Everything was wonderful and our server, Donna was great!!! Highly recommend!!! We took my sister and brother-in-law for the first visit!!!
Birthday dinner for my other half
My only complaints are that my steak was over cooked (med instead of med rare), and the garlic mashed were not garlic-y at all. The server did offer to replace the steak, yet i do not like sending food back, so opted to keep and eat it, the mashed I did not bring up, I just ate them but they tasted no different from regular mashed potatoes. She returned a moment later after speaking with management and offered us a free drink due to me not wanting to replace the order. I greatly appreciated this, as I have been in similar situations at other restaurants, and no attempt is made to rectify the situation other that "if you don't want a new one there's nothing I can do" I was very happy with my servers willingness to go a bit above and beyond to make it a better experience (especially since she knew it was our first visit) when she did not really have to do anything at all. On top of all that, despite the steak being overcooked, it was still quite flavorful, and I did eat the entire meal. The highlight for me was the crab cake though, it was delicious and will definitely be getting another on my next visit, planned for my fiance's birthday next month.
Never disappoints. Best prime rib in the area. Love the salad bar.
Steak was excellent but the double stuffed potatoes were almost burnt. Otherwise a good meal.
Hi John, We are sorry to hear that you weren't satisfied with our Stuffed Potatoes. We will share your feedback with our chefs, so they can know where they missed the mark. We are glad you enjoyed our delicious stake! We hope to see you back soon!
We were there to celebrate my husband promotion at work and it was wonderful! Great drinks, fabulous food and an excellent salad bar!! Service was great and we thoroughly enjoyed ourselves! We look forward to our next visit!!
Thank you for this honest and positive feedback, Antoinette! We appreciate your business and we're glad to hear details about your last visit. We're proud to know that you absolutely loved our food and service. Please come back again soon!
Loved our food, our server Evelyn was wonderful .. we were entertaining and they also loved the food..best place in South Jersey
Thanks for the amazing review, Carol! We are pleased to hear that you received excellent service form our friendly employee, Evelyn! We'll let her know she did a fantastic job! We are also glad to you enjoyed our delicious food! We can't wait for your next visit!
I didn’t expect to have to wait in line to order my dinner that was nearly $100! It was like “fast food steak.” Steak and baked potato were tasteless. Salad bar was decent but prices were really high for a self-serve restaurant.
If you have $100 to spend on a nice dinner, go elsewhere.
Always get a good meal and service is excellent - usually get in there early so we don’t have to wait to be seated
We are so glad you had a great time dining with us! We appreciate your support and kind comments. Please come back soon, it’s always a pleasure to serve you!
Delicious food, great service
We appreciate your wonderful feedback, Donna! We are pleased to hear that you received excellent service and outstanding food! We hope to see you back soon!
Disgusting and overpriced
Great restaurant for steak and super salad bar. Offer decent assortment of draft beer and compressed wine list by glass and bottle.
Thanks for the awesome review! It's our pleasure to serve you. Please come visit us again soon!
We had reservations on Saturday night and when we arrived the restaurant was extremely busy. Brian Okeeny was so nice to us since we had to wait awhile for a table. He kept us informed
Thanks for the high rating! We are glad to hear that you felt very comfortable with our amazing management! We hope to see you back soon!
I haven’t been to the Library IV in over 15 years and we wanted to try something different for a change and this restaurant is pretty close to home. Service was slow and our server not very attentive. I ordered a cocktail and after 15 minutes or more had to remind him. When the drink was delivered it was awful (it was supposed to be a margarita) So I only had water to drink and never once was asked if I wanted a refill. No one at the table was asked if we wanted more beverages. Steak was ok but overcooked. Don’t think we will be back again as we could find better food and service for the same prices or less elsewhere. Wish I had a better experience as I use to enjoy the restaurant back in the 90’s.
Hi Kimberly, We are sorry to hear things didn't go as expected. We are always hard at work to make sure our team delivers our brand promise and every customer has a positive experience. Knowing where we are missing the mark helps us to know where we need improvement. Please reach out to us at our email. Thank you.
I definitely feel that this establishment is way overpriced for the food and atmosphere.
Hi Linda, Thank you for your honest feedback! We believe that we offer competitive prices because of the value we provide to our customers. We hope we see you again soon!
Good stop. Lobster amazing.
Thank you for the positive review, Jeannie! Come back soon please!
The stuffed salmon was terrific and the salad bar is always something we look forward to!
We're glad to know that everything went fantastic and you loved the food! Come back soon please!
Steak was overcooked which is the last thing I’d expect from a steakhouse. I always finish my food but not this time
Hi Jennifer, Thank you for sharing your review with us, as it helps us know where we can improve on. We are sorry to hear that you were not satisfied with your steak. We commonly receive positive reviews about the effectiveness of our chefs, and we are disappointed this wasn't the case. We will share your feedback with our chefs, so they know where they missed the mark. We hope we can earn your trust again.
Overal meal was great !
We appreciate your wonderful review, Russell! Come back soon!
unusual set-up regarding ordering. table was not ready at time of reservation. Entrees were excellent. I will consider returning on a night likely to be less crowded
Thanks for taking the time to share details of your last visit with us, Harry. We are sad to hear that your table was not ready when you made your reservation. We will share your review with our staff, so they know where they missed the mark. Other than that, we are glad to hear that you enjoyed our Entrees! We hope to see you back!
