Carluccio's - St Pancras

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1. N

   Nick

   ロンドン

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   4日前にご来店

   overall5food5service5ambience5

   Fantastic location upstairs in St Pancras. Excellent food and friendly service.

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2. TA

   TesseA

   ロンドン

   評価・口コミ (8)

   5.0

   評価・口コミ (8)

   4日前にご来店

   overall5food4service5ambience5

   The welcome at Carluccio’s St Pancras was warm. The attention was brilliant and the ambiance was lovely. It was a business meeting and I would go again because the environment was so conducive. The staff were lovely. Good all the way round.

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3. JB

   JimBo

   ロンドン

   評価・口コミ (9)

   4.0

   評価・口コミ (9)

   5日前にご来店

   overall4food3service4ambience4

   Always good to return to Carluccio's in St Pancras International Station. Good friendly service, we commented upon the portions of the main course, you seemed to be getting less than what we had experienced before. Nevertheless, the food was good and enjoyed the hustle of the station watching the Eurostar's come and go.

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4. j

   julien

   評価・口コミ (1)

   2.0

   評価・口コミ (1)

   2022年8月1日にご来店

   overall2food3service1ambience4

   Our choices were taken quickly , we both chose from the set menu at £18.95. The first course arrived promptly, but then our main course still had not arrived after an hour and a half, only on asking we we told it was being prepared, ie we had been forgotten. The chicken milanese was bland and underwhelming . Puddings were nice but the choice was predicable and boring .

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5. JB

   JanB

   ロンドン

   評価・口コミ (15)

   VIP
   5.0

   評価・口コミ (15)

   2022年7月31日にご来店

   overall5food5service5ambience5

   Perfect for meeting a friend for lunch. St Pancras is a stunning setting. Extensive menu and excellent service.

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6. RD

   RogerD

   ロンドン

   評価・口コミ (3)

   4.0

   評価・口コミ (3)

   2022年7月28日にご来店

   overall4food3service5ambience4

   We booked at Carluccio's because we were staying at the St. Pancras Hotel for which it is convenient. We sat outside on the concourses which was fine. A bit noisy when the station announcements are made but this wasn't a problem. The service was good and our waiter was very friendly and amusing. The food was mainly good except that three of our party had chicken Saltimbocca and in all cases the chicken was quite tough. We should have complained but didn't have the time. The price was reasonable compared to other establishments in the area.

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7. JP

   JaneP

   ロンドン

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   2022年7月26日にご来店

   overall3food2service2ambience1

   The service was slow, environment dirty, tables not cleared, toilets filthy and nice running around. The food was edible.

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8. H

   Hungry

   エセックス

   評価・口コミ (1)

   2.0

   評価・口コミ (1)

   2022年7月26日にご来店

   overall2food1service2ambience2

   I opted for the chicken bacon and avocado salad. Menu gave it 1000 cal. A turned up almost as quickly as we’d ordered it but portion was small, and was made up mostly of lettuce. There was a little bit of chicken one rasher of bacon, a bit of pancetta, two slices of avocado, three olives and lots of lettuce leaves, I mean really lots of lettuce Leaves. Certainly wasn’t 1000 cal on the plate. Did I complain, no, I felt I would’ve been humiliated by the waiter, I could be wrong but I just got that feeling. Overall meal was very disappointing and certainly not value for money.

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9. MB

   MarkB

   ハンプシャー

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2022年7月23日にご来店

   overall5food5service5ambience4

   Lovely food. Very friendly and attentive service, even though they were clearly very busy. On slight let down was the cocktails that were unavailable due to a lack of supply from Italy (Brexit?) Really like the setting, though the canopies made it hard to see the amazing station roof.

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10. LH

    LucindaHP

    ロンドン

    評価・口コミ (3)

    5.0

    評価・口コミ (3)

    2022年7月22日にご来店

    overall5food4service5ambience3

    Wonderful evening with family and friends , fantastic service , by knowledgeable professional waiter.

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11. EO

    EOddy

    デヴォン州

    評価・口コミ (2)

    4.0

    評価・口コミ (2)

    2022年7月21日にご来店

    overall4food4service4ambience3

    Felt a little rushed by the waiter, who asked if I'd finished so he could take my plate away, when I still had quite a bit of food left. But he was friendly and attentive, and service was pretty fast. It was noisy, but that's because its a train station- can't be helped!

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12. JB

    JaneB

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年7月20日にご来店

    overall5food5service5ambience5

    One of the recent really hot evenings. Our waiter was brilliant. Patient and good natured with our rather over excited group of 7. Good, as always, excellent.

