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Benihana - Chicago, IL

4.4
評価・口コミ(1350)
~30 USドル
日本料理

人気のタグ:

グループ・宴会に向いている
特別なお食事に向いている
誕生日のお祝いにピッタリ

オファー

  • Buy $50 in Gift Cards, get a $10 Promotional Card

    Dec 2〜Dec 31, 2021

    Sun〜Thu 11:00 AM〜3:00 PM, 3:00 PM〜10:00 PM, Fri〜Sat 11:00 AM〜3:00 PM, 3:00 PM〜11:00 PM

    Now through December 31st, purchase $50 in Gift Cards, receive a $10 Promotional Card. Purchase $200 in Gift Cards, receive $60 in Promotional Cards! Ask your server for details.

安全対策

清掃と消毒
  • 座席間の表面を消毒します
  • 共有エリアは毎日徹底して清掃します
  • デジタル、使い捨て、または消毒済みのメニューをご提供します
  • お客様に消毒剤またはウェットティッシュをご提供します
対人距離の確保
  • 共有エリアでの距離を確保します
保護具
  • 接客担当者はマスクを着用します
  • お客様の食事中以外のマスクの着用を義務付けます
スクリーニング
  • 病気のスタッフの職場への出入りを禁止します
ダイナー1350人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
4.4最近の評価をもとに集計
4.5
お料理
4.3
サービス
4.3
雰囲気
4.2
コストパフォーマンス
騒音レベル · 普通
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並べ替え
絞込み
KD
vipKarenDG
シカゴ・イリノイ州
評価・口コミ(12)
3日前にご来店
総合3お料理3サービス3雰囲気3

I am a repeat customer of Benihana’s
Our chef was very nice but the food was as tasty as my previous dining experiences. In addition to this it took a long time for our server to come back to our table to refill drinks or take other requests. Lastly I was extremely annoyed when receiving our bill that for a party of three I was billed automatic gratuity of 18%. This must be a new policy since I had never seen this before. You should definitely inform your customers of this prior to receiving the bill.

Benihana - Chicago, IL
39分日前に返信

Dear KarenDG Thank you for your feedback! Come back soon!

通報する
OT
OpenTable ダイナー
評価・口コミ(1)
4日前にご来店
総合5お料理5サービス5雰囲気5

It’s my go too. Nuff said

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OT
OpenTable ダイナー
評価・口コミ(1)
4日前にご来店
総合5お料理5サービス5雰囲気5

Our chef (Ardis/Artis…..spelling???) was amazing! He is so talented and his good was delicious!!!

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N
Nique
評価・口コミ(1)
5日前にご来店
総合4お料理1サービス3雰囲気3

The waitress was nice and attentive, the cook was nice as well but the food was horrible and he burned majority of it. To much salt on the food

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s
shonti
シカゴ・イリノイ州
評価・口コミ(1)
7日前にご来店
総合1お料理1サービス1雰囲気1

Upon arrival there was a lady at the front desk who didn't greed us . Then decided to look down rather than make eye contact . I said hello and asked to purchase a mask. She pulled a stack of masks out and told me it would be 3 dollars for ONE paper mask. I told her I could pay with a card or they could add the 3 to my table tab . She said if i didn't have cash for the mask we cant buy it. Than she told us to maybe check at Starbucks for a mask or we cant dine there .

First off its cold as hell outside and you think i'm about to go on a mask hunt ? I politely asked her to cancel my reservation and went right over to the cheese cake factory where they give out free masks and actually like black people and don't make up excuses for us not to eat in they establishment .
I was proud of myself because I didn't argue with the lady at Benihana at all , I just took my business else where .

Benihana - Chicago, IL
5日日前に返信

Dear shonti on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

通報する
OT
OpenTable ダイナー
シカゴ・イリノイ州
評価・口コミ(1)
2021年11月28日にご来店
総合5お料理5サービス5雰囲気5

Very good food and great ambiance! Worth it every time.

