Carluccio's - Marriott Heathrow

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1. c

   chrish

   バークシャー

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2023年1月15日にご来店

   overall4food4service4ambience4

   Good food and great staff, clean, tidy smart and very welcoming

   Report
2. SS

   SandalsStar

   ロンドン

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2023年1月14日にご来店

   overall5food5service5ambience5

   We travel to London a few times a year and stay at the Marriot. Food is always good and the staff are friendly and attentive.

   Report
3. DS

   DrSJF16

   リンカンシャー

   評価・口コミ (2)

   5.0

   評価・口コミ (2)

   2023年1月6日にご来店

   overall5food5service5ambience5

   Lovely meal with our friends the night before our flight. Good service and great food.

   Report
4. OT

   OpenTable Diner

   ロンドン

   評価・口コミ (1)

   2.0

   評価・口コミ (1)

   2023年1月3日にご来店

   overall2food1service4ambience4

   Terrible food

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5. HR

   cHRISC

   インディアナ州

   評価・口コミ (4)

   VIP
   4.0

   評価・口コミ (4)

   2022年12月28日にご来店

   overall4food4service5ambience4

   Very nice meal in nice busy restaurant with outstanding service

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6. LM

   LilianM

   バーミンガム、ウエスト・ミッドランズ

   評価・口コミ (1)

   2.0

   評価・口コミ (1)

   2022年12月16日にご来店

   overall2food1service2ambience1

   A shadow of Carluccios, this was my worst experience. The food was dry, took way too long I wondered wether they killed the pig on site to make sausages… The scrambled eggs between myself and a family member seemed to be one egg shared between us. We had a toddler and they didn’t really have a kids breakfast were out of pancakes and wouldn’t let her have a few pieces of fruit from the buffet as they wouldn’t know how to charge…. pathetic really. Worst but was this was the first experience for friends visiting from abroad, Its gone downhill and Marriot should do something if only to protect their local brand

   Report
7. KP

   KelliP

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   2022年12月7日にご来店

   overall3food3service4ambience4

   The vegan spaghetti was very disappointing, especially for an “Italian” restaurant. Not a criticism of the food, but we sat at a table where one person sat on a padded bench and the other on a chair. The bench-to-table height was perfect but the chair-to-table was way off: the chair seat height was too low. Made the chair sitter feel like a child at the grown up’s table. Awkward. Next time we’re at Heathrow, we’ll try to eat elsewhere.

   Report
8. V

   Virginie

   評価・口コミ (1)

   2.0

   評価・口コミ (1)

   2022年12月2日にご来店

   overall2food1service2ambience4

   We ordered "focaccia bread with mozzarella cheese" but what arrived couldn't have been further from focaccia, we received two white squares of dried out bread, no herbs added for flavour and a speck of oily cheese in the middle. It was bone dry and yet greasy from the blob of cheese. We left it on the plate and when asked by the waiter if everything was to our liking, we explained our huge disappointment with the starter and explained to him it was nothing like focaccia, but he went on the defensive and argued back that it is "focaccia Carluccio's style" rather than understanding that it actually did not have any of necessary ingredients to be called that. I did recommend they call it something else as the menu is misleading. He was very defensive and should have instead replaced it with something else. He said he would "tell the chef" but when our bill came they had not even removed it, and instead charged us £7,00 for two slices of stale bread. I would not recommend this restaurant because they clearly fail to understand Italian food, or customer service. It was a complete disappointment, but we did laugh at just how bad it was. My main was the carbonara, average really. As an Italian I would not go back, nor recommend it to anyone.

   Report
9. RJ

   RayleneJ

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2022年11月28日にご来店

   overall5food5service5ambience5

   Delicious food..nice atmosphere..service is amazing. Highly recommend to all.

   Report
10. OT

    OpenTable Diner

    不明な地域

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年11月20日にご来店

    overall4food4service4ambience4

    It was pleasant but not amazing. A couple of menu items were out of stock which was a bit disappointing but not to worry, it was still pleasant.

