Copper Grouse - Taconic Hotel
Lovely place, nice people. A smidge overpriced. Wish our burgers had been cooked mid rare as requested. But they were still juicy at near well done, so we didn't send them back. The two tables within earshot had already complained about overcooked expensive beef, so it felt like it would be piling on. We'll try it out again someday after covid.
We appreciate your feedback regarding your dining experience. Reviews such as yours allows us to provide additional training to our staff, and we will bring this to the attention of our culinary team. Thank you!
The only minor minor issue was...that we ordered sourdough bread and it came out only after reminding our server...it would have been nice to get the bread before our meals came out.
We apologize for the hiccup that night. Thank you for sharing you review with us, as we will us your experience for additional training. We look forward to hosting you again at The Copper Grouse.
The server was respectful, helpful, and assured. The restaurant was nice, the food excellent. When visiting Manchester we will absolutely return for a visit!
We look forward to your return visit at The Copper Grouse. Thank you for sharing you dining experience with us.
Great food, nice ambiance, wonderful service. Will be back!
It was our utmost pleasure! We look forward to hosting you at The Copper Grouse in the future.
The seasonal selections were fresh and very well prepared. A food allergy was handled simply without any fanfare or consternation, a very welcome change. Recommendations from staff were spot on and cocktails were on par with other top-shelf provisions from all over the world (San Diego, Austin, Dallas, Boston, Washington, Seattle, Charlotte, Miami, Los Angles, Tulum, Bern, Istanbul, Braç, Venice). The bread pudding was rich and velvety and thankfully not too sweet.
We appreciate the kind words regarding your dining experience at The Copper Grouse. Our bar team takes great pride in creating well crafted cocktails, we hope to see you shortly for our winter cocktail list is coming soon!
Had a wonderful time at the Copper Grouse. Our waiter was very attentive and the food was fabulous.
Thank you for sharing your dining experience with us! We look forward to hosting you at The Copper Grouse in the near future.
Honestly super dissatisfied and disappointed. Looked and sounded great online. Beautiful clean restaurant, just did not deliver. Our server/bartender wasn't overly friendly or informative at all. The food for the price was completely underwhelming and not worth the value. A $29 frozen burger? A limp flavorless Caesar salad that had a hair in it. Just not great quality, nothing seemed cooked from scratch or farm to table like they advertise. I would not come back here- on-top of it I made a note on my reservation that it was my fiancés bday and it never even got brought up or acknowledged. Such a shame because its located in a beautiful high end lodge and they could really benefit if they weren't so mediocre.
DO NOT eat at the copper grouse. The food had NO taste and was overly expensive. We will not be back. There are only of other better restaurants in Manchester Vermont.
We head over to the copper grouse every time we visit VT
This time it was a birthday and it was great
Love that there’s options for my kids as well
Great food and cocktails and had our favorite waiter John !
Thank you for sharing your birthday experience with us! John is a fantastic addition to our team, and we look forward to hosting you again at The Copper Grouse.
Something has definitely changed. Not the same Caesar salad, fries, bun for burger. We had the Wagyu burger. Burger itself was good but bun was soggy. Baked brie was good. Not sure about coming back for a while. Was disappointed.
On behalf of the management team we apologize for our poor showing that evening, reviews such as yours provides us an opportunity to reevaluate our shortcomings and we appreciate the valuable feedback. We look forward to hosting you in the near future to show that we are better.
Ate inside with good distancing, great service, good wine and food.
We are pleased to hear that you enjoyed your evening with us at the Copper Grouse.
The wagu burger was easily the most amazing burger my wife and I have ever had!
The Wagyu Burger is our personal favorite at The Copper Grouse.
Atmosphere was great, food was incredible and the company was amazing!!!!
We appreciate your patronage!
We had read the reviews during Covid 19 and anticipated the wait. It was well worth it.
Regina our server was the Best considering the environment. and the Mac and Cheese was the Best ad a starter!
