Get together w family
Always have a great time and great food
Service, food and Drinks were outstanding. Always ask for Monica when dining there as she is the best !!!
Had to wait for our table. Our party arrived and table still wasn’t available. The manager had to ask the current occupants to move. I did not think that was appropriate. The reservations were made in advance, they needed to reserve the tables that were needed. Air conditioner was leaking over our table. There was a puddle on the floor, the table, and the chairs. Had to wait till they cleaned it up. 6:30 reservation turned into a 7:00 sitting. Their catering size fries are not as expected. Too small and over priced. Cheaper to order fries individually.
As usual, the service , the food and drinks were all outstanding. This is a well managed restaurant and the service that Monica provides is second to none !
BOOKED A TABLE ON OPEN TABLE FOR PARTY OF 8 FOR 7:30 WE DID NOT GET TABLE TILL 9:30. WHATS THE POINT IN RESERVING A TABLE WHEN WE STILL HAVE TO WAIT
Great service food with friends. We are regulars!
The food took a while to get but good.
Food was barely warm when we got it. Also we waited 48 minutes for our food
I always thought the Joliet location was the best as for overall service but the last few times were the worst. We waited over two hours for our food as well as a lot of the tables around is. The table next to us for warned is that we were going to be waiting a long time. It's time to start going somewhere else.
We waited a long time for someone to take our order and acknowledge us. And when our drinks were low, we were never asked for refills. Service was not good today.
Well we didn’t got in at all they say it a 30 to 45 minutes wait and I book on opening table ahead of times
Great job today!! Isabel was great!
We normally don't have issues however, wings were cold, fries tasted stale and service was lacking. Disappointed !
Excellent customer service & great wings
Will be back great service and the manager did his job
My wife set this up for me for Fathers Day. She got gift cards and made reservations for me and my kids. I enjoyed the deal that was going on. Also that we were seated right away.
Outstanding service & the wings tasted amazing
Food was excellent, my husband and I were shocked to see a charge for one of my margaritas since they messed up one of them. It took 10 min to get a new one and we were still charged.
Great buffalo wings & the staff is second to none
I was quite unhappy that the manager on duty refused to accept my $10 reward voucher. It was my birthday and nobody commented or asked if there was an occasion. Shawna was a nice server but slightly uninformed of procedures and policy I guess. Manager offered to comp $10 off bill but then he disappeared. Won't be going to this Hooters again
The food and the service from Monica were fantastic ! Great wings,beer, vodka and sandwiches. Despite being extremely busy, everything came out in a very timely fashion. Ordered a drink with blue cheese olives, which they were out of at the time. Nicki the General Manager was on her way out the door with an armload of paperwork, but turned around and went back to stuff more olives ! Who else does that ?
The hosts did not even know that when have open table reservations, but we were seated right away.
We went to this Hooters for the Calendar Signing. It was loud per usual -- our waitress was very good at servicing our table -- unfortunately seating was very tight and uncomfortable. Not unusual for this store -- nor is the noise level.
Never got to eat, after food order still didn’t come out an hour and twenty mins later we left! Only ordered a wrap and 10 boneless wings. Slowest kitchen staff ever and a manager that didn’t seem to care!
Tasty as always. They never let me down. Food is always hot and beer is always cold.
Horrible!!!! First they said they didn't have our reservation there iPad was down. Then our server Isabel came one time to our table and after a spill at the table and 25 min with no refills I got up to ask her in regards to tending our table I know it busy but so is every other restaurant on Friday! All you have to do is be present then I asked her about our order we didn't order apps and we were 30+ mins for wings??!!! I have been to a few Hooters and never had I had to wait that long with no presence of a server. I the. Asked her if she forgot our order she just kind roller her eyes at me and asked did I need something ???? Hello I just told you we had no drinks and was waiting over 30 min for wings!!!! We watched her from our see as she scrabbled to the kitchen and was talking to cook guess what ( she forgot to enter our order) we finally received our cold food because we all know there wings are already cooked just need to be sauced..... then she said they were rushing our order and two minutes later food is out. NEVER EVER AGAIN! Get it together if you can't handle a couple tables don't take them. Pour customer service and never did I see a manager!
Server was awesome super nice! Checked up on us enough! Super sweet I believe her name was Nicole not to sure but she was great!
Food is consistently good.
The Wednesday wingsday special is a good value. I like the Thai chili pepper sauce on the boneless wings.
This is our go to place for four or less. Each time we go with 5+ even with a reservation on Open Table, no good. They didn't even know we had a reservation, claimed they have no way of knowing. Hmm, guess if you are going with a group, either go very early, or somewhere else!
Great food and great service(Monica) as always !
The Wednesday Wingsday special is great value. The honey Thai chili pepper sauce is my favorite.
They couldn't find our reservation even though I made it through open table about 5 hours prior to our reservation.
Fast, friendly service and yes she is a college graduate!
Beside the food always being great. Our service was not great. When we got to the restaurant and told them we had an open table reservation and waited for about fifteen minutes after our time. I had asked after a few tables had already been seated if we were going to be seated also. We were told with a reply that they only had tables of four available. We had three. They had thought we had a table of eight when we clearly had three people waiting. If you have a open table reservation and the restaurant is on Open Table then they should honor your reservation and you shouldn't have to wait 30 minutes after your previous time
The wingsday special is a great value. I really like the honey thai pepper sauce on the boneless wings.
Excellent crab legs as always. Gianna was our server. She was great we always have her when we go there.
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OpenTable ダイナー41名によるHooters Jolietの評価は4.3☆です。