Chop Steakhouse & Bar - London
Chop serves amazing food, especially the steak. If you are new to Chop and not sure you want to spend a little more for quality food, go during their weekday happy hour between 3-6pm. They have half price glasses of wine and discounted appetizers. And, this applies to all of their wines, which is an amazing selection! If you are into beer, they have some on tap, including two craft brews of their own which are quite good. You can order steak bites and fries for your appetizers to test out their food. Happy hour is when you'll find me there!
Hello BeerTime, Amazing review. Thank you so much. I am a fan of our offerings during Happy hour and it is a good way to taste some of our apps at a lower price. Next time you are in for some Happy Hour, please ask of me and I will stop by to say hi. Happy New Year Mike Leyte General Manager
We were sad to see that the restaurant was almost empty but understandable due to COVID occupancy rules. Food was really good and we will be back.
Hello RobertaS, I would have to agree with your statement. Sad to see us almost empty. We can't wait to get back to serving more guests. When you visit next please ask for me and I will stop by your table to say hi. Thank you for sharing your feedback with us. Happy New Year Regards, Mike Leyte General Manager
We had never been there before, definitely going back again.
Hello MickeyDee, I am so happy to hear that you had a great visit. Also excited to hear that you will be coming back. Can't wait to have you in. Next time you visit please ask for me and I will stop by your table to say hi. Thank you so much for taking the time to reach out. Happy New Year Mike Leyte General Manager.
Service was good. They really cut the menu due to covid, lots of my go-to-favourites weren’t on the menu. Yes
Hello Alyssa, Thank you for taking the time to send in your feedback. It is always nice to hear from our guests. I am sorry that we removed some of your favorites off the menu. I imagine we will get them back on once this lock down passes. Besides the menu, if there is something that we can do to reach 5 stars I would love to hear it. Regards, Mike Leyte General Manager
Excellent food and service. Steak was cooked perfectly
Hello Lee, Thank you so much for the awesome review! I am happy that the culinary and service team took care of you during your visit with us. I will be sure to share your kind words with both teams. Kindest regards, Andrew Whitney, FWP, Asst. General Manager
We had the Burger and the Chicken BLT. Both were fresh and flavourful.
I appreciated the care taken with keeping us safe during COVID
Will definitely be back
Hello, What a great review! We appreciate you taking the time to speak about your visit. Glad to hear you enjoyed your Chop Burger and Avocado BLT. The BLT is my personal favourite! Our main concern these days is making every guest feel safe and comfortable, so I am glad our team did just that. Please ask for me next time you return, I would love to say hello. Kindest regards, Andrew Whitney, FWP, Asst. General Manager
Food was amazing. Music was distracting and far too loud.
Sat with dirty dishes on our table for far too long. Probably 20 minutes. Drinks went dry. Perhaps restaurant was understaffed. Server apologized and was overall very efficient and pleasant. We will be back.
Hello Tara, Thank you so much for your feedback. I am happy you enjoyed your meals. I do apologize about the slower service. With your feedback we will be able to use it as a tool to coach our service team. On your next visit, please do not hesitate to ask for the volume to be turned down if it is too loud. If you would like to talk more please call me at 226-663-5100 or ask for me on your next visit. Thank you again, we truly appreciate your feedback. Andrew Whitney, FWP, Asst. General Manager
The food and the service were outstanding. It was my partner’s birthday and they made it very special (with no singing, thankfully).
Hello Judy, We are so happy that our service and culinary teams made your partner's birthday an outstanding experience! We don't fancy ourselves as singers, we leave that to the professionals. We stick to what we do best, making people feel special, and it shows in your review that's exactly what we did. Thank you so much, and pass on a happy birthday to your partner from all of us! Kindest regards, Andrew Whitney, FWP, Asst. General Manager
The food was excellent. I would definitely go back.
