Benihana - Ontario
6 tenderloin and mushrooms lightly seasoned and grilled to perfection.
6 New York strip steak and mushrooms hibachi grilled to your specification.
Due to the COVID-Pandemic, the energy was not the same.
We really enjoyed our experience. Even though we didn’t have the thrills of the chef preparing the meal in front of us, we were pleased. We will return very soln
First time I have went and been disappointed. I figured there was inside dining since Ive been to other restaurants in SB county with limited capacity. My fault for making assumptions. 7 tables outside 2 occupied and had a 530 reservation, still waited about 15-20 mins to be sat at a stable that was empty the whole time. Table surface was dirty should be wiped frequently since outside. Wait for food wasn’t bad, however one order was wrong and had to be sent back and food was lukewarm. My steak was tough and had gristle or elastin in a few pieces and couldn’t be eaten. Asked for the dipping sauces and took so long we had to get up and go to the hostess stand to ask again. One water glass was dirty stuff stuck to the inside and had I not asked for my ice cream I wouldn’t have received it at all. Dont waste your time or money until they offer inside dinning again.
Food come out cold felt like it had been sitting for a while, I understand we’re having to do outside dinning but need to figure out when bring food out there flies around food as it’s coming out .. ( so maybe putting a lid)
Everything was great besides we had to eat outside & constantly fight off the flies. Not to mention there’s no more show, they just bring your food like a regular restaurant.
Got there at 2:50 wasn’t seated till after three had to order from the dinner menu. The portions were just about the same as the lunch menu but priced $10 more for a plate. Charged $20 extra for chicken fried rice instead of white rice horrible .Waiter was horrible didn’t bring our utensils & any time we asked him for something he would disappear and there was no other customers . Spent $130 for 3 adults & 1 child,Drank water! Way overpriced for no-show and bad service never again
It was good
We love Beni’s! Miss the preparing in front of you but I know it will be back soon!
Food made me and my husband sick I love Benihana would never return to this location
Covid Benihana is horrible. Epic failure, the food tasted old and dry. I will probably never spend any more money at the Ontario location. There is no reason that the quality of the food should drop this drastically and charge the same prices. Extremely disappointing.
Food came out ice hold had to send four plates back .
Kind of wondering why there was only 8 tables outside & i had a reservation & only 1 table was gilled, but they said that they couldn’t seat me until my other guest was there...outside was empty. Then when my friend arrived they told us to have a seat & wait and they would seat up shortly. We sat down wAiting for 10 minutes & 7 tables were empty. The service was very slow & when I left only 4 tables were filled. Then the staff kept coming out & looking at us like rushing us to finish eating....for what...there weren’t any customers there. Weird experience.
The lobster tail was more tail then lobster flesh was not worth $50.00.
The menu picture is very deceiving.
Service was really slow and it was only two tables mine and another couple.
Only the patio is open..so no hibachi grill show for the kids. The food was cold and didn't seem fresh. The rice used for the California rolls was hard. Shrimp was cold, overcooked and still has the shell and legs. Salmon was bland. Unfortunately, I will not return
It took them a hour to bring are food out , when the food was brought out it was cold. The manager took the food and brought it back hot. My waiter seem liked he didn’t wanna be at work just terrible
The food was good but did not come out hot. Our waitress was friendly, but forgetful. I asked for lemons three times, which I never received. We ordered the six-course meal and did not receive the ice cream or hot tea.
Celebrated my son’s birthday at his favorite restaurant, Benihana. Although we have always had the best expert and great food, this visit wasn’t so pleasant. Our waiter could not understand our order. We repeated our order to him twice, he walked away, but came back asking us a third time for our order. We did not have special orders. We ordered 4 Rock’s Choice, per the usual. We had a couple accommodations, but nothing out of the ordinary.
We were in the middle of enjoyed entree, when our waiter brought our of salads stating this was forgotten. I requested a refill for my drink, never received it.
Overall, it was the worst experience I have ever had at this location. I would like to think it’s due to COVID, but that’s not realistic. Our bill came out to $189, and due to the horrible service,I left him a tip $15. That was generous. He can thank my son (birthday boy) for that small tip.
I’ve been to many Benihana locations and this one was by far the worst. We were seated outside and it smelled terrible. It was hard to eat and enjoy my meal. In addition, the food quality was just poor and service was mediocre
I would not recommend a friend to this benihana- Ontario all the servers were rude. outside seating had a terrible oder.
I was disappointed. Food was not freshly cooked. Tasted like pre-cooked and reheated.
Not that same since the cloa
Food is just not the same my chicken fried rice was cold and the chicken looked old
Food was great. Service was pretty terrible. Had to ask waiters to come and get our order.
Worse service I ever had. Server didn’t even know the drinks they had said wasn’t even old enough to. Took over 45 min to get drinks m didn’t even refill water. Horrible service there but food was goood.
The food was absolutely horrible, a first ever for Benihana... Not sure if it’s because of Covid but our food was cold, ZERO flavor, meats were extremely dry. Veggie sides were completely awful and mush and definitely not the same as normal... overall the food was complete trash, thank goodness for the good service. Needless to say we didn’t end up paying for our meals once the manager came out and saw our plates completely full... Please do better, Ontario Benihana!
We were there before another family and got sat down at the same time however they were helped first and were always put ahead of us the waiter said it was because they got there first however they didn't. None of the entrees that we were served included rice, i expected a side of at least white rice with our meals and we didn't get any rice at all with any of our dishes.
it was my 21st birthday! fernanda was an amazing server!
The food and service was poor this time. I understand the environment that we are in, however when your paying as much as you do for a meal you expect that quality to be good.
We probably won’t be going back to this restaurant in the future. We will stick with the others.
Krisanne, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.
Service and servers were good, given the circumstances. It is too hot to be eating outside. The effort put into creating a good Al Fresco dinning experience is a joke. There’s only about 7 tables outside and the individual umbrellas are bolted to the floor. I know its hot and you cant always have shade. But what I am talking about are the burning hot chairs. They still use silverware, which if left on top of the table, they will burn when you pick them up. I have seen other smaller chain restaurants put more effort into creating a better dining experience. One has a big tarp, more tables and a more relaxed environment, which creates for more enjoyment. Where I am not afraid to move in my chair for fear of leg burns.
Birthday but they refused to give the birthday girl ive
Received a LOT less food than normal but everything was delicious
Outdoor seating in compliance with covid regulations. Not a bad set up, however, the food was very bland compared to when normally made inside, very disappointed!
This was my husband's birthday lunch. We were so happy that they were open for inside dining at the time we were there.
Birthday dinner date
Our chef was funny and entertaining!! we came for our daughters 10th bday and she loved it!!
We like the precautions Benihana is taking to protect its employees and guests. It was comforting to be able to dine out and feel fairly safe doing so. The food was delicious as always. We can't wait to come again.
Always a great experience!
Always a pleasure having a birthday here.!!! Good great staff is awesome love coming here :).!!!!
My food was very tasteless, and the dip for my shrimp tempura tasted like water. I am very disappointed.
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OpenTable ダイナー3343名によるBenihana - Ontarioの評価は4.3☆です。