, no taste and overpriced
Our chef didn’t do all the tricks the other chefs were doing. Maybe because it was only the three of us at our table but that shouldn’t matter.
Always a wonderful experience. Hibachi chefs rock!
Great everything was perfect service as excellent
A dining experience: tasty food and creative preparation.
Its Benihana, they have shrimp sauce...need I say more?
Loved our server but it took forever once we got seated to have our order taken for both food and drinks. Once everything got going, I wanted another drink to order but server never came over again really to ask for another. We also did not get our ice cream at the end of our meal although it was supposed to come with it
Rough first night back I guess. Chef was great, but show was shorter and food lacked seasoning.
Not having curbside service a big negative especially when asked to leave a tip when ordering lol
By the time you park and navigate the mall to find the restaurant.... Well I guess I should not have expected much
Definitely not worth the $200+ tab for four people
Very good food 1 of my favorite place 2 come. Me and my family always enjoy.
Manager was not wearing a max.
Other people that were not our house hold were going to sit at our table. So we decided to walk out.
This was one of the BEST experiences we have had at Benihana yet!! Your server was AMAZING! He was very interactive and easy to get along with and our Chef was HILARIOUS!! One of the best ones we have had and he had us laughing the whole night!!
Worst service I have had in a long time! Went there for sons birthday (they were aware) and they could care less. Our waiter looked like it was the worst day of his life and the chef at our table had 0 energy whatsoever! For $225 I could have had better service at McDonald's! Wont be going here anytime soon.
Just be aware that dinner time start at 3pm this information wasn't changed on the website or at the place of business.
Always had a fun time eating here. The food was great and the chef was always entertaining.
Expensive food but quality and portion doesn't justify it.
I believe we went at the last time on a Sunday. It was my fiancé’s birthday and we put in order of sushi rolls. The manager came by and said the sushi chef already left. She gave me $20 towards my dinner! We didn’t feel rush either.
Everything was socially distanced and the dining experience felt very individualized because of it. There was a party of two sat with my party of two. The only thing that felt different(not necessarily bad!) from a typical night at benihana was the noise level. There were hardly any people because of the covid seating arrangements which was a positive and a negative. It felt almost too quiet to talk! Love benihana so much amd being seated pretty much by yourself was awesome.
I think they ended up a little short staff due to unexpected customers but our server was excellent and made sure we had all we needed.
Food was nothing short of SPECTACULAR! Price was a little high... when you are already paying $40 for a meal it shouldn't be an additional $5 for the fried rice.
Our experience was great. They were prompt at getting us a table and everything went well. Food was excellent and the atmosphere was great. Thank you for a wonderful experience.
good service and good meal as expected from benihana
Horrible service and chef
Lovely service and amazing food
Both server and chef were amazing! They were attentive, and so courteous!
Our server was amazing, she was very attentive to everything that we needed. The food was good, lacked a little flavor but over all it was amazing. The only negative I could say was the temperature of the restaurant. It was so cold that it made the experience not as good as it could be. All I wanted to do was eat as fast as I could so I could leave just to warm up.
I waiter was good he forgot one of drinks and he never offered us our ice cream that came with our dinner and my birthday ice cream
My server was GREAT!
However my sushi came so late that I forgot that I ordered it. The 2 Greeters at the front literally left me standing there as if they didn’t see me (it was only me)... then they were short & rude.
I’ve heard that this location is the least recommended of the 3 in MN... I can see why.
First time there and everything was good. I really enjoyed myself
Food and chef were amazing l. The waitress wasn’t so great she took forever to get our drinks, take order bring things for the chef as she submitted our order wrong as well as the other people at out table who were not part of our party.
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OpenTable ダイナー2153名によるBenihana - Mall of America, MNの評価は4.4☆です。