Benihana - Ontario
6 tenderloin and mushrooms lightly seasoned and grilled to perfection.
6 New York strip steak and mushrooms hibachi grilled to your specification.
Due to Covid, I understand that things will be different; however, the food is not even the same as it used to be. You can tell it’s not cooked the same — not fresh & not cooked on teppanyaki grill — we ordered shrimp & just not the same quality. It seemed pre-prepared & not made as ordered. Also, with colder temperatures, there needed to be more heat lamps. There were only two to accommodate the about 6-8 tables that were on the patio. Just not the same quality we have come to expect at Benihana’s. Very disappointed. Won’t return until we can sit inside at teppanyaki tables. Also, so disappointed because we purchased $200 in gift cards to Benihana. I really want a refund for them.
Each table had the heater next to them and me and my girl were right there shivering our butts off and didn’t care to have one near us
Their patio dining sucked. Way too windy to enjoy outdoor dining....no patio covering or tent.
Food was cold and the service was horrible, i would not recommend to anyone
Server was very friendly and fast only thing we missed was habachi grill I always enjoy the show !!!! Overall very nice environment
I arrived an half a hour early before my reservation, I wasn’t seated until an half an hour after my reservation time, so I ordered my food Togo.... I made a very detailed order, when I get home to get ready to eat I discovered onions in my food and I made it very clear DO NOT COOK MY FOOD WITH ONIONS.... So with that being said I couldn’t even enjoy my dinner, total waist of food and time and money, not satisfied customer....
Since there was no chef cooking in front of you, we were expecting the price to be lower. but it was still the same price, maybe even higher.
The hibachi chicken is amazing! & the chicken fried rice has a great flavor.
The service was wonderful our waitress was very kind and informative the knly down fall which isnt benihanas fault was having to sit outside besides that best anniversary date
Due to Covid seating was outside. This was not clarified or noted when the reservations were made but since it was expected no biggie. However they had NO heat lamps it was freezing, the food was served with no gloves. The waitress had her thumb in our bowl as she served our soup and salad with no gloves on. We were told to wait outside for our table...in the cold but others picking up food got to stay inside where it was warm. The manager made no attempts to make things better except as we were leaving and paid full price for cold food made in the kitchen (at least mark down the price since we get no show) the manager runs to give us a free appetizer gift card REALLY TOO LATE!
It was my anniversary
It was outside dining food was good as usual only thing that they were missing was iced green tea
Everything was great, loved the separate set up, they are very cautious with coronavirus
Seated on a small dirty patio near the parking lot near the entrance where people brush against our table while entering. Not worth it during Covid
Although with a reservation and having empty tables, it takes a long time to get a table. also the food was a bit cold
Benihana Ontario was fantastic for lunch! The restaurant created outside dining which was clean, quiet and offered plenty of well spaced tables.
The service was top notch as usual and the food tasted great. We missed the typical show of having the food prepared in front of you yet they did a perfect job of still providing a wonderful dining experience.
Due to the COVID-Pandemic, the energy was not the same.
Had a great dinner, appreciated the tables outside so we could sit and have a nice dinner. Food was delicious!
We really enjoyed our experience. Even though we didn’t have the thrills of the chef preparing the meal in front of us, we were pleased. We will return very soln
First time I have went and been disappointed. I figured there was inside dining since Ive been to other restaurants in SB county with limited capacity. My fault for making assumptions. 7 tables outside 2 occupied and had a 530 reservation, still waited about 15-20 mins to be sat at a stable that was empty the whole time. Table surface was dirty should be wiped frequently since outside. Wait for food wasn’t bad, however one order was wrong and had to be sent back and food was lukewarm. My steak was tough and had gristle or elastin in a few pieces and couldn’t be eaten. Asked for the dipping sauces and took so long we had to get up and go to the hostess stand to ask again. One water glass was dirty stuff stuck to the inside and had I not asked for my ice cream I wouldn’t have received it at all. Dont waste your time or money until they offer inside dinning again.
