Portofino - Hanley
I was a little disappointed by Portofino, as although the service was very good and our waiter very attentive, I thought the food was very overpriced. On entering the restaurant there was a distinct smell of fried food and although the ladies toilet looked sparkling clean, the smell in there was unbearable. They clearly have a problem with the sewer that needs sorting.
Delicious food and great service. Great value for money so much better then all the Italian chain restaurants.
Birthday treat for partner the food was excellent well prsented and service equally good wil def be back
Restaurant was friendly but almost empty for our mid-week pre-theatre meal. Husband had steak which was not cooked to his request but was taken back and came back fine.
the "maitre d" was very efficient and although our online booking did not appear to have been registered ,found us a table straight away(no mean feat ,the place was rammed!) we were served quickly with drinks , and the food arrived in a minimum of time also , good as always. my one and only gripe is that (in my opinion) the deserts are a tad overpriced for what you receive1 having said that ,the waiters and waiters were run off their feet but served everyone with a smile. brilliant.
Portofino is very smart a lovely place to eat. I love the food and the quick friendly service
Tables too close together but amazing food and ambience!
perfect service! We stayed late and the guys were so hospitable. A lovely meal and evening.
Delicious fried mozzarella and abundant antipasti. Lovely service and attentions for our child. Highly recommended.
Ambience and service were very good indeed and the restaurant is comfortable with kind lighting and very clean. The food was good: we shared a pate starter which was excellent. My companion had the Pollo Parma which he said was superb. I had the Stroganoff de Pollo which wasn't as creamy as I normally like, but good nonetheless. The mixed side salad was generous. Desserts were lemon sorbet and a superb Affogato. We had a litre of house red wine (which was light and tasty) and with a 10% tip the bill was £82 which we felt was very reasonable for the quality of the meal.
Fantastic food, wonderful service, and a lovely relaxed atmosphere.
Excellent food and service will definately go again
Birthday just after Christmas brilliant food and atmosphere.Staff very attentive
A really lovely meal with great service throughout. We were seated upstairs and sadly the decor is in need of modernisation, though it was spotlessly clean. I would happily visit again.
We visit our parents and stay in a nearby hotel a few times a year. We had a Christmas dinner which saved our Christmas in Stoke-on-Trent! Portofino is the best restaurant we could find in town.... Food & service are excellent. Decent wine selection as well. Quiet, nice atmosphere where you can enjoy conversation and food.
My favourite place to eat, not just for the delicious food but also the friendly helpful service and the wonderful atmosphere.
Minestrone soup was like cabbage water, noticed by two other diners, and the main course of chicken strogonoff contained very little chicken and no cream, tasteless. Won't be going again.
Very good 😊, food was excellent and service will certainly be going back
Gorgeous food, excellent friendly service. ONLY criticism (and hopefully constructive) is perhaps it’s looking just a little tired. Bit of a refurb perhaps ..... and linen napkins. ☺️
Lovely meal, friendly, efficient service. Varied menu with good choice.
Excellent service & food as always in a relaxing atmosphere, Love it xx
We had a lovely 21st birthday here for my daughter. The staff was attentive and the food was spectacular
Excellent service and Food, Zanu our waiter was very attentive and made us feel very comfortable in his restaurant. We will be back next time we our in Stoke-on-Trent.
Great welcome, great host, great food and it was VFM.
Lots of dishes. Plenty to choose from and really good value. Food really nice
Always an excellent meal and never rushed. Excellent service from friendly staff.
Fantastic food , very friendly and helpful staff, a wonderful relaxing atmosphere where your not rushed and definitly value for money.
Always have a great meal and great wine. Couldn't fault a thing.
Could not fault our dining experience!
Great place to eat very friendly staff they do gluten free pasta which is good for me .Would recommend this place to anyone
Disappointing this is the third time we have been there we loved it the first time second time food was mediocre and bland and drinks expensive but the third time the starter was lovely but the main course steak was tough and not enjoyable will not be going back for another visit.
Excellent value 2 course lunch. A good choice, well cooked and nicely presented.
Brilliant last minute booking great food , nice atmosphere, very attentive service can’t wait to go back would recommend.
the service was excellent and the food very tasty and reasonably priced
We had a very pleasant meal in good surroundings. The staff were friendly food good and we thoroughly enjoyed the evening.
We dined here before going to see the pantomime. We did the same last year and enjoyed it so much we came back. We weren’t disappointed. Both the food and service were excellent and the pre-theatre menu is fabulous value for money, especially when there are 8 of you.
Visit here as often as I can. My first choice restaurant in Hanley without a doubt. Lovely food, friendly service with knowledge about the wines. Was very quiet for the Saturday before Christmas but it was lunchtime. Thanks for a lovely experience.
A lovely restaurant. Good service, food and atmosphere.
Lovely restaurant with a nice vibe. Waiters very friendly albeit a little slow and clumbsy with requests. Food to a good standard, didn’t blow me away but a nice easy place to eat.
Would visit again.
OpenTable ダイナー108名によるPortofino - Hanleyの評価は4.4☆です。