Benihana - Schaumburg

4.3
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評価・口コミ(1409)
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~30 USドル
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日本料理

人気のタグ:

誕生日のお祝いにピッタリ
グループ・宴会に向いている
特別なお食事に向いている
素晴らしい食事が楽しめるBenihanaでは、相席のテーブルで専属シェフが年季の入った鉄板焼きの技を披露しています。スライスしたり、さいの目に切ったりと目の前で行われる調理の様子を見ながら、おいしいステーキ、柔らかい鶏肉、ジューシーなシーフードを目と舌で楽しめます。腕のいい寿司職人による寿司、特製カクテルも用意しています。広々としたプライベートダイニングルームは最大35名が収容可能で、プライベートパーティー、企業の会議、盛大な誕生パーティーに最適です。月曜~木曜はランチとディナーの間の14:30~17:00は休業となりますので予めご了承ください。17:00よりディナーとハッピーアワーを提供しています。

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ダイナー1409人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
4.3最近の評価をもとに集計
4.4
お料理
4.2
サービス
4.1
雰囲気
3.9
コストパフォーマンス
騒音レベル · 普通
79%の人 がオススメすると言っています
ダイナーが選ぶベストレストラン
並べ替え
絞込み
A
評価・口コミ(1)
2020年3月13日にご来店
総合5お料理5サービス5雰囲気5

The service was incredible and our waitress was very attentive to our needs.

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OT
評価・口コミ(1)
2020年3月8日にご来店
総合5お料理5サービス5雰囲気5

We go to Benihana for the entertainment as well as the food. The chefs are amazing! Although we've had dinner at Benihanas several times, we're always amazed with the chefs' talent for entertaining while they work.

Benihana - Schaumburg
返信日 2020年3月18日

Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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OT
評価・口コミ(1)
2020年3月8日にご来店
総合5お料理5サービス5雰囲気5

It was very fun experience for my 2 year old. The food and service was great!

Benihana - Schaumburg
返信日 2020年3月18日

Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family.

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GP
セントルイス
評価・口コミ(1)
2020年3月7日にご来店
総合5お料理5サービス5雰囲気4

Food was excellent and our chef was not only talented but very engaging! Would definitely recommend as a place to eat!

Benihana - Schaumburg
返信日 2020年3月18日

Thank you so much Ginny for your feedback, we hope to see you back again soon!

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OT
シカゴ・イリノイ州
評価・口コミ(1)
2020年3月7日にご来店
総合3お料理5サービス3雰囲気3

Waiter was a bit rude due to the small children at our table.

Benihana - Schaumburg
返信日 2020年3月11日

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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OT
評価・口コミ(1)
2020年3月7日にご来店
総合5お料理5サービス2雰囲気5

Food was great took a while to get the check at thg he end but they were very busy.

Benihana - Schaumburg
返信日 2020年3月18日

On behalf of the Benihana team, we are happy to have provided you with a 5-star experience!

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SB
シカゴ・イリノイ州
評価・口コミ(35)
2020年3月1日にご来店
総合5お料理5サービス5雰囲気5

Absolutely delicious (as always)!

Benihana - Schaumburg
返信日 2020年3月12日

Fantastic Sandi! On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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MG
評価・口コミ(1)
2020年2月29日にご来店
総合1お料理1サービス1雰囲気1

Terrible. Worst hibachi I have ever had. Chef broke no less than fifteen bowls, cross contaminated food in front of us, and improperly cooked everyone's steak, chicken, shrimp, scallops, and the like. Total disappointment. Manager failed to make it right. I'll never return again.

Benihana - Schaumburg
返信日 2020年3月6日

Mel, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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D
シカゴ・イリノイ州
評価・口コミ(52)
2020年2月29日にご来店
総合3お料理3サービス3雰囲気2

Not as good as it used to be everything was very rushed food not as good, very disappointed!!

Benihana - Schaumburg
返信日 2020年3月3日

Dusty, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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CE
評価・口コミ(1)
2020年2月29日にご来店
総合5お料理5サービス5雰囲気5

We had a wonderful time - the food was awesome and the service spectacular. I love coming here for dinner and lunch - it was very special to celebrate the two birthdays!!

