Fortnum and Mason - St. Pancras Station
The cakes and scones were very good. The avocado on toast was very average as was the crab salad both lacked garnish or a side salad at least!
I personally loved my dining experience with F&M, a relaxed and sophisticated atmosphere coupled with old fashioned service, the food was second to none, a must do for everyone at least once I say, very English and very proper
Wonderful service, and we soon forgot that we were inside a major train station. Complimentary birthday cake as a lovely tough.
Limited menu. Though the menu had food allergy codes at the bottom of the menu, NONE of the food had the codes next to the food- not that it didn't have allergens, but that it just wasn't done. Had to ask the waiting staff for gluten free which seemed a bit of a shock anyone could be. Ended up with a moderately dry bit of fish on some spinach. My partner's meal also moderately only. The cafe is squeezed into the F&M shop which is its main business. Tables very close. Neighbour table had cream tea- and it didnt look that appertising either.
Won't be going back.
On the positive one of the waitresses was very good.
We took my boyfriends grandparents here for Afternoon Tea and thoroughly enjoyed our time. The good selection was great and although the tea is £35pp they provided us with refills whenever we asked which was great. There were a wide variety of tea’s available! The staff were very friendly and attentive, and even though the restaurant is in a shop within the station it was very quiet inside and felt like we were away from the hustle & bustle. I would definitely recommend
Very friendly helpful staff. Delicious food. Always enjoy the food. Brilliant location and much much quieter than F&M in Picadilly
What an oasis of calm in such a beautiful station. A wonderful place to meet friends near the platform. Staff couldn’t have been nicer and food lovely. Not as many tables as last time I visited so will always make sure I reserve one of their few tables for another time ... only one negative is the lack of a toilet. There are the stations toilets a short walk away but the queue for the ladies is often very long so not ideal mid lunch! Will definitely be returning next time I’m back in London St Pancras!
No heating on a cold day. Plates for warm dishes had not been warmed and food got cold very quickly.
The dessert not very well
Outstanding as usual! Thank you!
The new seating arrangement doesn’t work on diners. Very cramped and noisy. Shame as it used to be a favourite venue to meet friends
I like the place and the tea was great. But poached eggs in eggs benedict should have a slightly runny yolk. These did not which I think is a basic prerequisite skill of working in a kitchen. Servers will polite though and I did like the cute little seating area.
We ate in December when it was busy ....there was a cold draft from the main door .... we didn’t mention it as the other tables would have had the same issue and our waiter was lovely .... I didn’t think he could have done anything about it anyway. We thoroughly enjoyed our breakfast and will definitely dine again when we visit London next time
A bit exposed - like eating at a table on a mini roundabout. Better value teas in more comfortable surroundings to be had in a myriad of other venues.
A perfect stopping off place to refuel before taking the train. Pleasant atmosphere, very attentive staff and the food was good.
I order the prawns salad which is very small in portion. There is too much thousand island dressing and the size of the prawn could hardly be called "king prawns". There is only a few ice lettuce at the bottom and I don't see how one can describe it as "salad". It's literally a dish with no character but just a few tasteless prawns and shredded ice lettuce mixed with thousand island dressing, not dollar for value.
I booked a table in advance but the table was not ready at all. I went to the reception and said that I've made a reservation. I was asked to wait for a minute at the bar counter but I waited for a while. Finally, the staff came over to me and asked if I was okay with the counter even there is an open table. I replied if I could have the table. They were displeased with my answer. After all, I was able to get the table. The other staff was very kind but the staff I encountered first was very unkind. He served me tea without saying a word.
Disappointed to find a smaller seating area. A little disconcerting when shoppers walk between the bar and the seating area. The food and service are very good but the overall ambiance is spoilt by the shoppers.
They did not have the Classic Afternoon Tea set and the lady in assistance was not very helpful.
The food are average-level.
The atmosphere and the service is really nice tho. Nice place to spend some time chatting with friends/family.
Some of the sandwich flavours were nice (the tapenade style one was lovely), but some could be improved.
I didn't appreciate being called 'Madam' almost constantly by staff. It felt not only grating, but quite patronising.
I also especially didn't appreciate the extra service charge that was added to the bill. I had anticipated the price for the afternoon tea in advance (we were only a party of 2), and if I'd known how much it would have been with the extra charge, I probably would have gone elsewhere.
Excellent! Thank you!
I'd fine restaurant.
Great tea and cake. Sandwich are good, so is the scone.
Ne pas passer par Londres sans prendre un afternoon tea chez Fortnum & Mason....voilà l'essentiel
Hector the waiter was just THE BEST!
Recommend him and F&M
Policy not clear, a waitress said yes, but another waiter said no. Staff are not friendly and not helpful. This was our last lunch in London, totally destroyed our good memories of London.
Great food , relaxed atmosphere and great service. Very good value for money.
Excellent breakfast and service. Lovely little high quality cafe
Brilliant, beautiful ‘made with love’ food,
High level of staff etiquette.
Not just about the afternoon tea. Everything on the set menu was good. Impeccable service too.
Best Ceasar salad I have eaten in a long time!
Also, very generous portions. Thank you
2nd time here after 3 years. The experience was not the same but I have to say that the consistency is there which is a remarkable thing. We had the afternoon tea for two which I found overpriced therefore the value is not there.
We came for a posh breakfast for a special birthday weekend in London. The food was lovely. The waiter and waitress were very friendly, and the free gift for my sister’s birthday was a lovely gesture. The only thing I would say was that the staff seemed a little tired, and forgot to bring our second round of drinks. However the waiter was apologetic when he realised and it was still a lovely meal.
This was my second visit and our lunch was excellent.
Attentive service and great food. The menu isn’t vast but it’s well cooked, tasty and excellent value for money.
It was just a little overpriced for what it was. £4.50 for toast?
Great venue, beautifully presentation and not packed so can hear your conversations! Will return
A good experience to have a afternoon tea here, service is nice, also can buy some souvenir here, saving time, we do enjoy this tea time.
Great place, nice service. The only thing was there were many people waiting for the seats, so when we sit there we felt a little bit pressure