Bubba Gump - Baltimore
We loved this restaurant before. It is not Landry’s owned now and shows. Waited 30 minutes to get waited on and we were one of 6 tables in the restaurant. Food was cold. Service was mediocre. Will not return.
DO NOT EAT HERE. It is such a rip off. The food is overpriced fast food. I ordered Mac and cheese for my 2 year old and it was legit from a Kraft box in the microwave. We spent around $200 on trash. I regret eating here soooo much, please please SAVE YOUR MONEY!
Food was excellent service was a little off. Restaurant was clean.
Won’t be going to anymore Bubba Gumps after this. I went at an awkward time so I can forgive the service a bit but the food in our entire party was sub par at best. If you decide to dine here get fried foods as you can hide poor quality easier when its fried.
Food was expensive & of poor quality. I ordered the shrimp scampi & received a small bowl. Shrimp were not seasoned. We were served our first course and did
not have silverware. We asked a passing server for
some but that person never returned. When our server came to check on us we had to ask for silverware again. She returned and handed me 3 forks and 3 knives all wrapped in one napkin. She didn’t even set the table. All around experience was very disappointing. I would not eat here again.
Wonderful service! Waitstaff very friendly and helpful!
It was nice the food wasn’t what I expected but it was all OK
Our server was beyond amazing! The food was hot, fresh and delicious! Highly recommend the drinks too!
I’ve Never been to a Bubba Gumps before and this was not good from the moment we walked in. Rude person tried to seat us. The one saving grace for us to stay for at least drinks is Toni the Bartender! Thanks Toni!
Service was friendly and helpful. I had Jennie’s Catch and it was tremendous! My sister had the Mahi Mahi and talked about it for days. It’s a must when visiting Baltimore.
I made reservations for our family of 5. When we arrived, the hostess appeared annoyed that we expected the reservation to be honored. The table around us were cluttered with used cups. The food was average. One of our dishes was delayed by 20 minutes because we were not informed that they had run out of that dish for the evening. Overall, we were very disappointed with the restaurant given that we are big fans of the movie. Hope things improve there!
The worse experience ever, w order the drinks but they forget, the food was incomplete and nasty,service, no comparison, the worse , definitely I will never come back or recommend to nobody
Still Waited at least 25 minutes, got there 10 mins before reservations time. Bathrooms smelled like they had NOT been cleaned in years. Drinks took a very long time to get. They ran out of the stuff shrimp which is what i wanted to try. Waiter didnt added tip to bill and came back to say she forgot to add it.
Dont plan on going back.
Longue attente pour s’asseoir alors qu’il y avait beaucoup de place.
20min pour prendre la commande, 45min pour être servi, le dressage de mon assiette nouvelle Orléans à revoir complètement, très mal présente par rapport au menu.
J’adore cette chaîne, j’y vais à chaque voyage aux usa et là on a été vraiment très déçu
Waitress was lovely however our food took forever to get only to find out it was forgotten so when we recieved it it was cold. Also the food wasn't that good...
Wonderful dinner for me and my son. Great atmosphere, delicious food.
Food was okay; nothing wrong with it just not outstanding either. The bar drinks were not very good; we ordered whiskey sours and they tasted like non-alcoholic lemonade. The service was very good; the server was prompt and checked on us appropriately.
Amateur hour at professional prices. No reason at all to eat below average chain food fare with so many good seafood restaurants in the neighborhood. Skip Bubba.
Our waiter was AWESOME! He went over and beyond to make the dinner ru. Smoothly
The food was delicious and service was great! Our waitress was so kind and accommodating- we had a tired toddler who had a hard time sitting still
This was my 2nd time here and my fiancee's 1st time loved it both times
No waiter came to the table for at least 10 minutes after being seated. It was not busy. I left.
I should have read the reviews. I am not the first person to leave before seeing a waiter THIS MONTH!
Run Forrest Run
Initial seating was too windy due to overactive a/c but we moved and it was fine after that. Abby was awesome and the manager (didn’t get her name) was great too. Most importantly, the food was awesome!
Fun times! Great food. Our server, Sydney, was awesome!!
Just to satisfied the craving of steam shrimp. Another common seafood restaurant
Neat place. Good food at reasonable prices. Great atmosphere of the Baltimore Inner Harbor.
