Jack Astor's - Burlington
The food was delicious!! Went for my boyfriends birthday. The garlic bread was so good!! The steak was good!!!
Food was cold, when replaced the second one was not cooked. The restaurant did the right thing in the end. Service was excellent.
Our server Connor was outstanding! Everything was great; I dine here often.
Nice big patio with the best nachos I've ever had at a Jacks'!
Seated under a speaker playing hip hop at 6.15 , very loudly. Requested a table move or to reduce volume. We literally could not hear ourselves speak.
Server claimed it had been turned down and then failed to even acknowledge the issue in further requests.
Asked multiple servers who says they’d need to ask a manager. I promise you nobody was at the restaurant to listen to music at 6.15 on a Thursday evening, but it seemed like it was more of a priority than guests
Food arrived, has to ask twice for cutlery , ketchup S&P.
Being open is insufficient for gratitude, you still need to offer good service.
They did a great job of outdoor tables being spaced apart appropriately. Food was good. Servers were great, all wearing PPE.
great location, excellent food and plesant servers! You are well aware of the delicious pan bread
Excellent customer service. The manager was friendly and came to our table to wish us a happy holidays and provided us with some discounts cards for our next visit. Loved the chat with her and the happy faces we had serving us.
They were great, seated us, even though we were early. Super friendly, gave us our space, but, super attentive. Our server, made sure, to ask, what we were doing after dinner, for our date.
While service was quick and efficient the value for the food just isn't there. Extremely overpriced
Yes, we would recommend the restaurant to others and we will be returning in particular to book the Elvis booth. Very conducive to family conversation. Thank you.
put in a special request and they didn’t even read it until i got there, by then the spots that i had requested were already filled up ...
We had a great time. Birthday celebration for our daughter, she loved everything except being celebrated. lol
It was clean and the service was really good. The food was good but not outstanding which I didn’t expect it to be since it’s a chain
Server was excellent, food was delicious and the atmosphere was fun!
Awesome experience!!! Had a fabulous mother’s day dinner.
We arrived early and they seated us promptly. However we asked for a table away from large groups and children and they brought over a table with both. The restaurant was very empty at the time they brought this group in.
The food was good although service was relatively slow. Our server was very friendly and may have been new, to be fair. It was very busy and we heard a birthday song 3 or 4 times during our stay so we'll probably sit in the bar next time.
Met with a friend at lunch. The background music too loud for a conversation plus there was a large group beside us to add more noise. We managed. Our server was busy with this large group and we had to ask to get our bill and drink refill.
Was still very impressed with the menu choices. I had the sired tuna with rice. Amazing!!!!
A very good meal with average service & nice ambience...would definitely go back!
Happy you had some really great vegan options to choose from.
Jack Astor’s always does a great job with their food.
All four of us enjoyed our meals very much. Our server, Alexis was fantastic, very patient with us as we were doing more taking and not enough looking at the menu. The whole dining experience was very enjoyable.
We all enjoyed our meals.. Quick & Friendly Service.
What an ambience! We celebrated birthday of our kid and it was such a great presentation. Servers were attentive, quick to respond and witty. Food was well prepared and tasty. This is our standard hangout place and wish them best of luck!!
Out of our table of 5, one person found a long stringy hair baked into their Garlic Pan Bread appatizer. The manager was involved and apologized for the error. Not more than 10 minutes later, the same person at our table found another hair at the bottom of their entree stock to the bowl. This was a different coloured hair. Needless to say disgusting and unsanitary. The manager took the meal off the bill, and discounted everyone else's meals by 15%. I am thankful for the manager's actions but once is a coincidence, twice is a pattern. I won't be going back to this location anytime soon.
Great Atmosphere, awesome food and great service. Over all we had a great time. Would definitely go back again.
Had a great meal at Jack's. Only "complaint" would be that my entree showed up while still eating our appetizer. But, food was fantastic!
Needs better air ventilation. As soon as we stepped in our eyes started to burn.
It was good and good value. Service was prompt and friendly
They weren’t super busy on Friday nights but the service was slow. The poutine came out cold, the second one came out much nicer. Wish the waitress came by more to check on drinks.
Very good food if a bit pricey. Great selection of beers and the Thai noodles were excellent.
food was great ... and the service as well
the ladies liked the Pink Bubble, and had other patrons stop by out tables to ask what that was called.
reasonable pricing on food a little high on the bar drinks.
Good hostess and server. Nice to make introductions
Starter was excellent
I thought the main portion was small for the prices.
Very attentive service
My food was served cold even though it was chicken mac & cheese. My companion's food was hot. It was like they put it in the bowl and forgot to throw it in the microwave. So by the time I got a replacement my friend had finished their meal. Not a great scenario. Food was mediocre, not like I've had in the past. Service was not great and waitress seemed out of it (possibly hungover or out partying late as it wa noon). Won't be returning.
We mane a reservation and we’re promptly seated when we arrived. Our order was taken and it arrived promptly. Everything was good with our order however when dessert was ordered it seemed to take a while to arrive. And,frankly, it wasn’t worth waiting for. The brownie was pretty dry,
We like the restaurant but tonight’s visit wasn’t the best.
We stopped in for a quick dinner. The food was great, service was friendly and everyone seemed to bring having a great time.
Great service and very good food
Long wait for food. Cold fries on one plate. Overdone sweet potato in the other.
Only plus, server was friendly.
Won’t be going back.
Have to say was very disappointed. My 2 girlfriends go there every year when one of them comes home from Florida. First off they changed the menu! Two of the 3 of us always ordered the buffalo chicken salad which is not on the menu now. Tried to order anyway but was told they can’t do it. Menu was not impressive at all, 5 different burger options but not much else in the sandwich department. Went with the Chicken Clubhouse with Caesar salad. Again, not impressed, very tiny sandwich and not very flavourful. Salad had hardly any dressing, had to ask for more! Bill came and it was $24, I didn’t even drink, just had water and we split bruschetta between 3 of us which meant 1 and 1/2 pieces each. By the time I added tip it was almost $30. After years of going there with my 2 friends, I will certainly not be going back anytime soon. Too many other good places to go for that kind of money. Lastly, music is way to loud! I actually remember this from last time and had forgotten. All in all, not a good experience.
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OpenTable ダイナー94名によるJack Astor's - Burlingtonの評価は4.4☆です。