Benihana - Plymouth Meeting

3.6
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評価・口コミ(1118)
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~30 USドル
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日本料理

人気のタグ:

グループ・宴会に向いている
誕生日のお祝いにピッタリ
特別なお食事に向いている
他にはない素晴らしいダイニング体験を楽しめるBenihanaでは、専属シェフが相席のグループ用テーブルで、伝統的な鉄板焼きの技を披露しています。スライスしたり、さいの目に切ったりと、目の前で繰り広げられる調理の様子を眺めながら、おいしいステーキ、柔らかいチキン、ジューシーなシーフードを目と舌で楽しめます。腕の良い寿司職人が握る寿司、特製カクテルも用意しています。Benihanaはプリマスミーティングモールに近い便利な立地にあり、AMCシアターの真向かいに位置します。映画の前のディナーや、ショッピングの後に最適です。Benihanaでは平日の11:00~15:00まで、通常の半分の時間で楽しめるエクスプレスランチを提供しています。
ダイナー1118人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
3.6最近の評価をもとに集計
4.0
お料理
3.4
サービス
3.5
雰囲気
3.4
コストパフォーマンス
騒音レベル · 普通
53%の人 がオススメすると言っています
並べ替え
絞込み
OT
OpenTable ダイナー
評価・口コミ(1)
1日前にご来店
総合4お料理5サービス3雰囲気4

We waited an hr at the table for them to start the meal but food was good

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OT
OpenTable ダイナー
評価・口コミ(1)
5日前にご来店
総合5お料理5サービス5雰囲気5

Server was great!

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JC
JenniferC
評価・口コミ(1)
6日前にご来店
総合3お料理5サービス4雰囲気3

Night started off Rocky. No host when we got there, the manager was frazzled and seemed not to know how to be accommodating. Our waitress Chante was AMAZING...she explained that they were short staffed and that our area was hotter than normal because the air broke and despite being there since 1030am, she was very pleasant and made sure that we were taken care of. this was amazing because she was the only person waiting tables! If it weren't for Chante our night would have been ruined!

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SR
StacyR
評価・口コミ(1)
6日前にご来店
総合2お料理3サービス1雰囲気3

We were celebrating a special birthday. With reservation we still waited over an hour to be seated. We waited over 30 minutes for a glass of water after being seated. They had ONE waitress in the whole restaurant. I felt so sorry for the waitress!

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J
Jessica
評価・口コミ(1)
2020年7月25日にご来店
総合5お料理5サービス4雰囲気5

Had a very nice time and experience didn’t cost as much as I thought it would.

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年7月25日にご来店
総合3お料理4サービス4雰囲気2

Our table was dirty, food crumbs and greasy. We were the first people at the table since opening. With Covid19, the table should have been immaculate

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SD
vipShaquwanaD
評価・口コミ(6)
2020年7月24日にご来店
総合5お料理5サービス5雰囲気4

Graduation

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年7月23日にご来店
総合3お料理3サービス5雰囲気2

only went here cuz we wanted dine in. the place was dirty, it had nothing to fo with covid because this was my second time to this location, the 1st being last year. the only saving grace for this location was the server but, he was from cherry hill helping this location out. the cherry hill location is much better

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J
Japanesefood
評価・口コミ(1)
2020年7月16日にご来店
総合1お料理1サービス1雰囲気1

Had a reservation at 9:15. Got called up closer to 9:40 (and for some reason after someone else who had a 9:45 reservation) but that was the smallest problem.
The next one was the shocker, the seated (or told us to sit) next to another group at the same table. Our group felt very very very uncomfortable with that. There were 3 empty tables surrounding That very table. We then asked to be seated at an empty table even if the chief decided to cook the other table and simply serve the food to the next table we were at. The lazy arrogant manager would not budge. It was clear that it was EASIER to use less tables to minimize cleaning at the end of the day.
In the time of corona virus these actions are outrageous, unacceptable and actually illegal. The state requires 25% capacity now (instead of 50%), not sharing the same table with people your not with to minimize washing and cleaning a table . To not accommodate a very reasonable request and violate the law and endanger health of customers is outrageous.
1 Star for such outrageous conduct.

