Casa del Barco - Short Pump

4
評価・口コミ(339)
~30 USドル
メキシコ料理

人気のタグ:

テラス席
グループ・宴会に向いている
デートにピッタリ

安全対策

清掃と消毒
  • 座席間の表面を消毒します
  • 共有エリアは毎日徹底して清掃します
  • お客様に消毒剤またはウェットティッシュをご提供します
  • コンタクトレス決済をご利用になれます
  • 包装または封がされたカトラリーをご提供します
Physical Distancing
  • 一度にご来店可能なお客様の人数を制限します
  • 共有エリアでの距離を確保します
  • テーブル間の距離を通常より広く取ります
Protective Equipment
  • 接客担当者はマスクを着用します
Screening
  • 病気のスタッフの職場への出入りを禁止します
ダイナー339人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
4.0最近の評価をもとに集計
4.2
お料理
3.9
サービス
4.2
雰囲気
3.7
コストパフォーマンス
騒音レベル · 普通
64%の人 がオススメすると言っています
並べ替え
絞込み
SD
SonuDelhi
評価・口コミ(1)
2日前にご来店
総合5お料理5サービス5雰囲気5

Loved this place. Will be returning! The server was very kind.

通報する
SL
SamuelL
サンディエゴ
評価・口コミ(2)
2日前にご来店
総合4お料理4サービス5雰囲気5

Very nice restaurant, high quality ingredients, friendly staff. It is not authentic Mexican food, but given that real Mexican food is hard to come by in the Richmond area, this is a very good alternative.

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MB
MelissaB
評価・口コミ(1)
2020年11月21日にご来店
総合2お料理2サービス1雰囲気3

Service was horrible. Contactless or not, I shouldn't have to beg for a refill! Portions were very small compared to prices, which were a bit extravagant. I mean, $4 for a tiny piece of street corn (which is better at Chili's). Food was mediocre. Nothing to write home about. But the restaurant is stylish and the food was served quickly. Don't think I'd go back though.

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M
Megan
評価・口コミ(1)
2020年11月21日にご来店
総合5お料理4サービス5雰囲気5

The service was very quick! I put my order and in less than 10 minutes my food was in front of me!

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AD
AparecidoD
評価・口コミ(1)
2020年11月13日にご来店
総合5お料理5サービス2雰囲気5

Good nice ambient
Service little late take so long for drinks

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OT
OpenTable ダイナー
バージニア州
評価・口コミ(1)
2020年11月13日にご来店
総合5お料理5サービス5雰囲気5

Great covid precautions

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CS
CherylS
ノースカロライナ沿岸部
評価・口コミ(1)
2020年11月8日にご来店
総合5お料理5サービス5雰囲気5

Food was great! Service was excellent! Love phone ordering system!

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M
Mama
バージニア州
評価・口コミ(15)
2020年11月7日にご来店
総合3お料理4サービス3雰囲気4

The food was unique, hot, and very good although it was sneaky expensive. With the Covid policies, it wasn’t a great experience. There was a 20% auto gratuity, which I don’t mind, but in this instance the servers are literally only bringing food and drinks over to the table. With every order on your phone you had to put in your payment information each time, which was every drink also. I was very disappointed they didn’t take Apple Pay. With two older ladies in our party, they struggled with the ordering and reordering online and our meals were almost 20 minutes apart coming out, which led to a less than desirable dinner. Servers and Bartenders were fast and the restaurant is lovely.

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KR
KellyR
バージニア州
評価・口コミ(1)
2020年11月7日にご来店
総合3お料理3サービス2雰囲気4

While I understand new processes and procedures have been put in place due to COVID, the online ordering process is horrible. For ease of use, it would be nice to add a feature that enables the customer to keep their tab open, from start to finish, as opposed to having to place another order and run another credit card transaction. I also believe this completely hands off experience reduces the server’s need to interact with your guests. After the food came out, no one checked back with us to see if everything was ok or if we needed anything else.

通報する
OT
OpenTable ダイナー
バージニア州
評価・口コミ(4)
2020年11月6日にご来店
総合2お料理3サービス1雰囲気4

Service was deplorable - AGAIN! This is a DINE IN establishment but customers are treated like DRIVE THRU patrons. The included 20% service fee and tip shouldn't preclude getting even meager service.