Benihana - Chicago, IL
3日日前に返信

Dear Guest On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

通報する
RD
RamD
評価・口コミ(1)
2021年11月28日にご来店
総合4お料理4サービス3雰囲気3

I decided to eat at the bar. I ordered an appetizer and main course. The appetizer was served after the main course, which was a little troubling. Please be sure to mention to the bartender that the appetizer should come first. Small details canmake a difference to the dining experience.

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OT
OpenTable ダイナー
評価・口コミ(1)
2021年11月27日にご来店
総合4お料理5サービス3雰囲気3

Took 20 mins to seat us after reservation time but overall good experience

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OT
OpenTable ダイナー
シカゴ・イリノイ州
評価・口コミ(1)
2021年11月27日にご来店
総合3お料理3サービス4雰囲気5

Fun place to go but lots of tourists and we had to wait a long time even with a reservation and then wait for the chef. Service was good and the food was alright. You go there for the cooktop cooking experience.

Benihana - Chicago, IL
4日日前に返信

Dear Guest Thank you for leaving us positive feedback, come back soon!

通報する
JS
vipJohnS
インディアナ州
評価・口コミ(25)
2021年11月27日にご来店
総合5お料理5サービス5雰囲気5

Service and food were all up to my expectations. Thank you for a great lunch.

Benihana - Chicago, IL
3日日前に返信

Dear JohnS Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

通報する
TL
TonyL
ボストン・ニューイングランド
評価・口コミ(1)
2021年11月23日にご来店
総合5お料理5サービス5雰囲気5

Great food

Benihana - Chicago, IL
5日日前に返信

Dear TonyL thank you so much for your feedback, we hope to see you back again soon!

通報する
OT
OpenTable ダイナー
評価・口コミ(1)
2021年11月21日にご来店
総合1お料理1サービス1雰囲気1

Absolutely will never dine at this location ever again.

Benihana - Chicago, IL
返信日 2021年11月23日

Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

通報する
B
vipBatman
シカゴ・イリノイ州
評価・口コミ(15)
2021年11月21日にご来店
総合5お料理5サービス5雰囲気5

This is by far the best Benihana in the world. No joke, for real-zees. Thanks to all the great staff at this Chicago location! :-)

Benihana - Chicago, IL
4日日前に返信

Dear Batman We are happy to hear that you enjoyed the dining experience!

通報する
LB
LvonneB
評価・口コミ(1)
2021年11月20日にご来店
総合5お料理5サービス5雰囲気4

Great afternoon experience for a group of 5. The Server + The Artisan were perfect. Food was exceptional -- Each course had plenty of time to enjoy. Only one small negative -- Even though it was 50 degrees outdoors....our table was extremely hot for the first 10 minutes...then it finally cooled down enough to enjoy the experience. Thank you for a GREAT Memory and great time.

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JC
JulieC
評価・口コミ(1)
2021年11月20日にご来店
総合3お料理4サービス3雰囲気2

All the customers eating lunch were crammed in 1 small room. It was extremely hot and with the pandemic I would have expected to be spread out more. It was our first time eating there snd the overall experience was not what I had hoped.

Benihana - Chicago, IL
返信日 2021年11月22日

Dear JulieC We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

通報する
OT
OpenTable ダイナー
評価・口コミ(1)
2021年11月19日にご来店
総合5お料理5サービス5雰囲気5

The food and experience was amazing! We’ll be back soon!

Benihana - Chicago, IL
返信日 2021年11月23日

Dear Guest On behalf of the Benihana team we look forward to serving you again!

通報する
a
angyd
評価・口コミ(1)
2021年11月18日にご来店
総合5お料理5サービス5雰囲気5

Manager was the best…enjoyed our conversations at the bar and will visit every time we come back to Chicago!

Benihana - Chicago, IL
返信日 2021年11月22日

Dear angyd Your feedback is appreciated. We will be sure to share your kind words with the team.