Food come out cold felt like it had been sitting for a while, I understand we’re having to do outside dinning but need to figure out when bring food out there flies around food as it’s coming out .. ( so maybe putting a lid)
Everything was great besides we had to eat outside & constantly fight off the flies. Not to mention there’s no more show, they just bring your food like a regular restaurant.
Got there at 2:50 wasn’t seated till after three had to order from the dinner menu. The portions were just about the same as the lunch menu but priced $10 more for a plate. Charged $20 extra for chicken fried rice instead of white rice horrible .Waiter was horrible didn’t bring our utensils & any time we asked him for something he would disappear and there was no other customers . Spent $130 for 3 adults & 1 child,Drank water! Way overpriced for no-show and bad service never again
It was good
Sadly, Covid has made the Benihana experience obsolete. No sizzling grill, chef show, or Happy birthday songs and complimentary photo. No meeting new people seated at your table. The food came out lukewarm, appetizers took forever to arrive, and the service was subpar. I will NOT come back until the old Benihana is back after Covid is gone.
We love Beni’s! Miss the preparing in front of you but I know it will be back soon!
Food made me and my husband sick I love Benihana would never return to this location
Covid Benihana is horrible. Epic failure, the food tasted old and dry. I will probably never spend any more money at the Ontario location. There is no reason that the quality of the food should drop this drastically and charge the same prices. Extremely disappointing.
Food came out ice hold had to send four plates back .
Kind of wondering why there was only 8 tables outside & i had a reservation & only 1 table was gilled, but they said that they couldn’t seat me until my other guest was there...outside was empty. Then when my friend arrived they told us to have a seat & wait and they would seat up shortly. We sat down wAiting for 10 minutes & 7 tables were empty. The service was very slow & when I left only 4 tables were filled. Then the staff kept coming out & looking at us like rushing us to finish eating....for what...there weren’t any customers there. Weird experience.
The lobster tail was more tail then lobster flesh was not worth $50.00.
The menu picture is very deceiving.
Service was really slow and it was only two tables mine and another couple.
Only the patio is open..so no hibachi grill show for the kids. The food was cold and didn't seem fresh. The rice used for the California rolls was hard. Shrimp was cold, overcooked and still has the shell and legs. Salmon was bland. Unfortunately, I will not return
It took them a hour to bring are food out , when the food was brought out it was cold. The manager took the food and brought it back hot. My waiter seem liked he didn’t wanna be at work just terrible
The food was good but did not come out hot. Our waitress was friendly, but forgetful. I asked for lemons three times, which I never received. We ordered the six-course meal and did not receive the ice cream or hot tea.
Celebrated my son’s birthday at his favorite restaurant, Benihana. Although we have always had the best expert and great food, this visit wasn’t so pleasant. Our waiter could not understand our order. We repeated our order to him twice, he walked away, but came back asking us a third time for our order. We did not have special orders. We ordered 4 Rock’s Choice, per the usual. We had a couple accommodations, but nothing out of the ordinary.
We were in the middle of enjoyed entree, when our waiter brought our of salads stating this was forgotten. I requested a refill for my drink, never received it.
Overall, it was the worst experience I have ever had at this location. I would like to think it’s due to COVID, but that’s not realistic. Our bill came out to $189, and due to the horrible service,I left him a tip $15. That was generous. He can thank my son (birthday boy) for that small tip.
I’ve been to many Benihana locations and this one was by far the worst. We were seated outside and it smelled terrible. It was hard to eat and enjoy my meal. In addition, the food quality was just poor and service was mediocre
I would not recommend a friend to this benihana- Ontario all the servers were rude. outside seating had a terrible oder.
I was disappointed. Food was not freshly cooked. Tasted like pre-cooked and reheated.
Not that same since the cloa
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OpenTable ダイナー3361名によるBenihana - Ontarioの評価は4.3☆です。