Hello Brendan, Thank you for such an awesome review! It sounds like from culinary to service, your experience, here at Chop London, was a great one! Thank you again and we will see you next time. Andrew Whitney, FWP, Asst. General Manager
We made our very first visit to Chop on December 12 for my birthday. It was a very pleasant surprise to feel completely comfortable in our booth during this time. The music was soft so we could talk without effort. Everything about our meal was fabulous. It was delish. I enjoyed the complimentary dessert. And our young waitress was a gem. We will definitely be back. Stay safe!!
Hello Barb, Happy birthday! It is great to read that we were able to make your birthday experience comfortable, fabulous and delish! Keeping guests feeling comfortable and safe during these times is our number one priority, I am glad we were able to do that for you. Veronica was your server and I will be sure to pass your kind words on to her. See you next time, Andrew Whitney, FWP, Asst. General Manager
We absolutely enjoyed our dinner! It’s a holiday treat for us, and our second time coming here! Will definitely be back
Hello Lena, So nice to hear your holiday treat was so enjoyable! I am glad you chose Chop London for a second time, and we are very happy for your support. Please ask for me on your next visit, I would love to say hi. See you soon, Andrew Whitney, FWP, Asst. General Manager
I thoroughly enjoyed my experience at Chop. The server was friendly and pleasant and the food was spectacular. I would have given the food 5 stars but the mushrooms were too peppery. All Covid protocols were followed and the restaurant was spotless.
Hello Kathleen, Thank you so much for your review. I am happy that our culinary and service teams made your experience a spectacular and safe one! Our number one goal is to keep our guests safe and comfortable. I do apologize about the peppery mushrooms, I will be sure to let the Chef know. He will be able to use your feedback to help coach his team. Kindest regards, Andrew Whitney, FWP, Asst. General Manager
We went for my husband's birthday and had a very nice experience. Service was excellent, food was delicious.
Hello Angela, Happy Birthday to your husband. Thank you for the nice words I am glad to hear that you had a great time. I will be sure to share this with my team. Next time you are in please ask for me and I will stop by your table to say hi. Regards, Mike Leyte General Manager.
Food was good, service was prompt. Though we had to ask for common table items such as salt and paper, Water and butter for your complementary bread.
Hello, I appreciate you taking the time to provide us with your feedback. I am happy to read you enjoyed your service and food. I will be sure to let both culinary and service team your kind words. I do apologize about the missing items. Your feedback will be a great coaching tool to help us grow. Thank you again and we will see you next time, Andrew Whitney, FWP, Asst. General Manager
Happy Hour food & drinks are good value here with steak bites and shrimp....just wish they would do it more medium than well done. Even after asking for them with my chop salad at full price they are still over done. The salads here are great! Like it with ranch dressing instead but on the side as it comes sometimes with too much for me. Caesar salad is great with bacon and a piece of grilled toast.
Hello Marco, Thank you for your awesome feedback. I am happy you enjoy the Happy Hour options and salads! I am sorry to hear about the overcooked steak bites. Next time you are in please ask for me, I would love to help you out with that. Thank you again for your feedback, it will be a great coaching tool for the culinary team. Kindest regards, Andrew Whitney, FWP, Asst. General Manager
We made reservations for the last minute. We were able to get in. Service was fantastic. Milo was our server in london ontario. I had the scallops and my husband had the hamburger. Really tasty. I would definitely go again.
Hello Debbie, I am very happy to read your visit with us a great one, and we were able to accommodate you and your husband last minute! Milo is an amazing server, he truly enjoys giving his guests the best experience he possibly can. I will be sure to pass along your kind words to him. When you do return, please ask for me, I would love to say hi. Thank you again, Andrew Whitney, FWP, Asst. General Manager
Always a fantastic experience at Chop London. Consistent customer service and delicious food!
Hello Lee-Anne, Awesome review! I am glad we are able to consistently provide amazing food and service to you and your guests. Jenny is great and she delivers nothing but the best. She told me how much she loved serving you! It's always great to see you, and I will see you next time. Kindest regards, Andrew Whitney, FWP, Asst. General Manager
Food and service were very good. Waitress took good care of us and the Chop Salad was reallllly good even the second day.
