Burger Theory- Holiday Inn Kansas City Airport

並べ替え

絞込み

1. TR

   TracyR

   カンザスシティ

   評価・口コミ (11)

   VIP
   1.0

   評価・口コミ (11)

   2022年5月7日にご来店

   overall1food1service1ambience1

   The truth is, we didn’t stay. We got there and once they finally came over to us, it was only two or three minutes, and we told the lady that we had reservations with OpenTable, she told us that we can follow her but they were not taking reservations that evening because they had a band coming in. I was fine because there was still a table for us. I did let her know, out of courtesy, because I use OpenTable so frequently, that she needed to reach out to OpenTable and let them know when they were not taking reservations so that way people didn’t make a reservation and couldn’t be seated and be upset. She informed me, haughtily, that they turned it off on their end and they didn’t really care because they weren’t going to take them anyway. I let her know I was just trying to help out because I’d hate for someone to come in later expecting a table and not be able to be seated. We drove 35 minutes to get there. The attitude continued so we decided that was probably not the best place to eat since everything started off on the wrong foot so we drove another 45 minutes In the opposite direction to eat someplace that I had been before but my significant other had not and he was looking forward to trying. I guess I should’ve read the reviews prior to making the reservation. It sounds like a great concept, and my significant other loves hand patted hamburgers so he was really looking forward to it but after the way thing started out it just wasn’t a comfortable environment to finish out our evening.

   Report
2. TS

   TrentonS

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   2022年1月23日にご来店

   overall1food1service2ambience3

   Did even stay to eat. Went because they advertised online that they were participating in Restaurant week. When we arrived we were told that they were not participating so we left.

   Report
3. PH

   PamelaH

   サンフランシスコ・ベイ周辺

   評価・口コミ (2)

   2.0

   評価・口コミ (2)

   2022年1月22日にご来店

   overall2food4service2ambience2

   The young lady at the front was very nice and helpful, our server was a older guy and he was also good, but the manager not good at all he was going off on the older guy about a check at another table right in front of people, not good management at all

   Report
4. B

   Bogie

   カンザスシティ

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2022年1月20日にご来店

   overall4food4service2ambience3

   We went during resturant week but it wasn't very busy. There were only 3 people working at a snails pace. The food was great but the service was very slow!

   Report
5. LA

   LASR

   カンザスシティ

   評価・口コミ (4)

   2.0

   評価・口コミ (4)

   2022年1月18日にご来店

   overall2food2service3ambience2

   It was the middle of KC Restaurant Week and we wanted to try someplace new and simple for dinner with our 8 and 5 year old kids. Burger Theory is not far and I was able to make a reservation on OpenTable. We didn’t need the RSVP as the sign indicated “Seat Yourself” when we arrived. It’s a small seating area. Looks like its the Breakfast and Bar seating for the Holiday Inn when not serving dinner. Initial impressions are “dark” and “meh.” There were only a couple open tables so we selected one and sat down. When we were placing our orders, my oldest child starts and requested French Fries as a side. We are told they are all out of fries. Excuse me?! This is a burger joint during Restaurant Week and you run out of fries?! We’re also eating fairly early by most peoples definition. We understand there are shortages and delivery delays across the Nation but this was unexpected. Our meal is fine. Our server is kind. The desserts are yummy. If I was staying at the Holiday Inn, this would be a decent place to eat if I didn’t want to leave the property. This however will unlikely be a place we drive to as our destination again.

   Report
6. OT

   OpenTable Diner

   カンザスシティ

   評価・口コミ (5)

   3.0

   評価・口コミ (5)

   2022年1月15日にご来店

   overall3food2service3ambience2

   Our first visit was during restaurant week, bad decision. The staff was not prepared for the business. We had the burger, fry and onion rings, yoir basic average meal. Staff was friendly, mixed drinks were par for a bar & grill. Not bad for a hotel restaurant!

   Report
7. G

   Gigi

   アトランタ・ジョージア

   評価・口コミ (35)

   VIP
   5.0

   評価・口コミ (35)

   2021年11月15日にご来店

   overall5food5service5ambience4

   I was able to get seated and order before the crowd arrived. The happy hour special pairs well with a good burger. I decided on the onion rings and build your own burger 🍔 Every thing was yummy. The only server was hustling the entire time and still did a great job. Pack you patience but you end up with a great burger.

   Report
8. MA

   MAMK

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   2021年2月6日にご来店

   overall3food3service4ambience3

   Just a greasy burger. Gave it a try, won’t avoid it but won’t go there on purpose.

   Report
9. OT

   OpenTable Diner

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   2021年1月17日にご来店

   overall1food4service1ambience3

   The service was horrible for no busier than the place was there was no reason for it. Took 25 min after ordering to get our salad and soup then our food came and idk how many times we were told we would get our dessert before we finally got it. Also not impressed with one of the servers thankfully wasn’t mine but his mask never stayed up all the time. First time there and hesitant to go back

   Report
10. VT

    VictoriaT

    カンザスシティ

    評価・口コミ (3)

    5.0

    評価・口コミ (3)

    2021年1月12日にご来店

    overall5food5service4ambience4

    Great burgers, good value, a nice surprise, would recommend

    Report
11. t

    trsvw

    カンザスシティ

    評価・口コミ (3)

    2.0

    評価・口コミ (3)

    2021年1月10日にご来店

    overall2food2service1ambience2

    This restaurant did not belong in Restaurant Week. The service was incredibly slow, and it was exactly the sort of restaurant that you would expect in a Holiday Inn. Fine enough, but not somewhere I'd be going for any reason other than being an out of town guest staying in the hotel.