I like the chain, overall. But this location is not a good representation of BGS as a whole, in my opinion. The service was slow. The patrons at the table next to me got tired of waiting and just left. Then a few mins later, I saw a patron who was tired of waiting to be greeted by his server that he got up and walked over to flag somebody down.
Luckily, the food didn't disappoint. :-)
I was very disappointed with Baltimore location, we have been to the NYC location and Orlando location both were amazing! The only upsides to our visit were the views of the bay, and the food, which was very good. Service was ehh!! And NO TRIVIA!! which was something we look forward to. Won't be returning to this location.
I made a reservation and when we arrived on time we had to wait another 15 minutes to be seated. We told the waiter we were celebrating a big birthday but nothing was done about it like at other restaurants. Also there were no vegetarian food offered on the menu at the restaurant although online the menu had options for a vegetarian. We did not find this out until we sat down and looked over the menu and asked the waiter. The food was okay, small portions for the price and the lemonade tasted nasty. Lots of kids and noise. We only went because my birthday child wanted to go there to celebrate. Probably will not go again.
My Waitress was Great!
Very Attentive and Very Polite and Friendly! Food was Fantastic and Very Enjoyable!
Visited this location about 4 years ago and loved it! This time, not so much. The staff enthusiasm was the first change we noticed. They used to be upbeat and fun! This time it was like drudgery! Then we were shown to a table with dirty chairs. When we pointed that out the chairs were switched from another table, but still not cleaned! The food was OK, just OK. Disappointed as enjoyed it so much we looked forward to a nice dining experience. Oh well, things change and so does my rating of this establishment.
We had a wonderful experience at Bubba Gumps shrimp. There were 7 of us including a baby and a toddler. The atmosphere was great. The food was delicious and there was an option for everyone. We would definitely come back.
The staff was great, full of energy. But the food was not that good. It wasn’t flavorful and at least four of my family members were experiencing upset stomachs and cramping up to two days after eating at the restaurant. I was disappointed, I was very excited about going and had my daughters 19th birthday gathering there.
My husband was a little disappointed with his meal. It was nothing like pictured on the menu & you need to step up the cleaning of the restaurant a little but overall everyone was friendly & we were seated immediately & the kids menu selection was one of the best we've seen since it offers more healthy selections.
Even though the restaurant was not crowded our service was poor, very slow, and not invested in our experience.
Food and Services were very good and the birthday performance they did for my birthday, had a very good dining experience. Although it was my 1st time at Bubba Gump I visited NY a couple time but it was my 1st time at this location and I will be back. Thank you
Conveniently located in the shops near the Inner Harbor. Server was busyctajung care of another customer with a child so another server helped me out. Thank you! Food was quick and good. Shrimp on salad were ok, a little dry. Would like to try other items sometime in future as the dishes being served looked good, especially if you like fried foods.
If you are allergic to shrimp be aware that all of their food is fried in the same oil. As a result there is little remaining on the menu that is safe to eat. This is a restaurant that serves many people daily. The food is very average but is located in a good spot near the water.
Yesterday my family and I visited the Baltimore location to celebrate a birthday. I had reservations set for at least 3 weeks for 7:00pm. We arrived on time and was never greeted by the person registering guests. There was a line of customers yet the employee neglected the line and opted to assist people bypassing the line. After this happened a fourth time I spoke up and told the employee that I had a reservation at 7:00. She then proceeded to ignore me with her back facing me. I repeated my statement and she said without looking at me “hold on”.
Then she turned and asked for my name and said it will be a 30/40 minute wait. Then without any other exchange of words she turned and helped someone else the skipped the growing line. I interrupted her and asked if I would receive a text confirming my table was ready. Without answering my question she started asking me information to registering me for the waitlist which she should have done in the first interaction. Then after 35 minutes I got the text and proceeded to the employee and she still ignored us for a moment. We waited an additional 7-10 minutes to be seated after they notified us that the table was ready. The food was great the waiter was nice. We notified of a birthday on reservation and at the restaurant but didn’t get recognized but a few tables over the celebrated the guest. This was a horrible experience. I have visited other locations multiple times without incident.