Casa del Barco - Short Pump
返信日 2020年11月7日

Hello, We adopted contactless mobile service to encourage social distancing and participate in best practices listed in the state reopening guidelines. You should still be getting checked on, but you are correct that it allows for more distance by design. I apologize that the new system is not working for you. The service fee lets us guarantee a professional wage to our team regardless of which section or shift they work. But it is up to us to earn it. Sorry that didn't happen for your meal.

通報する
OT
OpenTable ダイナー
評価・口コミ(10)
2020年11月5日にご来店
総合5お料理4サービス5雰囲気5

Pretty place, great vibes, and pleasantly surprised by the quality of the drinks and service. The environment and atmosphere is amazing and definitely not the typical Mexican restaurant. They have great Happy Hour deals and $2 tacos on Tuesdays. Ordering is very seamless and all mobile. Ordered two drinks: Blackberry Basil Margarita and Blood Orange Whiskey Sour. Good drinks and specials, definitely worth going for a friends’ get together or a family dinner.

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BM
BarbaraM
バージニア州
評価・口コミ(1)
2020年10月31日にご来店
総合2お料理2サービス4雰囲気3

Food was fair, waiter was great . But did not like the automatic add of 20% gratuity onto our bill.. at least they told us. We had to order and pay for our food and drinks prior thru their website. Biggest beef was being forced to pay a gratuity on service we had not even had yet. Won’t be returning.

通報する
SL
SamL
バージニア州
評価・口コミ(1)
2020年10月31日にご来店
総合1お料理1サービス1雰囲気3

Online menu that was difficult to use. Had to ask for beverage refills. Required to pay 20% gratuity for service that was may worth 10%.

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CN
ColleenN
ナッシュビル
評価・口コミ(2)
2020年10月30日にご来店
総合5お料理5サービス5雰囲気5

Service and Ambiance was wonderful. Food was delish! Will be returning :)

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FJ
vipFattyJJ
ワシントン DC エリア
評価・口コミ(9)
2020年10月29日にご来店
総合3お料理4サービス3雰囲気3

Not the best value right now with a limited menu. We didn’t like the forced 20% grat on everything, not to mention you do all the work navigating the menu from your phone. They had two servers on that did what they were supposed to do, but the was nothing great about the visit. Limited wine, steep prices on food and so so outdoor seating. I might go back when their dining room opens up, might.....

Casa del Barco - Short Pump
返信日 2020年11月1日

Hello, The contactless menu was adopted to encourage social distancing and the service was put in place to be able to guarantee staff a professional wage regardless of the section or shift worked. However, it’s still up to us to deliver a great experience and I apologize that didn’t happen for you. Please do come back and see us, we’ll use this feedback to keep improving our menu and service!

通報する
TG
TGFoodie
バージニア州
評価・口コミ(10)
2020年10月23日にご来店
総合2お料理4サービス3雰囲気3

This restaurant is way too expensive for what you get and while I appreciate the distancing, ordering and paying for each thing separately is tedious.

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JG
JustinG
評価・口コミ(1)
2020年10月23日にご来店
総合4お料理3サービス4雰囲気4

Server was very polite. He explained exactly how everything worked.

通報する
OT
OpenTable ダイナー
評価・口コミ(1)
2020年10月20日にご来店
総合5お料理5サービス5雰囲気5

I had a really great server, the food was amazing and I got a birthday dessert. Let me not forget the bartender made my drink really great. I will be returning soon I always have a great time when I come keep up the good work.

通報する
OT
OpenTable ダイナー
評価・口コミ(1)
2020年10月17日にご来店
総合4お料理2サービス5雰囲気4

Super disappointed in the menu change....specifically the tacos. Staff is wonderful as always.

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DA
vipDavidA
バージニア州
評価・口コミ(23)
2020年10月14日にご来店
総合5お料理5サービス5雰囲気5

Always a great place to meet for Happy Hour or dinner.