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11. NF

    NickF

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年11月14日にご来店

    overall2food1service2ambience4

    almost half the mussels were closed. I told the waitress but she appeared disinterested. Obviously the chef hadn't checked before it was served. The rest of the meal was good and the prices reasonable.

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12. N

    Normski

    ロンドン

    評価・口コミ (17)

    4.0

    評価・口コミ (17)

    2022年11月11日にご来店

    overall4food4service4ambience4

    Great food and service with a smile Above expectation for an airport hotel.

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13. SH

    SallyH

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年11月11日にご来店

    overall4food4service4ambience4

    Plenty of space. A nice meal and the lead waitress was very good

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14. RW

    RoWW

    ロンドン

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年10月19日にご来店

    overall2food2service2ambience3

    Salmon quite bland and nearly burnt, vegetables (bimi) straight from the microwave. Not bad at all, mostly average overall but certainly overpriced for what you get in terms of service and food quality.

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15. BG

    BritGirl

    オーランド・セントラルフロリダ東

    評価・口コミ (13)

    4.0

    評価・口コミ (13)

    2022年10月4日にご来店

    overall4food4service5ambience4

    Good service and good food nicely presented. Staff attentive

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16. NR

    NicolaR

    ダービーシャー

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年9月24日にご来店

    overall5food5service5ambience5

    Lovely food, very enjoyable family meal where they went out of their way to create the best possible experience for us as a family

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17. D

    Devonjon

    ラスベガス

    評価・口コミ (4)

    5.0

    評価・口コミ (4)

    2022年9月21日にご来店

    overall5food5service5ambience5

    Birthday & Holiday Celebration

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18. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年9月17日にご来店

    overall5food5service5ambience5

    Great food. Amazing service. The staff and chef paid extra attention to the kids and even drafted up a Birthday card for my nephew. Everyone was made to feel special. Will definitely pop through again when staying nearby or flying from Heathrow. Thanks Team!

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19. R

    Rashida

    ハートフォードシャー州

    評価・口コミ (3)

    5.0

    評価・口コミ (3)

    2022年9月17日にご来店

    overall5food5service5ambience4

    The staff overall were amazing. But especially Faiza, she was so good . A credit to the company

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20. SP

    SatP

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年9月16日にご来店

    overall5food5service5ambience4

    Fantastic service. A memorable celebration dinner for my son( 17) and daughters (12) birthday. Birthday cards balloon and beautiful platter of cake and fruit. Will definitely be returning soon. Keep up the good work

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21. SF

    SamF

    ロンドン

    評価・口コミ (29)

    4.0

    評価・口コミ (29)

    2022年9月4日にご来店

    overall4food4service5ambience3

    Great place to remember if you want a last meal on the way to the airport! Nice and relaxed, spacious and airy and able to chat easily before waving someone off at the airport! Will definitely do this again next time too!

    Report
22. OT

    OpenTable Diner

    イースト・サセックス

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年9月4日にご来店

    overall4food4service3ambience3

    Food was very good, menu extensive, venue was ok although we were all cold due to air con. Service was unfortunately very slow. We had a plane to catch and had allowed 1.5hr for lunch but it took 30 min to take the order, another 25 min for the starter to arrive and we had to gulp our main as we needed to leave. Also more pricey that I remember.

    Report
23. JW

    JuneW

    ニューヨーク・トライステートエリア

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年8月30日にご来店

    overall4food4service4ambience3

    Was a bit disconcerting to have someone using a vacuu cleaner in the restaurant not far from our table. The bruschetta has lot of lovey tasty tomatoes but it could have done with o more than 1 piece of toasted bread. Overall a pleasant meal

    Report
24. k

    katb

    アトランティックシティー・南ジャージーショア

    評価・口コミ (17)

    VIP
    5.0

    評価・口コミ (17)

    2022年8月24日にご来店

    overall5food5service5ambience5

    Good food and price.

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25. TW

    TomW

    ロンドン

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年8月18日にご来店

    overall2food1service3ambience4

    Food came out really quickly, quality of food was poor, tasteless and dry.

