Black Rock - Utica - PRIORITY SEATING

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1. OT

   OpenTable Diner

   デトロイト・イースタンミシガン州

   評価・口コミ (6)

   VIP
   1.0

   評価・口コミ (6)

   5日前にご来店

   overall1food2service2ambience1

   My reservation was for 4:15 on a Sunday. When I arrived they told me that I’d have to wait because ALL of the servers were in a meeting. The restaurant had patrons dining. So you can imagine how confusing it was that the entire waitstaff was in a meeting. When the hostess sat us, the both appeared dirty. The seat and the table had liquid all over the place. Naturally we asked to move. The next booth had the same issue, so we moved…the third booth had the same issue. So we just asked them to clean the table. After a few minutes of sitting in the booth the ceiling began leaking. There was a leak in the ceiling above the entire section, yet they continued to seat the area. To top it all off we had a serving in training and her trainer was not teaching her to check on her tables. I had to get up and grab my own side plate. The ribeye was tough and the overall experience was terrible. I wouldn’t recommend this location to anyone.

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2. OT

   OpenTable Diner

   デトロイト・イースタンミシガン州

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2022年8月1日にご来店

   overall5food5service5ambience5

   I love cooking my own steak and lobster exactly how I like it. Our server was amazing. She was so sweet and super professional. The food was outstanding and came out fast and hot. The drinks were so good especially their house drink The Black Rock Hurricane.. this made for a great date night. There’s nothing better than good food, great company and lots of laughs

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3. OT

   OpenTable Diner

   デトロイト・イースタンミシガン州

   評価・口コミ (11)

   VIP
   5.0

   評価・口コミ (11)

   2022年7月22日にご来店

   overall5food5service5ambience5

   Our party of 6 was able to sit right away. All of our food was great, the kids has a great time too. Our drinks came quick and our waitress was very attentive. Can’t wait to go back 😊

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4. JM

   JoeM

   グランドラピッズ、ミシガン西部

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2022年7月16日にご来店

   overall5food5service4ambience5

   Never been before but was excited to try. Food was phenomenal and staff was very helpful. Definitely will come back agai.

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5. JJ

   JenniJ

   デトロイト・イースタンミシガン州

   評価・口コミ (7)

   VIP
   5.0

   評価・口コミ (7)

   2022年7月12日にご来店

   overall5food5service5ambience5

   We were seated immediately upon arrival. Good food and service!!

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6. D

   Denny

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2022年7月10日にご来店

   overall5food5service5ambience5

   My first time at Black Rock. I enjoyed it very much. The waiter was great! The food was great. The experience was unique and very nice. I will recommend you to others! Nice touch for the owner to come up and introduce himself too.

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7. S

   Shaz

   デトロイト・イースタンミシガン州

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2022年7月1日にご来店

   overall5food5service5ambience5

   The most incredible service ever! Such kind people and incredible food. Absolutely loved it.

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8. OT

   OpenTable Diner

   デトロイト・イースタンミシガン州

   評価・口コミ (3)

   5.0

   評価・口コミ (3)

   2022年6月28日にご来店

   overall5food5service5ambience4

   Our server was great, food was okay.

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9. JW

   JohnathanW

   デトロイト・イースタンミシガン州

   評価・口コミ (8)

   VIP
   5.0

   評価・口コミ (8)

   2022年6月27日にご来店

   overall5food5service5ambience5

   The food was amazing

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10. t

    terwag

    デトロイト・イースタンミシガン州

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年6月25日にご来店

    overall5food5service5ambience5

    excellent food, waitstaff was great! I recommend trying this!

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11. KO

    KathieO

    デトロイト・イースタンミシガン州

    評価・口コミ (3)

    5.0

    評価・口コミ (3)

    2022年6月18日にご来店

    overall5food5service5ambience3

    I’m glad we sat in the outdoor area. A little too Smokey inside that day

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12. s

    steakems

    ラスベガス

    評価・口コミ (13)

    2.0

    評価・口コミ (13)

    2022年6月15日にご来店

    overall2food2service5ambience3

    Service was great. Food, not so much. It was a victim of shrinkflation and lack of flavors. Better value elsewhere.

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13. F

    Foodie0501

    デトロイト・イースタンミシガン州

    評価・口コミ (14)

    VIP
    2.0

    評価・口コミ (14)

    2022年6月13日にご来店

    overall2food2service2ambience1

    Very disappointing experience. Waited 10 minutes before being approached by server after we seated. Drinks were worse than ever experienced. Ordered a manhattan “up” and received it in a rocks glass with ice. Returned it and received another one in a rocks glass with no ice. Returned it again only to receive it in a martini glass 1/3 full. Took the drink to the bar and asked the bartender why such a short pour and told that’s normal and why do you ask? .the manager came by the table as we were paying and asked how the experience was. She told us the short pour is a corporate rule. What? By the way, the restaurant was at least 2/3 full - the bar was completely empty. Wonder why! Food delivery was a nightmare. Ribs were overcooked and dry. Received 4 sides that were never ordered. They are suffering with a labor shortage like everywhere else but still can’t seem to get the littlest things right - like the bar! Should also point out that our party of 7 was seated surrounded by a large party (20+) making it over crowded, noisy and likely added to the overall confusion. Sorry, but this place was simply poorly run with very questionable policies. we will never return.