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C
Chrisp
評価・口コミ(1)
2020年10月2日にご来店
総合2お料理4サービス3雰囲気3

The new pay as you go system is silly. I felt like I spent more than I have before they system was implemented

通報する
MC
vipMrsChrup
バージニア州
評価・口コミ(10)
2020年9月25日にご来店
総合5お料理5サービス5雰囲気5

As always, great food & drink!! Casa Del Barco staff have done an excellent job instituting “contactless” service!!

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OT
vipOpenTable ダイナー
シカゴ・イリノイ州
評価・口コミ(1)
2020年9月23日にご来店
総合3お料理3サービス2雰囲気4

Margarita was great, but food was only ok.
Additionally, there are “servers” to physically bring your food, but you need to order everything (even water and drink refills) and pay via your phone due to Covid. This means you need to pace your meal yourself (if you order apps and dinner at once, it’s all coming at the same time). A 20% tip is included- I don’t mind tipping well due to Covid, but don’t enjoy being forced into it (especially when service is only mediocre and food is expensive for the portion size and quality).

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E
Estatic
バージニア州
評価・口コミ(7)
2020年9月22日にご来店
総合5お料理5サービス5雰囲気5

The ambiance was terrific. It was different navigating ordering during COVID so we ended up with double the food we thought we ordered but it was great for lunch the next day. The pork belly tacos were our favorites!!

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n
nicolet
バージニア州
評価・口コミ(3)
2020年9月19日にご来店
総合1お料理1サービス1雰囲気3

Everything must be done online. Ordering ect. My husband did not have his phone and the waitress couldnt help us. WORST THING EVER. We left without ordering. I come to enjoy dinner, not spend the evening on my phone trying to figure out how to order. Will not return.

通報する
CP
ChrisP
バージニア州
評価・口コミ(1)
2020年9月19日にご来店
総合5お料理5サービス5雰囲気5

I liked the idea of the pay as you go through your phone. I had 8 in my party and it was very easy and fast. Order your food, drinks and add the tip. No rush to leave and our section captain was amazing.

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t
viptvrs388
バージニア州
評価・口コミ(51)
2020年9月13日にご来店
総合4お料理4サービス3雰囲気4

While I like the concept of no contact ordering and payment, I don't like the fact that you have little to no contact with the staff. No one came by to check that our meals were okay and when we had a question, we had to hunt someone down. The food was very good.

通報する
OT
OpenTable ダイナー
バージニア州
評価・口コミ(2)
2020年9月13日にご来店
総合3お料理3サービス3雰囲気3

In as much as the server explained things, I was taken back by the service charge not to mention the lack of interaction with the staff. I understand wanting to make sure the staff is taken care of but this was the first time we had been here and I thought that it was overpriced for what we received. My margarita was like pure alcohol and I ordered a blackberry margarita so it was not too potent... this was a fail. Ordering through the QR code seems to be the norm but requiring payment prior to food being delivered is ludicrous

通報する
OT
OpenTable ダイナー
評価・口コミ(1)
2020年9月10日にご来店
総合2お料理5サービス3雰囲気2

I used to love eating here and would come often especially for Happy Hour! The app is over the top. A friend of mine that joined had a horrible day which included her phone being ruined. She also doesn’t use credit cards at the moment. Those 2 things mean she couldn’t order food. Another friend added what she wanted to our order but it’s just ridiculous. Also having the 20% automatic gratuity for service is ridiculous when there is no service. Yes they physically brought our food to the table but that’s it, no words were even said. It also took way longer than it should to receive our drinks especially with the fact that there were probably 10 people max inside the restaurant. Maybe think of having digital menus but having your staff actually do more than set our food at the table so their gratuity feels worth it. Also, since when did Happy Hour end before 6? I won’t be back until the process has changed.

通報する
OT
vipOpenTable ダイナー
ラスベガス
評価・口コミ(3)
2020年9月7日にご来店
総合5お料理5サービス5雰囲気5

Love this place! Great food and service. Plantains are terrific!

