Café Biltmore Restaurant and Terrace
Steak Cooked over Charcoal
served with green salad, béarnaise sauce, fries
Buttermilk Fried Chicken Sandwich
iceberg lettuce, Churchill sauce, brioche bun, fries
Lovely Terrace set up, the food looked great and tasted ok. The staff were lovely except, I asked for a different table due to the Sun and they accommodated me well. Cocktails where made well. Would go back for a drink.
Good food, great ambience, good service and fair value. Nice place for a lunch with family or friends or event a for a working launch
Food was ok and as expected.. however the service was lacking...
fabulous service and good thank you
This was my second visit
The service was very poor with no attention given to our table
We had to keep calling someone
Our main course arrived at 10:15 almost 40 minutes after our starters
The pizza arrived first followed by pasta that was stodgy and stuck together
The saving grace were the starters which were exemplary
This food or service was not representative of an Atherton restaurant and I hope you are able to sort this.
There was no atmosphere in the restaurant on a Saturday night . Tables emptied by 9:30 . No soft music or ambience. Felt like we were eating on the pavement outside .
Given the restaurant was fairly quiet inside, we would have expected a better experience
Best chicken burger in Mayfair 👌🏻👌🏻👌🏻
From the moment you step into the Biltmore the staff couldn’t do enough to help. Couldn’t fault either the service, food or ambience. Will definitely be going back!
Made to feel very welcome. Service was exemplary and we never felt rushed. Food was delicious although I thought my fish portion was a little small (but maybe that was just hunger from champagne) and I could obviously have ordered more than a salad as a side. The menu choices are good with something to suit every taste. We spent the whole afternoon at the Biltmore avoiding a very raining London. The team were great - moving us to an inside area to enjoy tea with attentive but not obtrusive service.
Lovely outdoor area, perfect for drinks and catch ups with friends
Lovely ambiance, food and attentive service - we really enjoyed the evening
Nestled in a cute courtyard off Grosvenor sq at the back of the hotel, is this chic little niche.
The simple menu is a little pricey but it’s a five star hotel restaurant after all in Mayfair .
Excellent service and perfectly cooked food made it a great meal - but it’s not got the wow factor that would make me hurry back .
Beautiful place and lovely service. Food was great.
Horrendous experience. Beautiful hotel lobby but then ... hard to capture just how bad this was:
- space was a car park improvised into a terrace, would have made sense (and been laudable) 18 months ago when lockdowns started but in May 2021... it was distinctly underwhelming
- the staff clearly couldn’t be bothered tidying up - it looked like a hotel breakfast terrace at 11am i.e. halfway through clean-up, random chairs, occasional tablecloths... a real mess
the service was terrible both to order and pay
- staff were rude, unhappy that we were only ordering drinks (they should have been delighted!)
- drinks were awful - cocktails are more like flat soda mixed with watery ice and a hint of other ingredients...and these drinks weren’t inexpensive...
- no atmosphere / ambience, about 6 other tables occupied
- as we left (hurriedly) spotted that bar had ~ 80 dirty glasses waiting for attention, but none of the staff could be bothered...pretty much sums up
Excellent location in a lovely garden court, loved the atmosphere and the food was great
Alright service, didn’t match the price - was hard to flag down servers and servers were quite short and unfriendly
One of the best restaurants in London; highly recommend!
Lovely evening with good food, wine and fantastic service.
Shame some of the male waiters wore masks on their chins instead of on properly covering, but staff were all very pleasant and attentive. Would come back again.
The food and wine were delightful but the service was non existent.
Whilst it’s lovely to be able to chat and not be disturbed, our water glasses were refilled once in 4 hours, we were not left the jug to do it ourselves. It took at least 30 minutes to simply order drinks. Another half an hour to order food. No one checked on us at any point! So don’t go if you’re in a hurry or thirsty!
Absolutely terrible customer service, waited an hour before being approached by the waiter. Not friendly at all
Had a nice brunch with friends with delicious food.
Very cute, friendly staff, food and drink came fast lovely cute chill
Incredible meal out! Top quality service, fantastic cocktails and great food. Wish I had found cafe biltmore sooner.
Really enjoyed my meal there. Great service and great food.
It’s set up in a car park. Don’t be fooled by the pictures.
Really good food, the chicken burger is probably the best I have - succulent and flavoursome. A friend had the beef roast which was equally outstanding.
A little pricey but that is Mayfair… and should be expected
Everything was great
Excellent to be out dining again, we were very well looked after and given an inside table, very welcome as it was chilly!
Fab new find! Great all round
Overall good - very quiet place. They kept the patio doors open despite it being so cold and diners inside - after requesting to close those doors we were moved instead to different table.
The chicken burger please avoid. It’s just salty and an oily burger of thigh meat...else sea food was really good. Pizza was average, too doughy- less cheese used, sad
Very pleasant meal with very good staff. A bit draughty on a cold evening though.
Outstanding food. A lovely venue. I will be back!
Lovely Sunday lunch , fantastic service especially from Andy the Manager, delicious food - the whole lunch was faultless, would highly recommend
Great service ,delicious food and lovely team !
Excellent customer service, nicely heated outside space, and great food!
Perfect restaurant - staff were outstanding. So kind and attentive. Food exquisite, can not fault it.
I arrived 10 minutesearly and was served by the new girl with a Bob fringe hair. Then her supervisor told her off? The girl was really lovely and accommodating but the General Manager came to apologise on her behalf for the confusion caused by the supervisor. Then when I asked to move to the next table that was free because I was cold the General manager said "Please make sure it's okay so that you don't move again"?? I found that statement to be quite rude as 1) It was the first time I asked to be moved 2) I was cold and wanted the table that was more sheltered from the wind with a blanket and closer to the heater. Overall the tall tan gentleman that served us was excellent with the customer service delivery (unlike the General Manager) I like the caserecce with gorgonzola, you can't go wrong with that. The Sommelier's recommendation was exquisite.
The Good: Loved the sommelier, she was awesome. Service in general was very good.
Food quality was excellent. Steak extremely tasty. Great quality meat. Well prepared. Only thing missing was that it didn't get a good beating before prep, so was a little on the chewey side.
French Beans, perfection.
The Not So Good: Table location was terrible, like the Isle seat in a plane with staff walking past me every few seconds.
Only one sauce with the steak (Bernaise) and it was I am sorry to say, completely atrocious, cold and inedible. Should do cognac peppercorn sauce and or red wine reduction with garlic thyme & beef stock. 5 star style.
Doesn't look like a terrace. It's basically in front of the hotel. Very strange. Not great ambience I have to say.
I would definitely return again but to eat in the main restaurant after reopening. Was not a fan of the outdoor setting. Didn't resemble the pictures at all.
Good value for money. Everything well priced.
Service was good considering they were busy.
Chicken sandwich not amazing, fries are nice.
Drinks not great especially tea!
Had the most amazing birthday celebration at the café bar and terrace! Special thanks to Andy for looking after us! The food was so delicious! Will definitely be back again.
Excellent meal and great outdoor undercover setting.
OpenTable ダイナー112名によるCafé Biltmore Restaurant and Terraceの評価は4.4☆です。