Chino Latino - London

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1. OT

   OpenTable Diner

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2023年1月27日にご来店

   overall5food5service5ambience5

   The food was phenomenal full of flavour and not too heavy, the service was quick and amazing, the staff are wonderful and felt very well looked after, the decor is stunning, and to top it off the live music was beautiful, the singer was brilliant.

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2. RW

   RjayW

   ロンドン

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2023年1月27日にご来店

   overall4food4service4ambience4

   Fantastic food and service. Everyone keen to ensure we had all we needed

   Chino Latino - London5日前に返信済みDear Rjay, thank you for your review. We are glad that you loved your dining experience, and hope to welcome you back soon for another pleasant visit. Kind Regards, Irene

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3. OT

   OpenTable Diner

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2023年1月26日にご来店

   overall5food5service5ambience5

   Best sushi I have ever had in my life. Went there for dinner with my hubby after making a reservation and I wasn’t disappointed. The service and food was impeccable, the fish was so fresh. Great ambiance, atmosphere was calming and relaxing. Staff were great and very attentive to all tables. Thank you for a lovely evening and I’ll definitely be back soon.

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4. TK

   TeaK

   ロンドン

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2023年1月26日にご来店

   overall5food5service5ambience5

   Gorgeous venue and food was amazing. Only trouble we had was finding the place before realising it was in the hotel! Defo recommend for an event 🤍

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5. A

   carmenA

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2023年1月26日にご来店

   overall5food5service5ambience5

   absolutely lovely staff, everyone was very welcoming and friendly. The food was so tasty and delicious I couldn’t wait to try the steak and I was very surprised of the presentation. The staff surprised my boyfriend with a happy birthday cake and he loved it!

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6. AC

   AngelicaC

   ロンドン

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2023年1月10日にご来店

   overall4food4service5ambience5

   The staff at the restaurant were really friendly and did not slack off at all. The food was overall very good, the only comment we had was that the sirloin steak came cooked a bit more on the well end rather than the medium but the sushi,slow cooked beef, iceberg salad, and duck spring rolls were all incredible. The beef plate was such a big portion we couldnt even finish it and instead the staff kindly packed it for us to take home. Also, i had mentioned during the reservation that we were coming to celebrate my birthday, and the staff surprised me with a complementary dessert with candles and a birthday message which put a smile on my face for the rest of the night. Would definitely come back. Thank you chino latino

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7. KW

   KingsleyW

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2023年1月7日にご来店

   overall5food5service5ambience5

   Great food, friendly staff and fun live music entertainment. Made my birthday special

   Chino Latino - London返信日 2023年1月9日Dear KingsleyW, thank you for your feedback and for choosing to dine with us for such a important occasion. It is always a pleasure to have you as our guest and we look forward to welcoming you back. Kind Regards, Rose

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8. OT

   OpenTable Diner

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2023年1月7日にご来店

   overall5food5service5ambience5

   Wonderful experience

   Chino Latino - London返信日 2023年1月21日Thank you for your review. I am delighted that you had the amazing experience you have come to expect from us. We are already looking forward to your next visit. Kind Regards, Kristine

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9. S

   Susannej

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   2022年12月31日にご来店

   overall3food3service2ambience2

   The starff was not good, they were not concentrated, and served the food in wrong order, and did not recommend drinks for the food, quite simply there were out of place, sad for an evening that could have been perfect The food was not the best for the price

   Chino Latino - London返信日 2023年1月10日Thank you for sharing your feedback, Susannej. I am disappointed to read your comments regarding our team, particularly as our friendly and attentive service often receives the most praise from our guests. I am sorry this was not your experience and will be sure to share this with the management team. I hope that we will have another chance to welcome you so that we can wow you with the food and our true Chino Latino service in the future. Kind regards, Senami

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10. N

    Nicolas

    ロンドン

    評価・口コミ (2)

    2.0

    評価・口コミ (2)

    2022年12月30日にご来店

    overall2food3service1ambience3

    Chino Latino was my favorite restaurant a few years ago when I was living in London. Exceptional food, service very pleasant. Three years later, I went back during a stay in the city and it was a big disappointment. Poor service (slow, service not very friendly, and they even brought dessert while a guest was still eating the main course). The food was good but unfortunately not as succulent as in my memory. The restaurant has always been rather expensive and back then the price was in my opinion totally justified by the amazing quality of the food. But now, as I've seen in some other reviews, the overall degradation makes me consider the restaurant to be overpriced...

