Bertucci's - Needham

3.8
評価・口コミ(49)
~30 USドル
イタリア料理

人気のタグ:

子連れOK
ホッとする料理
カジュアルな雰囲気
ダイナー49人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
3.8全期間の評価をもとに集計
3.7
お料理
3.7
サービス
3.5
雰囲気
3.9
コストパフォーマンス
騒音レベル · 普通
74%の人 がオススメすると言っています
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並べ替え
絞込み
j
janemaried
ボストン・ニューイングランド
評価・口コミ(17)
2021年3月24日にご来店
総合4お料理3サービス4雰囲気3

Service good but meal was not as good as expected

Bertucci's - Needham
返信日 2021年3月30日

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent meal. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

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T
vipTedc
ボストン・ニューイングランド
評価・口コミ(19)
2020年9月23日にご来店
総合1お料理1サービス1雰囲気1

We did not keep the reservation. We had requested an outdoor table. When we arrived we were told the did not have outdoor seating.

Bertucci's - Needham
返信日 2020年9月28日

We apologize for the inconvenience. Thank you for bringing this to our attention.

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JZ
JulianaZ
評価・口コミ(1)
2020年8月18日にご来店
総合4お料理3サービス4雰囲気4

Considering they were extremely understaffed because of Covid I had a great experience at this location. The manager made our strong and delicious drinks while the only waitress who was working made sure we had everything we needed.

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n
napp
ボストン・ニューイングランド
評価・口コミ(10)
2020年3月8日にご来店
総合3お料理3サービス2雰囲気3

Very tired store and lousy front of house management. I had the same lousy experience the last time and i did not learn from it. Should not go to the Needham location.

Bertucci's - Needham
返信日 2020年3月12日

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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OT
vipOpenTable ダイナー
ボストン・ニューイングランド
評価・口コミ(20)
2020年2月29日にご来店
総合5お料理5サービス5雰囲気5

This is my favorite Bertucci’s!! The parking and location is great. The service is consistently good, and friendly. I so enjoy lunch here.❤️

Bertucci's - Needham
返信日 2020年9月11日

We love hearing how much you enjoy dining with us. We look forward to serving you again.

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OT
vipOpenTable ダイナー
ボストン・ニューイングランド
評価・口コミ(1)
2020年2月18日にご来店
総合2お料理3サービス1雰囲気1

Lack if attention from server — had to chase around d restaurant to ask for things for the second time.

Took very long to get food and restaurant was not busy at all. Food came at different times for each patron.

Bertucci's - Needham
返信日 2020年2月19日

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

通報する
OT
OpenTable ダイナー
ボストン・ニューイングランド
評価・口コミ(1)
2020年1月29日にご来店
総合5お料理5サービス5雰囲気5

Food and service was excellent

Bertucci's - Needham
返信日 2020年1月31日

Thank you! We look forward to welcoming you back to Bertucci's soon!

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AM
vipAMYL
ボストン・ニューイングランド
評価・口コミ(12)
2020年1月29日にご来店
総合2お料理3サービス2雰囲気4

Service needs to be a priority at this location...food is always good.

Bertucci's - Needham
返信日 2020年1月31日

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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OT
vipOpenTable ダイナー
ボストン・ニューイングランド
評価・口コミ(14)
2020年1月15日にご来店
総合3お料理3サービス3雰囲気3

When we arrived for a 1:00 pm reservation we were told that there was a 20-25 minute wait because the restaurant does not take reservations. Even after checking Open Table and finding the reservation the host insisted that the restaurant does not take reservations.

Bertucci's - Needham
返信日 2020年1月16日

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share this experience with our team in an effort to improve future guest experiences.

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OT
vipOpenTable ダイナー
ボストン・ニューイングランド
評価・口コミ(6)
2019年12月20日にご来店
総合1お料理1サービス1雰囲気1

Horrible experience!!! I made a reservation through Open Table, drove to the restaurant (meeting someone who drove from Lincoln, MA), only to arrive and be told that there were no tables left! They had my reservation, but the host said “Well, the general public came in and took all the tables. We only ha e one big table for 10pp left, but you are a party of three so I can’t sit you there.” WHAT? This boggles the mind. Open Table, you let me down by contracting with a restaurant who doesn’t understand how reservations work. A small grace period to turn a table can unfortunately happen but this was something else entirely. Huge frustration. The host never apologized either.