Awesome as usual
Thank you for the wonderful review! We are glad to hear that your dining experience was once more wonderful! Keep coming in!
Out with the girls. We enjoyed cocktails, appetizers, the phenomenal salad bar and the desserts.
It was a good night.
Thank you for the awesome review! We are glad you and your party had a wonderful dining experience with us, enjoying our delicious appetizers, Salad Bar, dessert, and excellent Cocktails! We can't wait for your next visit!
We had a wonderful dinner for Valentine’s Day weekend. The place was packed and the service and food was phenomenal. We look forward to our next visit!
We were hear for an evening dinner. Good experience.
Thanks for leaving us excellent feedback! We are glad to hear that you had an awesome dining experience with us! We'll make sure to keep up the good work! Come back soon!
Outstanding food, great server, and seated quickly
Thanks for the wonderful review, Mertz! We are pleased to know that your last visit with us was a total success! Keep coming in!
Very bland food
Cook took our order as he was cutting meat & used the same hand to write down the orders. Did not wash hands in between.
Our server was awesome! The chef that took our order was extremely rude, the person that brought our food was very rude! My steak was undercooked and I had to send it back. The calamari appetizer was awful, we didn’t even eat it. My margarita tasted like lime juice. This is my third time at this location and the last two were just not good. The only thing that made it better was our server Juliana.
Hi Cecilia, Thanks for sharing your review with us. Your satisfaction is our top priority and we are sorry to hear that you were disappointed with your last visit. Please accept our sincere apologies if any member of our staff was anything less than friendly to you. We typically receive positive reviews about the effectiveness and friendliness of our chefs and staff. We are disappointed this wasn't the case. Again, sorry for the inconvenience. We hope you give us another shot to impess you.
Classic steak house. Great service. Our waitress was very personable and accommodating to my son.
Thanks for the awesome review, Jon! We are pleased to know that you enjoyed our delicious Steak and excellent service! We can't wait for your next visit!
Food was food. Drinks were good. Was very loud sat by the service area.
Thank you for the positive review! We are thrilled to know that the food and drinks were excellent! Come back son!
Once again a fabulous meal and delicious steak. I ordered a 14 oz filet mignon medium-well and once again the best steak I've ever had. I have dined at some of the finest steakhouses throughout the United States and nothing I can compare
Thank you for leaving us wonderful feedback! We are proud to hear that you always have a wonderful dining experience with us! We truly appreciate your trust and support! We are pleased to hear that you were delighted by our exquisite Filet Mignon! Come back soon!
We love this place! The food is always great and the drinks are good too. The only problem is we eat too much.
Thanks for the wonderful review, David! We are glad to know that you always receive excellent food and drinks! We'll make sure to keep doing a good job! Keep coming in!
Got the surf and turf and my fiancé got the steak and shrimp. Everything was delicious! We will be back because of the wonderful food and fast service!!
We appreciate your awesome feedback, Stephanie! We are pleased to know that you and your fiance enjoyed our delicious Surf and Turf, and Steak and Shrimp, as well as receiving excellent service! We can't wait for your next visit!
The food was almost absolutely tasteless, great atmosphere, I wanted it to be good so bad, i just couldn’t get over the fact that everything tasted like it was made with water instead of seasoning. And when we kindly said something regarding not liking the food it was completely dismissed. More more for an old timers taste buds, stay away!
Hi Destiny, I am sorry you were disappointed in your dinner,and that you didn't have your issues were not addressed at the time. I will be in touch to see if we can make it up to you. Thanks Brian O Keeney owner
despite having a reservation and even arriving early, we were still not seated for another 25 minutes. food was subpar, salad bar of incomparable value to berlin location, service hardly
Thank you for sharing your review with us. We truly appreciate it as it let us know where we need to work on. Your satisfaction is our biggest priority and we are sorry to hear that our service was not at its best on your last visit. We will share your feedback with our staff, so they can know where they missed the mark. We are glad you enjoyed the food. We hope you can give our service one more shot to impress you.
Had a good meal at Library IV. However, the room we were eating in kept getting cold. Makes food not enjoyable.
Hi Bob, Thank you for reaching out and sharing your review with us. We truly appreciate it as it lets us know where we need to work on. We are sorry to hear if our room temperature stopped you to fully enjoy your meal in any way. We will share your review with our management, so the issue can be fixed. Thank you for bringing this to our attention. We are glad the meal was good. We hope to see you back soon.
A pleasure as always. Fine food and great service. Drinks are very reasonably priced.
Thanks for the wonderful review, Maria! We are pleased to know that you always have a good time dining with us! We re glad to hear that you always receive excellent service and delicious food! Come back soon!
Great atmosphere and excellent service. Every dish ordered was cooked to perfection. 1st time but def won't be my last.
We are glad to know that your first visit with us was a total success! It's wonderful to hear that you enjoyed our cozy atmosphere, excellent service, and delicious food! We can't wait for your next visit!
My favorite spot for dinner or drinks. Always treated like family. Impeccable service and the food is always great!!
Thanks for the awesome review, Craig! We are proud and thrilled to hear that you love dining with us! It's pleasant to know that you always receive delicious food and excellent drinks! We hope to see you back soon!