Bill's Restaurant & Bar - Epsom
This was our second time in Epsom Bill’s for our staff dinner. The food was great but service was lacking this time. They were very busy when we arrived (although most people left after an hour - I assume they went to the theatre). One of us didn’t get his starter and had to go and find a member if staff for it (they had forgotten to make it!). We had to wait a very long time to order our food and later drinks too. We will be back as the food is always great but I hope the service will be better this time
Thank you so much for taking the time to leave us some feedback following your most recent visit with us. We're extremely sorry to hear that you were not wow'd the service you received, as we strive for excellence with every guest we serve. Thank you again, we use all feedback to better understand our guests journey. Kind regards, Bill's
We visit Bills often for brunch with family but yesterday the service was terrible. We sat for half an hour before anyone came to take even a drinks order. Eventually the waiter came but seemed like he Couldn’t be bothered. I asked for butter for my toast and he clearly forgot so , after my toast was cold, I had to get up and ask another member of staff. We were disappointed by the service , Ashley, needs some training! We didn’t pay the service charge
Thank you for taking the time to leave us some feedback regarding your recent visit. We're extremely sorry to hear you weren't met with our usual high level of customer service and completely understand your frustration. We'd like to speak to you further, can you head over to https://bills-website.co.uk/contact and give us some more information? Kind regards, Bill’s
Lovely place to meet for a relaxed lunch. Burger choices were unusual my chicken and bacon special was a little tasteless - bacon had no flavour, but the eton mess was fabulous and great coffee.
Choice of alcohol free drinks was good too.
Thank you for taking the time to leave us some feedback after your recent visit. Looking forward to seeing you again soon. Kind regards, Bill's
A meal that is the most expensive that I think is reasonable for adult versions of children's food such as macaroni cheese and burgers. I continue to patronise Bill's is because the staff are friendly and the service is always good.
Thank you for taking the time to leave us some feedback after your recent visit. So happy to hear you enjoyed your time with us! Looking forward to seeing you again soon. Kind regards, Bill's
OpenTable ダイナー4名によるBill's Restaurant & Bar - Epsomの評価は4☆です。