通報する
B
vipBatman
シカゴ・イリノイ州
評価・口コミ(15)
2021年11月16日にご来店
総合5お料理5サービス5雰囲気5

Awesome food, awesome staff

Benihana - Chicago, IL
返信日 2021年11月18日

Dear Batman Your feedback is appreciated. We will be sure to share your kind words with the team.

通報する
KJ
KendraJ
シカゴ・イリノイ州
評価・口コミ(2)
2021年11月13日にご来店
総合3お料理3サービス4雰囲気3

I have been to places like this before that were way better food taste and quality for less money. Probably wouldn’t return.

Benihana - Chicago, IL
返信日 2021年11月16日

Dear KendraJ On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

通報する
OT
OpenTable ダイナー
評価・口コミ(1)
2021年11月11日にご来店
総合5お料理5サービス5雰囲気5

We were sat in a timely manner, accommodated nicely for my sons boot camp graduation, food was great, Derrick was a great chef and entertainer. Will be returning!

Benihana - Chicago, IL
返信日 2021年11月17日

Dear Guest Your feedback is appreciated. We will be sure to share your kind words with the team.

通報する
KF
vipKatF
シカゴ・イリノイ州
評価・口コミ(73)
2021年11月9日にご来店
総合5お料理5サービス5雰囲気5

As fun as I remembered! This is such a great experience and the food was so good. We took our young daughter and she had a wonderful time watching and being ng entertained by the Chef. Definitely will be back.

Benihana - Chicago, IL
返信日 2021年11月16日

Dear KatF Thank you for leaving us positive feedback, come back soon!

通報する
W
Worldtraveler
ロンドン
評価・口コミ(8)
2021年11月8日にご来店
総合2お料理2サービス1雰囲気1

Service was extremely slow and at times non existent
We had to clear our own plates and twice had to look for the server to ask where drinks were

Benihana - Chicago, IL
返信日 2021年11月10日

Dear Worldtraveler On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

通報する
KS
KimS
評価・口コミ(1)
2021年11月7日にご来店
総合5お料理5サービス5雰囲気5

It was a great dining experience! The food was delicious and our chef was skillful and delighfully entertaining.

Benihana - Chicago, IL
返信日 2021年11月12日

Dear KimS Your feedback is appreciated. We will be sure to share your kind words with the team.

通報する
RR
RoseR
評価・口コミ(1)
2021年11月5日にご来店
総合3お料理4サービス2雰囲気3

There are so many places to eat in Chicago. If you want to spend a lot of money (the pricing isn't very transparent and the mandatory gratuity really puts you in a different tax bracket) then go here. The food is good and the chefs are entertaining but you definitely feel like it's a corporate transaction.

Benihana - Chicago, IL
返信日 2021年11月10日

Dear RoseR On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

通報する
RO
ROC1
評価・口コミ(1)
2021年11月5日にご来店
総合5お料理5サービス5雰囲気5

Great single dining experience, met a cool family. Entertaining and good tasting spicy tofu.

通報する
n
vipnick
シカゴ・イリノイ州
評価・口コミ(3)
2021年11月2日にご来店
総合2お料理3サービス2雰囲気3

Normally a consistent good experience but this time as everywhere short staffed but still filled dining room with customers. Normally dinner with kids 1.5 hours this time 2.5! Salad was dry so asked got extra dressing but by the time it came most people done with salad.
Steak chicken and salmon good. Manager had offered a couple of glasses of wine on the house but noticed they were still on bill as were the 2 fried rices we ordered to go that we never received but after 2.5 hours did not want to wait any longer with the kids disputing the amounts. Have been several times before when it was good so surprised and disappointed in this experience this time !

Benihana - Chicago, IL
返信日 2021年11月9日

Dear nick On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

通報する
DS
DanteS
評価・口コミ(1)
2021年11月1日にご来店
総合1お料理1サービス1雰囲気1

Menu was wack NO salmon no organization, the other patrons starred at US, the server came by once and never came back 36mins past by BEFORE WE got up and walked up.

