Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL

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1. OT

   OpenTable Diner

   サンフランシスコ・ベイ周辺

   評価・口コミ (2)

   4.0

   評価・口コミ (2)

   2020年1月27日にご来店

   overall4food4service4ambience4

   いつも利用しています。 安心のレストラン。

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2020年2月13日

   紅花体験を楽しんでいただきありがとうございます！すぐに帰る！

   Report
2. KK

   KeiKeimama

   ハワイ

   評価・口コミ (9)

   1.0

   評価・口コミ (9)

   2017年12月31日にご来店

   overall1food1service1ambience1

   すべてが最悪。予約をしたが、道に迷い10分遅刻した。その旨受付に謝ったが「Too　late！」と強く言われ、「待つなら待てば」的な感じで呼び出しベルを渡された。こちらも遅刻したほうなので待っていたが待てど暮らせど呼ばれず。次々に新しいお客が呼ばれていく中、私たちはずっと待たされた。もう一度こちらから「まだ呼ばれないのか」と聞くと「いつ呼ぶかわからないわ」と馬鹿にした顔で言われてこちらも怒ってお店を出ていきました。せっかくのディナーが台無しです。 まずは受付の方を辞めていただきたいです。英語がうまく話せない私たちを完全に馬鹿にしていました。しかも早口で・・・（こちらはリスニングはできますので相手が何を言っているかはすべてわかりました） お店のパフォーマンスを見ていたがこちらも不十分。 ディズニーエプコットのアルバイトのシェフのほうがずっと上手でした。 このお店に二度と行くことはないと思いますが、ホノルルなどの「ベニハナ」にも二度と行きません。

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3. u

   ushi0615

   東京

   評価・口コミ (4)

   3.0

   評価・口コミ (4)

   2017年10月31日にご来店

   overall3food3service4ambience3

   美味しくて1年ぶり2度目の利用です。オーランドに来たら行きたい。 ただお肉より先にご飯(フライドライス)が出てくるのは調子が狂います。

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4. OT

   OpenTable Diner

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   3日前にご来店

   overall1food1service1ambience1

   Worst service I’ve ever experienced in my life

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL1日前に返信済み

   Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

   Report
5. OT

   OpenTable Diner

   ローリー・ダーラム・チャペル・ヒル

   評価・口コミ (2)

   VIP
   2.0

   評価・口コミ (2)

   4日前にご来店

   overall2food4service2ambience1

   Had a 6:45 reservation and we were sat at 7. That was fine. We never got food until 7:50 and our chef was 8:25 showing up. It was after 9:30 before we were out. It was just not a great experience.

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL2日前に返信済み

   Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

   Report
6. OT

   OpenTable Diner

   オーランド・セントラルフロリダ東

   評価・口コミ (1)

   VIP
   5.0

   評価・口コミ (1)

   4日前にご来店

   overall5food5service5ambience5

   Juan was our chef and he was great!

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL2日前に返信済み

   Dear Guest Your feedback is appreciated. We will be sure to share your kind words with the team.

   Report
7. NP

   NathaliaP

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   5日前にご来店

   overall3food4service1ambience2

   Awful service from the guy at the entrance super rude to the waitress, the place look like it’s from another era Good food chef courteous

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL2日前に返信済み

   Dear NathaliaP Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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8. p

   paulyticks

   ニューヨーク・トライステートエリア

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   6日前にご来店

   overall3food5service2ambience2

   Gave 25% tip plus tipped our chef and yet our server seemed not happy

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL2日前に返信済み

   Dear paulyticks We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

   Report
9. K

   Kelsey

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   6日前にご来店

   overall1food3service1ambience4

   I had to ask the waitress 5 times for a refill on water, she rolled her eyes at me when I ask for a box to go. She treated me and my friends like we were a chore that she didn’t want to do.

   Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL2日前に返信済み

   Dear Kelsey On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

   Report
10. DG

    DavidG

    オーランド・セントラルフロリダ東

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    6日前にご来店

    overall5food5service5ambience5

    Overall it was a wonderful experience. The food was good and actually a surprising value considering it is a 5 course meal. I had the steak and it was an exceptionally tender, flavorful, and well sized portion. My daughter had the teriyaki steak and commented it was very likely the most tender steak she's ever had. Marie was our chef and she did a great job. The noise level made it difficult to hear her, which is to be expected because the restaurant is on Disney property. Lots of kids and families, which is not a bad thing. We would definitely come back though. Lots of food and everyone maintained social distancing. Definitely a good time.

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL2日前に返信済み

    Dear DavidG We are happy you enjoyed the experience! Come back soon!

    Report
11. M

    Mymomlin

    ニューヨーク・トライステートエリア

    評価・口コミ (3)

    5.0

    評価・口コミ (3)

    6日前にご来店

    overall5food5service5ambience3

    The vents were very noisy, but everything else was good

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL2日前に返信済み

    Dear Mymomlin Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
12. OT

    OpenTable Diner

    オーランド・セントラルフロリダ東

    評価・口コミ (2)

    VIP
    5.0

    評価・口コミ (2)

    7日前にご来店

    overall5food5service5ambience5

    Service was really good and fast. Food was really good as always

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL3日前に返信済み

    Dear Guest We are happy to hear that you enjoyed the dining experience!

    Report
13. OT

    OpenTable Diner

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    7日前にご来店

    overall4food4service4ambience4

    Good food, good conversation with people we just met at the table

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL2日前に返信済み

    Dear Guest We are happy to hear that you enjoyed the dining experience!

    Report
14. MB

    MarkB

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年5月15日にご来店

    overall1food1service3ambience3

    Do not waste your time and money. Reservations mean nothing. Hostess stand employees were rude. Food quality isn’t good and prices are high.

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月17日

    Dear MarkB on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
15. OT

    OpenTable Diner

    アトランタ・ジョージア

    評価・口コミ (1)

    VIP
    1.0

    評価・口コミ (1)

    2022年5月15日にご来店

    overall1food5service1ambience1

    The food was amazing, but the service was horrible!!!!!! we saw our server 3 times only never bothered to ask if we were ok if we needed anything or if we needed boxes we had to ask the chef for the favor to call someone because we didn’t even have water at the table

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月17日

    Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
16. OT

    OpenTable Diner

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年5月15日にご来店

    overall2food3service2ambience1

    When we first walked in I thought I had gum stuck to my shoes but nope, the floors were absolutely disgusting! Food everywhere, nasty stuff covering the floors. Made me want to walk right out but it was 10pm and we were starving. We were sat at 10 and the cook didn’t come until 11pm. We were never told it would take an hour to receive our food. Totally unacceptable. The food was just ok. Needless to say we will absolutely never return. After a long day at Disney World this was a huge disappointment.

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月17日

    Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
17. PW

    PaulW

    イースト・サセックス

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年5月15日にご来店

    overall2food2service2ambience1

    Booked table for 8:30, didn’t get seated until gone 9pm then didn’t start eating until around 9:45pm. Couldn’t understand the chef due to mask, waitress was attentive and good.

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月17日

    Dear PaulW on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
18. LF

    LaurenF

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年5月15日にご来店

    overall3food4service2ambience4

    I usually don’t write reviews, but this was rough. We had an 8pm reservation, didn’t get seated till 9, and didn’t get our meal until 10, and the young children in the family next to us didn’t even eat because they had fallen asleep on their parents laps at that point. The food was pretty good, not stellar, but good. But waiting that long to be fed was awful and made this experience much less enjoyable.

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月17日

    Dear LaurenF On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report
19. SV

    SilvaV

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年5月14日にご来店

    overall3food3service3ambience2

    The service is slow, our chef got our orders wrong, and our shoes stuck to the floor. Food was OK

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月17日

    Dear SilvaV On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
20. OT

    OpenTable Diner

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年5月14日にご来店

    overall4food4service4ambience4

    Long wait even with reservation. When seated still had to wait an hour before being served.