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AM
vipAMYL
ボストン・ニューイングランド
評価・口コミ(12)
2019年11月26日にご来店
総合1お料理1サービス1雰囲気1

Upon arrival there was a line with groups waiting. I mentioned that we had reserved via opentable and was told that they were short staffed but would seat us next. The group in front of us (who I knew) were waiting over 40 minutes. The host mentioned again they were understaffed and would seat us before the group that had been waiting for 40 minutes, which I didn’t feel was the right thing to do hence me telling the host to seat them first. We eventually went to another Bertucci’s but were unable to cancel the original reservation via online to take advantage of rebooking to another location.

Bertucci's - Needham
返信日 2019年11月30日

We apologize for the longer than expected wait time. The management team has been made aware of your comments for improvement in our service and expediency.

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JA
JustinA
ボストン・ニューイングランド
評価・口コミ(5)
2019年11月23日にご来店
総合5お料理5サービス5雰囲気4

Had a great night with friends. Have to say service has improved!

Bertucci's - Needham
返信日 2019年11月27日

We look forward to serving you again and providing you with an unforgettable Bertucci's experience!

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OT
vipOpenTable ダイナー
ボストン・ニューイングランド
評価・口コミ(5)
2019年11月1日にご来店
総合1お料理2サービス2雰囲気1

I am from Needham and this place has gone down hill in the past 5 years. It takes forever to get your food so make sure to order your kids food first and the service is lacking. The place is always a mess. They need a good buss staff to help clean tables to get the line of poeple waiting seated.

Bertucci's - Needham
返信日 2020年1月20日

We appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

通報する
OT
OpenTable ダイナー
ボストン・ニューイングランド
評価・口コミ(2)
2019年9月2日にご来店
総合4お料理3サービス3雰囲気3

Service was fairly slow. We were a large group but took almost an hour for our food to come after ordering.

Bertucci's - Needham
返信日 2019年9月4日

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

通報する
D
Diner621
ボストン・ニューイングランド
評価・口コミ(25)
2019年8月29日にご来店
総合4お料理2サービス5雰囲気2

Frankly my friend picked it out. I am gluten sensitive and there is little to select. I got tomato soup that was pulpy and salty. I got Caesar salad minus croutons and I would have like more lettuce in it. There is no tuna fish on menu and I often get salad with tuna fish. I like salads with broccoli and mushrooms and onions and artichokes and avocado and many other veggie choices. So my disappointing tomato soup and plate of lettuce was not a good value and very limited for me. Simpkybthexsringcrestaurabt! The server was extreme nice and made the visit pleasant. I did not tell him the food was not good for me. I will recommend for pizza eaters, but I will not go back.

Bertucci's - Needham
返信日 2019年9月1日

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

通報する
D
vipDinner
ボストン・ニューイングランド
評価・口コミ(90)
2019年8月24日にご来店
総合5お料理5サービス5雰囲気5

Neil is excellent

Bertucci's - Needham
返信日 2019年8月28日

We appreciate you sharing such wonderful feedback about Neil! We look forward to serving you again soon!

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JA
JustinA
ボストン・ニューイングランド
評価・口コミ(5)
2019年8月17日にご来店
総合5お料理3サービス5雰囲気4

Great waitress! (Molly)

Bertucci's - Needham
返信日 2019年8月19日

We appreciate you sharing such wonderful feedback about Molly! We look forward to serving you again soon!

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s
vipshelahd
ボストン・ニューイングランド
評価・口コミ(96)
2019年8月5日にご来店
総合1お料理1サービス1雰囲気3

Food was bad. Service was not the usual & I was informed that I did not get any points for this visit. Very disappointed

Bertucci's - Needham
返信日 2019年8月9日

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team. Thank you again for reaching out to us.

