Big Easy - Kings Road
The Pounder served with Fries & a Free Slushie Cocktail or Glass of Prosecco; Your choice of: Garlic Butter | Drawn Butter | Hollandaise
Fresh Lobster, Peel 'n' Eat Giant Shrimp, Mussels, Crab Claws & New Potatoes, Hot 'n' Spicy or Garlic White Wine Cream
Service was great, food was OK. Lobster was very small and not as fresh as expected.
Lovely touch from the waiting staff for my sons birthday and they didn't kick us out after the 2hr limit stated online which was nice
I love this place - staff are always good and on point.
The restaurant had a water leak, next to the table we were sited. The food was good but half a lobster was tiny. We received for different souse that we asked. Overall, overage score and has a room for improvement.
Booked a table but had to wait ages for it. The music was great and the table service was good but food wasn't very hot. the chicken was disappointing although it was a large plate of food
This was by far the worst meal I’ve ever had. No meat on the lobster, prawns tasted like they had been left out all day, everything was cold. The wait time was appalling and we had to ask 5 times for cutlery after our meals were on the table. We ended up not paying at all because of how dreadful the service and food was. Would never come here again.
Service was the worst I have ever experienced. Every table that’s as downstairs was just left along. Took over 30 minutes to get an order placed, starters then took 30 minutes and mains were over an hour from the staters and when the mains arrived it was incorrect.
Every other table around us was getting the same, awful treatment with long wait times.
It’s a shame as the food at Big Easy is brilliant but the service is very lacking. Won’t be returning.
Can’t fault the food, it was cooked well and came out promptly. However service was shocking. Ignored by staff multiple times, had to order the same drink with 3 different people before it eventually came. Would come back for the food but service could definitely improve!
The food, staff and manager were excellent, made us feel welcome and appreciated our visit
Sat next to the band without being asked or told and couldn’t hear ourselves talk throughout the entire dinner. Food and drinks were lovely but the noise impacted our experience
The food is to overpriced for what it is now. You had to get up and look for staff then remind them what you wanted.
Food was so late coming out we was told there was no time for Desert as we only had the table booked to one and a half hours. I wouldn’t of minded if it was are fault.
Food was fantastic - so delicious - but our waiter was all over the place. He didn’t understand what we were ordering, had to come back a couple of times. Starters and mains came at the same time. Wine came halfway through the meal. Asked for water a few times before it was delivered. Rolled his eyes when I tried to get his attention. Spent half the night chatting to the hostess on the door. Atmosphere was great, food and wine, excellent.
Food is quite pricey, service is poor at best and it is very difficult to get parked anywhere near.
A very bad start but with the assistance of friendly helpful waiting staff things improved. Food was good and once aircon was turned on the occasion was saved.
A great place in Chelsea with an active vibe and has been a fixture of the Kings Road scene for many years.
Food met high expectations. Great vibe. Go steady on the starters as the main is Big.
A bit over hyped the atmosphere and the name unfortunately doesn't transmit to the food , cheap blue chees sauce , undercooked chicken wings, overcooked burger cold bacon
ribs were ok coleslaw is cheap and using cheap ketchup brand on the tables
We waited over 1 hour for food. The atmosphere was good and the daily specials is a good idea. However,I had to ask for my drink and the drinks were very watered down but the food was good and our server was trying her best. Our waiter knew that we weren't getting the service we should have been, and she tried to keep us updated. In the end, we were given the wrong bill and then I realised I was overcharged after we had already paid. I will not be coming here again.
Great food. Great service. Great atmosphere.
Lively venue with live music, very busy and popular. Food and service were excellent
Good food, good drinks and nice atmosphere. I’ve been there many times and really enjoy it.
I would recommend it.
Was look forward to Big Eat experience, which turned out to be an utter disappointment. BBQ wings and calamari dry and tasteless. Lobster was chewy and rubbery. Unbelievably loud group of young drunk customers, who treated the room as if it was exclusively theirs. It was impossible to hear the waiters and waitresses who were serving us, yet no one from the Big Eat management team thought it would be appropriate to ask the party to be mindful of other customers. Unlikely to return to this place.
The Boozy Brunch was very tasty and good value. The staff kept our drinks and plates full.
Food not as good as it used to be. Chicken and ribs were very dry. Such a shame.
It was lovely to be back, obviously due to recent times I’ve been unable to visit, but was great to see its lost nothing, great food and ambience.
I do think 90 minutes isn’t long especially as I waited nearly 20 minutes to be served. No milkshakes…. And the lack of clarity around the specials wasn’t helpful… not bad food though
Place has amazing dining settings with great tasting food never let’s u down
Service was incredibly slow.. then they only brought half my friends' meal.
Excellent value for express lunch menu; delicious food
2nd time eating here & enjoyed it just as much as our 1st visit!!
The service was excellent, the food is amazing!
Will definitely be back next time we visit London!
Great atmosphere, delicious food and generous portions and great service 👍🏻
Food was delicious and the front of house was very friendly.
Tasty and filling. Recommended at all times for delicious food and fun.
Lovely food and atmosphere, would definitely eat there again.
Waitress forgot to put through my kids orders which i stated first before anything. We finished our main meals before they realised they didnt put my kids meals through the system. Once it did come my toddler was already overly hungry and tired so ended up taking it all home. “Jumbo” voodoo shrimp has shrunk in size. No longer jumbo. And waitress failed to tell me my soft drink was on tap. All in all not a great first time back since lock down started
The food was exactly what it said on the menu. However there were a number of items listed that were not available.
Toilets were disgusting! Situated to the entrance of the kichen, food going past on large trays in between large lines of people waiting for the toilet. NO space to move. Toilet seat broken in ladies with toilet paper left on floor rather than on a toilet roll holder. For the location, price of meal this was a HUGE let down to the experience. It was not safe to let my 10 and 11 year old go on their own especially seated downstairs.
The cost of meals were very over priced and extra for a bowl of chips.
Waiter changed half way through our meal. Servers couldn't speak or understand us but they tried their best...
Overall I would not be returning to the Big Easy in the near future and I would not recommend this establishment to another
The lobster is prepared deliciously and just cooked well . The service is well delivered and attentive to our needs. The general manager and assistance manager were very accommodating.
Always been good when I have eaten here before but not great this time. Obviously busy with a game on at Chelsea and service was slow and disjointed. Once our order was taken it took 25 minutes for our drinks to arrive. When the food finally came the order was wrong but they quickly corrected it. The food was good!
The service is very slow. Our table was not ready on time and when we ordered the food arrived very late.