Buckingham's-Grand Victoria Casino
The service and the food was absolutely spectacular… The server and the staff was very accommodating in terms of how we wanted our meal prepared… And the courses were brought up in a timely and appropriate manner. Highly recommend. This is a hidden gem out in the suburbs
Our waitress was pleasant but the service was a bit slow.
Thank you for providing your feedback and letting us know about this issue, Christine. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We look forward to seeing you at Buckinghams again soon.
Arrived at my reservation time only to find no hostess to seat us. Waited 10 minutes in the lobby only to find out the hostess was taking pictures of a group. We were finally seated by a waitress. My anniversary dinner was not as it should have been because of this beginning.
Outstanding food and service! We went for a birthday celebration!
Great food excellent service !!
We have been having our Christmas Dinner for our company here for the last 6 or 7 years. This year everything seemed like it changed. I checked the menu online a week before we went and it was the same basic menu that we had for many years which made me happy. We arrived to the restaurant to find that the Tomahawk Ribeye was no longer on the menu and the Sea Bass was also gone. We made different selections and there were 2 that ordered the Prime Rib special, neither one was happy and for the price it should have melted in your mouth, I ordered the Dover Sole and the piece of fish i received was pretty small and the flavor not top notch. Not sure if the management has changed, but it was evident that something changed. Our server Heather was great and took care of our party of 7 very well. Was very disappointed with this dinner and will probably find a new location for our Dinner next year. Very sad to see good place go by the wayside.
Service was excellent. Food was excellent. Very enjoyable evening!
The food and service were excellent as usual.
Food wasn't that good, the steak wasn't very tender, service wasn't that good, have been treated much better at other steakhouses. I would not go back and would not recommend it to my friends and family. Much better places out there.
Great place to spend thanksgiving! Everything was so nice and food was amazing
Thank you so much for your kind words, Lisa. We really appreciate you taking the time out to share your experience with us. We hope you visit Grand Victoria Casino again soon!
Food was overpriced for what you received. Our guest couple's food was over cooked and wrong. My husband's salad had toppings he didn't want. Our waitress was rude and splashed water when she poured us some. She was just horrible! I have gotten better service at Texas Road house. When we asked for wine menu she never return to asked or recommend a wine.
Thank you for providing your feedback and letting us know about your most recent visit, Danielle. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please contact our Food & Beverage managers at (847) 468-7000 if you wish to offer more information from your visit. Thank you.
Food is just ok good not to special but made right
Dinner was delicious. The atmosphere was quiet. Had a wonderful dinner.
We had a great time and a Great meal. Service was great also
We had the steak and lobster special for our entree. The crab cake and French onion soup for an appetizer was very tasty.
It was my birthday and the server brought out a complimentary Tiramisu with a candle. Delicious and homemade.
Food and service excellent. Value for the steak/lobster special was excellent. Ambiance - replicating a traditional style steakhouse with dark paneling and green leather tufted booths. However - I think an updated atmosphere is preferrable.
Exactly what you'd expect from a steakhouse, really enjoyed the food (perfectly cooked filet, lobster bisque), we got a little bonus appetizer and a nice bite of desert to celebrate my birthday. It's a small place so it's quiet and intimate, cut off from the buzz of the casino.
Delicious food ! Perfectly cooked fillet , exceptional wine & dessert .we always fave a good meal here !
We had friends here to check off an item on their bucket list. A Cubs game at Wrigley Field! They loved Buckinghams but the game didn’t go so well!
We go to Buckingham's for our anniversary every year. It's one of the few restaurants that serves Chateaubriand. The service is always wonderful and the meal was prepared exactly as we like it. Additionally the kitchen provided an amuse bouche prior to our meal and the pastry chef sent out a small but delicious raspberry tartelette after desert. We love this restaurant.
We had a wonderful time celebrating a recent promotion at work. Our server Robert was fantastic. He was attentive and made some great recommendations. We will definitely be back!
Incredible steak! Buckingham's is an extremely pleasant surprise. The decor and ambiance is what you'd expect at a first rate steakhouse and the service was great without being intrusive. But the good is what makes the experience here. The tomahawk steak was cooked perfectly and the flavor was excellent! Even the sides were great. I will definitely be back!
