Big Easy Westfield Stratford City

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1. A

   Audrey92

   ロンドン

   評価・口コミ (2)

   4.0

   評価・口コミ (2)

   4日前にご来店

   overall4food5service4ambience4

   Very tasty food we loved it. Nice portions also. Staff were helpful and nice as well.

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2. HS

   HayleyS

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   4日前にご来店

   overall4food5service5ambience3

   Great service, great food and a really cool environment. Only downside was our table was very drafty. But overall it was great and we’ll be back.

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3. SY

   StephenY

   ロンドン

   評価・口コミ (5)

   3.0

   評価・口コミ (5)

   4日前にご来店

   overall3food4service3ambience2

   Second time at Big Easy. Food always decent. Unfortunately the room was too cold and we ended up leaving our coats on. Was very hard to get comfortable and relax.

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4. S

   Sophie

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   5日前にご来店

   overall1food3service1ambience1

   We had a booking for 7:15, arrived bang on time, and didn’t get seated until 7:45. We had to wait standing by the entrance for half an hour when there had been tables available for a while, but were told we had to wait because the one they’d decided to allocate to us was still in use by the previous people there. We finally just said “please could you seat us in one of these available tables” and were eventually seated there (as they were genuinely not allocated to anyone else). It was unfortunately quite a cold part of the restaurant but we much preferred being actually able to sit down! We then had to wait another 5-10 minutes and prompt our server to actually bring us menus so we could choose our order. Service was very very slow in general throughout the meal. When the food came out it was all very tasty, but unfortunately it was lukewarm at best and all was stone cold very quickly. Definitely not worth the amount we spent on it - our bill came to over £100 for 2 people and had a service charge added on. It feels very awkward to ask the to remove the service charge after receiving the bill so we did pay it but we did voice our concerns to our server after the meal. Our server did apologise to us over the wait and said he would pass on our feedback which we did appreciate, and we don’t think it was our server’s fault for a lot of the issues (he seemed to be one of the only people actually serving most of the customers in the whole place!) but it really wasn’t on for how long we had to wait and the quality of the food. Wouldn’t recommend to be honest. The best part of our evening was getting the bill early after our mains and then going down the road to Heavenly Desserts, who looked after us much better.

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5. HR

   HalilR

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   5日前にご来店

   overall1food1service1ambience1

   Poor service. Very slow. Drinks came late starters arrived before the drinks. Food was cold.

   Report
6. OT

   OpenTable Diner

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   5日前にご来店

   overall3food3service4ambience5

   Went there for a farewell dinner, I got there on time and they let me wait while my guests were late. But the atmosphere was really nice, the staff were friendly. The only let down was some of the food options and the taste, ribs didn’t fall off the bone and I like mine not looking pink. The prawns was juicy but there wasn’t really any flavour with it, should have come with some sort of sauce. The only thing I really enjoyed out of my meal were the chips and the chicken strips off the starter.

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7. L

   Lorri72

   ロンドン

   評価・口コミ (1)

   2.0

   評価・口コミ (1)

   5日前にご来店

   overall2food3service2ambience2

   I booked a table for 9 people for my birthday celebration and my experience was mixed. I have been to the Big Easy once before and I enjoyed the food but did think customer service was not great. We arrived early and was told to wait at the bar. We were completely ignored by every member of staff at the bar. They appeared very busy but it takes a few seconds to acknowledge someone standing there and quite frankly its rude. We were about to say something when our table was ready. I mentioned it to the person who took us to the table and she said nothing. I felt the table was too small for 9 people and did not help that it was the table that had the bench attached to it. Most of us struggled to get seated on this bench. Food: Calamari far to salty. Pork ribs were good. Lobster mac and cheese - 2 tiny pieces of lobster in there and it was chewy. This place is over priced and besides the ribs, I think the other portions were small. The drinks are ridiculously expensive. My boyfriend sent his double whiskey back as they wanted to charge him £50. We were in a restaurant, not a club in central London. Although the restaurant was very busy, the waiter tried her best. She was friendly and accommodating. With all that said I probably would go back as the ribs are very good.

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8. MM

   MichaelM

   ロンドン

   評価・口コミ (1)

   2.0

   評価・口コミ (1)

   5日前にご来店

   overall2food2service3ambience2

   The Food was very smoky and left a terrible taste in the moth..Desert was great but for the price expected something bigger..Service was slow at first 10 minutes be we was seen too…also we was near the main door so the breeze coming in everytime someone stood in the door was horrible

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9. JL

   JanetL

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2023年1月31日にご来店

   overall5food5service4ambience5

   It was a small lunch menu but everything we had was well presented and delicious

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10. AY

    AycanY

    ロンドン

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2023年1月29日にご来店

    overall1food1service2ambience4

    Honestly had good expectations for this place. However the food is a big let down. I ordered Calamari as starters. All we got was crust from the batter with sauce. The main meal was a again a big let down no seasoning in the meat. It didnt come with any sauce what so ever. The quality and portion of the food you recieve is not worth the money.

