Great experience for celiac and gluten free dinners.
Thank you for your 4 star rating!
Delicious food with hearty portions. Great service and a desire to make the guest experience phenomenal.
Thank you for your 5 star rating! We are pleased you enjoyed the portion sizes, service and overall guest experience!
Good food but service not good , mains came before we had finished our starters
Thank you for leaving your review and rating with us on OpenTable. We are pleased you enjoyed the food, and we will be sharing your feedback regarding service to our team for internal followup to ensure this does not happen again. Thank you for bringing this forward.
We were greeted by very friendly staff who were kind enough to seat us 30 minutes earlier than our reserved time as we’d finished our other activities sooner than expected. The customer service remained at a high level through the entire experience. All that we tried off of the menu was delicious and perfectly prepared - we would highly recommend the fried chicken and nachos as starters!
Thank you for your 5 star rating! Thank you for taking the time to dine with us at Alpine Social. We are pleased you enjoyed the fried chicken, nachos and customer service during your experience dining with us! We hope to welcome you back!
It’s a busy day for ice magic last weekend! Service was still great despite the busyness. Huge nacho servings. Would have given 5 stars but the nachos were not hut enough when served.
Dear Luv2dine2, thank you for taking the time to join us at Alpine Social during Ice Magic weekend. We are disappointed to hear the temperature of your nachos were not up to standard. We would like to apologize for any inconvenience, and we hope to welcome you back in the near future for the perfect nachos order!
Blake was our server, he was an absolute Beauty.
Thanks for a great night buddy
10/10 would recommend
Thank you for your 5 star rating! We will be sure to pass along your kind feedback to Blake!
Highly recommended. Had great service from start to finish, food was filling and delicious and the ambiance was relaxing.
Thank you for your 5 star rating! We are pleased you had great service, a relaxing ambiance and delicious food!
Steaks were delicious. Excellent service from our waiter Frank.
Thank you for your 5 star rating! We will be sure to pass along your kind feedback to Frank!
Excellent service from Chris great food and drink good value for money
Thank you for your 5 star rating!
Staff was very accommodating, made an extra effort to make my wifes borthday special
Thank you for your 5 star rating! Thank you for choosing to celebrate such a special occasion with us!
Food was unremarkable and service was average. The location and view was our reason for selecting this restaurant.
Thank you for your 3 star rating!
Thank you for your 5 star rating!
This place is trying very hard to have a hipster kind of vibe and the menu had much potential. Unfortunately, the food was simply not good. The flatbread was smaller than a cheap mini frozen pizza and wasn’t crisp at all. It was wet and floppy. My husband’s meal also left much to be desired. We dined at other restaurants at this hotel during our stay and they were much better. Try those instead.
Thank you for taking the time to share your feedback on your recent experience with Alpine Social. Please do accept our apologies your dining experience fell short of expectations. We will share your feedback with our Executive Chef to review the menu items and the Manager of Alpine Social to follow up internally with his team. Thank you for bringing this forward; we do hope to welcome you back to Alpine Social in the future for a exemplary dining experience!
The food tasted terrible- ordered ceviche - had to send back - worst I have ever had. Other did not taste good and tiny portions. Had tacos, ribs, soup. Service was poor. Waiter disappeared for long periods of time. Someone else eventually came with our check. Awful expect. Waste of time and money on our vacation.
Thank you for taking the time to share a review on your experience with Alpine Social. We appreciate all guests feedback. Please accept our sincere apologies that your dining experience was below average due to service and food. We assure you this is not reflective of our high standards and is not an acceptable portrayal of customer service. We will be discussing this event with the entire team, and delegating appropriate training. Thank you for bringing this forward, we appreciate it.
Lake Louise in August is a zoo. Parking lots are full, meaning that you may have to park miles away, take shuttles into town and then walk distances to sights. I say this because it explains why the gatekeeper to the Chateau Lake Louise facilities grilled me about our lunch reservation and (eventually) grudgingly allowed us to pass to the parking facility. Once past that, everything went well. The service was gracious (esp. concierge and restaurant staff), the hotel lovely (if the ideal of an urban high-rise plopped directly in front of a glacial fed lake appeals to), and the setting incomparable. The food at Alpine Social was rustic and very good, the service terrific, prices reasonable by local standards. Well worth a visit. Careful with the boutique shops, though, because one could easily end up with a second or third mortgage to cover one's purchases.
Thank you for leaving your feedback and review with us on OpenTable! We would like to apologize that your parking experience was stressful - but are pleased it was worth the visit! We are glad you enjoyed the service and food! We hope to welcome you back in the future!
Wonderful dinner. Loved our waiter. Food was great and ambiance was just right.
Thank you for leaving your feedback and review! We are pleased you enjoyed the food and overall ambiance!
Perfect light lunch before hiking around Lake Louise. Made a last minute reservation before our planned hike so we could see the hotel and be able to park close to the trail. Sat on the heated patio overlooking the lake and had a very friendly Aussie server, nice glass of wine, and small plates. My shrimp could have been a bit better, but then again we live in Boston and are used to ultra fresh seafood. It was a great start to our day on Lake Louise!
Thank you for your 5 star rating! We are pleased you had the opportunity to enjoy a light lunch before an afternoon of hiking! We will share your feedback with our culinary team, thank you for taking the time to provide us with your feedback!
