Naturally Chinese Restaurant
I love this restaurant. My parents don't live in London, so it's nice for myself and my brother to eat at an authentic Chinese eatery and be reminded of home :) it is always busy and full of families. I love that it is family run, and that I recognise the staff every time I visit. Yummy food, friendly and relaxed vibe.
Loved our visit to this fantastic restaurant. Beautiful food, friendly service, knowledgeable and helpful staff.
Such a great place, food is excellent, great GF choices and you are not left feeling unpleasantly full after the meal.
It tastes ‘clean’ and looks really appetising.
We went as a family of 3 for a special birthday meal, lived up to our hopes and expectations. Will definitely go again and wholeheartedly recommend.
Great for those of us with allergies! And my partner (who can eat everything) loves it too. Great service, friendly staff, delicious Chinese food.
always delicious! best chinese around. maybe add more grilled dumplings.
Excellent food and friendly staff.. would definitely like to visit again.
Gluten free chinese at it's best. The food was delicious!
A fabulous dinner and evening with some superb food
Much appreciated for your feedback. It's pleasing to hear of your positive experience with us.
The service was so bad that we’d never consider coming back. It’s a shame, because the food was decent.
Also pretty cheeky applying a service charge automatically to the bill, given that we had to ask theee times for water and my partners food came out 20 minutes before mine, meaning the rice we meant to share was cold when I started eating.
Thank you for your time to give us feed back. I'm sorry that you felt let down by the service by our front of house team. As it was Chinese New Year weekend evening, one of the busiest time of the annual calendar. It was difficult to deliver our usual service standard.
A first visit for a long time. It was busy and food took a long time to come. Indeed we had nearly finished when last dish arrived so we sent it back. It still appeared on the bill so that then had to be sorted out. I don't think I would go again on a Saturday night -too busy but a weekday maybe -food was good - ambience less so - too many children/too much noise even though we were tucked away in a corner,
Thank you for your feedback. I'm sorry that we were not able to deliver to your expectations. As a business, we aim to be authentic in every way, this includes family dinning, celebrating Chinese New Year. If you are looking for more quieter ambience, then weekdays after 7.30pm would be the best times to visit.
Delicious as always.
As per usual the food was delicious, however our food order got mixed up and the waiter in the red top stunk of very bad BO. .
Great food and my wife was thrilled to be able to order gluten free Chinese!
Although the restaurant was very busy, the service let down the quality of the food. Despite booking, we waited far too long to be seated and even longer (nearly 35 minutes) to have our drinks order taken. Once the food arrived, it was good, but was slightly overshadowed by how long everything took to arrive. One dish was even cancelled as they didn’t know it was for our table! Need more staff on busy times.
Been here twice within the last 6 months, food is absolutely delicious, staff very nice and attentive but not overbearing.
We were a table of 4, the service was just first rate,they were kind helpful and above all very friendly. The food was exceptional. I would recommend this to anyone who loves chinese food
Everything except the lager is gluten free so you can relax on that score if you or a guest is trying to avoid it. No worrying about whether the pasta really was gf! On the other hand non gf guests don’t need to worry either as it was all pretty delicious. A good range of meat , fish and veggie options. Particularly liked a raw mango salad and a crispy prawn wrapped dish. Although nearly every table was taken there was enough space between us so no eavesdropping and a nice noise level. Easy to hear without shouting. Recommended.
excellent food! Best Chinese restaurant in London with a Gluten free menu which is fantastic.
I selected this restaurant since they offer dim sum, but they were soggy and there was not much variety. The crispy beef and noodles recommended by waitress was ok, but not the other dish we ordered. For the quality and ambience the price was high. My local takeaway does a lot better Chinese food then this restaurant.
All very good / non greasey Chinese ! Good choice of food on menu to
Having served us another bottle of wine just minutes before we were then told at 22:20 on a Saturday night that we had to leave as they were closing. They gave us 15 minutes before literally pushing us and another group out the door, which totally ruined our night when we were celebrating our friend's engagement. They were rude and should have told us when we arrived that they were closing early, or at the very least not served us more wine, which they had no problem charging us for.