Benihana - Schaumburg
返信日 2020年3月12日

Wonderful Candace! We are happy to hear that you enjoyed the dining experience!

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m
評価・口コミ(1)
2020年2月29日にご来店
総合5お料理5サービス5雰囲気5

I will totally recommend the Schaumburg location we had a blast the chef was really nice he put a great show for is he was funny had a great personality

Benihana - Schaumburg
返信日 2020年3月12日

Excellent Maria! Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you!

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RI
評価・口コミ(1)
2020年2月24日にご来店
総合4お料理3サービス4雰囲気3

The food preparation wasn't good. Vegetable mixed with rice was below expectation.

Benihana - Schaumburg
返信日 2020年3月12日

Thank you Rich, for your feedback! Come back soon!

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JM
シカゴ・イリノイ州
評価・口コミ(5)
2020年2月24日にご来店
総合3お料理5サービス5雰囲気5

It was not the restaurant, it was the other people we were seated with. If this was our first visit, it would be our last. We will never go unless we fill the table. Other than the company, it was great as usual.

Benihana - Schaumburg
返信日 2020年3月3日

Joan, On behalf of the Benihana team, we want to thank you for sharing your review regarding today’s visit. We apologize for your experience and we hope to have the pleasure of serving you again.

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MM
ウィスコンシン州
評価・口コミ(12)
2020年2月22日にご来店
総合4お料理3サービス5雰囲気3

We went there for my birthday but did not know they did special things for birthdays - it was really fun and a nice surprise to get a picture of all of us that we did not expect.

Benihana - Schaumburg
返信日 2020年3月6日

We wish you a Happy Belated from the Benihana team! Come back soon!

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OT
ボストン・ニューイングランド
評価・口コミ(1)
2020年2月22日にご来店
総合2お料理3サービス3雰囲気3

Very disappointed. Always a favorite but this time seemed very short staffed. Some staff tried very hard but seemed new. Not the same show quality and suddenly fried rice was extra. Food was okay but not for the prices charged. I think they need to get back to their roots for sure

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OT
シカゴ・イリノイ州
評価・口コミ(1)
2020年2月22日にご来店
総合2お料理4サービス1雰囲気4

Restaurant couldn’t handle a simple birthday request, barely listen to your order. Poor service.

Benihana - Schaumburg
返信日 2020年2月25日

On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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JJ
シカゴ・イリノイ州
評価・口コミ(1)
2020年2月22日にご来店
総合4お料理4サービス4雰囲気4

The food was good and service was great but to busy. Cleaning could be better all overall.

Benihana - Schaumburg
返信日 2020年3月6日

Thank you Joe, for sharing your feedback with us. We are happy to hear that you had a great experience.

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MW
評価・口コミ(1)
2020年2月22日にご来店
総合5お料理5サービス5雰囲気5

Excellent!!! Very good food, nice atmosphere! I recomend this place!

Benihana - Schaumburg
返信日 2020年3月6日

Awesome Marta! Thank you for leaving us positive feedback, come back soon!

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OT
シカゴ・イリノイ州
評価・口コミ(2)
2020年2月17日にご来店
総合1お料理1サービス4雰囲気3

We had Sushi as an appetizer and it was not probably prepared which caused us to leave early. Service was good but quality of food was poor.

Benihana - Schaumburg
返信日 2020年2月25日

On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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BM
シカゴ・イリノイ州
評価・口コミ(1)
2020年2月16日にご来店
総合3お料理5サービス5雰囲気5

Was disappointed in the wait time. We had a reservation but still had to wait 20 minutes, however, the food was really good.

Benihana - Schaumburg
返信日 2020年2月25日

Bry, we're sorry to hear this occurred. Thank you for bringing this it to our attention. Your feedback will be shared with our team for improvements.

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MM
シカゴ・イリノイ州
評価・口コミ(9)
2020年2月16日にご来店
総合3お料理4サービス1雰囲気2

Reservation at 7:15, checked in at 7:10 with the whole group there, wasn’t seated at a table until 7:40. Would have been nice if they told us that they were running behind when we got there. But nope, no warning and when I asked when we would be seated after maybe 20 min of waiting the hostess was pretty short and not apologetic about it. Finally sit down and then the chef was obviously rushing through it all. Food was still good but not much else was

Benihana - Schaumburg
返信日 2020年2月25日

Megan, With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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JM
シカゴ・イリノイ州
評価・口コミ(46)
2020年2月15日にご来店
総合5お料理5サービス5雰囲気4

This is our favorite area restaurant, bar none! We come here several times a month.

