Miyako at Andaz

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1. SB

   SBeg

   ロンドン

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2023年1月24日にご来店

   overall4food5service4ambience5

   Food was excellent, shame they ran out of hot sake, one of the waiters was perfect, the others seemed nervous. Careful of which table you get, my chair was butting the chair behind, plus as a right handed perspn the table is too close to the wall, my elbow kept hitting the wall.

   Miyako at Andaz返信日 2023年1月26日Dear SBeg, Thank you for sharing your recent experience with us and for your kind feedback. I am delighted to hear that you enjoyed all our food offerings at the Miyako .Regards Miyako Team.

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2. OT

   OpenTable Diner

   ロンドン

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2022年12月24日にご来店

   overall5food5service5ambience5

   Loved it! Great dinner and excellent service. Best premium Sake ever. Very good cuisine and authentic.

   Miyako at Andaz返信日 2023年1月11日Dear Anonymous, It is a pleasure to read your review. Thank you! Regards Miyako Team.

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3. MM

   MayuraM

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2022年12月16日にご来店

   overall5food5service5ambience5

   We had such a great time with my mates. Food is amazing and good value and the waiters are so friendly. We will definitely be coming back.

   Miyako at Andaz返信日 2022年12月19日Dear MayuraM, Thanks so much for the lovely review! I really look forward to welcoming you back soon. Regards Miyako Team.

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4. RW

   RobertW

   ロンドン

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2022年12月13日にご来店

   overall5food5service5ambience5

   The service was excellent, our server was very attentive and friendly. The food was incredible, well presented and delicious. We loved the decor inside especially the colourful umbrellas on the ceiling. We are definitely coming back soon!

   Miyako at Andaz返信日 2022年12月16日Dear RobertW, Thank you ever so much for the kind words, we do pride ourselves on giving our guests only the very best experience and we are overjoyed to hear that you enjoyed. Regards Miyako Team.

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5. s

   stephenodonnell

   Cornwall

   評価・口コミ (10)

   VIP
   5.0

   評価・口コミ (10)

   2022年12月9日にご来店

   overall5food5service5ambience5

   Close to perfect. The service was extremely good and attentive. The sushi is top quality, prepared by chefs who are expert. We loved it all

   Miyako at Andaz返信日 2022年12月10日Dear Stephendonnell, Thank you for your wonderful review - we are so please you enjoyed our dishes and our service. We hope to welcome you back to the restaurant soon .Kind Regards, Miyako Team.

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6. RW

   RhiannonW

   ロンドン

   評価・口コミ (27)

   VIP
   5.0

   評価・口コミ (27)

   2022年12月8日にご来店

   overall5food5service5ambience4

   Excellent food and friendly attentive service. A little close to the tables either side, it is a small restaurant, but otherwise very nice.

   Miyako at Andaz返信日 2022年12月10日Dear RhiannonW, We are delighted to hear that your experience with us was such a success. We are looking forward to seeing you again soon. Best wishes Miyako Team.

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7. OT

   OpenTable Diner

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2022年12月1日にご来店

   overall4food4service4ambience4

   Super friendly service

   Miyako at Andaz返信日 2022年12月4日Dear Anonymous, Thank for your feedback, I assume you enjoyed visiting us. Kind Regards Miyako Team.

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8. A

   Antonia

   ロンドン

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2022年11月24日にご来店

   overall5food5service5ambience5

   Great spot for sushi, lovely food. I recommend the Crispy Spicy Salmon sushi. Quick and attentive service, friendly team. Handy spot near Liverpool street, I paid and was on my train within a few minutes.

   Miyako at Andaz返信日 2022年12月4日Dear Antonia, Thank you so much. I am so pleased to read your comments about the food and service, we work very hard to achieve it on a daily basis and to have it recognized is very rewarding. Kind Regards Miyako Team.

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9. OT

   OpenTable Diner

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2022年11月24日にご来店

   overall5food5service5ambience4

   Food was delicious

   Miyako at Andaz返信日 2022年12月4日Dear Anonymous, Thank you very much, your comments is shared with the team. Kind regards, Miyako Team.

