Big Easy Canary Wharf

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1. C

   Chris

   ロンドン

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   2日前にご来店

   overall1food1service3ambience3

   "Limitless Southern Shrimp Boil" is what was promised on the menu. My friend and I ordered three rounds of food and at the end of the night, we'd had a grand total of 4 shrimp each. Four. We would have asked for more but then the kitchen closed (our reservation was at 8). "Texas Hot Links Smoked Pork & Beef Sausage" said the menu. Technically correct, except it's slices of sausage, not actual whole sausage. "Corn on the Cob & Potatoes" was where it was more accurate. Well it was a thin slice of corn and half a dozen potatoes. We did not lack potatoes. They increased with every round as the shrimp decreased. The final round was almost exclusively potatoes. The waiting time between each round was long (they apologised and reduced the cost of a drink for that). We usually go on Mondays for limitless BBQ, which is actually really nice. Only go on Tuesdays if you care about shrimp and don't want them to be eaten. Long live the shrimp! (literally... they weren't on our plate!) I'd recommend Big Easy to a friend, but order a la Carte on Tuesdays.

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2. OT

   OpenTable Diner

   ロンドン

   評価・口コミ (1)

   2.0

   評価・口コミ (1)

   4日前にご来店

   overall2food1service2ambience3

   The food main comes from frozen products. Steak is very thin, which you wouldn't expect from a £8 sirloin steak! All the portions are very small. After i grabbed his attention, the waiter served other 3 tables and the completely forgot about me

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3. OT

   OpenTable Diner

   ヨークシャー

   評価・口コミ (3)

   5.0

   評価・口コミ (3)

   4日前にご来店

   overall5food5service5ambience5

   Once again a fantastic meal, drinks and fantastic service. We travel 200 miles to eat here, still the best restaurant there is!!!!!

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4. SP

   SharonP

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   4日前にご来店

   overall4food4service4ambience5

   We have been visiting BE for several years, but for some reason, we found that somethings have changed. The food was very limited, and we left feeling that we had not had sufficient food to eat. So, next time we go out, it will be to a different restaurant for more for your money.

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5. C

   Charlie

   ロンドン

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   4日前にご来店

   overall3food1service2ambience3

   I was given the wrong order, found a bug in my meal. Charged wrongly on my bill. Not a positive experience

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6. LK

   LolaK

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   4日前にご来店

   overall1food2service1ambience2

   Overall, a very disappointing experience and definitely do not recommend. Firstly, it took about 15 mins before anyone actually came to our table to ask for drinks. When our waitress did finally arrive, she didn’t smile and did not look interested in being there at all. I ordered the lobster meal deal which gives the option of a cocktail slushy, but half of them were not even available. I eventually chose a Diet Coke which was completely flat when it came. We had a few missing items that we had to ask for repeatedly; water for the table only came after flagging down another waiter. And garlic butter which should’ve come with the lobster meal deal only came after asking 3 times! The Mac and cheese was very bland, and the salt shaker on the table wasn’t working. The lobster roll is about 70% mayonnaise, with very small lobster pieces - definitely not worth the money. After our plates being cleared we then had to wait a very long time for a dessert menu. One of the desserts (cookie dough) is on the menu online, but not in the restaurant - the website should be updated to reflect this. The apple crumble was very nice and probably the only nice part of this meal. After dessert we then waited 30 minutes to get the bill! We had to go looking for waiters to ask for the menu, and only on the 3rd attempt did we actually get the bill. The restaurant wasn’t even that busy as there were several empty tables near us. Around 7pm, live music was starting, which made it difficult to hold a conversation as we had to shout to compete with the music. I don’t think loud live music is appropriate in a restaurant setting where people come to dine with company, not go on a night out. If you value flavourful food and good customer service, definitely avoid.

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7. AB

   AlistairB

   評価・口コミ (1)

   2.0

   評価・口コミ (1)

   4日前にご来店

   overall2food4service1ambience2

   Made to wait. After booking, 20 minutes out in the cold and forgotten. Then table service was slow throughout constantly having to ask/reminder service that we were waiting. Shame because the food was great.

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8. OT

   OpenTable Diner

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   4日前にご来店

   overall5food5service5ambience5

   Tasty food and good service

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9. OT

   OpenTable Diner

   エセックス

   評価・口コミ (3)

   4.0

   評価・口コミ (3)

   5日前にご来店

   overall4food4service4ambience4

   Great good and a lovely atmosphere perfect for a meal or a date night would definitely recommend and be back

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10. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    5日前にご来店

    overall5food5service5ambience5

    Good and service was great . Thanks

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11. FS

    FreddieS

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    5日前にご来店

    overall3food5service1ambience4

    The food was very good but the service was very poor I have never felt so rushed in a restaurant in my life. We wanted to order another drink but not one of the waiting staff payed us any attention so we just left. If you don’t like being rushed in a restaurant this place isn’t for you.