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13. JM

    JMHenleys

    ロンドン

    評価・口コミ (57)

    VIP
    3.0

    評価・口コミ (57)

    2022年7月20日にご来店

    overall3food3service2ambience2

    Has to ask for cutlery for both starters and main as table only half set; too few staff so 40 minute wait between starter and main; 20 minute for one ice cream dessert which had clearly been sitting waiting to be delivered for some time as it arrives melted. Waiters were nice but not observant to customers needs and spent quite a bit of time getting together and complanning that there were too few of them. Second time running this has happened. Won't be going again

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14. G

    Grandmother

    ブライトン

    評価・口コミ (2)

    4.0

    評価・口コミ (2)

    2022年7月19日にご来店

    overall4food4service5ambience3

    We ate at Carluccio's in St Pancras Station on the hottest day of the year. It was warm but not too uncomfortable and there were few other diners so the room was quiet and staff were very attentive. The Italian food was good as always and we received excellent advice on dairy free dishes and our choice of wine.

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15. a

    agamemnon

    ロンドン

    評価・口コミ (19)

    2.0

    評価・口コミ (19)

    2022年7月18日にご来店

    overall2food2service3ambience2

    Our waiter was lovely but hot and tired. The chicken saltimbocca was poor, cool, with tired lettuce brown on the edges. Sadly notmy idea of Carluccio's

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16. M

    Ming

    ロンドン

    評価・口コミ (3)

    1.0

    評価・口コミ (3)

    2022年7月17日にご来店

    overall1food1service1ambience2

    Just returned hoping to taste all the good genuine Italian after the lockdown found hugely disappointed foods which were just slightly cooked and heated. The server went by our table ignoring our widely waved hands. Memories of sipping a Gavi and enjoying good tasty Italian foods in Carluccio's have all evaporated after this lunch.

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17. j

    johnh

    香港

    評価・口コミ (7)

    1.0

    評価・口コミ (7)

    2022年7月17日にご来店

    overall1food1service1ambience3

    Service very slow and erratic Food was like warm One person received main course 20 mins before others were served! Some customers were walking out due to lack of service. My Ragu was absolutely not a proper ragu.

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18. BS

    BettyS

    グラスゴー、ラナークシャイア

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年7月16日にご来店

    overall4food4service4ambience3

    Easy place to break my journey and meet up with 2 friends for lunch. Food and service were good but the station tannoy was a little disruptive of our conversation. It might have been quieter inside. Will know for next time. Not enough toilets though.

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19. Y

    Yvonne1

    ロンドン

    評価・口コミ (7)

    4.0

    評価・口コミ (7)

    2022年7月16日にご来店

    overall4food4service4ambience3

    Met a friend for breakfast before getting Eurostar to Paris. They omitted the fresh fruit off one dish until reminded, then the portion was sparse. My eggs were good though

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20. CK

    ClareK

    ウォリックシャー

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年7月14日にご来店

    overall5food4service5ambience5

    Excellent service from all staff and good food as always

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21. ER

    EllieR

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年7月14日にご来店

    overall4food4service4ambience3

    Great place for lunch, food is very good and staff always helpful.

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22. RD

    RichardD

    デヴォン州

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年7月14日にご来店

    overall2food1service3ambience3

    Eaten breakfast in this restaurant for many years & been OK but the chef on duty on this occasion needs to learn how to cook.

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23. AM

    AndyM

    ロンドン

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年7月14日にご来店

    overall1food1service1ambience1

    Food was not available and awful. Menu items: Yogurt and granola .... no granola, eggs and avocado no avocado .... toast 4£. won't make that mistake again.

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24. C

    Chris

    ロンドン

    評価・口コミ (9)

    5.0

    評価・口コミ (9)

    2022年7月12日にご来店

    overall5food5service5ambience5

    Great for a meal before catching a train However, bot toilets need a more frequent clean & the Disabled Toilets needed fixing

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25. W

    Wizard

    サンフランシスコ・ベイ周辺

    評価・口コミ (60)

    VIP
    3.0

    評価・口コミ (60)

    2022年7月12日にご来店

    overall3food3service2ambience3

    Slow service, meal not up to previous standard and a bit pricey

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26. M

    Margg

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年7月11日にご来店

    overall2food2service2ambience2

    Unfortunatly we dined at 7 pm on a Monday evening. Many of the items on the menu were not aviable. There was no salads and limited soft drinks. This made our chice of a meal very difficult. Would not book again when visiting London very disappointing.

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27. JO

    JoanneO

    ロンドン

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年7月9日にご来店

    overall3food4service2ambience3

    Not impressed by one of the surley waiters who told us to wait, despite there being hardly any other customers!!

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28. B

    Brian

    ロンドン

    評価・口コミ (4)

    5.0

    評価・口コミ (4)

    2022年7月8日にご来店

    overall5food4service5ambience5

    Good food, great service and a brilliant setting next to The Meeting Place statue, overlooking the Eurostar. The restaurant has some lovely architectural features, is in a relatively quiet spot in the station, and is an excellent choice at crowded St Pancras.

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29. N

    Nick

    ロンドン

    評価・口コミ (2)

    4.0

    評価・口コミ (2)

    2022年7月7日にご来店

    overall4food5service4ambience5

    Very good food in a lovely location with great views

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30. KB

    KatieB

    ロンドン

    評価・口コミ (45)

    VIP
    1.0

    評価・口コミ (45)

    2022年7月6日にご来店

    overall1food2service1ambience1

    Sadly a poor experience this time, service was incredibly slow despite not being overly busy & we had mistakes with several dishes. One diner found a stone in her salad - the meal was quickly removed from the bill & fortunately didn't do her teeth any damage. There was a constant hum of a generator (?) where we sat & the toilets were out of order meaning we had to go into the hotel next door. Several items on the menu were unavailable but we were not told until we tried to order them & there was no bottled water available. Not what I am used to from Carluccio's.

