BJ's Restaurant & Brewhouse - Rancho Cucamonga
Felt rushed and waiter didn’t pay hardly any attention to us
Our first time at BJ’s and it was NOT a good experience at all. For starters our server did not acknowledge us for at least 20 minutes! Not even to offer some water! Then it took 30+ minutes to get our food. Ordered a Pizza and it was barely warm! Must have been sitting in the back for some time before they brought it out. Let’s just say the server brought the “pan pizza” with no need of a handle or cloth to keep her from burning her hands! Not a good experience at all. Only good thing is that we had a reservation and they did sit us quickly, but then waited the 20 mins before we were anyone came by.
It was really full , but our waitress tried to accommodate as quickly as possible . Free pazookie !!
Came here for date night first time coming to this location so glad we made a reservation it was super busy. Would of never doubted that it’s a great restaurant. It was really loud all around plus big parties. The food was kind of off my pizza toppings were like only on half of the pizza. I would not recommend the zucchini strings honestly awful you can barely taste the actual zucchini it’s super thin. Just do not get regular zucchini sticks would of been better. Our server was good based on what she had going on with her big party and other tables. Would of liked a little more attention it took long to get the check and wait for my card. Overall biggest lesson make a reservation.
Comedy show at the improv Ontario Mills
I enjoy BJs even though it's a tad bit pricey. The table my family and I sat at was really dark, but other than that...GREAT as usual.
Traditional good pub-style food & environment, server was excellent
Our server recommended the special which was a tri-tip steak with barbecue sauce, 2 sides and a dessert. I'm usually skeptical of "specials", but this sounded too good to pass up and I'm glad I didn't. The steak was perfectly cooked medium-rare and no overly sauced. A tortilla soup and baked potato were nicely sized and finally the dessert was a warm cookie topped with 2 ice cream scoops. That mean and a nice beer menu made for an enjoyable evening and good dinner.
Sharing birthdays with co-workers. Table for 11.
Good service and great deals right now ...Love the pizza and got a free appetizer.
The food was excellent and I liked the ambiance. It took a long time for our server to get us drinks and water and the meal tool a long time as well.
good customer service but server was slow
We ordered the Thursday rib special. The ribs were excellent, moist and delicious. The service was good.
The seats were not clean and it was not noticeable until we got up after our meal. We sat in cheese and tomatoes from someone's pizza that was on the edge of the seat. Since we arrived at 11:00 when the restaurant opened, it had to be left from the previous day. Whoever's responsible for cleaning the booths needs retraining.
I would have given you a higher score on service and on the overall score because the food was superb and the open table online reservation worked really well but it took forever for our pizookies to come, we waited for more than 20 mins until it got served on our table.
The food was great as always, service was good but We made a reservation and got on the wait list as well because we got there earlier. Once we were there they said the wait would be 15 mins and it ended up being more then 30 mins. We have two little ones so our time was very valuable. We had even ordered our food over the app which had worked awesome for us in the past but this time they couldn’t find our order and had to wait like Normal. We were also celebrating my birthday which we did note on the reservation and they didn’t know acknowledge anything. One of our kids spilled water all over our pizza and couldn’t eat half of it
Upon arrival they had no clue about our reservation, made us wait, and didnt pay attention to asking for a booth.
Had a nice time I enjoyed the overall night & had good service
Our dinner experience was exceptional! The food was delicious and the service was great! Everything tied in together greatly and meeting up with friends made it better.
Food was delicious. Service was excellent. Price and serving of food was acceptional. Highly recommend this restaurant
Excellent service and quick seating with reservation
We went for a birthday dinner and had excellent service & food. Really enjoyed our time.