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12. KF

    KellyF

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    5日前にご来店

    overall5food5service5ambience5

    Group of 4 having the unlimited bbq & beers, great afternoon & good value.

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13. T

    Trish

    ロンドン

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    5日前にご来店

    overall3food2service5ambience5

    Beautiful place, quick and very good service. Drinks were nice but unfortunately, the food let them down. Unlimited BBQ was a very good portion but everything was very dry/ over cooked. My friend had steak and they only do it medium but it was to well done for them and it had lots of fat. Also, it would be nice if they had homemade sauces on the table, like salsa verde or hot sauce to go with the meat but they don't and I found everything too dry, even the little bread on the side. It's a shame about the food as the place and the staff are lovely. I will probably go back but to have a burger, no meat.

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14. Z

    Zoes

    ハートフォードシャー州

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    5日前にご来店

    overall4food5service4ambience4

    Food was good the service for drinks was abit slow so we was ordering drinks when they brought a drink over as it was a taking about 15 minutes to get them otherwise Food was really nice and for the price was great!

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15. A

    Anon

    バークシャー

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    6日前にご来店

    overall5food5service4ambience4

    Really enjoyed our visit, food was great, atmosphere vibrant, only small downside was waiting staff were not that attentive at first when we wanted to order some drinks (I personally think this is caused by being seated by front of house and then waiting staff not really knowing unless they notice) and then desperate to clear later (they asked to clear twice when my daughter had gone to the toilet. Other than that it was great and I would recommend.

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16. D

    Diana

    ロンドン

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    6日前にご来店

    overall2food1service2ambience3

    Food was cold, service took a while. Would come back for value but not quality of food

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17. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (3)

    2.0

    評価・口コミ (3)

    7日前にご来店

    overall2food2service4ambience3

    i had popcorn shrimp and sweet potato fries. both were way too salty!! and my friend got bbq pork ribs and chicken which was dry and tasteless. the food has unfortunately either gone downhill or because it was a busy weekday. either way i won’t be going back

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18. O

    Oooo

    ロンドン

    評価・口コミ (2)

    3.0

    評価・口コミ (2)

    2023年1月31日にご来店

    overall3food3service5ambience2

    I wouldn't consider noise levels as energetic, the live music was so loud that I couldn't hear my friend across the table! Despite being busy, our food arrived quickly and was satisfactory. Next time I would probably explore other restaurants in the wharf

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19. A

    Arthur

    ロンドン

    評価・口コミ (2)

    1.0

    評価・口コミ (2)

    2023年1月29日にご来店

    overall1food2service2ambience3

    Wee booked a table for 4 but when arrived at the restaurant they told us the systems don’t link and there are no tables. We had to wait for 20minutes for our table. Food was average and pretty cold. Waitresses seemed not interested in their job at all.

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20. S

    Stg1

    ロンドン

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2023年1月29日にご来店

    overall1food4service1ambience1

    Absolutely appalling service from the manager. He was aggressive, rude and did not apologise for us having to wait an hour for a server to come along and take our drinks and dessert order. Instead, he said "your 2 hours are up, you need to leave the table". I explained that we had sat there for one hour patiently waiting for someone so that we could order some water and dessert. The manager replied very aggressively to me and my husband: "So!? What do you want me to do about it". He repeated this twice and offered no apology whatsoever for the slow service and walked away from our table. We were taken aback by how rude he was. I have never encountered such vile behaviour in a restaurant before. We relayed our concerns to our server and the assistant General manager who were empathetic towards us, however, that does not make up for the awful experience we had at the hands of the manager, Jan (or Yan) at this branch. I would not recommend this place at all until there is a review of the management.

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21. DA

    DanielleA

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月29日にご来店

    overall5food5service5ambience5

    Fantastic food and fantastic service, boozy brunch is amazing value for money, we will deffinately be returning!!

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22. K

    Kelly

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月28日にご来店

    overall5food5service3ambience5

    Incredible food and atmosphere, loved the live music

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23. DH

    DarrenH

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2023年1月28日にご来店

    overall3food2service2ambience4

    1/2 the food came out cold, sever wasn’t nice to me at all

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24. MM

    MattM

    ケント

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2023年1月28日にご来店

    overall3food4service2ambience5

    Food ok probably wouldn’t rush back though. Very little lobster on the half lobster. On arrival our first & only interaction with someone having confirmed our booking details was ‘You only have the table for 90 minutes’. Nice welcome! Also took about 20 minutes for someone to ask for both our drinks and food order. Considering not all tables were being used it felt like we were being rushed out.

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25. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2023年1月28日にご来店

    overall3food2service5ambience5

    Third time coming and was a bit disappointed, shared starter platter was really nice. When I got my steak it was raw and half of it was just fat. Was given another which was a lot better but left a really strong burnt taste in my mouth. My friend got sea food which was very acidic and sent it back. Cocktail slushy was really nice and our desserts where given for free because of waiting soo long for them. But didn’t have the desserts we wanted as the menu has changed but not changed on the website. Overall it was a fun evening and drinks were amazing but the main dishes were very disappointing compared to other times I’ve been before and not worth the money.

