Caffe Concerto 78 Brompton Road

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1. OT

   OpenTable Diner

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2022年12月12日にご来店

   overall5food5service5ambience5

   Excellent service in a fabulous location

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2. L

   Ladeira

   ロンドン

   評価・口コミ (10)

   2.0

   評価・口コミ (10)

   2022年12月11日にご来店

   overall2food2service1ambience3

   It was quite hard to be served by a member of staff. Some special requirements you had ordered were not attended. Food was ok. The place was so crowded and the noise was so loud.

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3. LF

   LeahF

   ケント

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   2022年10月30日にご来店

   overall3food3service2ambience2

   Nice food, beautiful decor, waiters and waitresses were rude and lacked efficiency, which ruined the experience dining there.

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4. C

   Client123

   ロンドン

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2022年10月29日にご来店

   overall4food2service4ambience5

   Me and my friend ordered the American pancakes and they were dry. They seemed like those ready to eat pancakes you buy at Tesco. The tea we had was lovely.

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5. BE

   BarbaraE

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2022年7月16日にご来店

   overall4food4service4ambience4

   Tasty food, good ambiance, pleasant place to eat, would recommend

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6. VR

   VictoriaR

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2022年5月23日にご来店

   overall4food4service3ambience4

   I booked a table through the online Book a Table service. Received confirmation, was contacted again to confirm booking, did so, received confirmation again. Got to the restaurant and they had no knowledge of my booking!!! What is the point of booking? We were waiting for a 3rd person when we were seated (luckily not full) but we were not even offered a drink whilst we were waiting (more funds in your coffers if you had just asked). Apart from this the food arrived fairly quickly, and was very good. The cake afterwards was exceptional. SORT OUT THE BOOKING PROBLEM

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7. A

   Angela

   ロンドン

   評価・口コミ (3)

   5.0

   評価・口コミ (3)

   2022年5月21日にご来店

   overall5food5service5ambience5

   Absolutely delightful experience at caffe concerto and super kind and attentive service. I had my 4 month old baby with me and our waiter kept coming over to check we were ok! Loved it and will be back 😊!

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8. OT

   OpenTable Diner

   ロンドン

   評価・口コミ (2)

   1.0

   評価・口コミ (2)

   2022年4月30日にご来店

   overall1food3service1ambience1

   Extremely slow service with an incredibly chaotic atmosphere, lots of staff running around looking like they had no idea what was going on. Definitely some consistency and training needed across the team.

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9. OT

   OpenTable Diner

   ダラム、ダラム郡

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2021年11月5日にご来店

   overall5food4service5ambience5

   Came here for breakfast and was a lovely relaxed atmosphere. Service was very good and food was lovely. Would definitely come again.

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10. MS

    MuridiS

    ロンドン

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2021年10月24日にご来店

    overall4food5service2ambience4

    The service was slow we had to keep saying excuse me

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11. MM

    MariaM

    ロンドン

    評価・口コミ (15)

    5.0

    評価・口コミ (15)

    2021年10月22日にご来店

    overall5food5service5ambience5

    We picked this restaurant because we needed somewhere not too far from Kensington Palace, where we had an afternoon visit booked. It didn't disappoint at all :) we had a window table looking out across at Harrods, which itself provided ample people watching entertainment, as well as the parade of extremely expensive cars! The service was impeccable, food all scrumptious - our pizzas and pastas were very generous with the smoked salmon. Nice buzz about the place, well run but not too formal, which made for a fun and relaxing lunch. We were too stuffed to have dessert, all the cakes looked amazing! Will return for sure.

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12. JI

    JIMMY

    シアトル・イースタンワシントン

    評価・口コミ (7)

    VIP
    1.0

    評価・口コミ (7)

    2021年10月17日にご来店

    overall1food1service3ambience5

    Do not try the Peking duck. It’s fried which is unbelievable and the dog is super dry. Extremely disappointing not even sure I could be served in a restaurant how is it possible that someone would fry the duck and I mean deep fry. The only good dish was the hot and sour soup. I made the mistake of going there three years ago completely forgot about it and went back in it is just as bad the food that is.

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13. A

    Alanie

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2021年9月25日にご来店

    overall5food5service4ambience4

    Beautiful space and friendly welcoming staff. I celebrated my birthday there and it felt so warm and special. I like going there sometimes just for a tea and snack. I'll definitely be coming back here again soon. :)

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14. OT

    OpenTable Diner

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2021年9月25日にご来店

    overall5food5service5ambience5

    Amazing, the waiters and staff were amazing and treated us so well.

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15. KS

    KellySk

    ヨークシャー

    評価・口コミ (3)

    5.0

    評価・口コミ (3)

    2021年9月18日にご来店

    overall5food5service5ambience5

    We come every year on our trip to London. The food is beautiful and service is 5 star. The restaurant is very clean and tidy at all times. Based on the service and food quality you would expect the cost to be much higher, however it is very reasonable. Will be returning again later in the year.