    Chino Latino - London返信日 2023年1月6日Dear Nicolas, thank you for your feedback. Your feedback is important to us as we strive to improve after each and every guest stay. Thank you for your patience in regarding the long wait. As we approach the festive season, it can get really busy, but rest assured our staff is working diligently to ensure less queue times for our guests. I am sorry to hear that our prices do not meet your expectations. We hope to welcome you back and exceed your expectations in the future. Kind Regards, Rose

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11. L

    Likestoeat

    ロンドン

    評価・口コミ (7)

    VIP
    1.0

    評価・口コミ (7)

    2022年12月28日にご来店

    overall1food1service3ambience2

    Chicken skewer starters were cold. Calamari starter also cold and lacked flavour. No salt nor pepper on the table. And couldn't be bothered to ask. Cassava chips were very tasty but the thimble sized pot of sauce ridiculously too small. Short rib beef was tasty and a massive portion in contrast to the baby chicken which considering a similar price was tiny. Overall disappointing and won't be returning

    Chino Latino - London返信日 2022年12月30日Dear Likestoeat, thank you for your review. The comments you have raised regarding the cold food served, I have noted everything mentioned and passed on to the relevant Heads of Department for remedial actions to be taken, and the appropriate training have been scheduled to avoid similar incidents re-occurring in the future. We do hope to welcome you back in the future. KR, Rose

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12. MK

    MikeK

    ローリー・ダーラム・チャペル・ヒル

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年12月25日にご来店

    overall4food4service3ambience4

    We had dinner on Christmas day and overall the food was good, but service seemed to lack, perhaps they were a little short staffed for the holidays. Our family enjoyed the beef taquitos, sushi, and curry chicken, but I was a little disappointed with the Casterbridge Sirloin steak - while served on hot rocks sounded exciting, the taste was a little disappointing. The same applies to our "show stoppers" cocktails, failed short here too, unfortunately. We did enjoy the view and live music.

    Chino Latino - London返信日 2023年1月4日Thank you for your review MikeK. We are sorry to hear your experience fell short of expectations. While we wish you had a brilliant dining experience, it is feedback like this that we learn from and use to improve. We are happy you enjoyed the live music though. We have shared your feedback with the restaurant manager who will review it and take appropriate actions. We hope to welcome you again. Kind regards, Senami

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13. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年12月25日にご来店

    overall1food1service1ambience2

    The service was terrible and the OpenTable booking options misled us. We had booked for the sushi brunch but they had charged us for something else.

    Chino Latino - London返信日 2023年1月13日Thank you for your review. We are sorry to hear your experience fell short of expectations. While we wish you had a brilliant dining experience and have shared your feedback with the restaurant manager who will review it and take appropriate actions. We hope to welcome you again. Kind regards, Marylin

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14. S

    Sebby

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年12月21日にご来店

    overall4food4service5ambience4

    We had a great time at Chino Latino which is located in the Park Plaza Riverbank hotel. The menu is well supplied and diverse with Asian inspirations and the prices charged are reasonable for such an establishment. Note very correct children's menus for barely 15 €. Some tables have views of the Thames, which is appreciable. Bands also perform on Friday & Saturday nights. The staff is very helpful and pleasant and efficient to meet the slightest request. Recommend at least once if you stay in this hotel which is a little far from the main attractions but is worth a visit anyway!

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15. IF

    IanF

    ロンドン

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年12月20日にご来店

    overall3food2service3ambience2

    Portions small it was fresh sushi but on the smaller side 50/50 for what it is very expensive better sushi Japanese options closer by

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16. PN

    PhuongN

    ロンドン

    評価・口コミ (2)

    4.0

    評価・口コミ (2)

    2022年12月18日にご来店

    overall4food3service5ambience4

    Great sushi, one of the freshest sushi and sashimi I’ve tasted in London.