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14. OT

    OpenTable Diner

    デトロイト・イースタンミシガン州

    評価・口コミ (24)

    VIP
    5.0

    評価・口コミ (24)

    2022年6月10日にご来店

    overall5food5service5ambience5

    Food and service were great !

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15. DP

    DaveP

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年6月6日にご来店

    overall4food4service5ambience5

    I was disappointed that I could not reserve the time that I was looking for, as I was only able to do a 7:15pm reservation but wanted a 6:30pm time. I still got to the restaurant 1/2 hour prior to my scheduled time which was just after 6:30pm. The place was not busy at all and they were able to seat us immediately. The timing on the website is not accurate for the actual busyness of the restaurant. Good food and good service overall.

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16. KR

    KatieR

    デトロイト・イースタンミシガン州

    評価・口コミ (6)

    3.0

    評価・口コミ (6)

    2022年6月6日にご来店

    overall3food3service4ambience3

    Server was great. Soup was cold, side dishes including fries and baked potato were cold.

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17. OT

    OpenTable Diner

    ラスベガス

    評価・口コミ (4)

    3.0

    評価・口コミ (4)

    2022年6月4日にご来店

    overall3food3service2ambience3

    Priority seating was awesome we only had a 5 minute waiting period once we arrived. Staff is always friendly and courteous, the only issue I had this time was when it was time to pay we had a party of 5 so when the waitress came with my bill I assumed she had it correct so I just handed her my card to take the payment but when it was time to sign I gave her a nice amount for a tip in cash she took it ran away quickly then I looked at the bill she had added 18% gratuity as if we had a party of 6 at first I was going to let it go but then I thought how many people is she doing this too so I go to the front to see why the gratuity was added for a party of 5 manager go to speak to the waitress she tells him we had a party of 6 and the 6th person never showed up I was shocked all I had was WOW so I tell the manager if you check your Priority Seating for my party it clearly said 5 people and we had 5 entrees but the waitress was quick on her feet and had to come up with a quick lie so with all of that being said just PLEASE check your bill before paying this one was clearly on me. I come here all the time and I always get great service hopefully this won't happen again.

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18. SL

    SusanL

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年5月25日にご来店

    overall5food4service5ambience4

    Our waiter was fabulous, gave us free shots at end of night.

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19. OT

    OpenTable Diner

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年5月21日にご来店

    overall5food5service3ambience3

    It was lovely. We were seated quickly and the food was brought out in a timely manor. We enjoyed our night.

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20. D

    Dustysit

    デトロイト・イースタンミシガン州

    評価・口コミ (12)

    5.0

    評価・口コミ (12)

    2022年5月9日にご来店

    overall5food5service5ambience5

    My husband and took another couple and it was their first visit. It won't be their last! They loved everything they has and so do we. Always great service at the Utica Black Rock and great food. We had Renee as our server and she was GREAT!

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21. OT

    OpenTable Diner

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年5月8日にご来店

    overall2food1service3ambience1

    I thought it was an upscale place to have a good quality dinner but this place is pretty much an expensive Applebee's or sports bar that features a hot rock to cook your own meal. Place is dirty , outdated and definitely not a lavish place. I won't return ever. This is not the place to celebrate a special day but to go any other weekday.

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22. OT

    OpenTable Diner

    デトロイト・イースタンミシガン州

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年5月8日にご来店

    overall5food5service5ambience5

    Always excellent food. Priority seating is misleading. Should be clearer on the site.

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23. TR

    TRICIAJ

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年5月8日にご来店

    overall5food5service5ambience4

    Everything was great and on Mother's Day, that's saying alot!! We had a wonderful hostess, server, very polite and helpful.

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24. OT

    OpenTable Diner

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年5月7日にご来店

    overall5food5service5ambience5

    Food was excellent. Our waitress Renae made sure we had everything we ordered and needed to have a great dinner. Will be requesting her every time I dine here.

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25. OT

    OpenTable Diner

    デトロイト・イースタンミシガン州

    評価・口コミ (3)

    4.0

    評価・口コミ (3)

    2022年5月2日にご来店

    overall4food3service3ambience5

    Food was good after they warmed up the chicken dinner I had, when it came to the table cold. (They did take it off the bill) My Aunt's steak and ribs were great. Margarita tasted off so really didn't drink it. Service was okay although they were busy and the bartender was serving us even though we were at a table so I understood that. I guess Monday is a busy night to go out and eat now. Was all and all good, just a few understandable hiccups.