    Report
12. TH

    ThomasH

    カンザスシティ

    評価・口コミ (2)

    4.0

    評価・口コミ (2)

    2021年1月10日にご来店

    overall4food4service4ambience3

    We felt that the burgers were much smaller than a normal restaurant burger. The dessert was under done and very small.

    Report
13. l

    luv2luv

    カンザスシティ

    評価・口コミ (2)

    2.0

    評価・口コミ (2)

    2021年1月10日にご来店

    overall2food2service2ambience2

    The Hamburger patties were not seasoned at all, needed to add salt and pepper at least.

    Report
14. S

    Shawnl

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2021年1月10日にご来店

    overall3food4service3ambience5

    I wouldn't recommend drinking here a bottle od Guiness was 7 bucks a bottle that's higher price than downtown KC and if your only using the hotel as a pit stop from the airport their is a package store 1 exit away and the gas station 1 block away sells 6 at 7.99. The service was ok, the server didn't come back and check on us after the meal had been served and they put to much ice in their waters. Burgers were really good. Bonus every booth has a usp port and a plug in for convenience..

    Report
15. PO

    PassOnIt

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2021年1月10日にご来店

    overall2food3service2ambience1

    I would not recommend this restaurant to anyone who has high expectations for their experience. Many of our orders were wrong or got mixed up, they didn’t have very common drinks even though they claim to have a full bar, and overall as a table felt like we couldn’t have a conversation without interrupting someone else because it was so quiet. Service was subpar. Pictures of the restaurant are very misleading.

    Report
16. M

    Megan

    カンザスシティ

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2021年1月9日にご来店

    overall3food2service4ambience1

    Service was slow, but that's because they had one server and one bartender working! Our server was working his butt off and it was evident they needed one more person to be helping serve tables. Food was just okay. We will not be returning.

    Report
17. JS

    JonS

    オースティン

    評価・口コミ (2)

    1.0

    評価・口コミ (2)

    2021年1月9日にご来店

    overall1food3service1ambience2

    I had a reservation for 700 but wasn’t seated until 745. Waiter was nice. Took a long time to get food. In all, I was there from 700 to 900 and the food was just average. Probably won’t be back.

    Report
18. LT

    LoriT

    カンザスシティ

    評価・口コミ (5)

    2.0

    評価・口コミ (5)

    2020年9月19日にご来店

    overall2food3service1ambience2

    Staff was overwhelmed so service was lacking. It was "seat yourself" with no tabes available. Why did I make a reservation?

    Report
19. RH

    RobinH

    カンザスシティ

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2020年9月18日にご来店

    overall2food5service2ambience2

    They did not have my reservation. But was seated anyway. There was on 2 servers working the entire restaurant. They were slammed. They did the best they could but we waited for over 30 min to order our food. I felt very bad for the 2 gentleman covering the tables. The burgers were great but the fries were not hot. I over heard another guest say their reservation was lost as well.

    Report
20. ML

    MLSmith

    カンザスシティ

    評価・口コミ (47)

    4.0

    評価・口コミ (47)

    2019年6月15日にご来店

    overall4food4service5ambience3

    This was our first time here and we enjoyed the food. Even with the very loud party going on we were treated exceptionally well. This won’t be the last time we dine here

    Report
21. DC

    DarrenC

    カンザスシティ

    評価・口コミ (6)

    VIP
    5.0

    評価・口コミ (6)

    2019年4月20日にご来店

    overall5food5service5ambience4

    Great Burger!!

    Report
22. k

    kansashighdriver

    カンザスシティ

    評価・口コミ (74)

    VIP
    5.0

    評価・口コミ (74)

    2019年3月29日にご来店

    overall5food5service5ambience4

    Great pizza & salad plus $2 beers.

    Report
23. JF

    JeffF

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2019年3月24日にご来店

    overall2food4service1ambience2

    Food was great. Our waiter was horrible. There was only 4 other people besides me and my wife in the place and he couldn’t even be bothered with us. My wife ordered a margarita and he brought out a Long Island ice tea. He was rude and didn’t say more then 10 words the whole time

    Report
24. OT

    OpenTable Diner

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2019年3月15日にご来店

    overall3food3service3ambience2

    The restaurant was ok. It wasn’t what we were hoping. The burgers were good but not great. We thought it was a little pricey - $70 for 5 burgers with fries and a drink (non-alcoholic), before the tip. The atmosphere left something to be desired. We do not feel a need to return to this restaurant. Five Guys is MUCH better and cheaper.

    Report
25. GB

    GaryBirthdayDinne

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2019年2月17日にご来店

    overall2food1service1ambience3

    The theory was sound, but once put to the test it failed. It took 15 min to get a server, another 30 for her to bring is our food which you could tell had been sitting and was cold with soggy greasy buns. The server couldn't answer my question about the fries. I asked if they were traditional frozen fries or anything special. I ordered cold slaw and everyone had fries which was the only decent thing although also cold.

    Report
26. MT

    MaggieT

    カンザスシティ

    評価・口コミ (15)

    VIP
    2.0

    評価・口コミ (15)

    2019年1月20日にご来店

    overall2food3service1ambience1

    I hate to be a broken record, but I’m going to echo everyone else’s thoughts on here. Burger was good. Not spectacular. Service was TERRIBLE. Fries were greasy and only tepid, not hot. Won’t be back.

    Report
27. u

    usafun

    カンザスシティ

    評価・口コミ (196)

    VIP
    4.0

    評価・口コミ (196)

    2018年7月13日にご来店

    overall4food4service5ambience3

    They are fairly new and tweaking a few things, but the service was great and they care. The burger was good and I really love their onion rings (very crispy and tasty)!!! Good place to grab lunch and a beer. Tried to attach picture but Open Tables upload is not user friendly will post on google instead.

    Report