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16. L

    London2021

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2021年9月5日にご来店

    overall5food5service2ambience5

    The woman behind the till when we arrived was very frosty. It appeared as if she didn't work there, she was on her phone and didn't respond to our good morning. She then left us waiting while she scrolled on her phone and ignored us. She then collected some menus and said for three? I had pre-booked the table but wasn't given the chance to tell her as she stomped towards a table, placed the menus angrily on the table and walked away without uttering another word. First impressions do matter in a place of business and we were not impressed. A different person came and took our order within minutes though, so the cafe redeemed itself and the waitress was very pleasant. The prices are quite high but when you look at the location it is understandable, the cafe is opposite Harrods after all. The drinks were hot and very nicely presented, the food was absolutely delicious and couldn't be faulted. I had Eggs Benedict on a muffin with bacon and it was very nice. Really well presented too. My friends had a full English which looked lovely and they both said it was delicious. We asked for butter and tomato ketchup and they came presented on silver saucers. All in all a positive experience except for the initial impression.

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17. G

    Garyc

    ロンドン

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2020年3月1日にご来店

    overall5food5service5ambience5

    Fantastic experience for my Wife’s 50th Birthday, we visit regularly.

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18. BR

    BarbaraR

    バークシャー

    評価・口コミ (3)

    4.0

    評価・口コミ (3)

    2020年1月18日にご来店

    overall4food5service3ambience4

    We arrived for lunch having made a reservation only to be told by the person in charge that l had to prove my reservation by showing e-mail confirmation, something he could have done if he stopped talking to other members of staff and concentrated on his customers. He really wasn't interested in our reservation until we started to insist, his excuse was they had no tables available, even though the restaurant was nearly empty. It was a shame because the food and rest of the service was very good, just spoilt by our initial contact on entering the establishment.

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19. LC

    LucyC

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2019年11月30日にご来店

    overall1food1service1ambience1

    Poor Service, poor food (cold chips), overpriced, tables too small, tables all squashed together. Spent £80 on 4 sandwiches, 1 coke and a pot of tea for 2. Find somewhere else!

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20. PJ

    PaulineJ

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2019年11月20日にご来店

    overall4food4service2ambience5

    Gorgeous place. The food was very nice if a little expensive. But the service was not good. We were shown to a table quite quickly but then waited ages for someone to take our order. It was the same in between each course. We enjoyed it but did not feel sufficient attention was given to the clientele.

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21. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2019年8月9日にご来店

    overall2food2service2ambience2

    I was told prior to going that they had children's menus, I was also sent to main menu. Got there and no children's menus (so £19 for a burger and £17 for a sandwich). The prices were also much more expensive than the menu I was sent. It's a shame as it sullied our experience. Wine is very reasonable though and the staff were friendly.

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22. RP

    RhiannonP

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2019年8月7日にご来店

    overall1food1service1ambience1

    The staff were so rude, didn't greet us properly and it took a very long time to get served. My friend ordered a croissant, only for the waiter to forget it and then deliver a totally different one when prompted because they sold out. We didn't even get an apology!

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23. PK

    PatrickK

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2019年7月31日にご来店

    overall2food3service1ambience2

    Service was absolutely horrible. Our waiter couldn't care less about us. First, he made us wait for a good ten minutes before he came to take our order. Also, the café was nearly empty. Even so, we got just about the worst seats. I had made a reservation saying that I wanted to have lunch at Caffe Concerto to celebrate my 50th birthday with my parents. My dad had loved the place when we were there last year, which is why I wanted to surprise them. A simple 'happy birthday, Sir' would have been enough, but apparently even that was too much to ask for. What a disappointment.

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24. F

    Fred

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2019年6月5日にご来店

    overall1food2service1ambience3

    There was a communication problem right from the start . We had to repeat our order and we never seemed to get the same waiter, the team seemingly concentrating on customers wanting just snacks. One starter only half arrived - the olives with no bread ---- which followed later after a reminder. The salmon x2 was tepid to say the least and we had to have them re-heated and one main dish was either late or the waiter had forgotten to serve it. Four of us sat and watched the fifth eat his meal. My wife's pepper sauce for the steak was completely missed. And everything seemed to take forever. We left with the feeling that Cafe Concerto is set up to be just that, a Cafe, and not suitable, geared up, for dining.

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25. OT

    OpenTable Diner

    バッキンガムシャー

    評価・口コミ (2)

    4.0

    評価・口コミ (2)

    2019年3月31日にご来店

    overall4food3service4ambience4

    Enjoyed a light lunch, speciality sandwich with glass of Prosecco. Good choice of ingredients and sufficient amount, also included potato wedges. Slightly pricey for what it was but good ambience, pleasant attentive staff and convenient location in Knightsbridge made up for this.

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26. TA

    TessA

    ロンドン

    評価・口コミ (3)

    2.0

    評価・口コミ (3)

    2019年2月10日にご来店

    overall2food3service1ambience3

    I’ve been to many Caffe Concertos but this was my first visit. I had read a few bad reviews on service but as my previous experience in different branches had been good, I decided to give them a chance. So so disappointed... cakes we’re henetally good although we did have a small fly on a berry tarts. When reported, the waiter took it away and gave us a different tart. I did expect a manager to come and apologise but nothing! I suppose the manager was struggling with his staff as the service was slow. I asked for the bill five times before it arrived and then had to ask a water again five times to bring their card machine. The bad service is letting them down as the ambience is good and cakes look lovely. I suppose with such a good location they’re not bothered about customers not returning for a second visit. Again a huge shame as it might put off customers from other branches too!!!