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10. RH

    RichardH

    ロンドン

    評価・口コミ (6)

    4.0

    評価・口コミ (6)

    2022年11月22日にご来店

    overall4food4service3ambience3

    Very nice quality sushi and quite attentive service. Reasonable value given the quality of the food.

    Miyako at Andaz返信日 2022年11月24日Dear RichardH, Thank you for taking the time to share with us your feedback in regards your recent dining experience at the Miyako. Kind regards Miyako Team.

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11. JA

    JAMES

    ニューヨーク・トライステートエリア

    評価・口コミ (4)

    VIP
    5.0

    評価・口コミ (4)

    2022年11月15日にご来店

    overall5food5service4ambience1

    Outstanding, if you can remain patient. Tiny space, zero ambiance, walls above the height one could reach with a rag were super dusty, there’s a narrow unwelcoming evening entrance from the hotel lobby that we mistook for a service door & almost split. Glad we didn’t. Our cold dishes, sashimi, sushi & maki we all expertly prepared & of an excellent quality. We lived in Asia for 10 years & visited Japan dozens of times - we know our stuff. Prices, including alcohol, were beyond reasonable, especially for a hotel restaurant, which we usually avoid. Here’s where you need some patience: the service is pure Fawlty Towers, in that it can be comically inept but is also just so warm & kind-hearted. You will have to place orders twice, your food may come before your drinks, glasses shatter constantly. Just be cool & everything will be fine. Online reviews complain about unordered items appearing on your bill. I can say with confidence they are not trying to rip you off but are just a little frazzled. They could probably use another waitperson but the place is so tiny I doubt they could fit another person. If you are impatient, this place could drive you mad but you would be missing out on a top meal at a great price with really kind service. If we lived in the neighbourhood we would be eating here at least twice a month. Highly recommended if you are not in a rush & come in with an open heart.

    Miyako at Andaz返信日 2022年11月17日Dear James, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy. We always strive to provide the best food and service possible, and I am very sorry this wasn’t the case. Kind regards Miyako Team.

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12. K

    Karolina

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年11月8日にご来店

    overall5food5service5ambience5

    I marked noise level as quiet but only because we were put in the private dining/pub section due to no space in the restaurant. The restaurant itself seemed noisy. The food was fantastic! Our waiter went above and beyond, he was superb! We spent about £110 for 4 people with no alcohol but with soft drinks. I consider this very reasonable. We were all stuffed and did not need any more food. Will certainly come back for more of the tasty food and toasted rice green tea.

    Miyako at Andaz返信日 2022年11月13日Dear Karolina, Greetings from Miyako! I cannot thank you enough for this fantastic feedback. We are so grateful for sharing your experience and glad to hear that we met your expectations. Our aim is to delight each, and every guest and it seems we have done it well. I shared your review on our meeting and the whole team was delighted, just so happy to hear your fabulous comments. We really hope you return to join us for another meal very soon. Regards from Miyako team!

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13. a

    arshadr

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年10月27日にご来店

    overall5food5service5ambience5

    If you’re looking for a really high quality Japanese restaurant with excellent service, a wide selection of food, prepared and served by professional and very friendly people, this is the place. The ambience is great. It’s easy to have a conversation. The staff are great. They understand allergies and were careful to make sure everything was clear. Perfect!

    Miyako at Andaz返信日 2022年11月13日Dear Arshadr, I cannot thank you enough for this fantastic feedback. We are so grateful for sharing your experience and glad to hear that we met your expectations. Your kind words about our service, food offerings are much appreciated and will be shared with the entire team, they will be so pleased to hear your feedback! Thank you so much and we look forward to welcoming you back very soon! Best wishes, Miyako Team.

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14. SI

    SILVIA

    ロンドン

    評価・口コミ (1)

    VIP
    5.0

    評価・口コミ (1)

    2022年10月26日にご来店

    overall5food5service5ambience5

    Best sushi in London so far and very cozy and decent. Famipy friendly

    Miyako at Andaz返信日 2022年11月13日Dear Silvia, Thank you for taking the time to write review, I have shared your kind words with the entire team. We look forward to your next visit. Best wishes, Miyako Team.