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DW
DiamondW
評価・口コミ(1)
2020年7月16日にご来店
総合3お料理5サービス2雰囲気5

Im a server and I go above and beyond to be present with the customers. My server didnt have any personality and we all waited at least 10 minutes before getting our drink orders taken.

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P
Pooh
評価・口コミ(1)
2020年7月16日にご来店
総合5お料理5サービス5雰囲気5

Good customer service, great chef overall good/food experience

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年7月15日にご来店
総合1お料理1サービス1雰囲気1

We had made reservations got seated and was forgotten about. By the time we got water an hour had passed and we was the second couple in there.

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年7月14日にご来店
総合1お料理1サービス1雰囲気1

We were celebrating a birthday and it’s my kids’ favorite place for the experience. We had a 6:00 reservation (got there at 5 after) and told by a hostess with absolutely no personality (no hello, basically no greeting and acted as if we had annoyed her by entering) that we would be seated at 6:15. That was fine. She took us to a grill and sat the four of us. We sat, and sat, and sat, and there were NO employees at all to be seen! Was the restaurant even open?? No cooks, no waitstaff. It was like a morgue. All the grilles had 2-4 people just siting there with no food or anything. It was the oddest and most uncomfortable experience I’ve ever had. We finally decided to leave after about 20 minutes of never being approached to put a drink order in. As we left we finally saw a waitress who seemed extremely upset about the state of the restaurant. I understand Covid has affected how we dine out but this was unacceptable. We won’t be returning in the future.

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NT
NatashiaT
評価・口コミ(1)
2020年7月10日にご来店
総合5お料理5サービス5雰囲気5

We had a special Guest Reggie from the cherry hill location cook for us. Out of the 4 of us myself and fiancé were first timers . Reggie was excellent and professional. Food was seasoned to perfection . Food was fantastic and will be dining again

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年7月9日にご来店
総合5お料理4サービス4雰囲気4

Vbbnnnmmmnmmmmmmmmmm

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h
hb822
評価・口コミ(1)
2020年7月9日にご来店
総合3お料理3サービス1雰囲気3

Reservation was at 6:30pm. We arrived at 6:20pm and sat down at 7:20pm. Food and drink order taken when we sat down, did not get WATER until 7:45pm. Husband never got his iced tea, forgot my daughters rice, couple sitting with us left mid way because they said everything was taking too long. I understand service with covid and how things are different/expected to be slow, but maybe they should account for longer table times. Ended up leaving the restaurant around 9pm.

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年7月8日にご来店
総合1お料理1サービス1雰囲気1

Short staff equals terrible service

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MR
MikelleR
評価・口コミ(1)
2020年7月7日にご来店
総合1お料理2サービス1雰囲気3

Our reservation was for 6:30 p.m. and we didn't eat until after 9:00 p.m. 😑When our chef finally came to the table he wound up over cooking our food because he left the table to confirm who was getting what instead of just listening to us. So everyone's food had to get thrown out! He was supposed to come right back to reprepare our meals.

30 minutes or so went by and he hadn't returned. So I asked to speak to the manager about the whole ordeal and requested that a different chef cook for us. Because at this point, everyone else in the restaurant LITERALLY had I eaten their meals and were packing up their to go boxes to LEAVE!😑

So another 20 minutes or so go by and the new chef FINALLY arrives. It took him FOREVER to prepare our food. Because instead of just putting everything down on the grill. He wanted to cook A LITTLE BIT at a time! As if we hadn't been waiting LONG ENOUGH as it is to eat!(and he was aware of this)😡

So naturally, by the time we have everything on our plate MOST OF IT IS COLD!😑😡😡😡

The night literally couldn't get any worse!

But to top it all off. We DIDN'T get a show like you'd expect from your chef going to this type of restaurant. Seeing as how it's technically a requirement and one of the MAIN REASONS why people like to go to these sort of restaurants!( And he was aware that the first chef didn't provide us with a show either)😒😒😒

This was my birthday dinner(Which was noted on my reservation but never brought up) and considering there's very few restaurants(or anything in general that's fun)open during COVID-19 for dine in services. I was EXTREMELY DISAPPOINTED!😔😔😔

The manager took a little bit of money off of our bill. But I honestly feel that everyone's bill SHOULD HAVE BEEN ON THE HOUSE!