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17. JZ

    JuliaZ

    ロンドン

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年12月18日にご来店

    overall2food1service2ambience5

    2 stars for the ambiance and the service. But the food was cold, prepared and not good. Tasted bland and for the price definitely NOT worth it.

    Chino Latino - London返信日 2022年12月21日Dear JuliaZ, Thank you for your feedback. We are happy you liked the ambience and service during your visit to our restaurant. However, it is disappointing to see you the food wasn't to your taste. Your comment will be shared with the restaurant manager to review and hopefully next time we will have the opportunity to wow you on your next visit. Kind Regards, Kristine

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18. OT

    OpenTable Diner

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年12月16日にご来店

    overall4food4service4ambience4

    Fantastic venue into a handy location, yummy food, quick and friendly service..go for it!

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19. v

    vico

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年12月10日にご来店

    overall5food4service5ambience5

    Delicious food!.. my highlights were the calamari, pork belly and wagyu cooked on salt blocks. Fantastic interiors, atmosphere, a live band and singer on the night. Staff were friendly, accommodating and patient with myself and my family. Our main table attendant [asian woman with glasses], was extremely helpful, interactive and attentive throughout the evening. She's definitely a credit to here employers. At some point there was a little bit of mis communication with myself and one of the members of staff, I was somewhat short with my response (I think maybe a tad bit rude in all honesty [Sorry]), but they were very professional and our main attendant seemed to sort everything out. Thank you for a wonderful evening and for making my Wife's birthday an enjoyable and memorable event. You're now on my list recommendable places and I will seek more opportunities to patronise your establishment.

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20. CV

    ClaudiaV

    ロンドン

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年12月10日にご来店

    overall5food5service5ambience5

    Great food and ambience. Table service was great, friendly, smiley and fun waitress. Loved all of the food and the music was also really pleasant. We will come back.

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21. CL

    ChiaraL

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年12月9日にご来店

    overall5food5service5ambience5

    The food was great and the service was really good.

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22. P

    Patty

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年12月3日にご来店

    overall3food3service1ambience5

    Drink was made inaccurate waiting time for the drink to come to the table overall waste 40 minutes too long. The dessert was sent to a different table had to wait a further 10 minutes for our dessert to be made. The desert tasted awful not worth the money

    Chino Latino - London返信日 2022年12月30日Dear Patty, thank you for your review and thank you for your patience in regarding the long wait. As we approach the festive season, it can get really busy, but rest assured our staff is working diligently to ensure less queue times for our guests. I am sorry to hear that you did not enjoy the food. We hope you will reconsider in the future and hope to welcome you back again. Kind Regards, Rose

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23. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年12月3日にご来店

    overall5food5service5ambience5

    Absolutely delicious food - the sushi is so fresh and the mains were brilliant, with great vegetarian options too. The staff were really lovely and went above and beyond and the live music really finished off the evening! We had the best evening celebrating a birthday.

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24. MD

    MayD

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年12月3日にご来店

    overall5food5service5ambience4

    The Beef rib is the best. Staff are fantastic and always there to help. They also know their stuff.

    Chino Latino - London返信日 2022年12月5日Dear MayD, Thank you for your feedback. We are delighted you had an excellent experience with us and you loved the beef rib. We are looking forward to seeing you soon again. Kind Regards, Kristine

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25. MH

    MHav

    ドーセット

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年11月26日にご来店

    overall2food3service1ambience3

    Slow service, waitresses were more interested in chatting to each other and dancing to the live band than providing an efficient service.