Our usual dining friends are veggie and one is intolerant of various foods. This establishment catered for both of these requirements and more besides. Food was very well prepared and presented, served with a smile and good timing.
We will be going back again even though we all live some considerable distance away.
Food did not taste fresh. Chicken with white bean and cashew was chicken was not pleasant. Did not serve dishes. They did not tell us that they were sold out. Prawn dish and gylang. Very disappointing experience. This restaurant has gone down hill
We came to Naturally Chinese as we had seen an advert saying that their chicken was organic. Having thought that we might ask for food to be boxed up for us to take home, we ate it all, as it was so moreish! Two of us being vegetarian, I was tempted by the tofu but, as I know that most of the world's soya beans come from genetically modified crops, I wasn't sure of the provenance. That aside, it was fun to try Chinese vegetables. My son said the prawn toast was the best ever.
The service was slow at first but got better as the night went on. Food was all cooked well but the menu could do with a shake up as it’s been the same for many years. Had a lovely evening and would recommend.
I really enjoy eating at Naturally Chinese as the food is fresh and really tasty and not 'gloopy' as I find some Chinese food to be! The staff are friendly too
This is my favourite Chinese and travel from Epsom to come here. I love the dim sum and is better than some soho/Chinatown restaurants.
I equally enjoy the normal evening menu and has a relaxed atmosphere.
The decor could maybe be a bit more luxurious as I find it a little basic and not very romantic should you be on a date.
We're told when we arrived for our 20:30 booking that we would have to leave by 21:30 so they would serve starters at same time as mains.
No logical explaination given except that they were opening on the following day and needed time to rearrange the tables.!??? (I'm sure every other restaurant manages somehow!!!)
Absolutely perplexed by this logic and also found the staff quite rude.
Will not be eating there again!
Very disappointed booked this last min on open table and when we got to the restaurant they said they didn't have a table for us. The restaurant blamed open table and were very rude and unaccomodating. They made no effort to apologise.
Excellent food and pretty good value. Restaurant prides itself on offering healthy msg free Chinese food. The food is good, fresh and portions are generous. I would go back, but service is a bit passive.
Great Chinese food and an amazing gluten free menu approved by the coeliac society
Great local Chinese restaurant. My gluten intolerant friend was very happy. The braised aubergine was delicious.
Had a really great meal at Naturally Chinese. Went with a coeliac friend who LOVED the menu! She was able to eat SO many things she'd never been able to before - very happy indeed! We went for the set menu (with additional GF option added as extras), and everything was delicious.
Not many people dining in, but a LOT of people collecting take-aways, so very popular food!
Will definitely return.
Well priced, tasty food and very relaxed atmosphere. No MSG
Had heard from friends that the service isn't good, but food was. Gluten free menu very good; enjoyed particularly the shredded chicken starter. The meat dishes rather pricey but the starter and sides were generous. Made mistake with order but wouldn't acknowledge. Didn't have my booking made online. Service was odd, shame as worth it for the food.
Fantastic all round.
Naturally Chinese is a decent local. The food is not bad and for me there were good and reasonably healthy vegetarian options. It was pretty quiet the day I went so was good for a catch up with a friend and I have been before in a group as it is quite casual and not a fussy place.
They offer an extensive gluten-free menu including dim sums! The restaurant is also accredited by the Coeliac UK.
We got there and they said in an unpleasant way that they do not take online bookings
It was an overall good experience. There was only 2 waiters on Sunday evening and they made every effort to make us feel welcome and that our order were prompt. The service was good and so was the food.
We ordered a dish that we did not enjoy and they did not charge us for it.
Booked this as a last minute option. Reviews were mixed but we had an impeccable experience - food, service (we had 3 children with us). All of us just wish we lived closer - we would be regular customers.
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OpenTable ダイナー100名によるNaturally Chinese Restaurantの評価は4.2☆です。