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26. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2023年1月28日にご来店

    overall2food4service2ambience3

    Service is so slow! However, food is always on point. Had an issue with the manager, so rude. Luckily, our Waiter was very kind and understanding.

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27. V

    Victor

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2023年1月28日にご来店

    overall1food3service1ambience1

    Very poor service, food wasn’t as good as previously

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28. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月28日にご来店

    overall5food5service5ambience4

    Service and food were at a very high standard Very enjoyable lunch Thanks to everyone at Big Easy Canary Wharf

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29. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2023年1月28日にご来店

    overall5food5service5ambience5

    Food was really good and the service was great ! Would definitely book again .

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30. F

    Fatou

    ロンドン

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2023年1月27日にご来店

    overall1food1service4ambience1

    I don’t understand why we had to pay extra fees for sauces and service charges without our acknowledgment

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31. MP

    MrsP

    ロンドン

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2023年1月27日にご来店

    overall3food1service1ambience3

    Starters came out cold, they forgot to order one persons food so that everyone else had their food and he had to wait for them to order it & make it so by the time it came everyone else sss finished. My food came out cold & when we asked them to warm it up it came out overdone and was inedible. At the end whilst we were still finishing off our drinks and talking, waitress came and gave us our bill, a not so subtle signal that she wants us to leave. Food was bland and not as good as I remembered from going to the one in Covent Garden many years ago. Will not be going to another Big Easy again now that it’s a chain and they care about their food or service

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32. U

    Unicorn2023

    ロンドン

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2023年1月27日にご来店

    overall3food5service2ambience2

    Restaurant, it's ok. But I'm very disappointed with waiting. I had a pre booked table for 8.30pm, but been waiting 40min to be seated. Food arrived quickly. When we finished,waited ages for table to be clean, and to order some coffee. Finally we ordered coffee and icream. But coffee didn't arrived At ALL. Another 30min wait. When I ask for bill and to remove my coffee,they start apologised and give coffee free off charge. But I didn't want any more. As I lost more than 1.30 min with waiting. I don't think so I will be back inner.

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33. MR

    MrsRhino

    ケント

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2023年1月27日にご来店

    overall1food1service1ambience3

    We were basically forgotten! No existent service! Ended up getting our drinks from the bar ourselves! A real shame as the food was fab!

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34. NB

    NikholB

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2023年1月25日にご来店

    overall2food3service1ambience4

    3 things the waiter got wrong. I ordered mojito, they gave me prosecco. I ordered chips for my lobster, they forgot about it. I wanted medium well on my steak, they served it well done.

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35. p

    pradoea90

    ロンドン

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2023年1月24日にご来店

    overall1food4service1ambience3

    They can change the manager...what a rude and unprofessional person.

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36. O

    Ozigal

    ニューヨーク・トライステートエリア

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2023年1月24日にご来店

    overall1food1service1ambience1

    I arrived on time for my booking to a very long queue. There wasn't any way to process those whom had booked before walk-ins so you were expected to stand in the line. Finally got a table and were asked if we were happy to share as it was a long table. five mins later we were asked if we could be moved. A large group were then placed at our table whilst we moved to a smaller table. Watched the large group having their order taken. Had to call the waiter for him to take our order. Starters arrived quickly and we had nearly finished our starters but still didnt have drinks. Spent time trying to find a waiter to ask them to chase up our drinks. Mains arrived. The pork was fatty, the chips were nothing more than oven fries. The coleslaw and baked beans were about the only good thing but that's because they masked the horrible taste of the pork. In short - service sucks, food was horrible. It's been over 3 years since I was last there. I wont be going back again in a hurry.

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37. G

    Golfdinger

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月23日にご来店

    overall5food5service5ambience5

    We needed a group booking after being out photographing the winter lights. The big Easy is perfect. Plenty of space, excellent service with food served in a very timely manner. Great choice and given the location, good value

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38. DV

    DarrylV

    ロンドン

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2023年1月22日にご来店

    overall3food2service4ambience4

    I always enjoy BBQ food however I found the Big Easy overpriced for the quality of the food. The service was pretty good and the ambience was ok There are better BBQ restaurants in London serving much better food at the same price.

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39. LZ

    LindaZ

    ロンドン

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2023年1月22日にご来店

    overall3food5service3ambience2

    The food was really good , we all cleared our plates . The dairy free options were very limited . The lady who welcomed us was indifferent and sullen . No smile, no words of welcome . So many waiters coming and going . Orders came up too soon or wrong , these incidents were put right . The food took over 45 minutes to come . The ladies toilets were disgusting . I felt sick using them , worse than toilets I have used in parks . If it was on food alone , five stars . However the other features drag this score down considerably, which is a shame .

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40. A

    Anasta

    ロンドン

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2023年1月22日にご来店

    overall1food1service1ambience1

    Really Bad service and we were waiting 20 min just for tab water.

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