Buckingham's-Grand Victoria Casino
maine lobster, cream fraiche & essence of sherry
Prime Filet Mignon
thyme caramelized onions & merlot sauce
Jail Island Salmon Fillet
mango relish & ginger butter sauce
My husband and I along with our 2 friends had an excellent meal of chateaubriand. The side dishes were disappointing. Squash and not very good Mashed potatoes. But the salad was wonderful.
Loved the soup and steak choices r great! We received complementary appetizer and dessert sample! Very nice!
Thank you so much for your kind words, Bonnie. We really appreciate you taking the time out to share your experience with us. We hope you visit us again soon!
Celebrated my wife's birthday at Buckingham's. We always go to Buckingham's for our birthdays and anniversaries. The food is always excellent. We get the Chateaubriand - absolutely delicious. The lobster bisque is the best! For dessert we got the Peppermint cheesecake which was delicious. We normally go on Saturday night, but this time we decided to go on Friday night instead, and lucky that we did the hostess told us it was 1/2 price bottle of wine night every Friday. We'll definitely be back again on a Friday night for sure!
The ambiance was good, especially if you prefer a supper club or throwback setting to the old Pump Room days in Chicago. The food was very good as my wife and I had Filet Mignon and she the Chilean Sea Bass. The service was blah, nothing bad, just not what you would expect for a restaurant of this caliber. The hostess was rushed, indifferent to us as was the server. Server came across as tired. The server never provided her name, never smiled and did not bother highlighting any specials etc..
To tell you the truth I had my doubts about going after reading some of the negative reviews on-line.
Then I read some of the positive reviews and decided to try it and make my own decision.
my findings were that the negative reviews can be thrown in the trash. My fiancee and I both had steaks that were fantastic drinks were kept full and food was served fast and perfect temperature.
Waitress was friendly and not bothersome.
Will be returning.
Decided to try a weekend at Grand Victoria for the first time and have dinner at Buckingham’s. Having never dined here before, I was optimistic as the atmosphere and style seemed fairly high end.
Our waitress, Marlene, brought us the specials and took our drink orders while we waited for 2 others to join us.
The bread was fresh and warm right out of the oven and sadly that is the end of the good part of our experience.
We all gravitated to the Chateaubriand and ordered it medium. One of our party ordered it medium-well due to a dietary restriction.
The food took at least 45minutes to come up and the waitress blamed it on the fact one of us ordered the beef medium well. When it finally did come out the medium well steak was medium rare and bleeding out on the plate, so it needed to be sent back. Meanwhile, the other 3 plates were served. 2 of the 3 looked prepared fine, but unlucky me, I ended up with a almost completely well down steak.
I brought it to Marlen’s attention that my steak was way overcooked and dried out. I brought it to her attention and she seemed so bothered that I even mentioned anything and just said “well it’s because it’s the end piece”. She said well do you want me to have the chef make another one, which I respectfully declined as I didn’t want to wait another hour while the rest of our party was finished. She walked away and another 5 minutes later she brought the steak out that needed to be cooked longer.
All of our steaks were terrible, overcooked, dry and flavorless...those who decided not to eat half of there’s chose to leave it rather than box it up.
When the check came, the waitress said “hope to see you all again” and blatantly rolled her eyes as though we were such an inconvenience.
There is no way I will ever come back to this restaurant. Food was garbage and service was unnecessarily rude.
The service and the food was absolutely spectacular… The server and the staff was very accommodating in terms of how we wanted our meal prepared… And the courses were brought up in a timely and appropriate manner. Highly recommend. This is a hidden gem out in the suburbs
Our waitress was pleasant but the service was a bit slow.
Thank you for providing your feedback and letting us know about this issue, Christine. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We look forward to seeing you at Buckinghams again soon.
Arrived at my reservation time only to find no hostess to seat us. Waited 10 minutes in the lobby only to find out the hostess was taking pictures of a group. We were finally seated by a waitress. My anniversary dinner was not as it should have been because of this beginning.
Outstanding food and service! We went for a birthday celebration!
Great food excellent service !!
We have been having our Christmas Dinner for our company here for the last 6 or 7 years. This year everything seemed like it changed. I checked the menu online a week before we went and it was the same basic menu that we had for many years which made me happy. We arrived to the restaurant to find that the Tomahawk Ribeye was no longer on the menu and the Sea Bass was also gone. We made different selections and there were 2 that ordered the Prime Rib special, neither one was happy and for the price it should have melted in your mouth, I ordered the Dover Sole and the piece of fish i received was pretty small and the flavor not top notch. Not sure if the management has changed, but it was evident that something changed. Our server Heather was great and took care of our party of 7 very well. Was very disappointed with this dinner and will probably find a new location for our Dinner next year. Very sad to see good place go by the wayside.
Service was excellent. Food was excellent. Very enjoyable evening!
The food and service were excellent as usual.
Food wasn't that good, the steak wasn't very tender, service wasn't that good, have been treated much better at other steakhouses. I would not go back and would not recommend it to my friends and family. Much better places out there.
