Benihana - Schaumburg

We went to celebrate my birthday. The waiter was mean and very rude.

Food was good, I had the 5 course steak dinner, for my birthday.
Eve thing was really great!

Great experience. We met a good friend and Benihana was a great place to catch up.

Always good

Soup; Salad; Chicken Fried Rice very bland, in fact tasteless! Filet & Lobster were good. Burner was not on to keep Sake hot.

We have been there many times and enjoy the show. Our server this time was not very good. He tried the tricks and mostly failed. I’m glad we’ve been there before because if this had been our first time I would never go back again.

The kids menu is a little expensive in my opinion. Drinks normally comes with a kids meal but at this establishment, we have to pay a steep additional cost for her to have a lemonade. The kids drink and the adult drink is basically the same price! Also the price of the kids chicken and rice meal was only $2 less then the adults chicken lunch meal. This place is not kid friendly when it comes to cost.

Food was mediocre at best. Small portions. My wife had questions about the menu before ordering and the server told us to wait and ask the chef because she was busy. How can she order if she has to wait and ask the chef??? She chose the scallops. They were not seared enough. I requested to change from steam rice to fried rice with the chef at the table while he was making fried rice and he told me he couldn’t do that. I would have to make an order change with the server and they could make it in the back for me. But I wouldn’t get it until the rest of our food was ready. Seems ridiculous as I was watching him make fried rice for the rest of the table. I ordered the hibachi steak. I ordered it medium and it was kind of burned and try. Again a very small portion. The chef kept asking us to watch his tricks and he continually failed at them. Then told what was actually suppose to happen. We brought our friend visiting from Europe. Thought it would be interesting for her to see. We were completely embarrassed bringing her there.

We sat for 45 minutes before they even brought our soup. Our reservation was frivolous. It was very irritating since we were on a schedule. I would never go back except my partner loves the tuna hibachi. I did appreciate the chef cooking all the vegetarian options prior to putting the meat on the table.

Great experience. The Wife’s Birthday, there were 7 other birthday groups there. Incredible. Drinks and meals were really reasonable. I’m a fan!

Everyone had fun but too expensive

As always, this is a great place to celebrate birthdays. We are seeing some new tricks so that was fun as well.

The reason we went there was for the chef show. Our chef couldn't do anything. Basically we got the worst still need training chef out of all of them. Not professional and not amused. Wasted time and money to eat and see a show but all he could do was just light the fire

We have been here many times and always enjoy. We did have a new cook that was only 2 weeks in his training. He could not perform the normal show tricks without many mistakes, but being that we had seen before it was kinda new and funny for us. He did a great job with the food and was very friendly.

Juan was incredible! Great entertainment and delicious food.

Very nice place for an occasion. Nice show and dinner.

Very enjoyable atmosphere, great food, excellent service.

Our chef was awesome! Very entertaining. Food was great!

Just takes awhile to get your food because they make it in front of you

Always a reliably fun time! Food excellent as usual!

Wonderful experience, the staff were excellent and very attentive. Brenda was out waitress and she was excellent. We had friends with us who had never been to Benihana and they were delighted with the experience and the food. They tried sushi for the first time and really enjoyed it.
We will certainly be back.

This was the most horrible experience i had in restaurant. Server was confused. Chef who was supposed to cook got mixed everything. Food was not cooked right and chef was not prepare for anything.

When we told them they just looked at us and said okay. No apologies and no we will fix it.

I would never go there again.

Only issue was menu said “collossal shrimp”. They were not. I would call them mini

Just okay. The Chef was funny and did a great job... but the quality of the shrimp was poor. It was tough and had no taste. The veggies and fried rice were great though and saved the day.

Everything was so rushed, food not as good as it normally is. Didn’t appear to have enough chefs or waitstaff!

We were celebrating my sons birthday and we had a really nice meal. I was surprised though that no one acknowledged his birthday as we did tell them when we came in that it was his birthday.

The server took almost 10 minutes before she came to our table for the first time. She was short, snippy and did not come back frequently throughout the meal. Cold air was blowing on us the entire time and my husband had to go ask management not one, but two times to fix the situation for us. The customer service was extremely poor on all ends. The cook did a good job and the food was pretty good. Not a very good atmosphere or experience.

Took the hostest over 5 minutes to come see us and we just stood at the front desk waiting. The waitress was very slow to bring out our water. The table next to us was extremely rude and loud. Order a few drinks from the happy hour menu thinking we were getting the happy hour special since the dink menu was included in our menu to then find out it didnt apply to the table area. Why would you include that while presenting the menus?

Great experience. Our first time. Good food. Entertaining.

Birthday tyuiiijjggfvb

Birthday dinner

Always great

Our waitress was kind of unattentive unfortunately. Twice she was asked to bring a spoon but did not. The chef asked her and was clearly dismayed she did not bring one. However all in all it was a fun time.

Always go to celebrate birthdays and never had a bad experience

Birthday celebration was great

I signed my husband and I up to receive the $30 off our birthday dinners, however we did not receive them until the Sunday after we had went to dinner already. I was disappointed in that but overall still had a good time. I was both of our first time eating at Benihana.

Great food, and service. Chef, was entertaining, and interactive. Great way to meet new people. No rush to leave the table. Greeted when arrived, and thanked when leaving. Great time.

This was the DIRTIEST Benihana that I have ever been to. The bathrooms were disgusting! The lights above our grill had cobwebs in them. Normally Benihana has a very pristine atmosphere that suggests it is a higher quality than other competitors like Toyko Steakhouse. I felt like I was in the slums with this one - it definitely is not up to par with the franchise's reputation.

Yes,Yes and Yes we totally recommend. It was our first time with our children and myself along with a guest from DC. My husband had been before and loved it . He was super excited and I have to say we enjoyed ourselves. Our daughter who is a bit of a picky eater tried everything but nothing would eat. We asked for a piece of chicken to be grilled with butter and just salt. They totally accommodated her and she was a happy girl. Gil or Gilbert .... was excellent in his showman ship and involving the kids. Which they got a kick out of all he did.
We for sure will come again and it will go a lot smoother now that we know what the kids will eat and how it all goes.

We have family members with tree nut allergies and vegans they are at always very accommodating and nut free very few places are