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15. SS

    SlimShaney

    ロンドン

    評価・口コミ (2)

    4.0

    評価・口コミ (2)

    2022年10月26日にご来店

    overall4food4service5ambience4

    Nice place. Pretty relaxed. Quite small and a little bit tight when eating in but the ambiance suits it. Food is excellent. Great little spot!

    Miyako at Andaz返信日 2022年11月13日Dear SlimShaney, Greetings from Miyako. I have passed your comments on to the whole team including Chef. Thank you and we hope to have the opportunity to welcome you back soon! Best wishes, Miyako Team.

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16. d

    ddt99999

    ロンドン

    評価・口コミ (16)

    VIP
    3.0

    評価・口コミ (16)

    2022年10月25日にご来店

    overall3food4service3ambience3

    The service is not great, we need to ask for a few times to get served and they don’t provide cutlery or extra plates to us although we told we will share the food. Ambience wise, The restaurant look a ordinary canteen and the food price does not worth it.

    Miyako at Andaz返信日 2022年11月13日Dear DDT99999, Thank you for sharing your feedback. Kind regards Miyako Team.

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17. PA

    PAPI

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年10月21日にご来店

    overall5food5service5ambience5

    Good and service was amazing. We will definitely come back! We were sad to find out that there was no happy hour, which is why we booked the table. However, the fish is really fresh and staff members are lovely

    Miyako at Andaz返信日 2022年10月24日Dear Papi, Greetings from Miyako, WOW at simply say. Regards, Miyako Team.

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18. NA

    NADIYA

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年10月20日にご来店

    overall4food5service4ambience4

    The sushi was excellent, particularly the crispy tuna and crispy salmon rolls

    Miyako at Andaz返信日 2022年10月24日Dear Nadiya, Thank you so much for your review. Best Regards Miyako Team.

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19. M

    Mestizodiner

    サリー

    評価・口コミ (6)

    5.0

    評価・口コミ (6)

    2022年10月20日にご来店

    overall5food5service5ambience5

    Nice place for lunch. Always passed it by never actually visited

    Miyako at Andaz返信日 2022年10月24日Dear Mestizodiner, I am so glad you enjoyed. Thank you for using Miyako. Regards, Miyako Team.

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20. NB

    NadineB

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年10月18日にご来店

    overall2food5service1ambience5

    The food was lovely and even one of the best Japanese we have ever had. We were just forgotten all the way by the staff, we had to ask 4 times for water, we were served tap water à which was not a problem but were charged for a bottle. We realised it too late. For the meals, we reminded them at least 3 times, 3 tables came after us and left before us. They apologised which we appreciated but still had to waive to remind them that they still forgot our dishes. When we asked for the bill, we were charged twice for the starters. That was our last evening in London and was not cool to leave with this in our mind. Not cool guys!

    Miyako at Andaz返信日 2022年10月24日Dear NadineB, Thank you for your feedback, please accept my apologies. It is very unusual for us to take that long. Your comments will be shared in with the front of house team and the kitchen chefs in order to improve our delivery timings. Kind Regards, Miyako Team.

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21. TH

    TomH1234

    バッキンガムシャー

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年10月18日にご来店

    overall5food5service5ambience4

    Great food, great service, thanks! Would definitely go back

    Miyako at Andaz返信日 2022年10月24日Dear TomH1234, Perfect! Thank you so much. Regards, Miyako Team.

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22. M

    Micaela

    ロンドン

    評価・口コミ (3)

    1.0

    評価・口コミ (3)

    2022年9月14日にご来店

    overall1food3service1ambience3

    I was very disappointed on sept 14th as the fire alarm went off twice with apparently no reason. On top of that my main dish was forgotten about and I had to wait for 1hr. The food itself was delicious but service very disappointing.

    Miyako at Andaz返信日 2022年9月22日Dear Micaela, I am sorry to read your experience was not satisfactory. Safety is very important and we must investigate. Please, accept my apologies once again. Kind regards Miyako Team.