Benihana - Schaumburg
返信日 2020年3月3日

Wonderful Jean! On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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OT
シカゴ・イリノイ州
評価・口コミ(1)
2020年2月15日にご来店
総合5お料理5サービス5雰囲気5

The chef that cooked our meats was amazing and provided great service. The server was great. Great experience definitely going again.

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OT
シカゴ・イリノイ州
評価・口コミ(1)
2020年2月15日にご来店
総合3お料理2サービス3雰囲気2

The atmosphere was dated and dank and the chicken was rubbery. It didn't feel special, it felt rushed and impersonal. The Hibachi chefs are well trained and my husband said his meal tasted good, but I was overall disappointed.

Benihana - Schaumburg
返信日 2020年2月19日

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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j
シカゴ・イリノイ州
評価・口コミ(1)
2020年2月15日にご来店
総合4お料理5サービス5雰囲気4

We went to Benihana for date night, it was a delicious meal as always, and a fun show to watch!

Benihana - Schaumburg
返信日 2020年3月3日

Fantastic Jaime! We are happy to hear that you enjoyed the dining experience!

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OT
シカゴ・イリノイ州
評価・口コミ(1)
2020年2月15日にご来店
総合1お料理4サービス1雰囲気2

Terrible experience. Chef threw a hot shrimp tail at my 3 year old and it hit him in the neck and burned him. No sorry, nothing offered, poor kid was in tears and nobody came by to check on him. We’ve been many times before and understand there are tricks and usually they toss a shrimp to an adult to catch and it is fun. But you don’t fire a hot tail at an unsuspecting 3 year old! Will never go back and managment handled poorly.

Benihana - Schaumburg
返信日 2020年2月19日

On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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OT
シカゴ・イリノイ州
評価・口コミ(1)
2020年2月15日にご来店
総合1お料理1サービス1雰囲気4

Definitely a regular here and the chef didn’t season the food, portions were way off rice bowl was half way full just a bad experience over all guess it depends which chef you get lucky with

Benihana - Schaumburg
返信日 2020年2月19日

Thank you for leaving us an in depth review of your experience on today’s visit. Your comments and suggestions will be shared with our team to improve the guest experience.

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OT
評価・口コミ(1)
2020年2月14日にご来店
総合5お料理5サービス5雰囲気5

Valentine’s Day

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M
シカゴ・イリノイ州
評価・口コミ(9)
2020年2月11日にご来店
総合5お料理5サービス5雰囲気5

It was my daughters birthday, we told the hostess but she forgot to tell the server. Not the end of the world though, the food and service were good as usual but if it’s a special occasion just make sure the msg gets passed on.

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OT
評価・口コミ(1)
2020年2月10日にご来店
総合3お料理3サービス3雰囲気3

My family and I have never been to Benihana and it was good, could’ve been better.
The server was so so, she didn’t explain the menu to us when we were ordering and I thought it was a bit rude. We also weren’t told we were getting charged for certain things so when we received the bill we were surprised.
I do want to say the cook was very friendly and cooked everything the way we all asked for it, in my opinion he went above and beyond to make the kids have an awesome experience.
So to sum it up it can be expensive especially if you don’t know your being charged extra for certain items and when customers come for the 1st time and are ordering and don’t understand how hibachi works it would be nice if the server could explain it instead of being rude about it.
Otherwise the cooks are awesome and food is good.

