I had a 56.00 lobster that the shell was hard to crack and was not brought to the table cracked. I sent it back and the cheif crack some parts that made it easier.
My husband had the grouper that was raw in the middle. When the check came he told the waitress. He only was able to eat part of his dinner.
Really enjoyed our meal last night from the terrific margaritas (better than I expected), the biscuits (which I loved) to the excellent entrees, especially the Shrimp and Lobster Scampi. Service was outstanding too. Very happy we have a place like this so close to home!
My scampi had no flavor. Just bland, very disappointing.. However the lobster Mac and cheese my girlfriend had was very good..
My husband and I went here for lunch for my birthday! The food was great! The waiter recommended a nice, light refreshing drink since it was a hot day and it was so good! I would totally recommend this place to everyone who loves seafood! I was also impressed with the parking spots for Veterans and the table inside the restaurant in remembrance of the missing military member! 🇺🇲
Service was excellent and the steaks were great. Love coming here
It was an overall wonderful experience! The restaurant was clean, staff was smiling and friendly and the food was exceptional! Our first experience and so glad we celebrated my husband's birthday here.
Definitely a cool vibe… kind of like going to a seafood restaurant at the shore. Prices however are way to high. Not only for value, but for the market in general. This is not NYC or LA. Service was a bit slow, but very friendly. Out of crab cakes and swordfish by 6:00pm on a Saturday night? Not good. Lobster bisque is way to spicy. Shrimp dishes and the entree salads were very nice portions. Other entrees were mixed in size. Cocktails were excellent and actually priced right. Dessert very good. Disappointed in the outrageous lobster prices which is why we went to try it. We will try again but hoping for better overall experience. This could very easily be a 4 or 5 star review. Just some disappointments and hopefully some manageable fixes by the restaurant.
Food, service and atmosphere 5 stars. A little pricey. Will be going back
Maybe we ordered the wrong things but my food was terrible and one of the evening specials. My partners food was only mediocre
The place was full so again maybe we ordered the wrong thing
The lobster was excellent!
Absolutely great service .
Food was decent a little overpriced for the quality given..
Me and my fiancé are still talking about how good their food was! We are not from the area and decided to have dinner there our last night in town and we couldn’t have asked for a better experience. Everything tasted amazing from start to finish!
Everything seemed very fresh. Presentation was nice. Foods were very different tasting that what you'd expect, such as the mashed potatoes, the bisque and New England clam chowder and other items you might be used to tasting similar to other restaurants; the flavors were not bad, just not typical at all. Some of the sauces fell short, while others were very pleasant. Desserts were great. Service was OUTSTANDING.
This was our first time here and we LOVED everything about it! The food, service, cocktails, dessert…even the salad dressing was perfect! We will definitely be back ✅
We had a great meal. Drinks were very good so was the service. They only thing we were disappointed in that they were out of crab cakes and a couple of other items. Understanding the issues of shorten supply we will not hold this against them and we all decided that we will be back
This was our first time dining at American Lobster in Wind Gap, Pa. ,plenty of parking (the place was packed) for a Friday night. The staff from front to back were very friendly and attentive to our needs, the appetizers, drinks and food were very good for the prices. Although they were very busy with a full restaurant, the waitress’s were pleasant and very efficient for there massive workload and took care of us like we were regulars at the establishment, overall great experience, you’ve got to give them credit for there service to the public during this working pandemic they went above and beyond for every customer I saw looked happy and fulfilled, great place will return soon with friends!!!
We enjoyed a very nice evening. The food was excellent, our server was great and the ambience was perfect.
You guys are slipping, food quality is going down. That's not a good sign.
We dined here the previous week. The crab cakes were so delicious. Full of crab meat !
We returned and brought friends with us and three of us ordered crab cakes. Much to our disappointment, they were not the same. All filler and not one chunk of crab meat. Not even edible. Not worth the price. We thought we had a found a great new place for seafood but I don’t think we will return.
Service is constantly slow. The servers are nice but the food takes almost an hour to get.
Service was a little slow but it was a nice place with good food
We had a very nice date night at American Lobster for my husband’s birthday. The service was good and the food came out quickly. The steamed little neck clams were an excellent appetizer. My husband really enjoyed his surf and turf. He said both the filet mignon and Maine lobster tail were cooked perfectly. I got the seafood trio with snow crab legs, lobster tail and shrimp and although it was good I felt they were all slightly over cooked and could have been a little better. The atmosphere was very nice and all in all we would recommend anyone who likes seafood to try it out. We would definitely consider going back in the future.
