Bub City - Rosemont
creamy ranch dressing for dippin'
I was not happy. First there was no wait staff. You had to order your own food and drinks up at a makeshift counter. Second they charge a 4% service charge due to the restaurant being affected by COVID. This is not only wrong but unfair. Customers who come to their restaurant during this time should not have to be penalized due to their decision not to rehire staff and service the restaurant.
Atmosphere was perfect! The staff wore masks and great social distancing.
Lunch was outstanding
Thank you for everything
Bub City was a disappointment this night. I checked their menu ahead of time as I do not eat meat and wanted to check for vegetarian items. The menu listed several non-meat items. However, when you arrived I realized the menu is limited due to Covid-19. I understand the need to limit the menu during these times. However, they only had two 'vegetarian' items: fried pickles and one salad. We did have the fried pickles and they were good.
Bub City is more self serve (again, due to Covid), so we had to go up to the bar to get our own drinks and order food. It felt like we were at a county fair or carnival. My beer was fine but my boyfriend's margarita was pre-made, bitter, and just bad-tasting.
The UPSIDE: the staff was VERY friendly and attentive. Considering their limited tasks, we felt well 'checked on.'
I would give Bub City another try, but not until things are back to 'normal.'
Service was good food was terrible
Food was good, staff was very friendly, nice and clean establishment. The weather was great so we sat outside. Lots to do in the area.
Amazing service outside open side bartenders and cleaning bussing staff thank you
Did not have full menu. Went specially for nachos and trucker snacks and did not have both.
Solid! They were late on seating us but very friendly.
Great food and service. Also enjoyed the live music!
2nd time at Bub City, the BBQ is very good for a mass production place, we seated on time and the service was exceptional.
Service was great, very friendly, helpful. Will definitely return
Great Texas-style food and ambience. Love the tots and Lone Star. Service is...meh.
The food was good! We were disappointed because they got rid of their cornbread and substituted with white bread.
Everything was amazing! Five stars - 10/10 would recommend!
On a Sunday night the walls were pounding from the neighboring club. My parents did not enjoy the experience. We had hoped it would be relaxed like the river north location often is on slow nights. Wasn’t my best choice. Food was alright.
The location of the restaurant is next to a live music venue which has the bass bleed through the walls and can be heard throughout dinner. This was inconsistent but was a distraction as we spoke.
The tables (especially in the bar) are very close together. The patrons behind me inadvertently bumped me multiple times due simply to the tight spacing.
The food was good, but other BBQ joints in Chicago do brisket better. The beer selection was well above average. I am not a whiskey drinker but it seems like a great destination for those that enjoy whiskey. I would return again for drinks but probably select a different destination for dinner.
One has to remember that this restaurant is part of a larger entertainment complex, so the food is more expensive, the servers are pre-occupied, the restaurant is very loud, lot of families with young children, and the portions-to-price ratio isn't what one would have expected. It is what it is... A Disney-world of Bars. I will say the taste of the food was excellent. They need to remove an aisle of tables to allow more room between chair backs, as one is bumped with every person passing behind you. My fellow guests were not happy with the service, but I think our server was exhausted.
Birthday very fun
A little loud in there so hard to gave a conversation without raising your voice. Food was good, could have been hotter. Drinks are outrageously priced for what you get
Bartenders were great, food was delicious, I had great day!
Everyone working here was very friendly and we saw our server within 5 minutes of sitting down. Since the music is played at a very loud volume, it’s a little difficult to talk but it’s good music 😉. Our food was initially disappointing for 3/4 of us - they ran out of pastrami, chicken for the salad was raw and we were missing a side and an add on to the burger. We had difficulty getting the attention of our server (a table kept asking a million questions) or the manager for some reason so our food got cold while we waited. However once she came over, she was apologetic and went to check on everything. She came back immediately, apologized again and said we would have fresh entrees made and delivered immediately a d the manager would come talk to us. The we food came out quickly and the manager helped deliver it with apologies. We were not charged for the side, two of the entrees and a beer. While none of the issues should have happened, they quickly resolved the issue once they were aware and more than made up for it. The food was very good / by far the best Mac n cheese I’ve ever had.
