BJ's Restaurant & Brewhouse - San Bernadino
Wonderful as usual
Everyone was courteous and caring and always made sure that I had everything I needed as to my drinks the waitress and waiters very attentive and my food was very well cooked and prepared I am looking forward to making another reservation
Appreciated the social distancing and the mask wearing by staff.
It was our anniversary and we got right in which was great. We were placed at the first table on the floor and while nobody sat across from us, there were people above us in the bar area. It placed them within 6 ft of us so I feel they should stagger the tables better from that perspective.
Unfortunately the menu was greatly reduced and I have to have gluten free. Was told the only option would be the pizza on a gluten free crust and the gluten free Pizookie. They could maybe make something else but I had planned on my favorite - baked potato with chicken or vegetables. So it was a let down for me.
I don’t plan on going again until they have their full menu back again.
It was as best as they could , having to keep tables apart
Good service by Oscar, the person who took care of us outside nice and helpful. We enjoyed the moment. Thanks.
Got the wrong pizza and waiter said she would take it off but never did! Other meal was cold
Celebrated my son’s birthday & the fact that we can dine in again!! Hallelujah!
Great to be back in a dine-in restaurant! This location did a great job accommodating the new guidelines, food was great, service was outstanding.
I was impressed with the care and cleanliness that they had to make sure they were being safe.
The overall experience was pleasant. However not too thrilled about the limited menu selections.
The staff was super accommodating and helpful! Food was great too! Just sucked not to have the typical ambiance we were used to.
My husband and I love BJ’S so we try to get there often. We knew Friday’s are busy so OpenTable was great. We got there and although they had people waiting our reservation was immediately called. Obviously Friday’s are a bit loud, but that’s part of the Friday’s vibe. The service was as expected friendly and prompt. I like the idea of having runners it allows the server to be friendly and check up on us frequently.
Waitress was excellent!
Great beer choices for many taste preferences. Food was above average, but it was a little noisy. Service was above average, and witnessed the manager handling a customer service issue at an adjacent table very well. I would recommend this place as one to try.
Great customer service, I love that I can reserve prior arriving.
Out server was fantastic!! Thank you!
Great, we always love coming to BJ’s.
Good food and service
Very busy Sunday night. Really appreciated the advantage of an Open Table reservation. We were checked in and seated right on time. All of the staff were friendly, knowledgeable, courteous and worked together as a team to keep food and drinks delivered quickly, and with a smile. A very enjoyable time at BJ’s Restaurant & Brewhouse. We’re disappointed there isn’t one closer to home.
They called me in the afternoon to check if we were still coming and we were seated right after we arrived
My experience at BJ’s would’ve been awful had it not been for our wonderful server, Amber. The kitchen completely messed up my order, and Amber was so kind and made sure everything was promptly fixed. She actually thanked me for letting her remake my food! Hands down the best customer service I have ever experienced. Amber was personable, kind, attentive, genuine, and a fabulous server. I’ll be back simply because of the amazing service Amber provided-that woman deserves a raise!!!
Usually really enjoy BJs but on this occasion our server was pleasant but absent.
But not for Birthday celebrations, service was bad
Do not make reservations thru Open Table for this restaurant. Many people got seated befor us. We talked to a manager that told us they dislike this app.
Always love BJ's, only problem I have is when you wear hearing aids and the noise levels are as high as they can be it gets a little bit overwhelming trying to talk to the person next to you. and my hearing loss is not very significant, I can imagine what it's like for people with more dramatic loss
Hostesses need to work on their warm greetings and smiles.
The food was very good we were a party of 4 friends and had a lot to talk about so if the food took long to arrive we didnt notice. It all looked very good and tasted very good. Our waitress was quick to get additions. We enjoyed it all.
The food was good but service was very lackluster. I tried making reservations but they said they don't take reservations for parties less than 6, which is perfectly understandable, but once we added a person to our party we called and they said it would be fine and were assured that there would be no need for reservations on a Tuesday evening so they didn't take our reservation. Instead we made reservations online since they refused to make one for us. We get there and it is jam packed with people and i was happy i was smart enough to make reservations. Once we're seated, service was slow, again understandable because of how busy they were. This is the second time my family went to this location and it also happened to be the second time that someone in our party orders food and they happened to run out of that item. Also the vegetables we ordered were not cooked, for example the steamed broccoli was raw and the potatoes were cold. They happily fixed it which was good and we appreciated it, the only problem was that the place was busy so it took a while for them to come back. Overall, the experience was just okay. I'd recommend it for the food and atmosphere, just make sure to make a reservation and I think you'll be fine.
Excellent experience. Arrived at BJ’s a few minutes early and our table was waiting.. seated immediately. Service was great, food, drinks, excellent. Noise level was moderate, as most restaurants like this do have some noise.. Great experience....
We went for a birthday celebration. We brought our own cake and when it was time to cut it, I asked the waitress if they would sing happy birthday. She told me they don't do that. That was a downer.
The server was super friendly and patient. Food was delicious, as always. Reserved through Open Table and was seated right away.
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OpenTable ダイナー32名によるBJ's Restaurant & Brewhouse - San Bernadinoの評価は4.5☆です。