Benihana - Minneapolis, MN
Not the same experience as it was pre-COVID. Extremely hot while sitting at the table…to the point that my family and I were sweating while eating. Service was lacking. Prices increased significantly. Was once a favorite place to eat…hope it can get to the way it was someday.
Service was great! It was the first time that the server actually refilled drinks or at least asked before we were done with the meal!
We had to wait over 30 minutes just to order our food. The chef did not do any “tricks” he simply cooked the food. Waitress made many errors and forgot to bring our drinks and food.
We have been to the other Benihana restaurants in the area but this one by far has the most flavor! Absolutely amazing. =)
Good food great service
We had a wonderful time , The Chef had us laughing the entire time, very entertaining
Lidia and Trinidad were great. Our food was exactly what was ordered. We got seated quickly. All in all a great experience!
I normally frequent the maple grove location, but this visit to your location in Golden valley was for a family members birthday.
She said the entertainment and food were good.
I personally did not feel like I was accommodated.
Meaning, when people visit your restaurant and they say I am allergic to onions, you would or should ask if they want more vegetables and a salad in place of.
That was not the case at your restaurant.
Just going forward, please accommodate those with any allergies other options,
Thank you, 😊
Always a welcoming place. Servers, Chefs and Staff are always pleasent and smiling!!! Food is always fabulous!!
I look forward to each and every visit!!!
Thank you! 💖
We weren't impressed with the outside. We have been here many times. Clean it up! They put all the groups together., not covid friendly. The cook and server were great but spending 170.00 not so much impressed anymore and we have been going there for 12 years. It's not safe
Horrible service, uneducated wait staff.
Brand new cool, cooked all entrees backwards.
Burr scallops and 51$ steak cooked till rubber.
Raw lobster tails made my husband sick.
Celebrating a Birthday, not one thing was correct.
After 40 years of going called the manager ant was offered 40$
The Bill was 200.
Sad how this historical Birthday fine dining was lowered to low class.
Total disappointment sheer disaster.
This place won’t stay around much longer if they can’t live up to the classy expectations they used to be know for.
This place need to be cleaned and carpeted so the bus boy can’t slam the dishes around.
Brought my daughter there for graduation celebration with her 92 year old grandfather. I was amazed how much he enjoyed it and is looking forward to doing it again.
Took 30 after our reservation to be seated. Food and service fine. Cleanliness lacking a bit. Don't see us going back, seemed the same as other teppanyaki or hibachi restaurants-nothing special.
It was so great today!
Our chef was outstanding!!
For some reason This location is not 100% Open. Waited 15 minutes to be seated (had reservation). Once seated, took 1/2 to have our order taken. Waitress that took our order messed up some of the orders and was very hard to hear/understand her. It took about 15-20 min to get our salad and drinks. She NEVER came back after. I had to ask another waitress for a refill. My husband got white rice that she FINALLY brought out to him after he was done. NO customer service! Very HOT and LOUD. Only 6 tables being used in entire restaurant. Not happy
Normally great but forgot to give us rice. Very disappointed.
The food was bland starting from the soup and undercooked. I have been a regular customer for over 20yrs and the cook refused to make spicy rice on the grill. Instead my rice had to come from the back which wasn’t tasty. Maybe they had a bad night but the staff service and food was horrible
Fun place for a special occasion and you get to meet new people.
Nice place but was very noisy at the Chef's table. Doesn't offer individual tables for 4 anymore, not sure why. Despite being short staffed, our waitress (Bridget) was amazing.
Chef said he had been there 14 years. A bit messy on the grill with the rice but overall nice.
we wanted to be seated by our friend on the corner so we could visit
However the server denied us that opportunity to do that.
Angel did a nice job.
Chef ended up giving 1/4 of my steak away to other guests at the table.
Every year we eat at Benihana‘s and it’s been a very rewarding experience. The food in the past has always been great as has the service. Except for this year. After the pandemic and reopening we found the food to be very good however the service was lousy. One of the chefs knives flew out of his hand and the butt of the knife handle hit my friend’s wine glass and spilled wine all over her. She was given her bill and was still being charged for the whole meal. She finally asked for the manager to come and spoke to the manager and her meal was comped and paid for. I don’t think we will be returning there until we have heard that they have got the kinks all worked out with their employees and services.
It was our anniversary and we had a lovely time
Our chef and food were fabulous, but our service was lacking. It took forever to get our appetizers and our waitress forgot to give us silverware with our salad. While she was prompt with refilling water glasses, the two people in our party who had fountain beverages had to ask repeatedly for refills. She did not bring the plain rice for our kid's meal until we asked the chef who had to flag her down and tell her to bring it. Additionally, she failed to record an entire meal for one person in our party and the green onions someone ordered as an extra on their dish. We had to add those things on (again) with our wonderful chef when he was confirming our orders. What was most frustrating was that our waitress did not return the coin change owed to me from my cash payment. She rounded up and presumably pocketed the change. It's not a big deal, but it's dishonest and if she's doing that to every cash paying customer, she's coming out with a palpable sum of money at the end of a shift.
Cook was amazing (Trinadad), food was excellent. Waitress forgot a whole meal, forgot parts of 3 other meals, didn't refill drinks, was slow with everything except collection of the money. They were not that busy to be that slow, and that is not my biggest complaint regardless.
Still better then the Mall of America any day of the week.
Over all I think Benihana's is starting to go down hill all together.
We could not get into the fresh prepared chop chop stations. We sat at the bar and ordered from the menu. The food served directly from the kitchen was only lukewarm, not fresh and it was not good. I would recommend not going to Benihana unless you were eating at the chop chop stations
Would have liked to only be seated with fewer people at our table. We ordered the white rice to go, and both us and the waitress forgot to get it.
Benihana is always a fun show and wonderful, filling meal. Lots of choices, great quality. Doesn't have to be just for special occasions.
Sooooo overpriced. I left there feeling sick at what I had spent for what we got.
First, we watched people with a reservation 30 minutes after us get seated while we sat right in front of the host stand waiting. A "mix-up", it was called. When we sat down, our table and our grill was dirty. I had to specifically ask the chef to make sure to clean up the old food off of the grill from the last people who were there. It grossed me out.
Our server was pretty much non existent, we didn't even get refills on our drinks. We had to ask for silverware after our salads were delivered. She never even came back to our table until we were completely finished with our meal and waiting for our check. No recognition of our birthday at the table, no photo offered, just horrible service.
The food was ok, and the chef was fine, but seriously for a $50 per person meal after rice and a soft drink, I would expect at least drink refills and a clean table. Definitely will not return. I have the same feeling every time we go, but hubby always wants to go for his birthday. This time he agreed. Osaka is SO much better and less expensive, and you get more food and much better service.
Great food and good service what a fantastic way to spend fathers day
Very dated could use a good cleaning and refresh.
Food is delicious, staff is friendly!
Chef was amazing! The rest of the service was horrible from the woman checking us in (and walking away while I was speaking) to the waiter to showed up to take our order and payment and nothing in between.
Can't go wrong with hibachi. Always a god birthday destination
We were very late getting seated. I think they forgot about us.
The food was good, as usual, and the wait staff was very attentive. We had a chef that was a newbie so the tricks were limited. Nevertheless, we had a good time.
chef was one of the best we had! waitress messed up a bit but very good too! thanks for the great time. loved to be back.
The man that cooked for us didn’t really do any tricks he wasn’t involved he stopped to talk to someone during our time
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OpenTable ダイナー2554名によるBenihana - Minneapolis, MNの評価は4.2☆です。