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31. PH

    PH37

    ロンドン

    評価・口コミ (10)

    3.0

    評価・口コミ (10)

    2022年7月5日にご来店

    overall3food4service4ambience3

    The day I went , they were very short staff but nevertheless the staff made sure we were happy with food , service etc. Food was tasty but it was rather small portion and not value for money.

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32. AF

    AlisonF

    ロンドン

    評価・口コミ (2)

    3.0

    評価・口コミ (2)

    2022年7月5日にご来店

    overall3food2service4ambience4

    I feel the food has gone downhill recently. I've had two poor experiences lately. They are short staffed, but do their best to manage this. Some friendly staff.

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33. WH

    WHITEKNIGHT69

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年7月5日にご来店

    overall1food1service2ambience2

    1. When we arrived we were welcomed with the news that the toilets were out of use. 2. We asked for a bottle of Sauvignon Blanc, there wasn't any 3. I ordered a steak. For £20 all you get is your steak, a small portion of 'roast potatoes' that were overcooked and dry and a bit of rocket. 4. Sadly my steak was very disappointing, it was fatty and I choked on some gristle. The manager saw me choking and saw the gristly bits I had cut off the steak. To be fair he gave us 20% off our bill without quibble. 5. Your 'giant' profiterole was somewhat disappointing in size, I'd say 'quite a big profiterole is more accurate. It was however very nice.

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34. S

    Sandy

    ロンドン

    評価・口コミ (9)

    1.0

    評価・口コミ (9)

    2022年7月5日にご来店

    overall1food1service1ambience2

    Extremely poor. When we arrived at 11.40 I indicated that we needed to leave by 13.00. Throughout the 80 minutes we were there I had to " chase up" the delivery of food to the table as the service was very slow. Several items we wished from the standard menu were not available! This was ascertained after several trips by our waitress to the kitchen each time we asked for a dish. The food was of a fairly low standard and very poor when compared with the Carluccios of the past. Indeed, a dish of lasagna had all the appearance and consistency of having been the previous days re-heated. The entire vibe was of a demotivated, undertrained staff who could not care less A dreadful experience

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35. K

    Kit51

    ロンドン

    評価・口コミ (6)

    3.0

    評価・口コミ (6)

    2022年7月4日にご来店

    overall3food2service4ambience2

    Perfectly decent food for the most part but on the night we visited a lot of the items on the menu were not available (at 7pm) eg steak and some of the other mains, ravioli, bruschetta, and unbelievably they had no parmesan cheese!!! The service was efficient and friendly enough but there was no explanation given for such a depleted menu. One final problem of the evening was that all the toilets were out of action! The staff said that even they had to use the toilets in the pub opposite. Customers were being directed downstairs to the station loos. Come on Carluccios, you can do better than this!

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36. KR

    KarenR

    ロンドン

    評価・口コミ (3)

    1.0

    評価・口コミ (3)

    2022年7月4日にご来店

    overall1food1service3ambience3

    Toilets not working. No cheese in an Italian restaurant unforgivable and excuses made when we complained.

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37. v

    v2eat

    ハートフォードシャー州

    評価・口コミ (29)

    VIP
    5.0

    評価・口コミ (29)

    2022年7月2日にご来店

    overall5food5service5ambience5

    Lovely casual breakfast

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38. JR

    JennieR

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年7月1日にご来店

    overall3food3service2ambience3

    St Pancras station is a lovely spot for lunch. Carluccios offers pretty standard Italian ‘chain’ fare. Burrata and Bruschetta both above average. Service could be improved - smiles not forthcoming - quite brusque at times - and needed to be reminded about missing dishes (our special ‘birthday boy’ guest had no starter for 10 mins when all others had been delivered for example). Overall nice but not remarkable - more than a few ‘eye roll’ moments!

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39. NT

    NanaTreen

    ロンドン

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年6月29日にご来店

    overall5food4service5ambience4

    This was an excellent location for our family gathering, being conveniently located for all of and serving delicious Italian food. Reasonable range of choices, service was friendly and helpful.

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40. JM

    JMJ9

    ロンドン

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年6月29日にご来店

    overall4food5service2ambience4

    Quick Lunch with relative in transit to Eurostar. Staff were friendly but service was a bit erratic/unco-ordinated and communication poor. For example ordered a drink that never arrived. When tried to re-order discovered various sparkling soft drinks unavailable. I ordered a starter (goats cheese bruchetta with rhubarb) with salad as a main, my companion a risotto. My salad never arrived and had to chase risotto as still not arrived 10 mins after my plate delivered. However, food was very nice and good value. Liked setting as on first floor so tucked away from main concourse. Relaxed atmosphere.

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