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11. NF

    NathanielF

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2023年1月29日にご来店

    overall1food1service1ambience1

    Me my my girlfriend left after 20 minutes of waiting to be seen to, which we never was POOR service I will never go back to big easy in Stafford again

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12. AM

    AineM

    ロンドン

    評価・口コミ (1)

    VIP
    5.0

    評価・口コミ (1)

    2023年1月28日にご来店

    overall5food5service5ambience4

    Good food, good service, lovely people

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13. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (21)

    3.0

    評価・口コミ (21)

    2023年1月27日にご来店

    overall3food3service2ambience2

    Booked for girlie catch up, but music was so loud you couldn’t hear yourself think. Was sat by a sliding door which was not closed properly, so the winter draft was not welcome. It was so cold the melted garlic butter reconstituted within minutes. No one bothered to ask if we were ok, had to call for service, was served a salad only to be told they did not have any tomatoes or cucumbers which it normally came with so ended up with a plate of leaves and still charged. Was definitely not worth £130 for 2 bill . Really disappointed with the experience.

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14. NM

    NateichaM

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月27日にご来店

    overall5food5service5ambience5

    Lovey evening everything was excellent, they also had a live band so definitely value for money.

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15. DB

    DeannaB

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月25日にご来店

    overall5food5service5ambience5

    Fantastic food and drinks service very good would defo recommend if looking for something different

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16. LW

    LondonWhoLunches

    ロンドン

    評価・口コミ (2)

    1.0

    評価・口コミ (2)

    2023年1月21日にご来店

    overall1food1service2ambience2

    Terrible service, terrible food, terrible value for money. Will not be going back!

    Report
17. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2023年1月21日にご来店

    overall3food3service3ambience4

    Booked a table of 12 for 18:30 but there was no table available until 19:15. Standard of food was disappointing and definitely not to the level of Big Easy in Canary Whalf. Options on the menu were not available either which was also disappointing and ultimately I regret not booking this meal at a later date so that we could have eaten at Canary Whalf instead

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18. M

    Michaelw

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月21日にご来店

    overall5food5service5ambience5

    For my party of 4 each steak was cooked exactly as requested and all served together . The service was excellent throughout the visit and we will definitely be returning

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19. KC

    KatherineC

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月21日にご来店

    overall5food5service5ambience5

    Great food great service. Delicious slushies with the unlimited brunch!

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20. HB

    HarryB

    ロンドン

    評価・口コミ (12)

    VIP
    5.0

    評価・口コミ (12)

    2023年1月16日にご来店

    overall5food4service5ambience4

    When after work for a quick bite - great happy hour, fab service and the sharing platters we got were lovely - will be back

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21. JL

    JorgeL

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月14日にご来店

    overall5food5service5ambience5

    Food was delicious as always, service was great and live music was perfect touch

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22. ET

    EmmaT

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2023年1月14日にご来店

    overall3food4service2ambience3

    Food was yummy, however service wasn’t great as had to ask for someone to take our drinks order whilst waiting 20 minutes and didn’t feel looked after.

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23. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2023年1月14日にご来店

    overall3food3service2ambience4

    Was a good place to eat, Service could’ve been better. Food was nice but couldn’t cook a steak.. asked for medium rare and for pretty much well done. It had a very good flavour but not nice to chew on for 5 minutes each time. Had to ask for the bill 4 times before even getting it.

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24. M

    Maddyb17

    ロンドン

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2023年1月14日にご来店

    overall3food3service2ambience3

    Very slow drinks order, waited 40 minutes. Food portions were very small for the price. Starter of fried shrimp was padded out with prawn crackers-why? Very small amount of meat in the pit bbq sandwich and the sides that came with were minuscule.

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25. AO

    AbigailO

    ケント

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2023年1月12日にご来店

    overall5food5service5ambience5

    Good food, nice ambience, altogether pleasant experience

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26. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (3)

    5.0

    評価・口コミ (3)

    2023年1月11日にご来店

    overall5food5service5ambience5

    Went here for my sister’s birthday. Good value and really good portions. The starter to share was amazing. Not enough seasoning on my ribs but everybody else enjoyed their food.

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27. QO

    QueensO

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月9日にご来店

    overall5food5service5ambience5

    Amazing. Me and my family had a wonderful time. Service was fantastic.