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26. EG

    EleanorG

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年8月17日にご来店

    overall5food5service5ambience5

    Super spot , lovely rooms ,food and staff very helpful all the time . Nothing was ever an issue for them . We were made feel very welcome.

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27. MC

    MandyC

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年8月15日にご来店

    overall5food5service5ambience5

    We had our anniversary dinner and it was absolutely exceptional service. Our server Magnisha was so lovely

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28. D

    Disappointed

    ロンドン

    評価・口コミ (45)

    4.0

    評価・口コミ (45)

    2022年8月13日にご来店

    overall4food4service3ambience3

    Food was nice.

    Report
29. j

    jenny

    ブライトン

    評価・口コミ (10)

    VIP
    2.0

    評価・口コミ (10)

    2022年8月9日にご来店

    overall2food1service2ambience3

    Expensive for below average food We were disappointed

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30. L

    Local

    ローリー・ダーラム・チャペル・ヒル

    評価・口コミ (7)

    VIP
    5.0

    評価・口コミ (7)

    2022年7月29日にご来店

    overall5food5service5ambience5

    Freddy was great.

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31. KW

    KarenW

    リバプール、マージー・サイド

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年7月26日にご来店

    overall1food1service5ambience5

    food was poor four of us ate there all had different meals and all left it

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32. SD

    SaraD

    オーランド・セントラルフロリダ東

    評価・口コミ (4)

    5.0

    評価・口コミ (4)

    2022年7月23日にご来店

    overall5food5service5ambience5

    Fabulous meal before our holidays. Excellent service, great menu and food was lovely, we all thoroughly enjoyed our meal here!

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33. MG

    MassimoG

    ニューヨーク・トライステートエリア

    評価・口コミ (6)

    4.0

    評価・口コミ (6)

    2022年7月14日にご来店

    overall4food4service4ambience5

    Airport hotel restaurant well done. Needs more staff tho as it was quite busy!

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34. SJ

    SandJ

    ケント

    評価・口コミ (2)

    3.0

    評価・口コミ (2)

    2022年7月7日にご来店

    overall3food4service2ambience4

    Good food but very slow service. Waiters pleasant but ? Need to be better organised. Happy to wait for freshly cooked food, but no excuse for 15 minute wait for our drinks.

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35. HT

    HelenT

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年7月5日にご来店

    overall4food1service3ambience3

    Food was inedible - you would think that you couldn't go wrong with a burger, but the meat was solid and over cooked - the bacon was similar texture to jerky. Just like food that has been reheated multiple times.

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36. SC

    SarahC

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年6月30日にご来店

    overall2food2service4ambience3

    Food seemed like it was re-heated in a microwave. I had chicken Milanese and it was very dry and assumed it would come a tomato sauce but instead came with a limited dressed salad with 3 x cold salad tomatoes. Spaghetti carbonara didn't taste like carbonara at all Overall nice restaurant and good staff but food wasn't great

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37. GM

    GrahamM

    ロンドン

    評価・口コミ (2)

    3.0

    評価・口コミ (2)

    2022年6月29日にご来店

    overall3food2service4ambience3

    Pleasant and convenient but food was disappointing

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38. RO

    ROBERTS

    ハワイ

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年6月26日にご来店

    overall3food3service4ambience4

    Temperature across the restaurant was far too cool, meaning cold draughts from the air conditioning made the food and coffees go cold within minutes. Some of the desserts on the menu were unavailable. Would think twice before returning.

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39. RB

    RuthB

    ロンドン

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年6月26日にご来店

    overall4food5service4ambience5

    The food is to die for . I love this place.Aldine was very helpful. I will recommend to all my friends

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40. S

    Sofb

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年6月21日にご来店

    overall1food1service1ambience3

    Had a reservation, took 20 minutes for someone to come get our drink orders (just water) 10 minutes for water to be brought out. Kids cut up veggies were frozen, and bread sticks were stale. Kids pizza had burnt edges and raw in the middle. Salad with chicken and avocados was off. Avocados tasted funny (like freezer burn), and chicken was spoiled. (Got sick several times that evening) Raspberry Sorbet was delightful though.

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