Always enjoy special occasions at Chops.
Hello Nicole, Thank you so much for taking the time to write about your experience with us. I am happy to read that the service team took care of you. I agree, the Chop salad is amazing!! Please ask for me on your next visit, I would love to say hi. Kindest regards, Andrew Whitney, FWP, Asst. General Manager
First time going here, but we’ll definitely be back! Beautiful interior, amazing staff and great service. We started with the escargot (as we often do when it’s on a menu) and we both agreed it was the best one we’ve ever had!
We both ordered the 7 oz sirloin. Perfect cool on the medium rare. They gave us the option to substitute the seasonal vegetables for either mushrooms or asparagus (which we both did and there was more than enough to share). Lots of variety on the menu and something for everyone!
Just a really enjoyable meal and night out.
Hello, Wow! What a fantastic review, I loved reading it. It sounds like your first experience was amazing, from the atmosphere, to service, to food. We are very happy you took a chance and gave us a try! I will be sure to pass your review on to the culinary and service teams. Please ask for me on your next visit, I would love to say hi. Kindest regards, Andrew Whitney, FWP, Asst. General Manager
The server came to us with a sigh.
The side dishes were so small, the plates were so empty. I used to go there a lot, and usually you don’t feel empty and depressed.
We don’t think those dishes worth the money.
Hello MKL77, I am truly sorry about your experience. We strive to make every guests feel special and leave happier than when you arrived. We clearly missed the mark entirely. I would love to learn more about your visit. Please contact me at 226-663-5100, and ask for either Mike (General Manager) or myself. Look forward to hearing from you, Andrew Whitney, FWP, Asst. General Manager
My boyfriend and I came here for his birthday dinner on Monday (November 30th) and it was absolutely amazing. Food, Service, Atmosphere were all exactly what we were looking for. Our waitress was amazing, and had wonderful suggestions. We enjoyed every part of our meals and are planning on coming back December 16th to celebrate our 4th anniversary. We can’t wait to share another amazing meal together at Chop!
Hello Danelle, Thank you for taking the time to send in your feedback. I am thankful for it. Happy Birthday to your boyfriend. I am pleased to know that your visit was a great one. I will be sure to share your comments with my team. When you are in on December 16, please ask for me and I will stop by your table to say hi. Regards, Mike Leyte General Manager.
good quality food and very attentive service. we felt very safe since the employees were sticking to covid rules. I know it must be tough with masks and now face shields. Thank you for doing that for your customers
Hello Diane, To start, happy birthdays! I am happy to read that you and your guests felt safe in our restaurant. Keeping our guests safe and comfortable is our number one priority. I am also glad knowing our culinary and service team took care of you while celebrating 2 special birthdays. Please ask for more next time you are in, I would love to say hi. Kindest regards, Andrew Whitney, FWP, Asst. General Manager
Felt very safe with the Covid precautions in place; food and service both were awesome.
Hello DeeBarr, Thank you for your review, we love hearing the feedback! I am happy to read during your visit you felt safe in our restaurant, that is our number one duty to our guests. On top of safety, I am glad that our culinary and service teams added to you and your guest(s) awesome experience. I will be sure to pass along your kind words. Regards, Andrew Whitney, FWP, Asst. General Manager
Great food, great service.
Hello, Thank you for the 5 stars. I am glad to see that you enjoyed your experience during your visit ot Chop. Regards, Mike Leyte General Manager
Our waitress was amazing the food was delicious. We both ordered steak and it was cooked perfectly
Hello Tammy, Very happy to read about your experience with us and how perfect it was! It feels good hearing such positive feedback that recognizes both our culinary team and service team. I will be sure to pass along your kind words. Please ask for me next time you are in, I would love to say hi. Thank you again, Andrew Whitney, FWP, Asst. General Manager
The service was outstanding. My steak was cooked to perfection. I would definitely recommend this restaurant.