Great place to spend thanksgiving! Everything was so nice and food was amazing
Thank you so much for your kind words, Lisa. We really appreciate you taking the time out to share your experience with us. We hope you visit Grand Victoria Casino again soon!
Food was overpriced for what you received. Our guest couple's food was over cooked and wrong. My husband's salad had toppings he didn't want. Our waitress was rude and splashed water when she poured us some. She was just horrible! I have gotten better service at Texas Road house. When we asked for wine menu she never return to asked or recommend a wine.
Thank you for providing your feedback and letting us know about your most recent visit, Danielle. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact our Food & Beverage managers at (847) 468-7000 if you wish to offer more information from your visit. Thank you.
Food is just ok good not to special but made right
Dinner was delicious. The atmosphere was quiet. Had a wonderful dinner.
We had a great time and a Great meal. Service was great also
We had the steak and lobster special for our entree. The crab cake and French onion soup for an appetizer was very tasty.
It was my birthday and the server brought out a complimentary Tiramisu with a candle. Delicious and homemade.
Food and service excellent. Value for the steak/lobster special was excellent. Ambiance - replicating a traditional style steakhouse with dark paneling and green leather tufted booths. However - I think an updated atmosphere is preferrable.
Exactly what you'd expect from a steakhouse, really enjoyed the food (perfectly cooked filet, lobster bisque), we got a little bonus appetizer and a nice bite of desert to celebrate my birthday. It's a small place so it's quiet and intimate, cut off from the buzz of the casino.
Delicious food ! Perfectly cooked fillet , exceptional wine & dessert .we always fave a good meal here !
We had friends here to check off an item on their bucket list. A Cubs game at Wrigley Field! They loved Buckinghams but the game didn’t go so well!
We go to Buckingham's for our anniversary every year. It's one of the few restaurants that serves Chateaubriand. The service is always wonderful and the meal was prepared exactly as we like it. Additionally the kitchen provided an amuse bouche prior to our meal and the pastry chef sent out a small but delicious raspberry tartelette after desert. We love this restaurant.
We had a wonderful time celebrating a recent promotion at work. Our server Robert was fantastic. He was attentive and made some great recommendations. We will definitely be back!
Incredible steak! Buckingham's is an extremely pleasant surprise. The decor and ambiance is what you'd expect at a first rate steakhouse and the service was great without being intrusive. But the good is what makes the experience here. The tomahawk steak was cooked perfectly and the flavor was excellent! Even the sides were great. I will definitely be back!
We had the escargot, crab cakes and the shrimp cocktail and all three were amazing.
Excellent all around. Music was too loud for us. Enjoyed the fact that we had a dining credit from Grand Victoria.
The salad and desert were great. However, the filet I ordered medium rare and it was medium well. My sister had dover sole which was also overcooked. Had been here before and we both had ordered the same thing and at that time if was excellent, but not this time. It was very disappointing as it was my birthday. Told the waitress this and they didn't even offer us a complimentary cup of coffee.
The June Special was an outstanding choice. Cooked to perfection.. Couldn’t ask for a better waitstaff.
Thanks for taking the time to leave us a review Carole! We are happy to hear you enjoyed your meal at Buckinghams and we hope to see you back again soon! Thank you.
Came here to celebrate a friend's 50th birthday. The steaks are terrific here, and the service was excellent. Can recommend the crab cake appetizer as well.
Always a great place to have a relaxing dinner. The special was a great value and a 9 out of 10 for taste.
Thank you so much for your kind words, Mike. We really appreciate you taking the time out to share your experience with us. We hope you visit us again soon!
We had a great meal!! The restaurant was a little slow because we went later around 8:00 but service was good and food was great! I will recommend.
Thank you so much for your kind words, Dana. We really appreciate you taking the time out to share your experience with us. Hope you visit us again soon! Buckinghams Steakhouse and Lounge
Went for our anniversary and had a really good dinner for a reasonable price. Nice place.
Thank you so much for your kind words, Mark. We really appreciate you taking the time out to share your experience with us. We hope to see you at Buckinghams again soon! Buckinghams Steakhouse and Lounge
Waiter was excellent, he made sure we ordered the best option for what we wanted.
Thank you so much for your review, Doreen. We really appreciate you taking the time to share your experience with us. So glad to hear you enjoyed your visit to Buckinghams and we hope to see you back again soon!
Wow were we disappointed. This place used to be great. Food was terrible along with the service hard to believe with only 3 tables full in restaurant.
Thank you for providing your feedback about your most recent visit, John. Grand Victoria Casino sets a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If you wish to discuss this more, please reach out to our Food & Beverage department at (847) 468-7000. Thank you.
The only exception I had was that; the iceberg salad wedge was not crisp or all around fresh looking.
There was a little/slight wilted on the edges as though it had been cut earlier in the evening or day.
Have enjoyed dining at Buckingham's-Grand Victoria Casino for almost 20 years! Excellent food and excellent service in a relaxed elegant room create a dining experience that we look forward to! We appreciate Buckingham's!
OpenTable ダイナー102名によるBuckingham's-Grand Victoria Casinoの評価は4.4☆です。