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23. e

    emd19aj

    ロンドン

    評価・口コミ (3)

    1.0

    評価・口コミ (3)

    2022年9月8日にご来店

    overall1food1service1ambience1

    Wrote that I had a mild nut allergy when I booked, after checking their menu / website. Got to restaurant, allergens on menu clearly listed but waiter told me I couldnt eat anything as there was nuts in everything and everything will be contaminated. Then overheard him telling his colleagues I had a severe allergy as we had to leave to find elsewhere, not sure why he lied about that. They shouldnt have accepted my booking, the allergens on the menu are pointless if the kitchen is that unsafe they cross contaminate everything in the waiters words. Very disappointed, and unexpected given it is a nice establishment in London.

    Miyako at Andaz返信日 2022年9月22日Dear emd19aj, Would like to apologize that your visit to us was not the experience that you should have been. I understand your comments and will speak to the team, all your points have been shared with the management involved. Kind regards,Miyako Team.

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24. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (5)

    5.0

    評価・口コミ (5)

    2022年9月6日にご来店

    overall5food5service4ambience5

    I went to Miyako for a quick work lunch with a coworker. It was great food and nice service. There was a slight mistake with the final bill due to a busy period (which I hadn’t noticed). The manager Samuel was quick to message me on OpenTable and apologized for the mistake. He then tried to solve the situation by offering solutions to fix it as fast and easily as possible. Food was great, very authentic — definitely value for money.

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25. V

    Viktor

    ロンドン

    評価・口コミ (7)

    2.0

    評価・口コミ (7)

    2022年8月27日にご来店

    overall2food2service2ambience2

    Food is nicely presented but very plain tasting. Nothing special compared to other cheaper and authentic Japanese restaurants in London. Japanese Negroni cocktail at 13 GBP is a rip off as its just an enormous block shaped cube of ice with about 20% liquid around it. Also, space in restaurant is very tight. Only about 10 tables packed very close together. Overall disappointing.

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26. c

    chrisb

    サリー

    評価・口コミ (13)

    4.0

    評価・口コミ (13)

    2022年8月27日にご来店

    overall4food4service5ambience4

    Good choice of food - Interesting Location which, with a Window street gives a great view of the outside world. Food was excellent and plentiful without being too much. Good pricing structure and the service was second to none. Everything freshly prepared . Hot food served hot and fresh.

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27. OT

    OpenTable Diner

    ロサンゼルス

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年8月19日にご来店

    overall3food4service4ambience2

    The good: Simple Japanese food done to a high standard and at reasonable prices. The bad: I felt the decor and ambiance were a bit lacking given this is an Andaz restaurant… a bit more space, comfortable seating and dimmer lighting would have been good.

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28. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年8月16日にご来店

    overall5food5service5ambience5

    Very intimate dining area, friendly and fast service who were able to give good recommendations. We will definitely be coming back.

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29. GM

    GusM

    ロンドン

    評価・口コミ (38)

    VIP
    3.0

    評価・口コミ (38)

    2022年8月10日にご来店

    overall3food4service2ambience2

    Uncomfortable seats and clueless staff ! - felt like I was at cafe not at the Andaz. I had to ask for basics twice like Soya and wasabi. The first soya container was empty- at least check !!!! Lucky I had been here before and like the food, normally in Japanese restaurants you are greeted by the chef, the silence was deafening

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30. RG

    RobinG

    フェニックス・アリゾナ州

    評価・口コミ (1)

    VIP
    4.0

    評価・口コミ (1)

    2022年8月5日にご来店

    overall4food4service4ambience3

    Intimate and tasty, good option for Andaz guests. Loved that there was a vegetarian selection on the sushi menu.

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31. ZS

    ZitaS

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年8月4日にご来店

    overall5food5service5ambience5

    First time at Miyako, and it won't be the last. The food is absolutely to die for! Tried a couple of cocktails too, they were nice and refreshing. Thank you for a lovely evening. We will be back

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32. OT

    OpenTable Diner

    ニューヨーク・トライステートエリア

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年8月4日にご来店

    overall4food5service3ambience4

    Incredible food but it took over 30 mins from when we finished our food to receive and pay our bill despite asking for it three times.

