Canyon Grille - Welk Resort
Came for lunch before our show like we normally do. Food was good as always. Service was a little slower than normal but that would mainly be because there were a bunch of groups who made everything difficult for the servers with separate checks and then moving items from one bill to another and then questioning the server for everything on the bill.
Sorry foods for the price was not great. Service very good
Nice menu with good variety of entrees and price range. Food was nicely presented and tasty.
Actually, my review is mixed. I was one of a group of 6; half liked our choice, the other half didn't. The Reuben and the Mushroom Burger were very good. Three in the group chose the chicken sandwich and it was only mediocre - the bread was hard, the chicken was dry and there was not much flavor.
We were celebrating a birthday & planned The Canyon Grille for dinner & Menopause for our entertainment. Clearly many others were also doing the same
Our server, Brenda, was quite nice. But clearly had a big rush before we arrived and was sat with multiple tables when we arrived. She really could have used an extra set of hands but it was busy she was on her own
She took time to answer our questions, which was awesome. But she was in the weeds and when she went into the back for any table, she evaporated for long periods. I know that she was busy but someone should have stepped in and helped her out.
All of the food was very good which was really nice. One ordered a second beer, which came long after we all finished eating and were boxing leftovers. When we asked to just cancel it, she told us that we could take the beer as it was on the resort. We didn’t really want to but didn’t want to rock the boat.
She delivered our check but we hadn’t yet had any offer of dessert and we had to remind her that we had a birthday. It should have been clear to her as we noted it when we made our reservation and confirmed with the hostess.
The delivered check was incorrect. We didn’t know that after she dropped the check, she had gone back for the birthday item. She was gone for some time. We waited for her return but were concerned that our correct check would be delivered to a different table, paid and cause an even longer wait time while it got sorted out. We asked a busboy to see if he might be able to get our check just so there was no issues. He did quickly.
During this wait, our birthday girl had to use the washroom. This is when the birthday brownie was delivered. :( It really should have been taken back and then brought back out when the birthday girl came back. But...we were already running late as we still needed to change into warmer clothes before going into the theater (we had come from a day outside to dinner with the intention of changing)