Ardent Craft Ales
Family came from out of town and we had a blast together. Great beer and was surprised by the food as well!
The staff and the service they provide are always quick and very friendly. The beer and the food never disappoint.
Ardent staff were fantastic and so quick with all of our orders. My beer tasting flight was fantastic. They answered my questions well when I called ahead to ask if they allow dogs and brought a fresh water bowl to out table, as soon as they saw my friend and her puppy arrive!
Great food and drink. Bar staff was very nice. Highly recommend. Make a reservation though
Awesome as always
We had a lovely lunch and enjoyed their Honest Admiration. I only wish we could have taken some home.
Delicious food and drink, but small portion sizes.
Nice clean dining area, classy industrial decorations.
Prompt seating, prompt service.
HOWEVER - instead of serving you at the table, they make you use this ridiculous app that we could barely figure out, and it refused our purchase several times before it let us buy something. Made what should have been a nice meal a super inconvenient and awkward time where everyone was staring at their phones trying to figure out how to order.
I won't be going again unless I'm with entirely people under 35 who have the internet as a second language. It's just too complicated to teach grandma and grandpa how to use a QR code and make an account on an ordering app without accidentally transferring their life savings to a Nigerian prince, and there wasn't another option.
Oh also there were only 2 vegetarian options.
Basically I really wanted to like it but it ended up being way, way more trouble than it was worth. We got a drink apiece (eventually) and then left and went somewhere else.
The ordering and payment system was a little quirky. But probably efficient for the restaurant.
Great visit as always
It was disappointing that when we got there, they closed the kitchen, when part of plans was to also have a meal. Otherwise, the beer and staff were wonderful.
The beer is fantastic as always, the kimchi grilled cheese is my go-to, and the touchless ordering system is such a useful thing to have.
It's hard for us to go anywhere else in Richmond. Top-notch, professional and efficient organization, from the hostess to service to checkout. Always a fan of the incredible array of beers, but do yourself a favor and go for the win -- Dark Rye. Thanks to the team for always making this a safe & welcoming place to visit.
Always a good place to gather with friends. Ordering by app worked well and was easy. Staff service with great.
We usually enjoy Ardent - always have. Last night the music was so loud we couldn’t hear one another talk.
As always. Top notch beer, food, and service. I love how they have set things up during the pandemic. I hope that they keep the table ordering!
Stay open later please
Great beer, great service, great atmosphere. Nice place to hang out on a spring day
Good beer! Ordering from the online menu is easy. Servers are masked and gloved - feels safe. Plenty of time in the reservation to sit and have a beer and hang with your party.
Enjoyed the Italian Pilsner and olives
Great experience as always—Lincoln is the best host in RVA
Always a great experience visiting Ardent. Awesome beer and amazing staff and service
Kids and dogs are back. Didn’t realize how much I missed them till I saw them yesterday
Food started to drop off the digital menu shortly after we arrived.
Ardent uses a digital ordering system that is not conducive when you have multiple people or people you want to pay for as a treat. It’s not for COVID reasons either, the waitstaff still comes to the table.
Always a great experience!
Enjoyed this casual spot over UofR graduation weekend. Great outdoor setting when weather is nice. Could stand to expand food menu. Limited sandwiches and while tasty, not a big selection and only a couple are served warm. Perhaps menu is limited due to COVID? If so, state that somewhere so patrons will know that as restrictions ease up, menu items will expand.
Food was fantastic. Efficient ordering and payment system
Just okay. There was trouble with the online ordering ( that was the only way to order) and the staff wasn’t sure how to take our order with the system being down. There was no food available for purchase.
This was our first time here, we sat down and it took 10 minutes before anyone acknowledged us. We asked to try some wine and then after we tasted, the person who helped us disappeared. By the time the rest of our party arrived and we figured out the process, @40 minutes had passed. Everyone ordered drinks and food and then waited. After we had been there for an hour, the hostess came over and told us we had 30 minutes before we had to leave! It took 35 minutes to get our food - simple sandwiches - and we literally had to eat and leave the patio in 15 minutes. They were short-staffed but told us they were kicking us out and would put our food into to go containers if it wasn’t ready when our time was up. WTH?! i didn’t go out to sit down and eat only to be sent away with a brown paper box with my food. There should have been a sign on the table letting everyone know that there was a 90 minute time limit. Or Ardent shouldn’t fill all of their tables so there is leeway for patrons who go over the time limit because their food hasn’t arrived. I won’t ever return.
Great service and good beer, didn't try food but menu looked intriguing
Very poor service, food, and atmosphere at Ardent Craft Ales!
The staff was uncooperative, unwilling to help, and non-existent when needed! I would not recommend this place.
We left and went to Bingo's and had the most marvelous experience!
Good model for the transition out of the Covid-19 nightmare. First rate beers with a good selection. The smoked salmon sandwiches were wonderful.
Great place to sit outside and have a drink. Staff are very friendly and accommodating of allergies. I hope they continuing adding more options to their food menu. Would definitely return!
I frequent Ardent and it is worth the 45 min drive. Food and beer are excellent. I also like the fact that one orders directly from their phone, and when with a group, each may order independently at the same table.
There are too many good breweries in Scotts Addition, so you can skip this one because the host is an absolute jerk. We had reservations, there were several tables. I did no want to be at the one in the middle of the place and in the sun. The umbrellas may have helped, but the kid took it from us (didn’t take anyone else’s umbrellas)
I asked to be at one of the two tables that were in the shade and was told one was his last one for large parties of 8 so we couldn’t sit there (he then sat three people and a toddler there, who could have easily sat where we were.)
I then asked that we go to a table in the back and the kid said that table was reserved for three. I said can you swap it with us? And he said no, and said something about the restaurant policy of not moving tables. I asked where these policies were written and he said “they aren’t written down” (so, as a customer, you have to follow rules and policies that are completely made up on the spot because the kid was/is too incompetent to do his job and understand how to switch tables in an app.
Read all the review of this place folks, walk on by and go to a brewery where you will be treated respectfully and be able to sit where you wish (in a ¾ full restaurant that could have easily accommodated our request of not sitting in the direct sun. )
The food was good the beers passable, but the host is not worth dealing with as he makes up rules to cover for how bad he is at his job.
Maybe the management should do something about this issue....like hiring a decent employee
First time visiting. Will definitely go back and suggest others go and try. Highly suggest reservations!!
I would love to give more information, but apparently there is an arbitrary rule of no dogs for another week. Very disappointing.
Great as always.... best saison!
The online ordering system appeared to not work so we waited over 30 minutes to be served anything. The next day I checked my bank account and found that I had been charged 4 times for the meal. It seems that even though the online account said the order did not go through, my account was still charged each time I submitted the order.
Great experience! I love their IPAs, and especially love trying them all with the beer flight.
Always enjoyed it, but a member of our party was told he could no longer be served because he didn't put his mask on quickly enough as he got up to go to the bathroom. Outside. In a 1/4 full courtyard. There is safety, and there is stupidity. So six customers gone for good.....
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OpenTable ダイナー205名によるArdent Craft Alesの評価は4.6☆です。