Excellent. We are there 3 times during our short trip. Beautiful views and good food. Excellent service.
Thank you for taking the opportunity to dine with us at Alpine Social. We are pleased you enjoyed the food, views and service! We hope to welcome you back in the near future!
Excellent views, vegan/vegetarian options and service.
Thank you for your 5 star rating! We are pleased you enjoyed the views and vegetarian/vegan options! We hope to welcome you back in the near future!
Great food, great ambience - we all loved it
Thank you for your 5 star rating!
The food was so bland and distasteful we ended up sending a couple plates back. The drinks weren’t great either. But overall in the national forest the food was subpar, I just expected more from a fancy restaurant in the Fairmont...
Thank you for taking the time to share your feedback on your recent experience with Alpine Social. Please do accept our apologies your dining experience fell short of expectations. We will share your feedback with our Executive Chef to review the menu items and the Manager of Alpine Social to follow up internally with the team.
Excellent service from Anessa. French Onion Soup was lovely and light. Wines and cocktails were perfect and our son's chicken fingers were great. Steak sandwiches were tasty. Overall, a lovely time. Would return without hesitation.
Thank you for taking the time to leave your rating and feedback. We are pleased you enjoyed the french onion soup, wine, cocktails, steak sandwich and chicken fingers! We hope to welcome you back in the near future!
Restaurant in the Fairmont Chateau Lake Louise. They honored our reservations even though our bus arrived 90 minutes late. Food and service were very good - cost is a little high since the hotel has a captive audience.
Thank you for leaving your review and feedback. We are pleased you enjoyed the food and service! We hope to welcome you back in the near future. Thank you for dining with us at Alpine Social.
Service was glacially slow. Understand it was the beginning of the season, so *very* inexperienced staff all the way around. It was not packed & drinks sat on the bar ready to go for 10+ minutes, water wasn’t refilled, waitress was a ghost. The host was pretentious. However, the duck confit & pork belly were both delicious!!! Overall, a disappointment compared to other Fairmont properties.
Dear Tkcsunshine, Thank you for taking the time to leave your review and feedback, we always appreciate hearing back from our guests. We are pleased you enjoyed the duck confit and pork belly. However, we are disappointed to hear your comments concerning lack of customer service. The behaviour/attitude you described is not in line with our Fairmont standards and we will be sure appropriate training will be issued to those requiring it.
Really good burger
Dear KathyW, We are pleased you enjoyed the burger! We hope to welcome you back in the near future.
Enjoyed the sharing plate and found tremendous value! Extensive cocktail list and craft beers. Our server, Andrew was the best service we’ve ever had anywhere hands down. Andrew was friendly and super humble. We’ll be back as often as possible!
Over-priced, average food. The Flatbread was good, but the Mushroom Ravioli sauce (sun-dried tomato pesto) unsuitable for mushrooms at all. The price of drinks is absolutely overrated.
Ok. Not worth the price though. The menu tries to be a sort of tapas place i.e. It's divided into small medium and large plates, but the items aren't exactly conducive to that. The waffle fries are bland sad and hopeless, a lot like the other things on the menu. Mediocre at best. They do have an extensive alcohol drink selection
Salmon over cooked and dry.
Nice for a quick bite or a light meal. Nice live music in the background. We arrived at the hotel later than planned & had a quick, late meal. It was perfect for our needs.
Relatively inexpensive option to eat at Chateau Lake Louise. I had the Cheesy Flatbread and my husband had the burger. Good with good service.
Over-priced, average food. The price of drinks is absolutely exorbitant. Not great value or overall quality but there are very limited dining options at Lake Louise.
If you pass on Highway 1 @ any tume go to lake louise and if its near lunch or dinner, make a stop their
Very good food worth the price
Only improvement, temperature Inside the alpine restaurant was a bit high
Awesome service from Chelsea. Salmon was excellent along with view, wine and mashed potatoes.
Shared 18 oz Grilled Salmon on bed of ancient grains was wonderful. Grilled to our liking and very moist. Unique old fashion cocktail options were excellent.
Alpine Social is a refreshing addition to Château Lake Louise. The evening begins with a casual setting and becomes more animated as the night carries on - around 11pm, there is a DJ by the bar area bringing a new energy to the room.
The menu is brillant as you can share smaller or larger dishes or, even better, a variety of premium steaks (highly recomended!!). The wine list is not too extensive, which makes it perfect for the style of restaurant. On the other hand, their cocktail list is very diversified with an incredible amount of choices. Overall, the food is fantastic, the atmosphere fun and the staff is very attentive. I would recommend Alpine Social to anyone that is visiting Lake Louise!
An excellent option for Chateau Lake Louise guests who want a less formal and less expensive option for dinner. Fairly good beer selection. TV's available for watching sports. Excellent hamburger and sweet potato fries.
Great dining place after a long day on the road and wanting a great meal and awesome service
Nice tavern atmosphere in the Fairmont. We couldn't get an Open Table reservation for 7 PM and rushed in for 6:30. Place was empty - they weren't even interested in getting our name for the reservation. Food was good, portions reasonable, service indifferent. Each course delivered by a different person was fine, but no one took responsibility for filling water glasses, timely delivery of check or asking if we needed anything. It was a pleasant meal, we would go back... Just expect basic service.
OpenTable ダイナー39名によるAlpine Socialの評価は4.2☆です。