Jack Astor's - Scarborough
Good service and place
It was ok. Food seemed under seasoned. Serving staff was ok, not entirely enthusiastic.
Watched the NBA game, great atmostsphere and excellent service
i asked for my food to be packed. they never brought it back
The server was very polite she did an amazing job and the service was very fast I had the Bombay curry chicken it was delicious
This is our Favourite Jack’s and we are never disappointed.
Thank you for an awesome evening! We will be back again!
The service we received was exceptional. It made our visit wonderful time.
This is a go-to Jack Astor's for me. Large restaurant that is not too crowded - even when full - and service is excellent. Most JA's are very noisy; however, the size and layout of this location seems to dissipate the noise. A very pleasant evening.
Yes I would recommend. Just miss the Cobb salad no longer on the menu.
Slow service . Waiters were busy talking to bar tender
The front staff were very accommodating, I forgot to let them know my 93 year old, who is in a wheelchair was attending. They quickly changed our booth to a table & ensured my Aunt was comfortable.
Dan our server was fantastic & his service was quick & friendly
The only down side was my husbands coleslaw was way over dressed & my Cesar salad was very underdressed. Guess my husband got my dressing!
Usually we have a fantastic time at JA, as it is my son's favourite restaurant. However this time the service was terrible.
Our waitress, Amanda, did not seem engaged at all. Didn't pay attention when we were ordering, we had been sitting for almost 20 minutes before she even came to the table, messed up on our order and then dropped the bill and that was that.
We were not impressed at all this time. And it was my son's birthday, which we had told her but she didn't seem to hear us. He didn't want us to repeat it since she didn't seem to listen the first time.
Justin was a good manager to us. Food was in great quantity.
Waiter was amazing, attentive and really nice. Had a great time to just eat and meet up with some friends
Went here for new year’s eve. It was a bad start for new year. Overpriced for the quality of food. Ordered the 2 foot long board beef nachos. It should just be just 6 inches as portion was very small. The 2 foot long board was not necessary at all. Mostly iceberg lettuce, hardly any other topping, have to look closely where the beef and sour cream went??? My family ordered burgers and was disappointed as it was bland and buns were soggy. The server only came back to pick up the bill and the free cookie for the kids meal. She was not attentive at all. Came out very disappointed-
Come to this location often and it never disappoints, Jack's is old faithful.
Partner was vegetarian, found acceptable dish. A good ending to our busy day. We'll be back.
A large Jack Astor’s with great food and usually good table service, but uneven host staff service. The first time I made an Open Table reservation at this location, at the end of October 2018, the restaurant cancelled it with no explanation. They seated us anyway. Our second reservation for November 23 was not even acknowledged: When we arrived, the hostess told me we didn’t need a reservation “because you are only 2 people”. So I have not been given the points for the reservation. I have emailed Open Table about this. They had a few large Christmas parties in when we were there resulting in uneven table service with all our food coming out at once, but no drinks until much later. Not sure we will return to this location.
Excellent customer service, high quality food and beverages. It is nice place in Scarborough for tasty food and hangout with friends.
Love the Jack Astor’s in Etobicoke had never been to this location. Took my sister for lunch today and it was terrific - wonderful food and service. Will definitely be back. Had bruschetta, Caesar salad, pasta and fish and chips. All perfect! The only glitch was that they had cancelled my reservation with no explanation but they seated us anyway.
Good food ... but noisy
I usually take clients to lunch at either Jack Astors or Moxies. On this day my client had to reschedule so instead I met with my wife and kids as a surprise for my kids as they never see me during working hours. I asked to be placed at a booth near a TV as kids love that. The host brings me to an empty section (I'm guessing for server rotation purposes) and sits us a table where the TV does not work. Our server (Dan?) checked in a couple of times but forgot my wife's ice tea. Then served us the wings pre-plate with a long hair in between the veggies/ we returned it and asked for a replacement. The food tasted great - Kids loved the Calamari, wings, burger, fingers and salad. Overall a poor experience.
Good food. Ordered chicken fingers- definitely recommend
Amazing service!!! We went on Friday night to Jack Astor's Scarborough location for dinner. Matt our waiter and he was bubbly friendly and extremely outgoing and went above and beyond to make our visit a great one . We were with our five year old son who was under the weather a little bit and the manager came by to see how he was doing. He came back with an iPad for him to watch some videos on YouTube to keep him occupied and make him feel better. I thought the service was incredible. We will continue to go to Jack Astor's for our family dinners and date nights. Thanks for the selfie guys!;)
Superb nachos and great service thanks kevin!!
Ordered a steak with veg, came out with fries. Told the server and they admin it was a mistake and took it back and return with two little broccoli on a big plate. Looks like kids meal
The service was great. I'm an ex restaurant manager so it's a little harder to please me but I'm a great tipper if you do. Our service was attentive the whole time and we were a table of 8 with 6 kids! The food amd drinks all came out on time. Whenever we needed something we got it as there was always someone there. Great night!
Good food, a bit loud, but the service was great
Set up two friends on a “blind date” and they had a great time. Jacks was the perfect venue to set them up!
Thank you staff for taking care of them!
Went out for new years dinner
Jack turn up the heat,.and did the nachos get smaller?
Pasta was overcooked. Not enough sauce on the bow-tie pasta as well.
Fantastic experience but on this night their chicken tenders were horrible. I dont know if they used old oil to fry them but they had a weird colour, odor and taste to them. When I removed the batter the chicken itself was good.
Ceaser salad was soggy, limp and warm. Our fries never reached the table. Our meal redemption was one lunch and drink were comped ...but still paid 57.00 for two meals at lunch time kinda expensive.
Bill incorrect and server did not check before presenting. Server too talkative and interrupted business conversation several times. Server confusing in explaining menu. Quality of food underwhelming and overpriced. Parking full and had to park across the street. Main entry doors out of service requiring entry through side door which was not clearly indicated. Crowded and very loud. Attempted to get reservation on phone and told it was first come first served. Told them I can get reservation with Open Table and they responded with surprise and told me to book with OpenTable.
It was a great night and booking through the open table was great
Great food. Great service. Chicken fingers are always the best. Ahi tuna guacamole was amazing!
Excellent service, friendly and efficient staff. Delicious food. The bread with garlic and 3 melted cheese is incredibly amazing as the Nanaimo dessert. Love them!
Price very reasonable for the quality they serve. Good to make a reservation to go on weekends.
Rachel was great; sat us right at the front door so not a great location in a not so busy lunch service. Good was ok.