通報する
AM
AriM
評価・口コミ(1)
2019年7月13日にご来店
総合4お料理3サービス5雰囲気3

Overall I enjoyed the experience, and my son and his friend enjoyed there pizza. Service was excellent. However, the cod picatta was bland. Given that is was a special, I was disappointed.

Bertucci's - Needham
返信日 2019年7月16日

Thank you for taking the time to share your feedback. We look forward to serving you again soon!

通報する
JA
JustinA
ボストン・ニューイングランド
評価・口コミ(5)
2019年7月13日にご来店
総合5お料理5サービス5雰囲気4

Nick did a great job!

Bertucci's - Needham
返信日 2019年7月16日

Thank you for taking the time to share such complimentary feedback about our team. We look forward to serving you again soon!

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OT
OpenTable ダイナー
評価・口コミ(1)
2019年6月16日にご来店
総合4お料理5サービス3雰囲気5

The service was super slow, perhaps because we were a party of 10 on Father’s Day. Waitress was fine though! Probably was the kitchen

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JA
JustinA
ボストン・ニューイングランド
評価・口コミ(5)
2019年6月15日にご来店
総合5お料理5サービス5雰囲気5

Great for kids!

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SF
ShiriF
ボストン・ニューイングランド
評価・口コミ(1)
2019年6月1日にご来店
総合4お料理4サービス5雰囲気3

We had a great time and the staff was very accommodating!

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m
vipmisstheclassics
評価・口コミ(142)
2019年6月1日にご来店
総合3お料理3サービス3雰囲気2

I live in NYC, but have been to Bertucci's several times while visiting my son's family; originally in Cambridge and now in Needham. I believe this was the second time in Needham. We chose Bertucci's because of young grandchildren and an "adult" menu . I have always regarded the food as OK - that is not gourmet and not terrible. On this visit, we had a minor problem. One of my grandchildren eats only plain white pizza (which we were able to order). My other grandchild ordered the pepperoni pizza and my wife ordered a sausage pizza. I ordered the eggplant (which is not relevant). The first order to arrive was the two child pizzas - one was correct, but the white pizza had pepperoni on it. The (male) waitperson took it back and ordered a plain white one. I then got my food and after a while my wife had not. So, we inquired of the (female) waitperson who had taken the order. I'm not clear on all the details, but she indicated that the rejected pizza had been the one with sausage (although it was clearly a white child sized pizza with pepperoni slices not "crumbled" sausage). She then checked and said that the original (sausage) pizza had been discarded and we had to wait for my wife's pizza to be remade; this time it was correct - it was clearly larger than the one that had been rejected and it was clearly with sausage. I understand, errors can happen and although it was a bit of an inconvenience and nuisance, they did make it right. NOTE that my recommendation is somewhat qualified in that it's an adequate reasonably priced child friendly restaurant in Needham.

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JS
vipJohnnySalami
ボストン・ニューイングランド
評価・口コミ(8)
2019年5月27日にご来店
総合3お料理4サービス1雰囲気4

It took forever to get served our meal. A green salad without any protein should not take twenty minutes, especially when the dining room is only half full.

通報する
LH
LisH
ボストン・ニューイングランド
評価・口コミ(5)
2019年5月15日にご来店
総合5お料理4サービス5雰囲気5

The staff here are always so wonderful to our toddler. Ten out of five for service :)

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E
vipEric
ボストン・ニューイングランド
評価・口コミ(33)
2019年5月12日にご来店
総合1お料理2サービス1雰囲気3

This was not our first visit. But it will likely be our last. Yes, it was Mother’s Day. However, when we arrived the place was more than half empty.

Our server rarely came by to see if we needed anything. I had to go get us plates, and a pitcher of water. Two of our three pizzas were essentially raw when they arrived.

Top to bottom this was a horrible experience and will likely keep us from returning to Bertucci’s which has long been a family go-to.

It’s not hard to understand after this experience why they are closing so many branches.

