Hard Rock Cafe - Chicago
The service was fast and the waiter was extremely friendly. They made sure that the entire time we were there we were comfortable m. Outstanding performance!
Rockin' Review! Thank you the awesome feedback and shout out to hunter (aka Batman). I will share this with my team and recognize Hunter. We are glad you enjoyed everything. We hope to see you again soon.
1st day of indoor dining again! Probably the most organized restaurant with sanitation. Good experience
Rockin' Review! Thank you the awesome feedback, shout out and for visiting us on our 1st day back. Glad you enjoyed everything. We hope to see you again soon. Chicago dining is back....at least in some capacity. If you need anything in the future (personal reservation, discuss visit in more detail, etc), please don't hesitate to email me directly at chicago.gm@hardrock
Batman was a very good server. We had a good experience
Thank you for the review and the shout out. I will share with Batman (Hunter) and the team. Glad to hear you enjoyed everything. We hope to see you again soon. Rock On
We ordered wings, they gave us 6 wings at $15 without fries. So we ordered two side of fries, each at $5 😂
Isn’t this broad daylight scam? On top of that, the food wasn’t even good. I wouldn’t recommend that place. At all.
Nice setup manager was awesome !
I appreciate the feedback DesireeT. Glad to you enjoyed the outdoor dining experience and the manager. I will share this with my staff. Thank you again and hope to see you again soon. Rock On!
Although my steak was not cooked properly the first time around, the female waiter, Jae, and the entire staff were very nice and professional! They returned with an apology, a well-cooked steak, and a free brownie on the house!! Thanks guys! You guys rock! 🎸
Thank you for the feedback JoeB. Glad to hear we went above and beyond and that you enjoyed everything. I will share this with my staff. Hope to see you again soon. Rock On!
We enjoyed the holiday special. The Caesar appetizer was unique and delightful!
DaniellaP~ Thank you for stopping by and the 5 star review. Glad you enjoyed,, we hope to see you again soon. Happy Holidays
Bday for daughter
This restaurant went above and beyond to make our visit safe and enjoyable. Amazing service, thermal body scanners, wrist thermometers, individual wipes to wash your hands before your meal, hand sanitizers stations, limited seating with social distancing, etc. The food at Hard Rock is always great. Our family of six felt very welcomed and safe at this restaurant. A great option any time, but especially amidst a pandemic.
Just dinner out with my hubby, but the tent was cold, the heaters weren’t very warm.
Considering the COVID-19 lockdown rules in Chicago, the Hard Rock Cafe managed it well. We were in a temporary structure located in their parking lot. There was parking
onsite for only $15 so we got in and out easily.
The food and drinks were good to go - chicken wings were excellent, they had local Chicago draft beers, and the burgers and fries were excellent as well.
The gift shop was open as well, but unfortunately, you cannot go through the main restaurant to see the rock and roll memorabelia. I guess I will have to do that some other time.
Mark~ Thank you for the Rockin' review and shout out about our covid precautionary processes. We are glad you enjoyed your meal and visit. We appreciate you supporting the Hard Rock Brand and understanding the challenges. If you are still in town and would like to walk around the café to see the memorabilia, I would be more than happy to provide you and your family/guests a personal tour. Feel free to email me at chicago.gm@hardrock or call me at 312-943-2252. Rock On my friend!
Our waiter was Joshua. He was awesome, attentive and very friendly.
LizP~ Wow, great shout out to Josh. I will share with him and my staff. Thank you for the Rockstar Review! We hope to see you again soon.
Good food weird staff
Rockin' Review! Great to hear about the food, curious about the weird staff. Feel free to email me at Chicago.gm@hardrock if you would like to go into details. Thank you again. Hope to see you again soon.
THEY WERE THE NICEST PEOPLE EVER!! i loved everything about this place and the workers were the kindest servers ever and were beyond helpful :) i 100% recommend
Rockin' Review! Thank you for visiting! I will share this feedback with my staff. We hope to see you again soon.
Although they only had outside dining, they made us comfortable and were very accommodating. They had a flame heater, music was upbeat, managers were fully involved. They even stayed open late for us. Food was surprisingly great for a chain restaurant, drinks were good. They even have drinks to go... who knew. Overall great time. Rockin and rollin thru covid. Thank you.
Wow, Rockin' Review. It sound likes you had a great time. I will share with my team and recognize the staff working yesterday. We are glad you enjoyed. Did you take a cocktail home with you? Our guest's and staff's safety is our top priority, thank you for recognizing this as well.