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26. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年11月26日にご来店

    overall5food5service4ambience4

    Lovely evening. Live music was a bit loud

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27. OT

    OpenTable Diner

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年11月24日にご来店

    overall3food4service1ambience5

    The service has become horrible

    Chino Latino - London返信日 2022年11月26日Thank you for taking the time to share your experience. On behalf of our entire team, we are sorry that you weren’t wowed by your experience in our restaurant. I hope we will have the opportunity to welcome you back and exceed your expectations. Kind Regards, Kristine

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28. R

    Reby

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年11月18日にご来店

    overall3food4service1ambience3

    Portions were small and expensive but tasty. Nice view and layout. Service was slow, brought us the wrong drinks after 30 minutes despite the place being practically empty. Music was playing too loud, could not hold a conversation. Overall, good food and drinks but would not go again.

    Chino Latino - London返信日 2022年11月25日Dear Reby, thank you for your review. We are saddened to learn that your dining experience has not been up to your expectations. We are sorry that you found our service slow and the music too loud, as we are proud to deliver excellent experiences. Please rest assured we will share your feedback with our team to prevent these situations from happening again and hope to welcome you back soon to have another chance to impress you. Kind Regards, Irene

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29. SS

    SarahS

    ロンドン

    評価・口コミ (5)

    1.0

    評価・口コミ (5)

    2022年11月18日にご来店

    overall1food1service1ambience1

    After being greeted by a guy who was sloppily dressed in jeans and obviously hated his job, we were shown to our table. After 20 minutes a waitress came to take our drinks order. After a further 20 minutes no drinks had arrived and we'd not had the opportunity to order food. We decided to leave and all the greeter guy said was that we had to pay for any food ordered, there was no apology from him. The duty manager came over and was very professional and apologetic and assured us that if we stayed the service would be better, but unfortunately we'd had enough by then and went to the steak restaurant nearby where both the service and food were fantastic.

    Chino Latino - London返信日 2022年11月25日Dear Sarah, thank you for your review. We are saddened to learn that your dining experience has not been up to your expectations. We pride ourselves on delivering excellent service at all times, and this is not up to our standards at all. Please rest assured that we will share your feedback with our team to prevent these situations from happening again. We would love to welcome you back to have another opportunity to make your experience memorable for the right reasons. Kind Regards, Irene

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30. OT

    OpenTable Diner

    フォート・ローダーデール

    評価・口コミ (3)

    4.0

    評価・口コミ (3)

    2022年11月15日にご来店

    overall4food4service4ambience4

    Located on the second floor of a hotel overlooking the River. Nice view and ambiance if you get a window seat. Rest of the seating is nice and properly spaced out for comfort. Food was very good. Service was good but you got the sense of being short staffed, which, is the case everywhere. Overall, nice night out!

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31. B

    Blue

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年11月11日にご来店

    overall3food4service2ambience3

    The food was tasty and well presented, however the service was incredibly slow (despite it not being very busy) and we had to remind the staff that we ordered a drink as it never arrived. Half of the food also arrived cold as it seemed they had forgotten to bring out some of our dishes. It was very difficult to get a hold of anyone to order food/drinks. The live music was nice but so loud and distracting when we were having a conversation. Very beautiful restaurant and interesting menu but just a shame the experience wasn't the best. Also the booking said the dress code was smart casual so we dressed up a bit, but most people seemed to be guests at the hotel and dressed in hoodies, trainers, etc, so we felt out of place and it gave the place a weird vibe.

    Chino Latino - London返信日 2022年12月9日Dear guest, Thank you for your review. We are glad to hear that you enjoyed your food. I am truly sorry to hear about your disappointment with service and would like to assure you this is not up to our usual standards at all. Thank you for your comments regards live music and dress code policy. Your comments have been forwarded to the Restaurant Manager for review. I hope we can welcome you back and deliver an experience memorable only for the right reasons in future. Kind regards, Santa

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32. C

    Canh

    ロンドン

    評価・口コミ (4)

    5.0

    評価・口コミ (4)

    2022年11月10日にご来店

    overall5food4service5ambience5

    Everything was amazing! Delicious food, excellent service, great ambience. We love going there every year for our anniversary.