Total disgruntlement..

Never aGain..

Benihana - Chicago, IL
返信日 2021年11月3日

Dear DanteS On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

通報する
OT
OpenTable ダイナー
評価・口コミ(1)
2021年10月31日にご来店
総合5お料理5サービス5雰囲気5

The service and food was great!

Benihana - Chicago, IL
返信日 2021年11月10日

Dear Guest We appreciate you dining with Benihana, thank you for the kind words!

通報する
B
Bess
シカゴ・イリノイ州
評価・口コミ(1)
2021年10月31日にご来店
総合5お料理5サービス5雰囲気5

Definitely love the service and quite delicious, as always! But as our table was not full it would’ve been nice for there to have been more effort in social distancing different parties. The other party at our table certainly did not mind being so uncomfortably close but we did. When there is an opportunity to enforce social distancing I’d love the see the restaurant take a stronger stance on enforcing it. Better yet require proof of COVID vaccination at the door.

通報する
OT
OpenTable ダイナー
ウィスコンシン州
評価・口コミ(5)
2021年10月30日にご来店
総合3お料理5サービス2雰囲気4

Food was very good as always.
Server was nice, but EVERYTHING was sequenced poorly.
My party and 3 other parties were seated 40 min. before receiving a beverage - soda, appetizer, soup or otherwise.
Server began taking our order, was interrupted by another table and left for 5-10 min....after we had already waited 40 min. Timing MUST improve. Other locations are better.

Benihana - Chicago, IL
返信日 2021年11月2日

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

通報する
FM
FernandoM
シカゴ・イリノイ州
評価・口コミ(1)
2021年10月30日にご来店
総合4お料理4サービス4雰囲気4

Nice place with good food and a little bit of a show. If you don't want to share a table with strangers make sure your party is 5 or more.

通報する
C
Caitlin
評価・口コミ(1)
2021年10月30日にご来店
総合1お料理2サービス1雰囲気1

Server didn’t come over to do any refills or if we needed anything the entire time we were having our food served to us. Food wasn’t all that great and nothing special. The man cooking had his mask on but over his chin. Just overall wouldn’t go back.

Benihana - Chicago, IL
返信日 2021年11月2日

Dear Caitlin On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

通報する
RH
RandyH
ポートランド・オレゴン
評価・口コミ(1)
2021年10月28日にご来店
総合2お料理4サービス2雰囲気1

My previous experiences with this restaurant have been very positive. My reservation that we arrived on time for was at 9:00 pm but we waited until 9:17 to be seated. The rest of the guests for that table were seated by 9:32. At 9:53 they produced plates and pm
The ambient temperature was about 75°F and the smoke from cooking was not adequately being taken care of by the ventilation. Some guests were concerned that the greasy smoke was getting on their clothes and hair. The man next to me was dressed for a chilly and rainy Chicago night. He said it was rather warm and then passed out.
It is obvious that reduced staffing is a big problem. Too bad they cannot book less tables and continue to deliver a great experience. Instead they chose to make everyone suffer a much less than desirable experience.
Time to up your game Chicago management.

通報する
OT
OpenTable ダイナー
評価・口コミ(2)
2021年10月28日にご来店
総合4お料理4サービス5雰囲気5

The chef was very fun and the food was great!!

Benihana - Chicago, IL
返信日 2021年11月2日

Dear Guest Your feedback is appreciated. We will be sure to share your kind words with the team.

通報する
OT
OpenTable ダイナー
シカゴ・イリノイ州
評価・口コミ(1)
2021年10月28日にご来店
総合5お料理5サービス4雰囲気5

Food is absolutely delicious!

Benihana - Chicago, IL
返信日 2021年11月2日

Dear Guest We appreciate you dining with Benihana, thank you for the kind words!

