The restaurant allowed for me to make a booking for January 4th, however did not put any communication that they decided to close early (lockdown begins Jan 5).
Open table was still taking reservations and their website or instagram did not indicate that they were closed on Jan 4 evening.
When I showed up for my 8:45pm dinner reservation, I saw that the restaurant was closed. Very unorganized and unprofessional, as I was taking my boyfriend for his birthday celebration dinner.
The restaurant failed to notify me that they were closed due to covid. No social media posts or commination stating this closure. It was a major innocence to deal with. Waste of time and money on transportation.
That was the best tiramisu I have ever had!
Definitely would recommend it to others
Service was very personalized and special. Food was amazing. Great location for a date!
Nice restaurant with beautiful decor. Great service. Food was delicious but portion size a bit small. Overall a winner for lunch or dinner
As always, great food, variety of menu and personalized service.
We went to Carisma for the first time in mid December for a birthday celebration. The ambiance was excellent, like an upscale lounge.
The service was exceptional! One person couldn’t decide on a pasta dish, and the server recommended a custom one the chef created. The hood was delicious and we had a wonderful time. They knew it was a birthday celebration and brought out a lovely birthday cake. They really went above and beyond.
Definitely would go back again! Thank you!
The service and quality of food here has always been top notch.
In fact, it is our favourite restaurant in Toronto.
Great food, pricey. A place for special occasions.
It was a wonderful evening, great food and the service was excellent. I would definitely recommend to others and would go back again in the future!
It was fantastic, except that the tables were too close and do not respect social distante
Impeccable service. Absolutely authentic Italian food. Perfect date
Food was amazing ! I really enjoyed it !
The pasta was well seasoned, the plating as well was spectacular!
Best food and service in a long time! Great variety of authentic Italian food, amazing welcoming staff, beautiful restaurant!
Highly recommend the pasta here! The atmosphere was inviting and comfortable and we had a lovely experience. Thank you!
This was our first visit and we really enjoyed everything from food to service to the restaurant itself. Beautiful dining space and the attentive service was excellent.
All the dishes we tried were so tasty and we loved that all the pasta dishes could be either appetizer or entree portions...allowing us to try more!
Particularly enjoyed the duck tagliolini!!
We will be back!
Our reservation was at 7:30 and we were out of the restaurant by 8:15 we were very rushed To eat and get out
Best food and service ever. Always my go to restaurant
Beautiful open venue, fantastic service and simply prepared but delicious food,
Great service. Very expensive. Appetizers delicious and worth the money. Entree too expensive for the quality.
The restaurant was busy (good!) when we arrived for our reservation (7:30 pm on a Saturday night) and remained busy until we left at around 10:15 pm. Our table was ready so there was no wait. The staff were very attentive throughout the evening.
Our appetizers were spot on - Carisma salad, and grilled calamari. Unfortunately, the entrees did not live up to expectations. The Raviolini (veal) was tasteless and the tomato sauce was thin and watery. The Veal Scallopini with porcini mushroom sauce was equally disappointing; the mushroom sauce lacked any body and was flavourless, and the veal, nice and tender, really needed a bold flavour to accompany it. And the dish,overall, was warm not hot. I suspect that both the raviolini and the veal scallopini had been sitting on the counter for some time.
The strudel dessert was very passable. The cheese plate was awful - five different Italian cheeses where only the gorgonzola was anything remotely approaching flavoursome.
The bill for two, including two glasses of Prosecco and a bottle of Sauvignon Blanc ($88) was $313 before tip for what amounted to a very ordinary dinner all things considered.
Visited many times before. At old location and Toronto St. patio. Saturday was extremely noisy, impossible to have conversation or hear waiter. Cramped tables. Felt very rushed.
Good table service does not mean fast food, type of "rush the customer to squeeze in another seating".
Strongly recommend acoustics improvement.....
Most likely last time...
Excellent food. Very nice waiters. Easy street parking. Over all a great experience
A wonderful evening..............kind attentive service.
Our favorite restaurant!
Excellent all around
Amazing service and great food
Excellent service, food and ambience. Our first experience and we enjoyed it very much, will return. It is a high end restaurant and priced accordingly.
We were celebrating an anniversary and, as usual, the level of service and the quality of the food were both excellent. Carisma is our favourite restaurant and we look forward to our next visit. In spite of not visiting for quite some time, a couple of staff members remembered us. That made the evening even more special.
Nice ambiance, amazing service and delicious food. Will definitely be going back.
My sisters and I had a wonderful evening at Carisma. The service was excellent both personal and knowledgeable.
The food was absolutely delicious with a perfect wine pairing.
It was a very special evening.
One of the best Italian spots I have been to in Toronto with great service
Service and food excellent. Luis was attentive and excellent server
The food was amazing, fast service & our waiter was so kind!
Best Italian on TO, hands down!
Service was amazing! The staff actually care about the service they provide and were just awesome. Food was great, atmosphere was great. Love this spot :)
Delicious food and excellent service!
Great dining experience. Fantastic food and service.
Food was ok but we felt rushed. We ate appetizers, mains and desert and had a bottle of prosecco in 1 hour and 20 minutes
This was my first time and I must say, my girls and I had a GREAT time. Our server was very patient as we were a little tipsy, upon entry I felt welcomed. And the food! Ugh! PHENOMENAL! It was all around just a great place. I definitely recommend going.
Everything was great ..... if I had to complain about anything it would be that I felt they were rushing us through