We cannot stress enough how much we appreciate reviews such as yours, Covid19 mandates have put our industry under immense stress and have tested our capabilities, so thank you for your understanding and patience. It was our utmost pleasure to provide a quality dining experience for you, and we look forward to hosting you again in the near future.
The clam chowder and butternut squash bisque were out of this world!
We just adore this restaurant (and the Inn)! One of the best burgers I’ve ever had. Great cocktails. The pumpkin bread pudding is to die for.
Our bar team creates fantastic cocktails, we admire their creativity and passion for their craft.
Our waitress was phenomenally friendly and the service was fast and professional.
So happy to hear about your great dining experience.
We had an exceptional Waiter named John!! Food was spectacular.. a bit pricey, but overall an amazing dining experience! We’ll return
John is a fantastic addition to our team! We appreciate your honest feedback, and hope to see you in the near future.
We were a group of 5 and came for a nice birthday dinner but we’re surprised by the excellent food. Everyone enjoyed what we had and we all had a great time!
We were thrilled to accommodate you and your party on that special day, we look forward to hosting you at The Copper Grouse once again.
Loved it! Meat and Cheese Board, Hot and Honey Chicken, Wagyu Burger Specail
Thank you! We are obsessed with our Wagyu Burger as well!
Food, service and ambience were all great!!!
Thank you for sharing your experience!
We had a meal that my husband and I will never forget at the Copper Grouse. The food (particularly the fall harvest and beef tenderloin) was outstanding; Amber and Aiden’s warm and genuine service was even more memorable. What a talented and sincerely nice group of people - we will definitely the back!
Thank you for glowing review. It pleases us to hear that our team provided a memorable experience for you and your husband. We look forward to hosting you in the near future.
Food and ambiance was excellent. The staff was very accommodating and friendly. Decor was great abd cannot wait to go back and have their special wagyu burger.
We truly appreciate the glowing review, the wagyu burger is our favorite and hope to make it a permanent addition to the menu. On behalf of the management team at The Copper Grouse we look forward to hosting you in the near future.
Great food and drinks. The baked Brie is something you must order!
We agree! The baked brie is outstanding. Come back soon!
Great food & great front of house night manager! He was so nice and accommodating!
Thank you! We hope to see you again!
The waiter brought out lukewarm coffee and disappeared for 20 minutes after we requested artificial sweetener. I had to find him and he did replace the coffee and apologize. It was Sunday during a brunch hour and all they served were eggs à la cart on the side and a little plate and separate plates of potatoes and pancakes. Strange they did not combine the eggs potatoes on the same plate.What happened to a hearty breakfast with a large platter of food. Why didn’t they offer eggs Benedict During a brunch hour? They actually charged extra for toast at breakfast! Seriously? I had a dinner reservation which I subsequently canceled. Yes the place is nice and hipster but the restaurant doesn’t know what they’re doing.
Thank you for providing feedback regarding your breakfast experience. We had to alter some dining aspects due to Covid-19 when we initially reopened for breakfast. We hear you, we have brought back our menu item "Deuces" removing the a la cart option. We deeply apologize for the slow service you received, and have reinstituted additional training for our staff. It sounds like it was an off day for us, we hope to see you soon to show that we are better.
Dining for dinner on the porch was cold if your table was near the outside railing.
Thank you for sharing your dining experience. October in Vermont can be a bit chilly, we look forward to the day we can return to 100% in our dining area. We hope to see you in the near future.
Might be the classiest place to east in Manchester (excepting Silver Fork). Food is excellent; try the brussell sprout appetizer. The drinks are also top notch. Not inexpensive, but well worth the price.
Way too pricy for the quality and what was ordered. If staying at the hotel again we would not eat at Copper Grouse. Covid related restrictions also impacted the experience but the restaurant should do everything possible to make it a great dinner experience especially with many other options in the area.