通報する
s
shaba
シカゴ・イリノイ州
評価・口コミ(6)
2021年10月26日にご来店
総合3お料理5サービス3雰囲気4

We came here for the first time for our 13 year anniversary and I would say this was an okay experience due to our sever. We were expecting at least some type of guidance or knowledge but didn’t really receive any of that from our server. The food was pretty good along with the drinks. We had ordered apps but apparently the soup and apps were quite cold and luckily it wasn’t just us who felt this way. The server was not very attentive in removing old plates, refilling water or let alone just being somewhat around. I wouldn’t come here if you expect a special treatment for your special day as they don’t do anything let alone wish you a happy birthday or anniversary. Maybe it’s not always like that but personally on our table it was our anniversary and another couples birthday which no one seemed to know or care about. We had the 6 course meal and weren’t even offered our dessert. We were told you have to ask for it otherwise it’s not included…… made absolutely no sense but if that’s the case,
Do not add desert or hot tea to your course menu.
Our chef Roman was funny and tried his best keeping the crowd rolling. Overall okay experience maybe will come back to give this another try.

Benihana - Chicago, IL
返信日 2021年10月28日

Dear shaba on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

通報する
OT
OpenTable ダイナー
シカゴ・イリノイ州
評価・口コミ(1)
2021年10月26日にご来店
総合5お料理5サービス5雰囲気5

Great! Food, drinks, and service

Benihana - Chicago, IL
返信日 2021年10月28日

Dear Guest On behalf of the Benihana team we look forward to serving you again!

通報する
OT
OpenTable ダイナー
評価・口コミ(1)
2021年10月25日にご来店
総合5お料理5サービス5雰囲気5

Our chef was amazing! He was very interactive and he actually asked us if we were okay with all of the different seasoning and spices that he used!

通報する
JK
vipJimK
シカゴ・イリノイ州
評価・口コミ(11)
2021年10月19日にご来店
総合4お料理4サービス5雰囲気5

Dodd and circus! Just great.

Benihana - Chicago, IL
返信日 2021年10月21日

Dear JimK Your feedback is appreciated. We will be sure to share your kind words with the team.

通報する
OT
OpenTable ダイナー
シカゴ・イリノイ州
評価・口コミ(2)
2021年10月16日にご来店
総合2お料理3サービス2雰囲気3

We were there last night celebrating my husband birthday. It was our first time ever at Benihana’s, we were always skeptical of going because people always hyped it up and we’ve been to several other hibachi restaurants and have great food and atmosphere. The food was good but our noodles were too salty. The food portions compared to other hibachi restaurants were slim pickings. The rice bowls weren’t full to the top, we had to pay extra for a side of fried noodles and extra for fried rice. Like I said Ive been to several hibachi restaurants all over the world and every last one of them gives you fried rice and noodles and if you want extra then you pay for more. I was highly disappointed with the veggie combo that they give you with the hibachi meals. The veggie combo consisted of zucchini and onions, I don’t eat onions so all I had was zucchini and I paid extra for mushrooms so that I can have some other options. My husband ordered his food and he’s very particular and precise when he orders and he orders enough so that he can eat there and take food home. The waiter was irritated and and stopped taking my husband order and told him he ordered too much food. We had to wait til the chef came out to cook the food to tell him what more we wanted to add. And the table had to ask for the chef to add garlic butter and soy sauce while he was cooking. Overall we had a good time but we were disappointed and decided that we gave it a shot but won’t be back

Benihana - Chicago, IL
返信日 2021年10月18日

Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

通報する

よくある質問

Benihana - Chicago, ILでは直接デリバリーを行っています。店舗のデリバリーを注文される場合は、【オンラインで注文する】ボタンをご利用ください。Benihana - Chicago, ILは Postmates と Uber Eats とも提携してデリバリーを行っています。Benihana - Chicago, ILはテイクアウトにも対応しています。テイクアウトはお電話((312) 780-3110)でご注文ください。

OpenTable ダイナー1350名によるBenihana - Chicago, ILの評価は4.4☆です。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。現地の制限により、現時点では予約を受け付けていない場合がありますのでご留意ください。