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月16日

    Dear Guest Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
21. OT

    OpenTable Diner

    オーランド・セントラルフロリダ東

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年5月13日にご来店

    overall2food3service2ambience3

    My whole party ordered the same thing which was supposed to come with mushrooms, ice cream and hot tea among other items which we did get. We never got the tea or mushrooms, and had to ask about the ice cream when the server came back with the check. She told us most people don’t want it, but we did and it was really awkward. The service was also insanely slow. The parties around us were seated almost an hour after us, and left at the same time. We ordered the Benihana Trio which included steak, chicken and shrimp as well as the appetizer shrimp. The chicken and shrimp were over cooked, as well as the salmon the other group ordered. The food was flavorless, and even the yum yum sauce wasn’t enough to make it good. We waited an extremely long time to pay as well. Definitely not worth the price, and there are much better hibachi places in Orlando.

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月17日

    Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
22. OT

    OpenTable Diner

    オーランド・セントラルフロリダ東

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年5月10日にご来店

    overall5food5service5ambience5

    We often visit Benihana, But our visit today was the best we have ever had. The server Thomas and our Chef Nate truly made the evening. They worked extremely well together and kept the table entertained, and well served. Easily the best combination team we have ever experienced!!

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月17日

    Dear Guest Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

    Report
23. RP

    RonaldP

    ニューヨーク・トライステートエリア

    評価・口コミ (7)

    5.0

    評価・口コミ (7)

    2022年5月8日にご来店

    overall5food5service5ambience4

    Mother’s Day

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月17日

    Dear RonaldP Thank you for allowing us to be a part of the special occasion!

    Report
24. L

    Lena

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年5月8日にご来店

    overall3food5service3ambience3

    Had a reservation for 3:30 was seated by 3:40 and sat and waited until 4:00 to have drinks ordered. The party behind us were seated after us and received service right away. This made for an unpleasant experience. The food was really good we had an awesome chef by the name of Juan. He made up for the bad mood we all at the table started to go to.

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月16日

    Dear Lena On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
25. DF

    DanielF

    オーランド・セントラルフロリダ東

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年5月8日にご来店

    overall5food5service5ambience4

    Nate is the gentleman that cooked our food. He did an amazing job and made it an experience for my family. His jokes were so corny that they were hilarious. He’s amazing at was he does. The food was incredible as well.

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月17日

    Dear DanielF Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
26. OT

    OpenTable Diner

    オーランド・セントラルフロリダ東

    評価・口コミ (1)

    VIP
    3.0

    評価・口コミ (1)

    2022年5月8日にご来店

    overall3food4service1ambience2

    Good food, yet really bad and slow service from start to end. Had a reservation, but still waited 30 minutes to be seated. Smiling is not an option. Minimal design or character inside. Took up 2:15 hrs for the complete experience. With a reservation it should take no more than 1.5 hours.

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月12日

    Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
27. OT

    OpenTable Diner

    オーランド・セントラルフロリダ東

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年5月8日にご来店

    overall1food1service1ambience1

    Overall horrible experience!!!

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月12日

    Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
28. OT

    OpenTable Diner

    ユタ州

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年5月8日にご来店

    overall1food2service2ambience3

    Food was not great and the chef hardly even gave a show

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月17日

    Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
29. JB

    JanetteB

    オーランド・セントラルフロリダ東

    評価・口コミ (3)

    1.0

    評価・口コミ (3)

    2022年5月7日にご来店

    overall1food2service2ambience2

    The waiter attended us at first and was great but then disappeared. Glasses we’re empty and dirty plates were still on the table.

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月12日

    Dear JanetteB On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
30. OT

    OpenTable Diner

    オーランド・セントラルフロリダ東

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年5月7日にご来店

    overall3food4service3ambience3

    Our waiter David wasn’t attentive Forgot our salads didn’t refill.

