Benihana - Schaumburg

Food remains the same, pretty good stuff in a unique setting. The chef has probably served a thousand tables, and his enthusiasm showed it. He made ZERO effort to connect with anyone at the table. Ho hum.

We had a great time and we will go to Benihana's again for sure. However, it was really cold as soon as they turned off the burner because they were having obvious HVAC issues. It was a very cold day outside but you shouldn't have to wear coats indoors. The food was very good and the cooking show was very entertaining for the 3-year old Birthday Girl. We will go there again for sure!

The place was excellent, the food was very delicious and the best that the children enjoyed.

Our chicken was rather tough , the waiter left our bowls and plates on the table lessening our eating space, she did not refill our beverages and to top it all off the charged my card for a purchase I did not make but bought me the receipt for my purchases as if the overage didn’t happen

The first time here was good, however, this recent visit was not so good. The waitress messed up one of the orders. Our chief timing was way off.

From our reservation time it took 25min to be sat then another 15 for our drink orders to be taken

If you are looking for a meal with a show, this is your place. Benihana meals are a delightful culinary show with talented chefs behind hibachi grills cooking to order. Each visits' experience is similar, but dependent on the chef and their wit. We enjoyed steak, shrimp, chicken and scallops across our party. Can't decide what to try, get the lunch duo! We recommend reservations to ensure less wait.

This place was too busy for a Thursday evening, so the wait was longer than expected. The hostess had an attitude problem too, but one of her co-workers graciously saved her. This location doesn't have the true yum yum sauce either, it was very watered down and lacked flavor. We'll stick to the Wheeling location, soo much better!

Food was delicious as always. Chef preparation was very entertaining. Service was very lacking, ordered items came out late and incorrect

It was for a birthday celebration. The only issue we had was that they didn’t acknowledge the birthday in our party even though it was mentioned in the reservation. What made it more awkward was that we were sitting next to a couple who did get acknowledged for a birthday celebration. So it seemed like the server or manager missed the mark on our reservation details.

The food was sub par, we weren’t given a full menu but told about it only when someone at our table noticed it in tiny print on the over priced limited menu we were given. Even then the complete menu was never given just rushed thru verbally. I had to ask for water many times before it was brought yet the pop was over flowing at the table. The food was just ok, my husband asked my medium rare filet mignon and his was given to another persons at the table and he got well done the cook said “that’s still ok right?” Anyone who knows how they like their steak done knows it’s not ok! We paid for our meals anyway but won’t be back anytime soon!

This was an awful experience. The food was greasy, overcooked and tasteless. The cook did not want to be there. My kids were in tears thanks to the lack of tasty food or an entertaining show. Rocky would be ashamed if he visited this location. Food wasted. Money wasted. Night wasted.

Awesome as always -- great for a special occasion.

Fun time with great food. Our family of 4 (2kids) each had soup, salad, shrimp appetizer, steak, vegetables, fried rice, soft drinks, and ice cream for $100! You cannot beat that anywhere for that much food, and great tasting, quality food too! Waitress and chef very friendly and service exceptional. Kids loved it

This aint no KAMPAI...No Spicy Garlic shrimp, No egg yolk/golden shrimp. The Miso soup was good, the salad with fresh ginger dressing was really good, the veggies were good, fried rice was good, teriyaki chicken was good, Filet was real good but the lobster was average at best and the display was bad. Service was great!

Staff was friendly and accommodating! Food was delicious!

It is pretty much what you expect at a Japanese steak place. Overpriced, the same "show" from the cook every time, and decent food.

It was my birthday on Christmas and my daughter took me out. It was my first time eating here and it was ok. It was alittle bit salty, but it was Tolerable. Other than that, everything else was outstanding.

The food was excellent and the staff were outstanding!

We always have Christmas dinner at Benihana, it has become a tradition for us. Our family is small and when we go there it feels we are celebrating with many more

Haven't been there since high school....but we went to a similar type of restaurant last year while at an All Inclusive resort. The presentation here was good but the food was just ok for what the cost was. Since we went on Christmas Day, I'm ok with paying more for dinner and tipping generously to support the staff and cook but we probably would look for a different restaurant next Christmas. Nothing horrible about this place, but when you spend that much money for dinner, I don't expect to leave hungry either.

Quality of the food was very good and the service was excellent. My only complaint is that they seem to have reduced the portion size. For the amount of money we paid, we should get more than four half-inch pieces of chicken. In the past when I got a combo we got much more chicken. Also we get very very little shrimp. They were pretty fair with the steak.

I did not enjoy this experience. It was Christmas Eve and it just did not meet my expectations. I was already on the fence about the restaurant because it's not my favorite but this pretty much seals that I won't be back. Our chef seemed preoccupied which is likely why he over peppered my steak, which was also undercooked... I also think it's time for the restaurant to offer yum yum sauce like everyone else - the last benihana I ate at was able to make it for me but not here. Not everyone is a fan of ginger or mustard as their only sauce options! Then my lemonade refill had soap in it. Needless to say that by then, I had had more than enough and was happy to leave. Hopefully that was an isolated experience but I'm in no rush to return...

We will be back. Better than the Lombard location.

It was ok. In the past the hibachi chef is a lot more involved in talking with the patron but ours was kind of boring. He also over cooked our filets. It’s been awhile since I have been to Benihana and it was not what I remembered it to be.

Staff was professional and the food was delicious! Wait time was minimal and we all enjoyed the company at our table. I recommend this place for parties and/or anniversaries.

Seems like
The portion size has gone down over the last couple times of being there

When we sat down a cold breeze was coming through the ventilation system. It took a while before the staff was able to correct it. Otherwise the experience was fine

I loved it . Great experience for my 22nd birthday .

Always a festive time, good food, felt a bit rushed this time

Disappointing experience this time. I’m spite of firm reservation & on time arrival we had to wait for one entire our until the chef started cooking for us. Unacceptable for a time sensitive work lunch.

Birthday gathering where I got to use my $30 off coupon for a complete meal of soup, salad, rice & vegetables, shrimp and the main course, along with an ice cream dessert. We go here several times during the year for celebrations. It can get noisy at peak times so go early before the rush or after it.

Our server was lovely and very prompt. The chef, now that's another story. It was immediately apparent that he was either somewhat new, or not up to par with the typical Benihana experience. Multi-tasking was not one of his finer points. The meals were served in a very uncoordinated manner, and not up to the high standards of cooked quality we are used to.

The staff at this location accommodated my request and it was a very enjoyable experience for my party! Would highly recommend for any large parties!

We made reservation, but we still need to wait more than 25 mins. The receptionist told us"no one is willing to get off the table, nothing i can do" seem it is not professional to say it.
Plus, the waitress is not polite to us. No smiling and use gesture to get the plate/bowl which we finish it. I think waitress should ask if we can hand it the plate/bowl, not say anything but gesture. It seems rude!

It was great. Great food great service.

Good food. Inexpensive. not very loud. Would go again for sure. really good sushi rolls

I would say the food was good and the performance and performer were amazing..
However the waiter "Tyler" was awful. Kept pushing us and others to leave. Tried to take a whole plate of food before I was done. And assumed I didnt want change. When I said I did.. he gave me 2 dollars on a 28.22 bill that i paid with 30 dollars. He literally gave me extra change.

Celebrating my birthday.

Nice place for special occasions, food is a little pricey even with show.