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TO
vipTODDB
シカゴ・イリノイ州
評価・口コミ(1)
2020年9月6日にご来店
総合2お料理2サービス3雰囲気2

Crazy bad. How is a Mexican restaurant out of chicken and jalapeños. 25 minutes to get drink and chips. Hour and half to get fajitas. The auto tip of 20% made it even better. Laughably bad

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C
Cheri
アラバマ州
評価・口コミ(2)
2020年9月5日にご来店
総合4お料理4サービス4雰囲気4

I would prefer to have an actual waitress or waiter. You have to do touch less ordering which is not smooth & they are including a 20% surcharge for serving staff. They are also suggesting a tip. I don't mind the surcharge & tip, if I am actually being waited on, but you are not. We had to flag down wait staff for refills, etc. It cost me @$75 for guacamole & chips plus 2 orders of the mixed 3 tacos. The two of us had one side plus a soft drink.

We will go back but after Covid is over & they are not doing touch less. The food was good!

通報する
S
vipSonshaan
バージニア州
評価・口コミ(14)
2020年9月4日にご来店
総合5お料理5サービス4雰囲気5

Food and drinks all good except traditional lime margarita was just meh. I was looking forward to that so disappointing. Shrimp fajitas and sweet plantains were delicious!

通報する
DD
DaveD
ワシントン DC エリア
評価・口コミ(7)
2020年9月4日にご来店
総合5お料理5サービス5雰囲気5

Recently visited this restaurant with the new COVID restrictions put in place. Loved how you could scan the QR code on the table and order/pay from there, or you could work with your server to do this.

Food was excellent and the service was fantastic. Would definitely go back here again.

通報する
OT
OpenTable ダイナー
評価・口コミ(1)
2020年8月29日にご来店
総合2お料理4サービス1雰囲気4

Awful service and so slow and not even crowded ! This location is only one where we did not get great service by wait staff and by food being prompt and it wasn’t even crowded.

Casa del Barco - Short Pump
返信日 2020年9月3日

Hi, I'm sorry to hear about your experience with us. Please know that we will keep working to improve speed of service for future guests.

通報する
A
Alanna59
バージニア州
評価・口コミ(2)
2020年8月29日にご来店
総合5お料理5サービス5雰囲気5

Great food and fast service. Due to Covid all ordering and payment is done through your phone. Super convenient!

通報する
OT
OpenTable ダイナー
ワシントン DC エリア
評価・口コミ(1)
2020年8月29日にご来店
総合3お料理5サービス3雰囲気3

Requires you to pay ahead and includes a 20% gratuity before ever receiving service or food. Didn’t keep drinks refilled. Had to flag our server down multiple times.

Casa del Barco - Short Pump
返信日 2020年9月3日

Hi, Our new contactless ordering and payment system was put in place to encourage social distancing and participate in best practices in the state reopening guidelines. That doesn't mean you shouldn't be getting your refills! Will be working on this going forward.

通報する
F
vipFoodie1
サンフランシスコ・ベイ周辺
評価・口コミ(1)
2020年8月28日にご来店
総合2お料理2サービス4雰囲気4

Food quality has gone down hill. They have swapped out suppliers/ingredients for the worst. Steak used to be great, now is tough and fatty. Chips with salsa taste stale.

Casa del Barco - Short Pump
返信日 2020年9月3日

Hi! We have not changed the steak or the chips, but do apologize that you didn't enjoy on your most recent visit! Thank you for the feedback so that we can focus on staying consistently great.

通報する
j
jills
評価・口コミ(5)
2020年8月28日にご来店
総合5お料理5サービス5雰囲気5

They have thorough Covid standards in place. Appreciated all of the extra care.

通報する
CV
CarrieV
バージニア州
評価・口コミ(4)
2020年8月23日にご来店
総合4お料理5サービス5雰囲気4

Service and food were both great. Mask policy was strictly enforced.
We had trouble from the start with the QR code system (which I've used at other restaurants with no issue) - certain items at the bar (that we could see) did not appear as options to order. Our server made special accommodations for us in order to get us taken care of with what we wanted to order. Overall good experience!

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よくある質問

Casa del Barco - Short Pumpでは直接デリバリーを行っています。店舗のデリバリーを注文される場合は、【オンラインで注文する】ボタンをご利用ください。Casa del Barco - Short Pumpは Uber Eats とも提携してデリバリーを行っています。

OpenTable ダイナー339名によるCasa del Barco - Short Pumpの評価は4☆です。

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