Too much money is spent on going out to these sort of places, to have had this type of experience. This is my 1st and we my LAST time coming here!

HAPPY BIRTHDAY TO ME🙄🙄🙄🙄

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年7月5日にご来店
総合4お料理4サービス3雰囲気4

Came here to celebrate my daughter’s birthday.
The food was good. But we felt rushed.

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AM
AmberM
評価・口コミ(1)
2020年7月4日にご来店
総合5お料理5サービス5雰囲気5

Great time, great service, great food. I would recommend Benihana to anyone.

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C
Cookiebaker
評価・口コミ(5)
2020年6月27日にご来店
総合5お料理5サービス5雰囲気5

Went just after the COVID restrictions were lifted. Everything was greta. The precautions they took made me feel valued and safe.
Food was great and lots of it. Enjoyed our Habachi Chef Daniel was great and the manager came by several times to make sure we felt safe and everything was good. Really appreciated feeling so valued.

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年6月27日にご来店
総合5お料理5サービス5雰囲気5

We went to celebrate my niece’s birthday. We had a great time. Our chef Reggie was fantastic. He kept us all entertained and our food was perfectly cooked. The social distancing in seating and the fact that everyone wore masks made us feel safe.

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OT
vipOpenTable ダイナー
評価・口コミ(1)
2020年6月27日にご来店
総合5お料理4サービス5雰囲気4

Ask for Donald. He’s the man.

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J
Jessica
評価・口コミ(7)
2020年6月26日にご来店
総合5お料理5サービス5雰囲気5

First time out to a restaurant since entering Green phase of Covid and we were not disappointed! It was actually the best meal we’ve ever had from Benihana and we’ve dined there several times in the past. Everything was very clean and it was obvious that there were many new precautions in place to provide a safe environment while also still keeping it enjoyable. Can’t wait for another date night!

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JS
vipJohnS
評価・口コミ(13)
2020年3月9日にご来店
総合1お料理1サービス1雰囲気1

The chairs we sat on (3) were all broken. The restaurant seemed dirty. The men’s room on a Monday evening was totally trashed. After 20 minutes of absolutely zero service, we left.

Benihana - Plymouth Meeting
返信日 2020年3月18日

John, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable ダイナー
評価・口コミ(2)
2020年3月8日にご来店
総合3お料理4サービス3雰囲気2

Service was really slow. It was very warm at our table. Everything seemed out of sync. The food was very good

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OT
OpenTable ダイナー
評価・口コミ(2)
2020年3月8日にご来店
総合5お料理5サービス5雰囲気5

It was my son’s 14th birthday! We had a great time!

Benihana - Plymouth Meeting
返信日 2020年3月18日

Thank you for allowing us to be a part of the special occasion!

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OT
OpenTable ダイナー
評価・口コミ(1)
2020年3月8日にご来店
総合3お料理5サービス1雰囲気3

Very hot inside, we’ve been there before and never this hot. Had to go outside and cook off. Service was horrible, food was good but chef seemed new also. Took a long time to be served. Had to ask twice at the host stand to find out waitress to remove dirty dishes. Chef had no room for the food because appetizer plates and empty drink cups were everywhere.

Benihana - Plymouth Meeting
返信日 2020年3月11日

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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T
Taiblaze
評価・口コミ(1)
2020年3月7日にご来店
総合1お料理1サービス1雰囲気2

Wait over 1 hour just to get our drinks. The food was not tasty. The chef didn't come until an hour and a half after we sat down. The manager was ok gave us a discount but not a big one

Benihana - Plymouth Meeting
返信日 2020年3月11日

Tai, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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s
vipshayn
評価・口コミ(16)
2020年3月1日にご来店
総合3お料理3サービス2雰囲気2

Our reservation was at 5:30pm. The chef didn't start cooking until 6:45, and by the time we got our check, it was 8:00pm. We had two small children with us, so we were definitely not planning to spend 2.5 hours at the restaurant. The delays were pretty outrageous and seemed totally unnecessary.

Benihana - Plymouth Meeting
返信日 2020年3月5日

Shayn, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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MC
MarthaC
評価・口コミ(2)
2020年2月29日にご来店
総合3お料理4サービス2雰囲気2

Food was good - service was a bit spotty and disorganized though. Was never really asked about drink refills / water refills throughout entire dinner unless we flagged someone down.