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26. m

    michaelc

    サウスカロライナ州

    評価・口コミ (21)

    VIP
    5.0

    評価・口コミ (21)

    2022年5月1日にご来店

    overall5food5service5ambience3

    FOOD WAS VERY GOOD AND DOUR SERVER ANGELINA WAS EXCELLENT AND ATTENTIVE. BROUGHT FRIENDS WHO HAD NEVER BEEN BEFORE AND THEY LOVED THE WHOLE EXPERIENCE

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27. C

    Chris

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年5月1日にご来店

    overall5food4service5ambience4

    OpenTable is a great app to use if you are planning a date night. I especially liked that you can change the reservation time online if you are running behind or stuck in traffic. The app was easy to use and will definitely keep using it. 👍🏼

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28. PT

    PamelaT

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年4月30日にご来店

    overall5food5service5ambience5

    Our server James was fantastic. Manager was present and attentive to patrons. Saw the owner introducing himself to patrons as well. Nice experience.

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29. OT

    OpenTable Diner

    デトロイト・イースタンミシガン州

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年4月23日にご来店

    overall4food4service5ambience5

    Get an appetizer, because you will cook your own food. The servers are very helpful

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30. RB

    RicB

    シャーロット

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年4月22日にご来店

    overall5food5service5ambience5

    Our seating was quick and our server (Michaela) was amazing, funny and excellent. We will return...

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31. S

    Sanzoku

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年4月21日にご来店

    overall5food5service5ambience5

    Our server was amazing best first date. And food was amazing

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32. T

    Teresa

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年4月17日にご来店

    overall5food5service5ambience5

    Excellent customer service, waitress was extremely attentive, prompt, knowledgeable and friendly.

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33. B

    stacieB

    デトロイト・イースタンミシガン州

    評価・口コミ (2)

    1.0

    評価・口コミ (2)

    2022年4月17日にご来店

    overall1food1service1ambience1

    Overall bad experience! The waitress was not listening to our orders me and my friend order crab cakes only brought out one plate next we both asked for soup she brought out one bowl for soup, then asked for a strawberry margarita she brought it 40 mins later wrong flavor! It was a mess and our orders was wrong! I feel like we waisted money there for nothing! Will not be returning here!

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34. BL

    BarbaraL

    デトロイト・イースタンミシガン州

    評価・口コミ (14)

    VIP
    4.0

    評価・口コミ (14)

    2022年4月17日にご来店

    overall4food4service3ambience3

    We were taken to tiny booth which we declined. Next to a booth by the window: cold and drafty. Next a satisfactory booth. It was during shift change and we were neglected for quite some time and were apologized to. We were not in a hurry, so we really did not mind. I ordered the chicken stir fry which was very good. My husband ordered the shrimp stir fry which was quite disappointing. For $3. extra he received 4 very small shrimp. This could hardly be deemed a shrimp stir fry. The Long Island ice tea was good. The waitress was fine. We weee given chocolate Easter eggs which was a nice touch. We would like to have a smaller version of the volcano. The current offering is too much for two people.

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35. OT

    OpenTable Diner

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年4月16日にご来店

    overall5food5service5ambience5

    Our server, James, was just the sweetest. Great service. Perfect demonstration. And with Open Table, seating is no longer an annoyingly long wait.

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36. HO

    HenryO

    デトロイト・イースタンミシガン州

    評価・口コミ (2)

    4.0

    評価・口コミ (2)

    2022年4月15日にご来店

    overall4food5service5ambience4

    Overall good experience. Just a little bit pricey.

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37. OT

    OpenTable Diner

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年4月3日にご来店

    overall5food5service5ambience5

    Great food and great service!

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38. OT

    OpenTable Diner

    デトロイト・イースタンミシガン州

    評価・口コミ (1)

    VIP
    1.0

    評価・口コミ (1)

    2022年4月3日にご来店

    overall1food2service1ambience5

    Service was poor

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39. OT

    OpenTable Diner

    デトロイト・イースタンミシガン州

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年4月2日にご来店

    overall4food4service3ambience4

    We had a great time! Enjoyed the experience, our service was a little slow but other than that it was overall a great time!

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40. D

    Donnymag

    デトロイト・イースタンミシガン州

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年4月2日にご来店

    overall4food5service4ambience4

    Had a great time, our waitress was very good, very helpful. We love cooking our own steaks. I wish they had a ‘dairy-free’ version of the butter for cooking the steaks, but that’s a small inconvenience, the steak still tastes good without…

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