Had such an incredible time at Bub City for my friends 28th birthday party. They were so kind and even moved us when I asked for a bigger table. Would totally recommend!! Drinks and food are amazing always and the live music is so fun!
Portions of brisket on the nachos was slim! Good venue for music but a bit crowded. Server was great. Overall was solid
Bub City is our most favorite place to go. The food is awesome and the live music is always top. Definitely take advantage of the whiskey flights.
While it was good that we made a reservation it was a little annoying that they asked us to sit at the bar while they got our table ready. Then within about 4 minutes, it was ready. Personally I would have rather waited for it to be ready
We checked in and the person that checked us in walked away from the host stand so about 7 groups got seated before us. When we asked the staff about it twice they seemed uninterested in helping telling us to wait until the original host came back. The tables were also super close together which made it hard to have a conversation. Food was good (as always) though and drink prices were great.
We were stuck in traffic and running late for our reservation. I called and they were super understanding. She. We arrived we had to wait about 15min for our table and it was slammed inside. The manager (I'm sorry I didn't get his name) was SO nice and brought us an appetizer on the house for our wait! Great spot to go to before our concert. We will be back
The atmosphere & food was amazing!
Ribs were a little dry, wings were outstanding. They should rethink their pit beans
Food choices were limited..not many healthy options everything is fried or in a sauce.
Laura, Thank you very much for taking the time to leave this review. My name is Clay and I am the general manager here at the restaurant. I am so sorry you did not have a good experience. Going forward, I would like to make whatever we can for you. As long as we have the ingredients in house, I want to make it. I am going to be following up with you privately so you have my information for the next time you would like to come in. Thanks, Clay Tormey
Food was excellent, service was outstanding and the beer selection was impressive.
Great Bloody Mary bar!
We were there on a busy night before a big show next door at Joe's .
We had 7:45 reservations for 2 and were told upon arrival that it should just be 5 minutes.
We were not notified of a table so after 30 minutes or so we ate at the bar.
Not a big deal but the Bub team lacked a little quality control at the front desk.
Hello, My name is Clay and I am the general manager here at the restaurant. Thank you for taking the time to leave this review - first and foremost I am so sorry. To be told it would be 5 minutes when you checked in and not notify you of a table until 30 minutes later...is absolutely unacceptable. We take a lot of pride in our service, and it starts the moment you walk in the door. I will be following up with you privately to make this right. Thank you, Clay Tormey
The evening we dined at Bub City - Rosemont it was a concert night at Joe's. The restaurant was crowded but we were seated pretty close to our reservation time. The service and food were very good but on the pricey side for the amount of food we received on the combo plate.
Julie, Thank you for taking the time to leave this review. I am glad it was a good experience, but I would like to hear more about it, and how we could have made it better! We take a lot of pride in our food and believe that it's worth the value when it's up to our standards - but maybe it wasn't up to par on Saturday night. I would love to hear about what you ate and how it could be better. Regardless, thank you for taking the time to let us know - hope to hear back! Clay Tormey
The pre concert entrance is different every-time, disappointed that it wasn’t the same as the last time I was there. Obviously they are in trial mode
Hello, Thank you for taking the time to leave this review. My name is Clay and I am the general manager here at the restaurant - I am so sorry for the experience you had Saturday night. We take a lot of pride in our service and it starts from the moment you walk in until you are gone. I am going to be following up privately with you on this. Thank you for the feedback. Clay Tormey
Nachos were amazing! Love this place
The whole experience from the host, bartenders, servers etc. Fantastic!
Had a great time food was awesome. Our waitress was extremely Courteous the entire staff was great definitely will be going back soon
We loved Bub City! The food was great the atmosphere was perfect! We went to a concert right after at Joe’s and we can not wait to go back to both places!
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OpenTable ダイナー1253名によるBub City - Rosemontの評価は4.5☆です。