Benihana - Plymouth Meeting
返信日 2020年3月5日

Martha, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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H
Hibachi
評価・口コミ(1)
2020年2月29日にご来店
総合1お料理2サービス1雰囲気1

Very slow service. Did not get everything that was listed on the menu. Didn’t get rice until after the other courses were finished. Waitress did not come around for refills. Never got hot tea that was ordered with initial drink order.

Benihana - Plymouth Meeting
返信日 2020年3月2日

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
OpenTable ダイナー
評価・口コミ(2)
2020年2月29日にご来店
総合5お料理5サービス5雰囲気5

Great food. Sushi rolls were amazing

Benihana - Plymouth Meeting
返信日 2020年3月11日

Thank you for leaving us positive feedback, come back soon!

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OT
OpenTable ダイナー
サンフランシスコ・ベイ周辺
評価・口コミ(6)
2020年2月28日にご来店
総合5お料理5サービス5雰囲気5

The staff went all out and gave a phenomenal experience. I did the Chef Experience and cooked dinner for my friends and family for my birthday. The servers, my Chef trainer, the bartenders, and all of the staff went above and beyond.

Benihana - Plymouth Meeting
返信日 2020年3月11日

We wish you a Happy Belated from the Benihana team! Come back soon!

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LR
LeslieR
評価・口コミ(1)
2020年2月28日にご来店
総合1お料理1サービス1雰囲気1

We walked in and walked right back out. The restaurant looked dirty there was trash on the floor. The staff was not organized nor seemed liked they were well staffed. We left before eating but glad we did because the ambiance and reception was enough to tell us it would not be a good experience.

Benihana - Plymouth Meeting
返信日 2020年3月2日

Leslie, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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C
Christopher
評価・口コミ(1)
2020年2月23日にご来店
総合5お料理5サービス5雰囲気5

Great service!!!!! Highly recommend! Great food and great atmosphere!

Benihana - Plymouth Meeting
返信日 2020年3月11日

Thank you Christopher, for sharing your feedback with us. We are happy to hear that you had a great experience.

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F
laneF
マイアミ、フロリダ州南東部
評価・口コミ(1)
2020年2月22日にご来店
総合2お料理3サービス2雰囲気1

Reservations ran about 45 minutes late and it was absolute chaos in the dining room

Benihana - Plymouth Meeting
返信日 2020年2月25日

lane, With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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LD
LisaD
評価・口コミ(5)
2020年2月22日にご来店
総合3お料理3サービス2雰囲気3

Made a reservation and still waited an hour to get a table. The waitress was no where to be found when we needed her the chef couldn’t even find her when he needed rice bowls. Over all I probably won’t go back super expensive for ok food.

Benihana - Plymouth Meeting
返信日 2020年2月28日

Lisa, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

通報する
KM
KayM
評価・口コミ(1)
2020年2月22日にご来店
総合5お料理5サービス5雰囲気5

Food was delicious. The chef and our waiter were outstanding as well. Was pleasantly surprised after reading several other reviews for this particular restaurant that even though people had a "reservation" they had to wait an additional hour. I had a reservation and was 15 minutes late and got seated within 5 minutes. Would definitely return.

Benihana - Plymouth Meeting
返信日 2020年3月5日

Awesome Kay! Your feedback is appreciated. We will be sure to share your kind words with the team.

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F
vipFoodie
評価・口コミ(6)
2020年2月22日にご来店
総合1お料理3サービス1雰囲気1

Way understaffed for a busy Saturday night. 5:30pm reservation. Waited 15 minutes after our reservation to be seated. Crammed into a table with 2 more people than normally seated at the table. Waited over an hour for meal. My kids weren't the only ones at the table who were tired of the wait.

Benihana - Plymouth Meeting
返信日 2020年2月25日

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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よくある質問

Benihana - Plymouth Meetingは Postmates および Uber Eats と提携してデリバリーを行っています。Benihana - Plymouth Meetingはテイクアウトにも対応しています。テイクアウトはお電話((610) 832-5924)でご注文ください。

OpenTable ダイナー1118名によるBenihana - Plymouth Meetingの評価は3.6☆です。

はい。日時と人数を指定して空席を検索し、ご予約を入れてください。