Food was excellent and Laura was the best server we experienced
We ordered a rib eye steak for $38 and they tried to serve us a strip steak. We sent it back. Not happy
We really liked the food and our waitress was great. We will be going back soon.
My first time at this restaurant and it was great! The service was impeccable and the food was delicious. I will definitely be going back.
High-priced seafood restaurant at which food fell below expectations. The lobster rolls were bland and the meat was mushy as if it were previously frozen. The smoked salmon came out cold, was sent back to be reheated, it returned when other diners were almost finished and it was still only like-warm. It too was bland & mushy as if previously frozen. Classic cheeseburger was ordered medium but came out medium-well with the outside & edges charred. The calamari appetizer was good and the server was attentive.
New England Clam Chowder was brown and waitress did not know what they put in it. Food was not even diner quality. Our first trip with another couple and it will be our last trip to American Lobster.
The food and service was great! Fish was properly cooked as we had onion soup, lobster tails and crab cakes . The only complaint was that the mashed potato’s were warm to getting cold as was the soup. Other than that, we will be back again. Great to have a seafood restaurant in the area with great menu choices and who know how to cook the fish with out over salting and over cooking. Highly recommend !!
My soup was not what I expected, the ranch and Cesar dressing both taste the same and the steak sauce was bad but the rest of our food was great! The lobster and crab legs were excellent!!!
When ppl make a reservation for two it’s my advice not to seat them in an area that you have a party of 14, table of 8 with little children and just all around loud noise. It is typically a night out so take that into consideration. Other than that we did have a great dinner!!!
The noise level is ridiculous, can not relax, no where to sit and just enjoy........will not return
The Alligator Tacos, Clams, and unsweetened Ice Tea were good. My 3 companions and I found everything else disappointingly bland.
I REALLY want this place to succeed. This is the third time we’ve been here …. We keep hoping it’ll get better, but the fact is that 80% of the food is just awful. From warm but very dry biscuits served without butter to burned soup (how does soup get burned?) to mushy lobster tail, salty snow crab and rubber shrimp. My husbands fish was over salted as well. The only good things were the onion soup and the mashed potatoes. I wish the management would taste the food that’s being served 🥲
I felt the food was very overpriced, service was slow, and food quality was just OK. I would not recommend.
I was celebrating my birthday!
One of us got a full lobster which was very good, two of us got tails which were also good, one of us got steak which was over cooked and dry. The French onion soup was good but a bit salty. The spinach dip was good. The lobster bisque was just okay.
Just a wonderful place to dine. Good menu choices, quaint decor and super fantastic serving staff!
Overall it was a very good meal. The service was really slow, but there was a table of 10 in our section so I think that made the service slow that day. I got the seafood trio, which was good, my son got the salmon which he liked. Husband got the steakhouse burger (I think that’s what it was called) he said it was great.
Went to celebrate our son’s graduation. Our family of seven was sat quickly, the server was attentive and thorough and the ambiance welcoming. The food came out flawlessly and was simply delicious. We will save this place as a favorite and be sure to return.
When we arrived we were seated pretty quickly as we had a 6:30pm reservation. When the waitress came to the table to take our drink order, we informed her we were ready to order our dinner also. Instead of bringing the dirty dishes from another table (which she had in her hand) into the kitchen first, she placed the dirty dishes on our table and asked us for our order. I looked at the dishes and just shook my head... so the appetizer came, the salads came and then nothing for 24 minutes. The waitress did not come back to say anything until 2 minutes before the food came telling us that they just finished a table of 17 people...and our food will be out shortly. So now the food comes by a different server and it is not correct, so they bring part of my meal back into the kitchen. I had asked for tarter sauce for the fish that was still remaining on my plate and it did not come back until the other correction was made.. Being in the business for many years, I find the service at American Lobster sub-par. The one upside to the whole experience is that the food was good. However, the service was not. I have not decided whether we will return or not. I have never tipped under 25 % ever in my entire life and last night for the very first time I did. The young lady that was clearing other tables (bus-girl), and resetting them was very pleasant and I tipped her something for getting me a to-go box.
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OpenTable ダイナー194名によるAmerican Lobsterの評価は4☆です。