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月12日

    Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
31. n

    nicoler

    シカゴ・イリノイ州

    評価・口コミ (2)

    VIP
    1.0

    評価・口コミ (2)

    2022年5月6日にご来店

    overall1food1service1ambience1

    Horrible experience. We came to this location with 5 kids for my daughter’s birthday. The table across from us was horrible. They were all drunk, shouting and yelling. They even brought there own speaker to play music on that was extremely loud. When the server came over to take our order he could not hear us due to this table. Even sitting next to me, I could not hear what my husband was saying due to this loud crowd. My his husband when to complain and asked to have our table moved. They moved us 2 tables down- where you could still hear everything. I then complained and they moved us to a totally different section. Very disappointed in this location, their staff and management that this was tolerated.

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月9日

    Dear nicoler on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
32. OT

    OpenTable Diner

    シカゴ・イリノイ州

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年5月4日にご来店

    overall2food3service3ambience2

    Restaurant is very dirty.

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月9日

    Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
33. SM

    StasiaM

    ラスベガス

    評価・口コミ (2)

    VIP
    1.0

    評価・口コミ (2)

    2022年5月2日にご来店

    overall1food1service3ambience2

    Everything was over salted …..too much soy sauce and garlic butter. Ruined the entire meal

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月4日

    Dear StasiaM We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
34. OT

    OpenTable Diner

    ダラス・フォートワース

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年5月1日にご来店

    overall1food3service1ambience1

    Very poor reservations at 900 and 9:30. We didn’t sit until 10. We didn’t leave till midnight. Terrible service. Dirty floors shoes stick to floor Dirty grill, Terrible experience. Just terrible

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月3日

    Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
35. EA

    EricaA

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年5月1日にご来店

    overall1food1service1ambience2

    Our server was horrible ! The group next to us sat down 30 to 40 mins after us and got their food at the same time . Our chef was unenthusiastic and boring . I asked for a appetizer I never received and then I asked for green tea at the end and never received that as well . I was waiting so long that I didn’t even bother to ask for them . Was very terrible all except for the kind person who sat us down .

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月3日

    Dear EricaA Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
36. B

    Bridgets

    マイアミ

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年4月30日にご来店

    overall1food1service1ambience1

    We arrived to no salads and not enough of the other selections available. After we left 1 person in our party became extremely ill . We love Benihana but this particular location was horrible

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月3日

    Dear Bridgets On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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37. OT

    OpenTable Diner

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年4月30日にご来店

    overall1food4service1ambience3

    We sat for over an hour waiting for a chef to come to our table. Our waitress came over maybe 3 times the entire visit. The manager attempted to serve us then informed us that our requests slipped his mind. I’ve never had this type of service at Benihana. A $200 check that was not worth the experience.

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月2日

    Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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38. NV

    NickV

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年4月29日にご来店

    overall3food5service1ambience4

    Food was amazing as always. Chef was fantastic. Our server…not so much. Bringing drinks, soup, salad and sushi as the chef is trying to cook is not how it works. They come before the chef starts the show not during it.

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月2日

    Dear NickV On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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39. W

    Wiliam

    オーランド・セントラルフロリダ東

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年4月29日にご来店

    overall2food3service1ambience3

    Terrible service. Waited 40 mins for our first drinks. Kids drinks came in normal glasses, really really bad. Got our soups at the 1 hour mark. Salads immediately after. Both came out while the chef was already cooking at the table. 2 other tables seated after us had multiple rounds of drinks, soups, salads before us. Our chef was irritated by the lack of service as well. I asked for NY Strip, server put in sirloin. Usually we come here because the service is vastly superior to other restaurants in the area. Not tonight.

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月2日

    Dear Wiliam Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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40. E

    Emily

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年4月29日にご来店

    overall5food5service5ambience4

    Great food, great service. Thanks for the nice „cook show“

    Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL返信日 2022年5月5日

    Dear Emily Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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