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n
napp
ボストン・ニューイングランド
評価・口コミ(11)
2019年5月4日にご来店
総合3お料理3サービス3雰囲気3

family neighborhood spot, not recommended for quiet evening

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RE
REBECCA
評価・口コミ(1)
2019年4月21日にご来店
総合4お料理4サービス5雰囲気5

We had a nice time as a family of four. Two adults two kids. The portions could be a little bit bigger though.

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KF
KathleenF
ボストン・ニューイングランド
評価・口コミ(1)
2019年4月20日にご来店
総合5お料理5サービス5雰囲気5

Had a great time as always. The new spring menu is coming and I think they are dropping some of our favorite items, so I hope we still have enough to keep going back to. We shall see.

通報する
LH
LisH
ボストン・ニューイングランド
評価・口コミ(6)
2019年4月19日にご来店
総合5お料理5サービス5雰囲気4

As always, a lovely experience. VERY busy, but what else can you expect on a Friday night. Always good to our toddler.

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K
Kevin
評価・口コミ(1)
2019年4月16日にご来店
総合1お料理1サービス1雰囲気1

I waited almost 15 minutes for the host to appear at his station, and then another five minutes while he dealt with other people before I finally got fed up and walked out

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M
Maggie
ボストン・ニューイングランド
評価・口コミ(2)
2019年3月23日にご来店
総合5お料理5サービス5雰囲気5

Wonderful meal excellent service. A much appreciated meal fresh and healthy

通報する
OT
OpenTable ダイナー
ボストン・ニューイングランド
評価・口コミ(2)
2019年2月14日にご来店
総合4お料理3サービス5雰囲気4

The only issue was that the kids extra meatballs weren’t ready w the meals and were brought out late .. and cold in the middle. We were in a rush to get to an event so we didn’t bother complaining... service was great and i’m sure would’ve been accommodating.

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SB
SuzanneB
評価・口コミ(1)
2018年12月31日にご来店
総合2お料理2サービス1雰囲気3

When we arrived, there were only a few tables filled. We were seated quickly. The waitress was initially attentive but inexperienced. It was New Year's Eve and I can only assume they were understaffed. It took over an hour for our food. When we got the food, some of our meals were only ok. Overall, a disappointment for Bertucci's.

通報する
j
jugo
ボストン・ニューイングランド
評価・口コミ(3)
2018年12月22日にご来店
総合2お料理2サービス3雰囲気3

quality of the food was quite low. Even the famous breads were worse than the other Bertucci branches.

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S
Starless
評価・口コミ(1)
2018年12月19日にご来店
総合5お料理5サービス5雰囲気4

The manager himself was helping to serve the food and talking to the customers. This is a man who really cares about the quality of his business.

通報する
EP
EmilyP
評価・口コミ(1)
2018年11月23日にご来店
総合4お料理4サービス5雰囲気3

Family friendly. Only remaining moderately priced place in Needham where you can bring kids.

Bertucci's - Needham
返信日 2018年12月4日

Emily, we love to hear how much you enjoyed dining with us! We look forward to welcoming you back again soon!

通報する
JS
vipJohnnySalami
ボストン・ニューイングランド
評価・口コミ(8)
2018年11月2日にご来店
総合3お料理3サービス4雰囲気3

It is amazing how some parents just sit there and drink wine while there kids run around and scream at the top of their lungs. The poor wait staff has to dodge them while serving each table.

Need to bring back the focaccia bread to the children’s menu.

Taking reservations is a big plus and the only reason we will return.

通報する
LH
LisH
ボストン・ニューイングランド
評価・口コミ(6)
2018年10月20日にご来店
総合5お料理4サービス5雰囲気5

It's absolutely my favorite location of the chain: good food, great service, and (most importantly) they are always WONDERFUL with my toddler.

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よくある質問

Bertucci's - Needhamは Postmates および Uber Eats と提携してデリバリーを行っています。Bertucci's - Needhamはテイクアウトにも対応しています。テイクアウトはお電話((781) 449-3777)でご注文ください。

OpenTable ダイナー49名によるBertucci's - Needhamの評価は3.8☆です。

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