We had the escargot, crab cakes and the shrimp cocktail and all three were amazing.
Excellent all around. Music was too loud for us. Enjoyed the fact that we had a dining credit from Grand Victoria.
The salad and desert were great. However, the filet I ordered medium rare and it was medium well. My sister had dover sole which was also overcooked. Had been here before and we both had ordered the same thing and at that time if was excellent, but not this time. It was very disappointing as it was my birthday. Told the waitress this and they didn't even offer us a complimentary cup of coffee.
The June Special was an outstanding choice. Cooked to perfection.. Couldn’t ask for a better waitstaff.
Thanks for taking the time to leave us a review Carole! We are happy to hear you enjoyed your meal at Buckinghams and we hope to see you back again soon! Thank you.
Came here to celebrate a friend's 50th birthday. The steaks are terrific here, and the service was excellent. Can recommend the crab cake appetizer as well.
Always a great place to have a relaxing dinner. The special was a great value and a 9 out of 10 for taste.
Thank you so much for your kind words, Mike. We really appreciate you taking the time out to share your experience with us. We hope you visit us again soon!
We had a great meal!! The restaurant was a little slow because we went later around 8:00 but service was good and food was great! I will recommend.
Thank you so much for your kind words, Dana. We really appreciate you taking the time out to share your experience with us. Hope you visit us again soon! Buckinghams Steakhouse and Lounge
Went for our anniversary and had a really good dinner for a reasonable price. Nice place.
Thank you so much for your kind words, Mark. We really appreciate you taking the time out to share your experience with us. We hope to see you at Buckinghams again soon! Buckinghams Steakhouse and Lounge
Waiter was excellent, he made sure we ordered the best option for what we wanted.
Thank you so much for your review, Doreen. We really appreciate you taking the time to share your experience with us. So glad to hear you enjoyed your visit to Buckinghams and we hope to see you back again soon!
Wow were we disappointed. This place used to be great. Food was terrible along with the service hard to believe with only 3 tables full in restaurant.
Thank you for providing your feedback about your most recent visit, John. Grand Victoria Casino sets a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. If you wish to discuss this more, please reach out to our Food & Beverage department at (847) 468-7000. Thank you.
The only exception I had was that; the iceberg salad wedge was not crisp or all around fresh looking.
There was a little/slight wilted on the edges as though it had been cut earlier in the evening or day.
Have enjoyed dining at Buckingham's-Grand Victoria Casino for almost 20 years! Excellent food and excellent service in a relaxed elegant room create a dining experience that we look forward to! We appreciate Buckingham's!
This is the second time in 2 weeks that gegie(hostess) greeted me this time she stood in the center of the dining room(empty)to decide where to seat me & then didnot give me a menu the other time it was worse. I had fr onion soup that had a strange taste like oregano who puts that in onion soup it took away the good taste and also the coupon in the soup filled 1/2 the tourein made it very unappetizing for being upscale dining you have a long way to go to compete with other casinos. The steak was fabulous bad potato small and very plain if your paying these prices you could have onions bacon or cheese to add to it. Desserts reasonably priced veg’s were cheap and unappealing mashed potatoes looked terrible like you ran out of instant potatoes and so dry they cracked when you cut into them
The overall experience was terrific. The only complaint was the steak was tough and contained a lot of fat. Also we were there for our 30th wedding anniversary . When I booked the table I specified this however there wasn't any extra attention.
I had a $200 certificate compliments of GVC. I ordered a GVC salad and the lobster tail. The salad was good. But, the lobster was overcooked and tough. It's advertised as $60 on your menu. So, I thought the kitchen should have done a better job of cooking it right. My girlfriend order the filet and she said it was good and the onion soup was presented nicely.
It was one of my best dining experiences of the year, Everything was just wonderful.
They need a vastly improved menu, with more choices. The portions were smallish and my choice, veal chops, was disappointing as if was tough. My meal was sort of comped but the prices were very high for what they offered.
Its been Years since eating here, it was so good before. The rolls and french onion soup were good. The mashed potatoes looked like glazed paste and the steak was very chewy. Service very slow and server didn’t really pay attention to you.