Benihana - Schaumburg
返信日 2020年2月19日

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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DS
シカゴ・イリノイ州
評価・口コミ(34)
2020年2月9日にご来店
総合2お料理4サービス2雰囲気4

We love Benihaha and go to their restaurants a few times a year. This time we were less than impressed. Our waitress was very impatient. For a Sunday dinner for a birthday we were not looking to be shoved out as quickly as we walked in. Our friend wanted one of the drinks with the collectors mug, our waitress started barking the options at her, while she's trying to show her a photo she just took in the lobby of the one she wanted.
As we're ordering our drinks shes brushing onto the next person before we can finish our order.
When she put the drinks down she placed my water to the right, I moved it left, as I'm sitting on the left end, and I'm left handed, I moved it because I use my left hand to lift and drink my water. She Moves the glass back to the right. I was getting pretty annoyed.
Dinner was fine, our chef was great, fun and personable. He finishes the meal and she comes over and takes dessert orders. Like come one, let us eat our food! Our dessert came out right after that. I was like forget this. Give me the box to go, I'll go home and eat. Not coming back to this location for a while. Even though Oakbrook and Wheeling are further away, much better service. I'm not paying to be rushed thru a meal because you're too busy and over book your restaurant.

Benihana - Schaumburg
返信日 2020年2月19日

Diana, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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JH
評価・口コミ(1)
2020年2月9日にご来店
総合2お料理2サービス3雰囲気4

I haven't been here in years and lots of better hibachi style places around.

Benihana - Schaumburg
返信日 2020年2月18日

Jim, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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CM
シカゴ・イリノイ州
評価・口コミ(1)
2020年2月8日にご来店
総合5お料理5サービス5雰囲気5

Chef is always entertaining. Food tasted great. Drinks were good and appropriately priced. Great place to celebrate a special occasion and kid-friendly as well.

Benihana - Schaumburg
返信日 2020年2月21日

Fantastic Colleen! We appreciate you dining with Benihana, thank you for the kind words!

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OT
評価・口コミ(1)
2020年2月7日にご来店
総合5お料理5サービス5雰囲気3

The food was excellent. I didn’t like sitting with others that I didn’t know and the tables were so close together.
Also thought it was too bright.

Benihana - Schaumburg
返信日 2020年2月21日

Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family.

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b
シカゴ・イリノイ州
評価・口コミ(3)
2020年2月7日にご来店
総合5お料理5サービス5雰囲気5

My husband and our two kids were celebrating my birthday. The food was great as always. The service was fantastic. We enjoyed ourselves.

Benihana - Schaumburg
返信日 2020年2月21日

Thank you for allowing us to be a part of the special occasion! We are happy you enjoyed the Benihana experience! Come back soon!

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TW
評価・口コミ(1)
2020年2月2日にご来店
総合5お料理5サービス5雰囲気5

Great place.We have been there before.
Great food.Enjoy the good service.

Benihana - Schaumburg
返信日 2020年2月13日

Awesome Teresa! On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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OT
シカゴ・イリノイ州
評価・口コミ(2)
2020年2月1日にご来店
総合1お料理3サービス1雰囲気1

The waiter took very long time to Take my order he never came back to the table to ask if we need it anything else also the cook didn’t do nothing especial while cooking really bad service

Benihana - Schaumburg
返信日 2020年2月12日

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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V
シカゴ・イリノイ州
評価・口コミ(15)
2020年2月1日にご来店
総合5お料理5サービス5雰囲気5

Went for birthday and had a blast! Had the Benihana Special and enjoyed watching it get cooked in front of us. My granddaughter was there for the first time and had fun correcting our cook when he would say he was adding ice cream on the corn or veggies, she would say no, that’s butter. Great place for kids and adults with great food!

Benihana - Schaumburg
返信日 2020年2月13日

Fantastic Vinman! Thank you for allowing us to be a part of the special occasion! We hope you come back soon!

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JM
シカゴ・イリノイ州
評価・口コミ(46)
2020年1月31日にご来店
総合5お料理5サービス4雰囲気5

The chef was wonderful but the server was not to great. She kept disappearing which is unusual for Benihana!

Great food always!!

Benihana - Schaumburg
返信日 2020年2月13日

Thank you Jean! On behalf of the Benihana team, we are happy to have provided you with a 5-star experience!

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AC
評価・口コミ(1)
2020年1月29日にご来店
総合5お料理5サービス5雰囲気5

Had a nice evening for my mother’s birthday celebration. Definitely will be returning!

Benihana - Schaumburg
返信日 2020年2月13日

Awesome Abi! Thank you for allowing us to be a part of the special occasion! We look forward to serving you again!

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