Hello Kevin, I am so happy we were able to turn your experience around from your last visit. From your perfectly cooked steaks to the top notch service. I thank you for giving us a second chance and we were able to exceed expectations. Please ask for me, or Mike (General Manager), on your next visit, we would love to say hello. Kindest regards, Andrew Whitney, FWP, Asst. General Manager
Our whole evening was incredible! The food (filet and strip loin were amazing. Our escargot was perfect!), the drinks (Meredith makes amazing whiskey sours and cosmos!), and the wine was great! The bar manager worked with me to find a glass of wine to fit my wants and even made one available by the glass for me that typically isn’t available.
Our birthdays were celebrated and we couldn’t have asked for more!
We will be back over and over!
Hello, WOW! Great review of your visit! I am glad that our team came together to make your birthdays seamless and fun! It sounds like every department in the building went above and beyond, from service to culinary. I also had a lot of fun being able to help you with your wine selection! Please ask for me the next time you come in, I would love to say hi. Happy birthdays! Andrew Whitney, FWP, Asst. General Manager
Salad had hair in it, manager replaced it, thank you
But i ordered $46 bone in ribeye which was very hard and over spiced and over cooked(no pink color inside)... last time we went on October 8 2020 and it was way better and juicy than this time... i couldn't taste the good steak meat
Hello Sama, I am truly sorry about your experience with us. From a hair in your food to a Bone-in Ribeye that lacked flavour. I would like to hear more about your visit. If you could contact me at 226-663-5100 or by email firstname.lastname@example.org, I would appreciate it. Look forward to hearing from you, Andrew Whitney, FWP, Asst. General Manager
Steak was great! As well as the dip and crab cake appetizers. Server was very friendly and covid protocols were being followed.
Hello Lindsay, Thank you so much for leaving a great review. I am pleased to know that your visit to Chop was a great experience. I will be sure to share this with my team. I know they appreciate getting a great review. Regards, Mike Leyte General Manager.
I had Lunch with a customer and the staff was very understanding that we took a while to order. They were really nice and even took the time to talk with us. When we finally ordered the meal came quickly. I was happy with everything and I would certainly return next time that I am in the area
Hello Stephen We appreciate you sending us your feedback. I am glad that our team made you feel comfortable and not rushed during your visit, and you enjoyed your meals when they arrived. Thank you again and we will see you next time you're in the area. Andrew Whitney, FWP, Asst. General Manager
Overall the food was delicious, and the waitress was quite fast, I found the steak to be a bit undercooked for a medium cook but as side from that it was great.
Hello Cassidy, Thank you so much for your feedback! I am very happy your experience was 5 stars. I am sorry to hear about your steak being undercooked, I will be sure to inform the Chef. Next time you are coming in, please ask for me, I would love to say hi. Kindest regards, Andrew Whitney, FWP, Asst. General Manager
The server was fantastic, we celebrated our anniversary and it was amazing service. Would come again!
Happy Anniversary Chloe, Thank you for taking the time to share you experience with us. I am glad that you had an amazing experience at Chop. Next time you do come in please ask for me and I will stop by your table to say hi. Regards, Mike Leyte General Manager
Food and service was outstanding.We were seated in a small quiet area of the restaurant.All social distancing was in place.We would recommend this location.Cheers
Hello Diane, Outstanding is a word we love to read! Reading your review, makes me happy you and your guests felt comfortable in our restaurant, on top of the outstanding food and service. We appreciate you providing us with your feedback. Kindest regards, Andrew Whitney, FWP, Asst. General Manager
Very nice restaurant but there is no way they were practicing social distancing wit every booth being used
Hello, Thank you for the compliment about how nice our restaurant is! We have been working with the Middlesex Health Unit and 2 weeks ago installed glass partitions between our booths, in accordance to the Covid-19 mandates, which has given us the opportunity to serve more of our guests. I hope this alleviates some of your concerns, and I do hope you visit again. If you do have any questions at all, please contact us at 226-663-5100. Regards, Andrew Whitney, FWP, Asst. General Manager
Had a fantastic time. Music was just a bit too loud for table conversations. But we had a soft spoken person in our group sadly
Great place for a dinner date ambience was very nice the service was exceptional. Thanks Milo!