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27. OT

    OpenTable Diner

    ボストン・ニューイングランド

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2018年10月22日にご来店

    overall2food3service1ambience3

    The service was really bad. We had to ask multiple times for things like our main course, more water, dessert menu and the check. And when the check finally came we noticed they’d added a ‘discretionary’ 12.5% gratuity for NOTHING! Rich really on a party of 2. When we complained about the service we were offered macaroons. Really?? Not in London that often but I won’t be back and I’ll be sure to tell everyone I know.

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28. m

    megp

    デトロイト・イースタンミシガン州

    評価・口コミ (5)

    1.0

    評価・口コミ (5)

    2018年9月12日にご来店

    overall1food2service1ambience1

    Really disappointed in the service. We ordered a bottle of champagne and the presentation was terrible. Food was not good. Won’t be going back or recommending to others.

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29. S

    Sundaygirl

    ロンドン

    評価・口コミ (24)

    VIP
    4.0

    評価・口コミ (24)

    2018年9月6日にご来店

    overall4food4service5ambience4

    Good, friendly service and an enjoyable meal. Perfect for an informal dinner.

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30. RP

    RemiP

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2018年8月14日にご来店

    overall5food5service5ambience5

    Good for the price good quality for 8,50 for the English breakfast and nice people

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31. T

    Terry

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2018年7月14日にご来店

    overall5food5service5ambience5

    A group of us decided to visit Caffe Concerto due to the good reviews and we were not disappointed. Once seated we took time to decide what to eat due to the generous amount of dishes on the menu. We finally decided and the food arrived not too long afterwards. The food was divine and rich and all of the group really enjoyed it. I would totally recommend it to anyone.

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32. PS

    PSimmo

    ロンドン

    評価・口コミ (10)

    3.0

    評価・口コミ (10)

    2018年7月8日にご来店

    overall3food3service2ambience4

    Some of the food was a bit tough. Staff pleasant but service slow, although it was busy. On the flip side it’s not one of those restaurants that try and rush you out after you put down your fork.

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33. TP

    TerryP

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2018年5月2日にご来店

    overall2food2service2ambience2

    Selected a corner table for a social/business meeting. Half way through the meeting it transpired that the door next to our table was in fact the entrance to a toilet. We only found this out when the waiter showed a customer where it was and from then on instead of using the regular facilities downstairs it became the place to use completely ruining the meeting. Table was booked but not prepapared? Nice place but ?

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34. GL

    GabrielLT97

    ロンドン

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2018年2月5日にご来店

    overall1food1service1ambience1

    It was the worst customer service I ever witnessed in my life. Waste of time and money. Stay away from that place, its a disgrace.

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35. OT

    OpenTable Diner

    タルサ

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2018年1月19日にご来店

    overall1food5service1ambience3

    Embarrassment to the restaurant industry. Should be appealed and ashamed of the service. Atrocious!

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36. OT

    OpenTable Diner

    デヴォン州

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2017年11月14日にご来店

    overall5food5service5ambience5

    Although table booked for 6 p.m. we took the chance and arrived at 5 p.m. as absolutely exhausted from a day of Christmas shopping and we were greeted warmly and shown to our table. Cocktails were refreshing and meal cooked to perfection. Mixed fruit tart was delicious. Staff very friendly and fun. My friends and I visit London just before Christmas every year and this was a perfect venue - we will certainly plan the same for next Christmas.

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37. H

    Helena

    ロンドン

    評価・口コミ (8)

    3.0

    評価・口コミ (8)

    2017年11月10日にご来店

    overall3food4service2ambience3

    Great food but served on cold plates! They did offer to change them but we were short of time. We also needed to remind the waitress that our pre lunch drinks had not arrived! Not the best Bellini that I have tasted! We were given macaroons as a gesture of apology.

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38. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2017年11月6日にご来店

    overall3food5service3ambience5

    This is my second time at Cafe Concerto and I love the place and the atmoshphere. Last time I went to a different one and both times I experienced only one negative thing: in both we felt like we were rushed out to order and finish quickly. Other than this trait, I woupd recommend the place.

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39. JG

    JoanG

    ロンドン

    評価・口コミ (3)

    2.0

    評価・口コミ (3)

    2017年9月6日にご来店

    overall2food2service2ambience3

    Expensive menu. The prices are too high for what you get.Not good value for money. Poor service overall. Sorry cannot write a better review

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40. F

    Foodlover22

    ロンドン

    評価・口コミ (5)

    5.0

    評価・口コミ (5)

    2017年4月6日にご来店

    overall5food4service5ambience5

    Really easy going atmosphere- our party came in at different times but there was not a hint of annoyance about this. A very refreshing change. We happily chatted, ate and drank in a vibrant and busy place, without feeling like we had to leave. Recommended by a friend I would definitely go again. Thank you.

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