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28. BM

    BobM

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2023年1月7日にご来店

    overall4food4service4ambience3

    Great food and service definitely coming back but the prices bit expensive

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29. D

    Diner

    ロンドン

    評価・口コミ (2)

    2.0

    評価・口コミ (2)

    2023年1月7日にご来店

    overall2food1service2ambience1

    Sadly the food all came out cold and the restaurant itself was also very cold

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30. AD

    AlisonD

    グロスターシャー、ウィルトシャー

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2023年1月7日にご来店

    overall3food5service2ambience4

    The drinks service is appalling, it took us asking a few times before our first drinks order was taken and it took ages to come. Then when we wanted a second drinks order we waited almost half an hour, and feel it would have been longer if we hadn’t asked to speak to a manager. We asked staff to chase three times but still no drinks came, we were half way through our main meal before it did turn up. Food was great delivery of the food was also good, it’s all hands on deck to get the food out to the table fast and hot, shame this wasn’t done with the drinks order. It wasn’t busy and there were so many servers around chatting doing nothing a lot of the time, more were needed to complete the drinks orders. Sort it out Big Easy the food is great.

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31. E

    Edb88

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2023年1月5日にご来店

    overall3food3service3ambience3

    We went BE for my sons bday, was nothing special just ok. Happy hour drinks are not served at the table when ordering, if you want happy hour drinks u have to go to the bar, makes no sense especially as not all of us had alcohol so they still had to steve us drinks. Service charge added on the bill but the staff don’t get it all the money goes to the company #wrong I took mine off & gave it to the waitress as she served us so she deserved it.

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32. HC

    HelenC

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2023年1月2日にご来店

    overall3food2service2ambience4

    We were really looking forward to this meal - but we were really disappointed - we waiting for ages for our drinks to arrive - had to ask for special cutlery and bibs to be put down. It’s called crab shack but there are only crab claws in the one pot thing and the crab was dry and flaky. And it was really expensive - felt let down and still hungry after.

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33. BK

    BradleyK

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2023年1月2日にご来店

    overall1food1service2ambience1

    Worst food I’ve eaten in a long time. Fatty and very unpleasant

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34. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (5)

    VIP
    3.0

    評価・口コミ (5)

    2022年12月31日にご来店

    overall3food3service3ambience4

    We are regulars at the Big Easy and always enjoy the food, so tonight was a big disappointment. I had the lobster which was fantastic as usual. My wife had a Caesar salad with shrimp. On previous visits, the salad is a big portion and there is no scrimping on the shrimp. Tonight the salad was served up on a small plate, probably 20p worth of lettuce with 10 croutons and a bit of dressing, with three shrimp on top and charged out at a bargain £17.90. We asked the waitress if the chef had read our order incorrectly, she came back and told us that because of an increase in the cost of ingredients, they were now reducing portion sizes rather than increasing menu prices. This would be fair enough if it was made clear on the menu, but it’s really not treating customers fairly. So there you go, New Year’s Eve night out was spoilt. The moral of the story - if you’re going to have a salad or shrimp dish at Big Easy then ask to see the size of the plate and how many shrimp you’ll get on that plate before you order.

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35. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (2)

    4.0

    評価・口コミ (2)

    2022年12月31日にご来店

    overall4food3service4ambience3

    Waitress was very very lovely even though she was new and still learning and this was a busy New Year’s Eve. Can’t fault her. The food was good, we enjoyed it and arrived fast. Drinks were extremely slow to arrive and cocktails were badly made and not pleasant. Band barely played any songs, long breaks. Everything else was good.

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36. R

    Ralph

    ロンドン

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年12月31日にご来店

    overall1food1service1ambience2

    Terrible service, had to wait half an hour to get served for a first round of drinks even after asking multiple waiters. Food took far too long to be served despite pre-ordering. Some staff also were not welcoming.

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37. B

    Blahblah

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年12月30日にご来店

    overall5food5service3ambience5

    Nice place but service is questionable. Took us awhile to get our bill.

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38. LT

    LisaT

    マンチェスター、グレーター・マンチェスター

    評価・口コミ (2)

    4.0

    評価・口コミ (2)

    2022年12月30日にご来店

    overall4food4service2ambience4

    Food was good, service not good. There seemed to be plenty of staff but getting the attention of a server was hard. Our food came before our drinks. There were no knives on the table. I had to ask 3 different servers for a knife before getting some. Some of our order was missing and had to keep chasing for a missing beverage and chips. Maybe a different Big Easy will be better.

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39. L

    Louise

    バークシャー

    評価・口コミ (2)

    2.0

    評価・口コミ (2)

    2022年12月30日にご来店

    overall2food1service1ambience2

    Shockingly, expensive. We waited at least 30mins for our drinks. Food very average, nothing like the Chelsea one. Check your bill, twice it was wrong by £20.

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40. JE

    JeffE

    ロンドン

    評価・口コミ (3)

    3.0

    評価・口コミ (3)

    2022年12月30日にご来店

    overall3food3service3ambience4

    Food wasn’t anything special and when you have to smother barbecued food in sauce to make it taste of anything then that’s a let down , my grandsons Mac and cheese was bland so wouldn’t particularly go again

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