Makimono - Ajax
Our waitress must have been having a bad day. She rarely smiled, never came to make sure we were okay, and we had to ask for the bill after a 10 minute wait. Too bad because I’m usually a very generous tipper.
4 senior citizens, showed ID when we arrived, charged full rate. Food served out of order, desserts first, soups and salads last.
Horrible. Service was atrocious. We will never go back.
Same good fast food and service. Though I do think this is priced a bit high for the all you can eat (for normal sized appetites).
Will still come back, but maybe not as often.
Lovely as always; sometimes tough to flag down the waiters because they zoom by so fast and give no chance for you to notice them let alone call them. But overall great place, we go often!
This is my go to place in most cases for almost all occasions because I know everyone enjoys the place and worth the money.
awful service!!! We arrived and the manager told us that there was no reservation. I asked her to check her reservation from open table and then she agreed to take us!!! My God...and that was only the beginning. They mixed our orders. everything came late. no apologies from anybody not even the manager...horrible horrible service!!
Not if you have any allergies. Received multiple dishes with my allergen despite telling them more than once.
We always go to Makimono in Ajax. We decided to bring my mother in law for a Mother’s Day Lunch. I had made a booking, which was confirmed, 2 hours prior to arriving. Upon arrival the hostess said she did not have our reservation. I showed her the confirmation and she agreed to seat us.
Once the food started coming out it was appearant that they were cooking some items in advance to keep the food moving with the busy Mother’s Day Crowd. Although I appreciate the thought, the initial food wasn’t fresh.
Food became better as the service went on. We will still come back but I was just a bit frustrated.
I got wasabi which was dark green obviously old and tasted like nothing. Not spicy tasting in any way. I couldn't get it on my sushi because of how hard it was. Some of the soup I got was only lukewarm.
I had a reservation, yet you let two people who arrived before me go to a table. They had no reservation. And asked me to wait.
Won't be coming for dinner ever again, this was horrible.
Loud and busy. The food was ok. They couldn’t find my reservation.
The food was good, I went twice and both times the service wasn’t particularly friendly.
Considering I specifically mentioned it was for my daughters special birthday, there was absolutely NO acknowledgement of this - so pretty disappointed.
We came here for Valentines Day and had a reservation. The food was colder than normal but we didn’t complain and despite the fact we had a reservation they still gave us a number and we waited 10 minutes. Not sure what the point in reservations is if they aren’t reserving the actual table.
Customer service was not great with the first server. The second person was more pleasant
It was my daughter’s 13th birthday and she wanted to have a special dinner. Makimono has private room that can seat 12. She was able to eat with her friends in a private setting while her mom and I enjoyed eating in the restaurant. Great food and service.
Not kid friendly at all. They need improve customer service. I have asked three different server to give us spicy mayo, all of them forgot to bring. Fourth time I was rude. Then they gave us the mayo. Then no soy sauce, or ginger. After all food arrived they gave us those. I mean it wasn't busy at all. It was a weekday, they just didn't feel like working.
Food was great! We were there to celebrate my mom's birthday and also to send off some relatives as they were heading back to the U.S.
We started with soup and a few maki rolls then awaited our next order, so we ordered again, then the food came and came and came to the point where we ate too much, but we still had room for dessert.
If I had to recommend anything, it's the fried banana for dessert. Slices of banana coated in bread crumbs and fried became crispy heavenly bites of goodness!
Went for Mother's Day,wasn't impressed with the service ,forgot to bring a lot of dishes,forgot to give wife roses,but were very fast to bring the bill,so fast the manager took my money and my server had to ask me if she brought the bill or not !!!!
Mother’s Day. Very delayed. No notice of set menu. Seated 30 min after reservation. Very noisy. Food was good.
One of my favourite places in Ajax.
Our seating waitress was super friendly with a beautiful smile! Glad we got her throughout the evening and for payment =) (even if there were two-three other waiters in-between that made small appearances. They did not have any expression on their face at all... lol)
Buffet prices gone up but quality gone low, disappointing!
Great food, great staff
The atmosphere is very nice at this restaurant. Of course, the food and service are great. I will definitely come back.
We went for Valentine’s Day. We had reservations for 8:30pm & did not get seated until about 9pm. When we got there, I was standing right in front of the lady at the front desk trying to communicate with her but she would just look at me, & then completely ignore me & serve other people like I was not even there. My boyfriend had to step in and finally she listened. Even then after, she was still serving other people who did not have reservations, & when we confronted her about it, she asks “do you even have a reservation?” Which we clearly told her we did from the beginning. When we were seated, we didn’t get our food until 45 minutes after. Horrible service, but food was great.
Went there for an all you can eat sushi buffet as a date with the significant. The cost was more than expected but the food and atmosphere were definitely worth the price. Lightning fast service and an innovative way to order, with a tablet sending your order. You feel like you're cheating the system! Not the most personable employees, but that's easily forgivable. Loved this restaurant!
The food was amazing and staff is super friendly. Our table or 12 was reasy early & food came out really quickly and tasted amazing.
Great atmosphere, will come back for sure! They made the extra effort of playing a happy birthday song and presenting a dessert with a candle which made the night. :)
Excellent food and service. We come here often and are always happy
Very good place to have lunch
Quick and efficient service. Beautiful food presentation. Tablets a godsend so that you can see what the food looks like before ordering. The seniors all you can eat price is extremely good value.
The food was good and came quickly. The service wasn't the greatest; the waitress barely said two words to us and we had to flag her down if we needed anything. We took our three kids and they ate the all you can eat as well but it was definitely not worth what we paid. I would recommend this restaurant for a couple but not the best place for kids unless they are 8+
Never made a reservation for that restaurant for that day, sorry?.
Would like to know how a reservation was made ? And why I couldn't cancel it when I realized there was one!
Had dinner but ordered through the A la Carte menu. The sushi cut was so thin. Also service although friendly was slow.
Food is very good, it comes out quickly and is fresh. We always enjoy it.
Had a reservation, still had to wait.
Been here many times! Food is always great, but service was terrible today. It wasn't busy at all, but the waitress barely came over.
Would have been nice to get a slightly bigger table do our group, but was still ok.