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33. NC

    NicoleC

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年11月6日にご来店

    overall2food2service2ambience2

    It was not clearly stated when I booked that the bottomless sushi sitting ended at 3pm. The menu even stated that tables shouldn't be reserved after 2.45pm, and yet mine was booked for 3pm through open table. The manager called me 2 days before attending saying that I need to pay half the bill to secure the booking which I also didn't appreciate (and didn't mention anything about the reservation time). It felt like it was the ending of the buffet and there were several advertised dishes that were no longer available. Our main courses were rushed out and were cold (clearly just sat in the kitchen). The dj stopped playing and packed up not long after we arrived and the staff were tidying and cleaning the restaurant for the next sitting whilst we were still there (hoover and mop were out). The food we ate was fine, but it wasn't the experience I was expecting. It felt like they didn't care about us as customers. I'm sure if you go to bottomless sushi with a table reservation before 2pm it is a better experience.

    Chino Latino - London返信日 2022年12月9日Dear NicoleC, thank you for your review. So sorry to hear that lunch service was not to your satisfaction and that there was misunderstanding with booking which negatively affected your experience. As well apologies for the service you received. I can assure you that is is not up to our usual high standards. Our staff work diligently to provide excellent customer experience, and I'm sorry we fell short on this occasion. We do hope to welcome you back again. Kind Regards, Santa

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34. NM

    NeoM

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年11月6日にご来店

    overall1food1service1ambience2

    Service was so poor. We were sat and had to ask 4 different waiters to order a drink. Two tables who came in after us were seated, drinks taken and their mains taken while we were still waiting. As much as I understand it's last table seating, the food on offer was dire. A lot of the things were not replenished and some items stopped being refilled from 3.15. Don't have it bottomless if you're not refilling the stations until the 4.45pm mark, seems they were more in a hurry to set up for dinner. Had really been looking forward to this and had prebooked and was majorly disappointed.

    Chino Latino - London返信日 2022年12月9日Dear NeoM, thank you for your review. We are saddened that your dining experience has not been up to your expectations, so it is disappointing to hear that this was not your experience on this occasion. This is not up to our standards at all, and please rest assured we will share your comments with our team to prevent these situations from happening again. We do hope to welcome you back soon. Kind Regards, Solari

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35. UK

    UmairK

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年11月6日にご来店

    overall2food1service3ambience5

    average, venue was nice but quality of food wasnt great.

    Chino Latino - London返信日 2022年12月9日Dear UmairK, thank you for sharing your feedback with us. While we are pleased you enjoyed the venue at Chino Latino London, it is very disappointing to see it was our food gave you a negative impression. Your comments are important to us and we will share this with our restaurant manager to address your concerns. We hope we can win back your trust and exceed your expectations in the future with services that are memorable for all the right reasons. Kind regards, Solari

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36. JS

    JustSNM

    ロンドン

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年11月5日にご来店

    overall5food4service5ambience5

    Lovely view, good food & great service (the front of house waitress in the red dress was amazing)! Thanks again.

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37. EV

    EricaV

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年11月4日にご来店

    overall5food5service4ambience5

    Great surprise! Food was amazing and nice entertainment!

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38. AC

    AlisonC

    ロンドン

    評価・口コミ (6)

    5.0

    評価・口コミ (6)

    2022年11月4日にご来店

    overall5food5service5ambience5

    Surprisingly good food, friendly service, live music on Friday night, very female friendly ( lots of female couples dining) - really enjoyed it.

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39. c

    cyberdoctor

    マンチェスター、グレーター・マンチェスター

    評価・口コミ (18)

    4.0

    評価・口コミ (18)

    2022年10月27日にご来店

    overall4food5service4ambience4

    Fantastic soft shelled crab and black cod. Very good pan Asian food

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40. OT

    OpenTable Diner

    ハートフォードシャー州

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年10月23日にご来店

    overall2food2service4ambience4

    The venue is lovely and the service was good. It was our first time here and we had our table booked for 2:45. They run out of certain food and some of the fried food was dry as had been sitting for awhile. If we were to come again we would come earlier. For the money it’s okay but not what I thought it would be like.

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