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33. RO

    RafaelO

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年7月19日にご来店

    overall5food5service5ambience5

    Sam was very friendly and attentive. The chefs are always amazing

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34. OT

    OpenTable Diner

    ロサンゼルス

    評価・口コミ (12)

    VIP
    5.0

    評価・口コミ (12)

    2022年7月6日にご来店

    overall5food5service5ambience3

    Excellent sushi 🍣

    Miyako at Andaz返信日 2022年7月8日Dear Guest, Thank you for taking the time out to leave a review of your recent visit in Miyako! It thrills me to read that you have had a wonderful experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Miyako in the future. With kindest regards, Miyako Team

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35. KB

    KeliB

    ロンドン

    評価・口コミ (4)

    4.0

    評価・口コミ (4)

    2022年6月22日にご来店

    overall4food5service3ambience5

    The food was excellent and cannot be faulted. The place is nice, very chill, nice decor. Our waitress was friendly and helpful but the service felt very slow. Two of the four things we ordered came a long time after we had been given the first two despite asking for everything together. It felt like the way tapas is served - as its ready - although that wasn't expected, or explained by staff. This is the reason they lost a star in my review. Overall, I highly recommend the excellent food but make sure you have enough time to enjoy it and know that the hot stuff will come after anything else you order.

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36. e

    elliot

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年6月18日にご来店

    overall5food5service5ambience5

    Great value for money in a convenient location

    Miyako at Andaz返信日 2022年7月12日Dear Elliot, Thank you for taking the time out to leave a review of your recent visit at Miyako! It thrills me to read that you have had a wonderful experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Miyako London in the future. With kindest regards, Miyako Team

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37. R

    Richard

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年5月31日にご来店

    overall3food4service3ambience3

    Food was very good, ordered chicken but got pork which wasn't an issue for me but obviously could be for some people. Although our booking was 2.30 the place closed at 3 so we were given our bill before we requested it. A little to rushed for my liking

    Miyako at Andaz返信日 2022年6月5日Dear Richard, Greetings from the Miyako. Thank you for sharing your feedback. Your feedback is very important to us therefore your food comments are passed on to our culinary team and Chef who is carefully reviewing your comments. Hopefully we will have the opportunity to welcome you back so we can demonstrate our service of excellence and food created with passion. Kind regards Miyako Team.

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38. JT

    JohnT

    ロンドン

    評価・口コミ (4)

    3.0

    評価・口コミ (4)

    2022年5月21日にご来店

    overall3food3service4ambience2

    Good quick service, friendly waitress, food was ok, Katsu chicken was a bit bland as an appetizer. The main dishes were much better.

    Miyako at Andaz返信日 2022年5月24日Dear JohnT, I would like to thank you for taking the time to leave us such a detailed review. It is only with feedback from our guests that we are able to maintain our standards. Kind Regards Miyako Team.

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39. C

    Chan

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年5月10日にご来店

    overall5food5service5ambience5

    Sashimi and sushi are fresh and tasty. Service is excellent! Highly recommend!

    Miyako at Andaz返信日 2022年5月11日Dear Chan, Thank you so much for your review! It is always a pleasure to hear that our guests are having phenomenal experiences whilst dining with us. Kind Regards ,Miyako Team.

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40. s

    samd

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年5月6日にご来店

    overall2food2service4ambience2

    The room felt claustrophobic, the tables where tiny and some for the fish didn’t taste as fresh as it should. Too much competition in the area not to be better than it was.

    Miyako at Andaz返信日 2022年5月8日Dear Samd, Thank you so much for taking the time out of your day to leave us a review. It is only with our guest feedback that we are able to improve time and time again. We are sorry to hear that you were disappointed - I can guarantee that I will pass this on to the relevant management teams for review to make all the relevant improvements. Kind regards Miyajo Team.

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