The waiter considering all the 'issues' explained everything so we new exactly was expected of us. The meal was tasty and warm.
My wife’s food was cold and was sent back poor choice of vegetables and minuscule potatoes. Dined at Houghwood over the past fifteen years we have always been well satisfied. Very disappointed on this occasion.
We are sorry you were disappointed with your meal on 12th September. We recall that it was explained to you that the tomato salsa with your salmon is served cold. We are always happy to provide more potatoes or vegetables if requested. We do hope you will return soon.
The starters were very good, the main meals, one was poor (rib eye steak) the salmon was good but needed some vegetables with it.
Maybe a one off with the rib eye last time it was excellent.
The tables were set out properly to government guidelines, the staff knew what to do the food was excellent a really good experience.
Thank you for your positive review. Your comments are appreciated by our hard working staff
The overall experience was fantastic the food and service were excellent.
The plans put in place for covid meant there were reduced diners but you felt safe and social distancing observed
Congratulations to all the team
Met up with family for a nice get together. Lovely setting great views across to Liverpool and the Welsh mountains. Nice atmosphere although busy the noise levels where not intrusive. The service and the food was very good, portion size and accompanying vegetables were good. Would have no hesitation in rebooking or recommending this venue.
The service was excellent, but the food was awful, I ordered lamb, but it was more like mutton, the port was hard and dry, and the deserts seemed like they had just been heated up in a microwave. Food wise not a pleaser experience for my and my wife. Could not recommend your restaurant.
I booked a table via OpenTable after reading some excellent reviews. We looked forward to our first visit here and were welcomed by the friendly staff. The starters we ordered were delicious but sadly the main course (rump steak and vegan burger) were not all that great. I think the best way to describe the burger and vegetables is 'bland' and tasteless, with a plain white burger bun that you'd get from the local super market. All in all we've have better for alot cheaper.
3 stars because the staff and atmosphere was pleasant and perhaps we just ordered the wrong thing as the meals other diners had seemed nice.
Lovely staff. Classy interior. STUNNING views. What more do you need. Oh! Plus great food.
We have been coming to houghwood for while, it never lets us down , the menu is varied and all the dishes are fresh
We enjoyed a delicious meal. Service was excellent, even though the restaurant was very busy. The food was very tasty. A delightful experience in all respects. Thank you to all the staff.
Lovely freshly cooked food. Great service and reasonably priced.
Will be back soon.
All around great service, food and surroundings. A quiet evening meal & drinks, reasonably priced.
Will be returning to indulge in the freshly cooked food.
Lovely setting and good choice of food. My elderly sister has trouble with mobility and was taken up to the restaurant using the golf club’s chair lift. The lady in charge made up a table for us near the bar. Nothing was too much trouble!
Food was very nice and we'll presented. However for our liking it cooled a bit too quickly and was served on coldish plates. Also staff sadly lacking basic social skills in that we were not asked about our meals or engaged with as we left.
An absolutely relaxing occasion with brilliant service and fine cuisine. Thoroughly enjoyed our luncheon. Thank you all so much
Lovely place l, beautiful food, to die for scenery
Overall the occasion was really good. The service was prompt all the food at right temperature and well presented.
top quality food and the staff are superb can't do enough for you, definitely going back.
First time we have been disappointed, I ordered Thai fish cakes. Only one with two lettuce leaves and two small drips of chilli sauce. Couldn't taste the fish for the lump of potato in the middle. We will be going back because we do enjoy it at Houghwood.
Always pleasant and helpful welcoming and polite.
Their food is always hot fresh and tasty
A hidden little gem. Great food served served by excellent staff. Nothing too much trouble.
The restraunt is welcoming very pleasant outlook and the staff are very welcoming nothing is to much trouble
Lovely location with great views, lovely food at a good price and good service. Somewhere you can always rely on for a good meal
Our visits are an evening we look forward to for good food, beautiful surroundings and very professional staff who serve us. A brilliant evening
The staff greeted us nd and throughout the evening looked after our requirements exceptionally.
The food was served beautifully and precisely as was stated on the menu . There was no rush and we were able to enjoy our time
We celebrated my birthday just before Mothering Sunday hence a very quiet restaurant. Gareth made us very welcome and was attentive throughout th meal. He remembered me as I had Sunday lunch on my own. It was very busy but service was slick and courteous. Both meals were very good value. The quality of food and presentation very good.
The decor is bland and the table settings could be enhanced with linen napkins and candles. The glorious views of Lancashire more than compensated.
Amazing food in a wonderful setting.
Service was first class and a good range of beers to wash it all down.
Thanks for a wonderful birthday meal.
Main dining room was being refurbished so we were in the lounge/reception area. This did not deter from the quality of service or food which was excellent.
Good food, served nice & hot. Value for money & great location. Had to wait a while for dessert but was lovely when it arrived.
Went last Friday and weren’t disappointed. The food is always good and the veg is always done very well not overdone. Very reasonable. Not been let down there yet
We had a very good dinner at Houghwood, very easy to book, good parking, excellent service with a good selection of food that we all enjoyed. We found the drinks a let down, over £5 for a pint of Peroni.
We have been to the Houghwood many times over the last few years and always been very happy with the food. However, when we visited last weekend we had a very poor meal. 2 of our party had beef which they both felt has a strange smell and taste and could not eat it. They left the meat and explained to the staff what they though of it. The member of staff said she would speak to the chef. Nothing else was mentioned until we asked for the bill. They had not charges us for deserts and a bottle of wine. This was most appreciated however when we asked what the outcome was with the chef, we were told that they had been serving beef all day and we were the first to complain.
The other two who had the ham in a mustard sauce, (which was very nice at the time) one of them was sick twice during the early hours and the other felt ill all night and was very bloated but not sick.
Really not sure what happened but has left a very bad feeling of not wanting to eat there again.
Lovely location, value for money, nice friendly staff:)
Excellent service & food was great as always... would fully recommend especially for special occasion family get togethers
The menu card doesn’t look like a restaurant, more of a Chain eatery.
The staff are very accommodating and helpful the meals are always hot and well presented.
first time ive been very enjoyable quite remote trying to find the place , but its a nice place staff very attentive. nice menu and beautiful room with nice ambience .
was a very nice chabge
Excellent Sunday lunch, previous meal for friends birthday ( my first visit) earlier in the week prompted me to book for a family Sunday lunch.
Excellent service, food, atmosphere and value for money! What more can I say