Thank you for providing valuable feedback regarding your dining experience. We apologize for any inconvenience you experienced from our state's Covid19 restrictions, this is obviously new territory for us as we are adapting and learning during this process. We appreciate your understanding and we look forward returning to normalcy.
We visited The Copper Grouse while vacationing your beautiful state of Vermont.
O'Laura was our server and was kind, helpful and loved sharing a moment with her in the middle of a very busy night.
Manchester was a highlight and next time, we'll be booking a stay at your hotel!
We appreciate hearing such a glowing review about one of our servers. I'm sure it's hard to hear through the mask, her name is Ellora and she truly appreciates the warm review. We look forward to hosting you in the near future!
Everything was delicious. The clam chowder is amazing. Highly recommend the Copper Grouse to anyone in the Manchester area.
We love our clam chowder! Glad you enjoyed your dining experience at The Copper Grouse.
Amber was a lovely sweet and professional server. Had a great night
Amber is the best! We are so glad to hear you enjoyed your experience.
It was very cold and there weren’t enough heat lamps for each table. It took almost an hour before we got our first course which was delicious but the soup was not as hot as it should’ve been. The entree was delicious, which was short ribs but again not hot enough. The ambiance is always good except as I stated before.
It pains us to hear about your dining experience. We always recommend providing your server this crucial information regarding low temperatures, our staff is more than happy to rectify cold food. We hope to see you in the near future to show that we are better.
Great setting, but the food was not good. Primary complaint is that everything was so bland/under seasoned and portions of my dinner were not cooked at all (vegetables...the meat was cooked well, but again, bland). The heaters on the front porch were great as was the overall ambiance, but we won’t be back simply because the food was so sub-par.
Our heater kept going out and despite four tables nearby being open, our host “forgot” to come back and facilitate a move to a different table.
Food was mediocre at best, overpriced. Our waitress tried, but overall - DONT waste your money here.
The food came too fast even before we got our drinks. It was not hot enough. The server convinced my husband to try a special bourbon for his old fashioned, which we later found out cost $26 vs. my Jean Beam old fashioned at $14. The server also tried to push the addition of shrimp to my husband’s pasta. The manager was good enough to take it off the bill. We are regular customer to the Copper Grouse and were sadly disappointed last night.
My husband and I came here recently for our anniversary and this was by far the cozy restaurant we ate at. The food is delicious, the vibe is so cozy. Totally recommend it! Hotel is also pretty.
Thank you for choosing the Copper Grouse for your anniversary! We are so very pleased to hear about your wonderful experience.
I paid 13 dollars for a "breakfast Sandwich" cold day old bagel, 1 piece of cheese , 1 egg and bacon jam, not bacon ,bacon jam. I could get a slice of bacon for extra cost. The coffee was good the service was slow. We sat outside and the heater above us did not work. It was 43 degrees that morning. The host was dismissive never made eye contact. It was not busy at 830 on a Monday morning. Not a pleasant experience.
We had a 7pm reservation and weren’t seated until 7:35 with no explanation other than the table is still occupied and “we’re busy”. It’s a big restaurant. We asked for water three times before it was delivered. We asked for a side of mashed potatoes to go with our chicken entree and it was served before the water or our appetizers arrived. And then we were given an attitude when we asked them to take it away. The food was poor at best and the service was abysmal. We asked for a manager several times and there wasn’t anyone available. The hostess couldn’t seem to care less. Will not return.
The staff as a whole seemed stressed out. I did not feel that we were welcomed guests. I don’t know what was going on at the restaurant that day that caused the poor service but overall it was not a great dining experience.
We apologize for any inconvenience you experienced during your staff. Reviews such as yours provides us a wonderful opportunity to provide additional training, and to reevaluate our methods as managers. Manchester is currently experiencing a staffing shortage, and we are doing a best to come up with creative ways to provide a more quality dining experience during this pandemic. We look forward to hosting you in the near future once there is a return to normal.
OpenTable ダイナー714名によるCopper Grouse - Taconic Hotelの評価は4.3☆です。