Hello Chris, I am so happy to read that Milo was able to make your experience with us an exceptional one. I will be sure to pass this along to him, he will be thrilled to hear your kind words. Next time you come back, please feel free to ask for him to serve you and your guests. Thank you again, Andrew Whitney, FWP, Asst. General Manager
If you like unimaginative techno pop music played loudly, inattentive service and expensive mediocre fare then this place is great. I won't go into the minutiae of the meal, lets just say it was unimpressive. There isn't any talent in the kitchen. Period. This is a steak place and the kitchen cannot produce a medium rare 7oz filet? Asparagus that is cooked to the point of surrender and a baked potato that looked like they were rationing out butter, sour cream and green onion. Pepper comes in a shaker and salt is run of the mill table salt, kind of hoping for sea salt and perhaps a pepper grinder?? I know, its a picky thing, but when dinner for three without appetizers or desert, one glass of house wine, one martini and one draft beer runs to $200 I want fresh ground pepper and some damn sea salt. Service is amateur at best, it is obvious they do not train staff beyond the obvious. We would have had a second bottle of mineral water and appetizers, but our server forgot we ordered the appetizers and never seemed to find a moment to bring us more water. I wasn't going to write this, but you asked so here it is. We were in London for business and tired of sandwiches and take out. We went to Chop Steakhouse because the layout of this restaurant for covid inside dining is excellent. They are using every other booth or table, limited seating at the bar so there is ample space and staff are masked and observe proper protocols.
Hello Brian Thank you for providing us with your feedback, it will allow us the opportunities for growth as a company and internal coaching for our staff. I am truly sorry that your experience did not match the expectation. We would like to make this right in some capacity, if you could contact myself, or Mike Leyte (General Manager) we would greatly appreciate it. Our store number is 226-663-5100, or by email at email@example.com. Regards, Andrew Whitney, FWP, Asst. General Manager
The crab cakes were overcooked. The 40 day steak was not worth the money. Overall I think it is overpriced for the value/taste of the food.
Hello DR2020, I am sorry to hear that you did not have a great experience during your visit. This is not the outcome we expect for our guests and I would like to hear more about the steak as we are very proud to offer something that is not offered anywhere else in London. Please contact me at firstname.lastname@example.org or call me at 226.663.5100 as I would like to know what we can do better. I look forward to hearing from you. Regards, Mike Leyte General Manager.
I was surprised that tuna salad dish did not have avocado wasabi sauce.
Hello OlhaFrankiv, Thank you for your feedback. Might be something we could look at to incorporate into the salad. I will be sure to share your feedback with my executive chef. Thank you again for taking the time to reach out. Regards, Mike Leyte General Manager
Our experience during the lunch hour was quite pleasant.
Our host was welcoming, and we chose to eat on the patio; which was tastefully decorated, and comfortable, and although there was an open wall to the outdoors, we were adequately protected from the elements.
The physical distancing from any other patrons was appropriate. The volume level was perfect for conversation. The menu offered a good variety of flavourful food choices.
I like to try specials that a restaurant offers, and it would have been nice to have that option; but perhaps Covid has had a negative impact on that.
All in all it was quite an enjoyable lunch; delicious food at a good value, in a relaxing atmosphere, and I will indeed visit again.
Hello RonMills, I am pleased to see that you enjoyed your visit when you were here. I would like to share with you that we have a dry aged new york steak that we are featuring right now. It is a very unique steak and will be available until December 30. I am glad that you had great food and enjoyed your lunch. Regards, Mike Leyte General Manager
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OpenTable ダイナー680名によるChop Steakhouse & Bar - Londonの評価は4.6☆です。