Hard Rock Cafe - Philadelphia
8oz grilled steak on a bed of fresh mixed greens tossed in a blue cheese vinaigrette, with pickled red onions, red peppers and Roma tomatoes, finished with crispy shoestring onions and blue cheese crumbles.
ONE NIGHT IN BANGKOK SPICY SHRIMP™
8oz of crispy shrimp, tossed in a creamy, spicy sauce, topped with scallions and served on a bed of coleslaw.
GRILLED CHICKEN CAESAR SALAD
8oz chicken breast, grilled and sliced with fresh romaine tossed in a classic Caesar dressing, topped with parmesan crisps, croutons and shaved parmesan cheese. Substitute Grilled Salmon for an additional cost
Smallest hard rock I've been to. Had like ten guitars. Server kept touching his face and kept guessing what we were going to order. Sat at a table that had bar seating facing it. Food was expensive and sucked.
We sat at the bar. Service was excellent. Staff were super friendly and helpful. Food was great. Atmosphere was fun. Would highly recommend.
Unfortunately the order was not as requested. They did try to compensate but I would rather have paid full price for a good experience.
Way overpriced for what we got to eat. Service waa fair but food took 30 minutes to be served. Burgee and chicken tenders... Burger waa fair but fries not even hot the tenders were fine. Not worth it
Reservation was a great idea. We were able to walk right in.
Air conditioning wasnt working
Certain food items was not available from the menu
Great food, awesome service and relaxing atmosphere!
Went during CCD Restaurant Week. The options for lunch were not as great as the dinner options, but the food we ordered was a lot better than we anticipated. Great experience across the board.
Awesome restaurant week menu!
The food was alright - the atmosphere was very energetic and my two daughters loved the live music. The manager gave them both a gold bead necklace, so they were super stoked. Good place for a family to come and eat.
Went out for CDC Restaurant week because the menu posted look pretty good. Get there, they had a completely different menu than advertised for restaurant week. Basically all appetizers. Service was super slow. We were told our waitress had a large party she had to service so just bare with her. We did. But I feel like maybe she should have had help instead of warning customers service will be slow. At that point, we should have left.
The ONLY sides they had available were string beans and French fries due to "the new menu change taking place in June " which was what we were told as if that's an okay excuse. Paid $23 for a scrap piece of salmon the size of a sticky note and they squeezed some bbq sauce on top. It wasn't good.
The manager on duty seemed uninterested and stuck on nothing but apologies. I have another reservation scheduled next week that I'm canceling now. Idk if I'll go back. Very disappointed. The only positive was the chocolate brownie and ice cream, that was good but took almost 20 mins to receive.
5:30 on a Tuesday and the place was pretty empty. It was Philadelphia’s restaurant week so we gave their 3 course meal a try. Appetizers were fine but unspectacular. Smokehouse plates were surprisingly good. One of us ordered the spicy Mac though and it came out congealed and cold. They remade it and it was still horrible. The meals came with cheesecakes which looked great but were solidly Rosen on the inside. For $140 with drinks for the 3 of us it was horribly overpriced for the food we got.
The food was terrible I literally ordered some of the same things I ordered previously this past week and it tasted way different and it was horrible I was so disappointed I also ordered some new items off the festival menu which was terrible as well and I expressed this to the waiteress who did not address my concern she simply gave me my check and said to take care of it whenever I was ready. I usually love Hard Rock Cafe and my kids love the food just as much but this time how can the taste change within days the kitchen did poorly this time because there were more people in attendance and than when we were there before but there is no excuse to give out poor food in a restaurant not sure when I will be back
When I have a bad experience I tend to try things twice. My first time here, I ordered no bacon on my sandwich and they put bacon on it 3 times. It took 4 tries to make me a cheeseburger the way I ordered. The final result was just ok. I then thought ok let’s try again because I like the feel of the place. Both times the wait staff was amazing. The place was clean and COVID ready. However the food was over done and boring. I really want to like this place but I need food to match the vibe. Oh well I tried.
Steph was an excellent server.
Great music, good food, good service, I would recommend Hard Rock Cafe
Great food great service great place
Made a reservation for mother's day around midday an was seated without a long wait in line. Service was excellent with apps an the main course coming out hot an on point, ordered the double decker burger 😋 😋 with spring rolls omg delicious an also ordered the shrimp as an app with a bbq bacon burger for the mom, drinks were strawberry lemonade for her an long island for me 😎 delicious. Overall 5* for everything an never had an issue since coming here as a kid 👍
It was quite an experience. I been here before, but this time I was truly enlightened. The service was great. Host and server was well polite and understanding. Great and delicious food and drink. Even though the lights went out near the end, my sister and I still had a great time and definitely will come back.
My server was great ! Will be back ☺️
The drinks were spot on. The bartender that night was absolutely amazing. She even bought my first round and the food was very good. I’ll definitely be coming back.
Very friendly staff very welcoming. Restaurant was very clean food was great and price is very affordable.
Great music and even better food. Service was amazing!!!!
Always the same excellent quality all over the years !
Another great experience! Cannot wait to go back!
The host was attentive. He thanked me for calling to alert the restaurant that I was running behind for my reservation. We were seated right away & the staff was friendly.
Great experience and they have so many precautions for COVID. Extremely safe, clean, and great food.
The service here was excellent and the waitress provided great customer service and was very attentive. I just think the place is a little pricey for burgers but other than that I would return if I’m in the area.
Fun atmosphere. Great music. Delicious desserts.
It was wonderful. Nice workers food was great... Drinks awesome... Really had a great time and coming back soon... Maybe once a month if possible with reservation
Great staff, friendly communication.
Had a sticker in my food but they were very nice and resolved the issue
Food took a really long time to come out after we ordered, about 45 minutes to an hour, but the overall experience was good. We were impressed with the safety measures in place due to COVID-19, and happy that the staff enforced their protocols.
I was very impressed by the precautions they were taking for COVID-19. Our server, Stewart, was very attentive and kind.
Great server and service in general.
Food was cold they was not wear mask and it's was so loud and there with kids just running around I will never go back agait
The portion sizes were small compared to other hard rocks
I took my mentee here for restaurant week she’s 11 and I’m 25. We weren’t too particular about the live band simply because for such a small space it was soooo loud. The food we both loved and our server was sweet. Would still go again honestly. Followed COVID restrictions, sat inside in a booth and felt comfortable
First and foremost: Hard Rock is taking Covid-19 Safety to a high level including checking your temperature prior to getting past the hostess stand, asking 2 Covid related questions, menus on QR code, a paper disk w/red on 1 side and green on the other so you can turn it to green for your server to approach the table or Red to leave you alone. I felt good about eating indoors with all these precautions in place.
Next our server Anna was Amazing, Service was on point and actually increased the pleasure to our dining experience. All staff was masked, and wearing disposable gloves
Food: we went for Restaurant week and were not disappointed in any of the courses served. From the Caesar salad, to the gigantic burger, to the delicious cheesecake. Everything was fresh, hot and Delicious.
Overall: Hard Rock is high on my suggested places, usually I try not to visit “chain” restaurants but I’ll be back to Hard Rock due to my above remarks..
P.S. (2) managers on staff, also were very welcoming, and appreciative of our visit.
Great Job Hard Rock Center City!!
Remember servers have been hit hard by this pandemic, so tip them a minimum of 20% for average service.. anything better than average service deserves a higher percentage at this time of the pandemic... I’m sure it’s Greatly appreciated especially with less tables allowed to be seated..
Server was great food was horrible. I won’t be back
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OpenTable ダイナー398名によるHard Rock Cafe - Philadelphiaの評価は4.1☆です。