Amazing.... excellent attention from the girl who attended us to the manager who came to ask about the service! Congrats
EDDELINU~ Great feedback and awesome shout out. I will share with my staff. Glad to hear you enjoyed everything! Rock On! We hope to see you again soon
Josh was amazing He went above and beyond great guy, Thank you Josh!!!
Wow, Rockin' Review and SHOUT OUT. I will share with my team and recognize Josh. Thank you. We hope to see you again soon.
Fun ambiance and kid friendly!
Elisa~ Thank you for the review and great to hear you had a rockin' time. We hope to see you again soon
Great service, food, and beverages! Came here for the UFC fight and were not disappointed!
That was a FUN morning/afternoon... UFC 254! Glad to hear you enjoyed. Rock On DonnaS.
Staff was very hospitable. Managers were active in the restaurant.
Made us feel appreciated.
Rockin' Review. Thank you. We hop to see you again soon.
It was fantastic. The gentleman at the front was just the absolute sweetest. Our server was so awesome and attentive. The manager checked in and was kind as well. I loved how they are handling covid. A++
AllyV- Thank you for the Rockin' Review and multiple shout outs. I will share with my team. We appreciate you recognizing our covid processes as well. We are doing whatever it takes for the health and safety of you (our guests) and our team. It sounds like you had a great time, we hope to see you again soon. Rock On! 🎸 🎼 🎷 🍔
Great food great service I would recommend anyone to go
CornelL, thank you for taking the time to provide some feedback from your visit. Great shout out and recommendation. Thank you. We hope to see you again soon. Rock On
The service was very slow and the restaurant was not busy, especially for a Friday.
Excelente servicio y calidad muy buena de alimentos.
Thank you for the great review and feedback. I will share with my team. We hope to see you again soon. Rock On!
Amazing the service, food and good ambiance!! I’ll come back !!!
Great to hear NathaliaP! Thank you, we are glad you enjoyed. Rock On!
Pretty pricey for a burgers and fries. Our bill was 120$.
El ambiente fue apagado, la comida normal para su precio; demasiado elevado.
The pulled pork sandwich was all fatty and ruined my mother meal. We both weren’t satisfied understanding we are in Chicago for what I’m paying near $20 for a burger that’s not much bigger than McDonald’s two dollar burger that’s a problem hence the 1 Star for pricing.
The service was good and the GM was nice
JEFF, you are Friggin' AWESOME! Thank you for the review. 🎸 🎼 🎷 🍔
The staff the fantastic and made my birthday special.
Happy Birthday! Great to hear. Thank you for celebrating with us. Hope to see you again soon, rock on!
Great food, awesome service! The Hard Rock Cafe always delivers.
Rockin' Review Jeanette! YOU Rock! Thank you for the feedback. We are glad you enjoyed everything! I will share with my staff. Hope to see you again soon!
Great sanitation and Covid precaution. Food and server ice were great. Downtown was quite, hard Rock was open and happy to have us.
WOW, Rockin' Review! Thank you for the feedback. We are glad you enjoyed everything and felt safe during your experience. We hope to see you again soon.
Rock On! Glad you enjoyed. Hope to see you soon!
Food came out super fast and was delicious . Service was outstanding .
Rockin' Review! We are glad you enjoyed the food and the service. I will share with my team! Thank you
Excellent service! Food was delicious. Would recommend.
CarrieL- Thank you for the Awesome Rockstar Review. Glad to see you enjoyed. Hope to see you again soon.
They take COVID-19 seriously. Temp checks at the door, minimizing service at the table, hand sanitizer. Very professional now and fun as always.
soloop- Thank you for taking the time to provide us a review. We appreciate you recognizing our efforts to keep you, our guests and our staff safe. I am glad to see you enjoyed everything and had fun. We do hope to see you again soon. Until then, stay safe, be healthy and Rock On.
It was beautiful! Service was GREAT food was GREAT!
Was the best visit at a Hard Rock Cafe! Best crew of the whole world
Service was enthusiastic but very slow. Our food was delivered do far apart that we couldn't wait to eat together lest the food already delivered would get cold! The staff was very friendly, just not moving in the right hear.
The facility needed a thorough dusting as well, many of the display cases had a coating of dust that was obvious.
The whole experience was a disappointment. The food was mediocre and the decor was dated.
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OpenTable ダイナー284名によるHard Rock Cafe - Chicagoの評価は4.6☆です。